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Derrick E
Tech ID#: 3
Reviews: 152
Average: 4.87 stars

Derrick E

Technicians
Derrick E has received 152 reviews, averaging:

Derrick E's Bio:

Derrick (Dee) has been with Precision Garage Doors, Inc. for 12 years. He began as a helper, then moved up to technician. He was born in Washington, D.C. and raised in Maryland. Dee currently lives in Laurel, MD. He enjoys spending time with Shelly and his son and daughter. The most important thing to Dee is being a daddy and spending time with his family. His favorite times are spent with his children and remote control cars. Dee's outgoing personality and helpfulness are the attributes customers note in their comments to Precision.
Review:

There was a problem with the garage door opener installed at the beginning of the year. Your technician was very polite and resolved the problem. Due to the fact that it was still under warranty there was no charge.
Linda Dipaola
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Our technician Derrick was extremely professional and knowledgeable. He explained the problem and outlined the corrective action he was taking to fix our problem. When finished and explained in layman terms what he did and how we can continue to get the best service from our garage door. He did an outstanding job.
John Mackey
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

Derick was fantastic.
Adam Schloss
Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

This is the second time I have used Precision for my garage doors. Courteous, honest and skillful, what more could I ask for? I believe Derrick was my serviceman today. I highly recommend them and already did so today.
Anna Nissen
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

Dee was on time and knew exactly what needed to be done. The door now runs smooth as silk. The work was high quality and the technician was top notch.
Frank Schreibman
Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I can't believe you came out the very next day when my door broke; and on a Sunday. Service was tremendous.
Jack Skeen
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

service was completed the same day we called in to Precision. Service rep was very professional and quick. A problem developed after he left and we call Precision the next day and service man was there within 30 minutes and resolved the problem. We are very satisfied with their service will recommend them any time some ones a needs garage door repaired. Their prices were not out of line with what we expected.
Alan Platt
Derrick E Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

Derick installed a new circuit board for my garage door. He was professional, helpful, got the job down in a timely manner and made sure everything was working perfectly before he left. If I needed service again i would request Derrick as the technician to come to my house. Candice Baxley
Candice Baxley
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Everything was outstanding, from our first contact with the company to the repair itself. The company was very responsive to our timing needs and went out of their way to accommodate our tight schedule. The technician (Derrick) was friendly, explained everything to me, and made sure I understood every step he was taking. The repair was completed very quickly, and the door works like new. We're very impressed and would definitely use them again. Thank you!
Joan Schramm
Derrick E Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Door opened failed ...was still under warrenty so Precision Door promptly replaced the entire unit. Happy with their quick response.
Dale Wittig
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Derrick is fast, curteous, and smart- really happy here!
Yvonne Kwong
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Derrick knows his craft. You've always dealt with me fairly.
Bob Thomas
Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Very professional
John
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

excellent service....thank u so much.
Gary Womersley
Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

The most professional service I ever had. This guy was the best of the best. He was very attentive to every detail. I should know - I have an engineering background.
Frank Stapleton
Derrick E Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Called for service at 9 am. Fixed before noon. Recommend highly.
Elizabeth Fleming
Derrick E Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Tech was outstanding, thorough, and informative. Service was handled quickly.
Melvin Schriefer
A Response from: Harry

Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent service. My car was locked inside my garage. I called in that day for service, received service the same day. I cannot thank you enough for the service provided from your customer service to the technician that came to my house. A wonderful experience.
Donna Brandenberg
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Derrick E Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Very professional from the answering of the phone when I called through the completion of the job. Derek E was our serviceman and was great. He called ahead, was prompt, and did a great job. My torsion spring needed tensioning. He suggested new rollers, without any pressure to buy, but I did and am happy for the decision. Would highly recommend this company.
Tim Facius
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I was vewry pleased . Techninian came to our home same day; he was very professional and pleasant. I would definitely recommend them.
Sherry Feldman
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technicians:
Review:

Derrick was outstanding!! I'm so glad it was him that came out. If I ever need service again, there is no question I'm asking for him. He was friendly, explained things very clearly, and spent time to make sure I understood what he was doing. I was disappointed with the tech that came out the first time as he came and went within less than 10 minutes, and didn't do half of what Derrick did. Because he had not done a thorough job that is why I needed a second visit. Derrick really took the time to look at the problem and then make recommendations for fixing it. Thank you Derrick!
Eric Reisman
A Response from: Charan

Our customers love Derrick! He is a true representative of Precision. Thank you for your business.

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Derrick Easterday was great and new right away how to fix the problem with the garage door senors. He was polite and courteous and a pleasure to talk to. I will definately use your comapany for future repairs.
Robert Hooper
A Response from: Charan

Thank you for being a Precision Door customer!

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Derrick Easterday, the general manager, went out of his way to make things right for us. After several failed attempts by others at Precision to fix our garage door, Derrick took matters into his own hands to fix the problem. I am very appreciative of his professional manner, his attention to the problem and his extra time in solving it and making it right. Derrick represented your company very well and I am very grateful to him for being responsive and helpful! Thank you, D!!!!
Louis Schwartz
A Response from: Charan

Thank you for allowing us to show that we really do care about our customers and their satisfaction.

Derrick E Service Provided:
Garage Door Opener Install
Product:
Cables
Technicians:
Review:

Very polite, professional and quick.
Scott Rykiel
A Response from: Charan

Thank you for your business!

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Repair & maintenance
Martha & stan Weiman
A Response from: Charan

Thank you for your business.

Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Second time I have used Precision and again they were on time, courteous, helpful and fixed the problem. Highly recommend this company.
Dana Ferris
A Response from: Charan

Thank you for your continued confidence in Precision! We appreciate our customers!

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Cables
Technicians:
Review:

Precision has been my go to since having garage doors installed years ago. They are always professional and and personable. Derrick was great.
Bonnie Cooley
A Response from: Charan

Thank you for choosing Precision for your garage door needs!

Derrick E Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Overall, the Service Technicians called ahead of time and arrived within the window that they stated. They asked the situation, addressed it, and installed the necessary components to fix it. The fix was done in a professional and timely fashion. They made me aware of the upfront cost before they fixed it, and showed me how to maintain it for the best results.
Coleman Myron
A Response from: Charan

Thank you for your comments. We appreciate your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The appt. was scheduled to take place within 24 hrs. of our call and were able to come earlier as a result of a cancellation. The technicians were polite, efficient, and worked quickly. They replaced 2 springs - we had used your company 8 years ago and were delighted with your 10 yr. warranty!
Dean Burns
A Response from: Charan

We appreciate your business!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

On time. Efficient. Pleasant. Job completed quickly and professionally.
James Sands
A Response from: Charan

Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
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