Read what people are saying
about Precision Garage Door in:
Mount Airy, MD
Precision Garage Door of Baltimorehas received 7 reviews, averaging 4.57 Stars:
Mount Airy, MD
Mount Airy, MD
My technician was Rick and he was excellent. Rick called me early in my scheduled service time frame to let me know he was on the way. He was very knowledgeable, polite, and efficient. He solved the problem quickly and kept me informed on the whole process. Would highly recommend this service.
- Kevin C
Thank you for your comments about Rick and Precision! We appreciate your comments and your business.
Product:
Mount Airy, MD
At 7AM, in the middle of the winter holidays, we found ourselves unable to open the garage door due to a broken spring. Three and a half hours later, Mike C, the Precision Garage Door of Baltimore technician, was leaving satisfied customers after replacing springs and rollers (20 year old door with no prior replacements), having provided advice regarding proper preventive maintenance, and giving tips on how the homeowner could improve garage door opener operation. More than just restoring capability, door operation is significantly smoother and much quieter.
- Ben T.
Thank you for your comments and your business. Our customers love Mike, and we love our customers!
Product:
Mount Airy, MD
Great same-day service... technicians were helpful, fast and knowledgable worthy of a five star rating *****.
- Frank Sufczinski
We appreciate our customers! Thank you for choosing Precision.
Product:
Mount Airy, MD
Mike C was our technician and he replace the springs on a large garage door. He explained the cost prior to installation and went the extra mile by tuning the other parts of the door to make it work perfectly. We appreciate Mike
- Sam Grese
Thank you for your kind words about Mike.
Product:
Mount Airy, MD
We were very disappointed with the original information that was provided on the initial phone call for a summary price versus what we actually had to pay. We were told we would need to replace the torsion spring costing between 120 and $270 minus the 45.00 service fee. Our technician was knowledgeable and was very thorough as he told us we needed to torsion springs and some other parts. He actually wanted to complete additional service work than we could afford. We ended up spending $600 just disappointed that we were told one figure paid another price. We were also told that the torsion springs had a lifetime warranty very disappointed to find out that that was not the case at all. We would ask that whoever answers the phones should know the right information to provide to customers
- David Lawson
Thank you for your comments, and allowing us to pass this information to our customer service center. We will continue to monitor what they are telling customers, as they are not in the garage when answering the phones.
Mount Airy, MD
Great customer service! Derrick was thorough in his explanation of the issues surrounding the garage door. Excellent company to deal with. Will definitely recommend to anyone needing work done.
- Renee Nicholson
Thank you for your kind words. Derrick is a terrific technician, who really cares about his customers!
Technician was great, worked very good, very polite, explained every detail
- Consuelo Beeks