Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 151 reviews, averaging 4.78 Stars:
Baltimore, MD
Baltimore, MD
Great experience. The appointment time was under 24 hours from when I called. The technician, Dakota, evaluated the problem, discussed options and made suggestions for next steps. He had all the parts he needed on the truck and 2 hours later he was done. Satisfied customer.
- Dennis Cole
Product:
Baltimore, MD
Prompt and effective service!! Kyler the installer was great--skilled and a pleasure to work with..Nice job all around. We appreciate it!!
- Gaynell Methvin
Baltimore, MD
Bobby was amazing! I highly recommend!!
- C G
Baltimore, MD
Excellent and prompt service!! Dakota was professional, competent and pleasant! Thanks!!
- Terri Allen
Baltimore, MD
My garage door broke on Sunday evening and the tech was here promptly the next day. He was so nice and very professional. He had the door repaired quickly, and the charge was reasonable. Highly recommend this company!
- Peggy West
Baltimore, MD
Chris C. came quickly (within 2 hours) and repaired our garage door and touch pad and reprogrammed everything---all done within another hour or so. Thank you!
- Steve Warres
Baltimore, MD
Bobby was the specialist who came to our house. I would give him six stars if it was possible. His recommendations and service truly went above and beyond. Our garage door system is very old and he replaced the motor and belt and serviced the entire system so it can last us a good while longer. He even left our garage in a much less messy state than it was when he arrived.
- Ellen Janssen
Product:
Technicians: Bobby
Baltimore, MD
We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.
- Melinda Rose
Baltimore, MD
Jay was helpful and very friendly Thanks!
- Michael Kinstlinger
Baltimore, MD
I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!
- Maureen Borelli
Baltimore, MD
I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen
- Ruta Bucinskas
Baltimore, MD
Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.
- David Beard-sackett
Baltimore, MD
Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.
- Melvin Schriefer
Product:
Technicians: Derrick E
Baltimore, MD
Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.
- Lynn Moriarty
Baltimore, MD
Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
- Dennis Wickenden
Baltimore, MD
Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)
- John Mclucas
Baltimore, MD
Excellent work done in a timely manner. Would refer company to all.
- Hosea Newby
Product:
Baltimore, MD
Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
- Sue Chapelle
Baltimore, MD
Excellent, friendly service. Chris was Great!
- Rhonda Lipkin
Baltimore, MD
Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.
- Melinda Rose
Baltimore, MD
Preston was super professional, and not only made my garage door very safe for my family, but also got it running more smoothly than it ever has in short order. Awesome job, definitely recommended! Thanks!!
- Sarah Michaels
Baltimore, MD
I was quite please with the service I received. The tech was very polite and explain the repair and cost before hand and afterward he allowed me to test door to see if I was satisfied.
- William Curtis
Baltimore, MD
I discovered Precision through a Google search. The service I phoned and inquired about was performed today. The technician was on time, very professional and polite. After he performed a survey of my garage door and the electronic lift mechanism, I settled on having him replace the master electronic lift master control box, the connected wall opener and the two small individual remote hand openers. The technician did an excellent job doing that contracted work in a timely manner. He started and completed the job today. And the price was affordable...!!!
- Katrina Riddick
Baltimore, MD
Fine prompt work in replacing the dead motor on the door. Very polite and tidy worker.
- Nancy Struever
Product:
Baltimore, MD
Needed new motors and keypad. Chris came as scheduled was very pleasant and professional and completed the job the same day. Very satisfied thx!
- Chandi Banerjee
Product:
Baltimore, MD
Cost was more than I expected, but the technician did an excellent job. He was efficient, respectful and knowledgeable. I had been given information that the job required more work but technician was able to complete repair without the "so-called" unnecessary, additional work. I am more than satisfied. I give my repair five stars.
- Ann Jennings
Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Baltimore, MD
Great experience for me. My garage door hardware broke on a Wednesday night. I called Thursday morning and they offered to come that day but I asked them to come out Friday morning instead since I wasn't in an immediate hurry. No problem on their part accommodating my schedule. I was given a window when they would arrive and they called me during the window and stated they'd be there in 20-25 minutes and, sure enough, there they were 20-25 minutes when they said they'd be. Keith was awesome too. He took a look at the problem - old springs, cables, hardware - and gave me several options on what we could do. After we made a decision, he got to work and was done shortly afterwards. Kept me informed every step of the way. He was quick and knowledgeable and had a very upbeat personality. I would definitely recommend using both Precision as a company and Keith as your technician!
- Aaron
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Baltimore, MD
We are very satisfied with the service. Dakota came to our complex and examined 8 garage doors and 7 openers. He repaired one garage door, provided a remote for another one, reprogrammed an opener and replaced the lifting mechanism in a third door that was dangerously defective. He determined that 2 of the openers were too old and could not b repaired. Very intelligent and competent young man. Thanks!
- Catherine Dorsey
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Baltimore, MD
Looking on your website it gave me confidence to book an appointment because you can see the employees that work for the company. It gave their experiences as well as other reviews which set well with me. I felt like I knew Mike before I actually met him in person. Mike wanted to come earlier than the appointment scheduled so he gave me a call and was happy to have him come. I didn’t have to sit around waiting which was great because I had the rest of the day to myself. Mike was professional and explained everything that needed to be done. It was fixed in 20 min. I will always use Precision Door if I have any other issues with my garage door.
- Delores Speed
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
The technician arrived as planned, in a clean uniform and truck, diagnosed the problem immediately and was able to fix it in minutes. Who could ask for more?!
- William Paternotte