Brian
Average: 5.00 stars
Brian's Bio:
Brian comes to Precision with previous garage door experience. He strives to make sure his customers are pleased with the work he performs.
Baltimore, MD
Product:
Columbia, MD
We were trapped in our home due to a broken garage door. They arrived about an hour after my initial call. They were professional, friendly and the problem was fixed quickly. I am extremely pleased with their services and the end result. I highly recommend! Thank you!
- Jessica Brennan
Product:
Ellicott City, MD
Brian did a great job and offered good advice.
- Lynn Bolenbaugh
Product:
Severn, MD
Wow, Brian had a long day yesterday!! Three or four appointments ahead of mine had unexpected incidents and he was running really late. Precision was really good about keeping me informed and providing options if I couldn't wait around. Brian arrived early in the evening, clearly tired but very pleasant and professional. He went above and beyond with my repair and even spent time adjusting things I didn't know needed adjusted. He then very professionally and thoroughly explained everything he did and made sure that all of my questions were answered. I would give Brian and Precision 6 stars if that was an option!!
- Amber Ryan
We appreciate your comments and your business.
Product:
Ellicott City, MD
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly. I would definitely recommend Precision.
- Jinhuan Liu
Thank you for choosing Precision for your garage door needs.
Product:
Pikesville, MD
excellent service .nice technician, Brian, Reasonable prices
- Gilbert Goldman
Thank you for choosing Precision for your garage door needs!
Product:
Severn, MD
Excellent customer service, thoroughly pleased with the products and technicians.
- Elisabeth Bracey
Thank you for choosing Precision for your garage door needs!
Product:
Woodstock, MD
Excellent service and a wonderful technician. I highly recommend Pecision.
- Walter Foster
We appreciate your comments and your business. Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
Brian was absolutely the best. We had a child to pick up and the car with the childseat was in the garage. Brian replaced the spring and was so professional.
- John Lahart
We appreciate your kind words and your business!
Product:
Clarksville, MD
Excellent response and service, very reasonable
- Gary Rubloff
Thank you for your kind words, but especially for your business.
Product:
Baltimore, MD
Great work, efficient from the call to the work. thank you
- Larry A
Thank you for choosing Precision for your garage door needs.
Product:
Westminster, MD
The service rep from Precision, Brian, arrived at our home, quickly diagnosed the problem, and completed the garage door repair quickly and completely. Brian was very professional, friendly, and efficient. He explained what the problem was and took care of it right away. From my first call to Precision, it was clear that everyone at this company knows what they're doing. I appreciate the excellent service and the good price.
- Steve Stahley
Thank you for your comments about Precision and Brian. We try hard to please all of our customers.
Product:
Severn, MD
Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
- Pamela & Craig
Thank you! We appreciate your feedback about the service you received. I will share this with Brian.
Product:
Annapolis, MD
Good customer service is hard to come by but Precision's service was outstanding. 5 stars. Thank you Brian.
- Jeanette Robinson
Awesome! Thank you for your comments and your business!
Product:
Annapolis, MD
Excellent and friendly service on very short notice. A professional and positive experience from beginning to end. Definitely would call again and recommend to others.
- Kathleen W.
Thank you for choosing Precision!
Product:
Gambrills, MD
Company was great! One call did it all. Showed up on time and installed to perfection. Thank you again for great service!
- Mark Young
We appreciate your kind words about Precision. Thank you for your business!
Product:
Sykesville, MD
The technician was prompt, knowledgable and curteous. The work was completed quickly and thoroughly. I am vets satisfied.
- Kevin Sullivan
Thank you for choosing Precision for your garage door needs!
Product:
Cockeysville, MD
Response was quick, from the telephone call to the technician. The telephone operator was helpful and the technician, Brian Norris was very professional and polite and addressed the problem immediately. Most important, I did not feel like I was being made to agree to unnecessary repair.
- Myrna P.
We appreciate your kind words and your business!
Product:
Owings Mills, MD
Brian arrived on time and fixed my problem quickly. He was very nice and capable.
- Vivian Manekin
Thank you for choosing Precision!
Product:
Cockeysville, MD
The technician (Brian Norris) was courteous and seemed very honest. He began with the simplest way to address the problem which made me feel confident that I will not be charged for any unnecessary services. I will certainly call your company again if I have any problem in the future.
- Myrna P.
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Severn, MD
My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.
- Elisabeth Bracey
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Hampstead, MD
Precision has been there for our garage door service each time I have had a problem. The customer service department was fast and friendly in handling my concerns. The repair tech was on time, his name was Brian. He explained the problem and stated the work needed to put my opener back into operation. He left the area clean and tested the door operation to my total satisfaction. I give your company 5 stars for great service and good workmanship. I would definitely recommend your company to anyone who has garage door service needs. Thank you
- Harry Anuszewski
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Annapolis, MD
I chose your company because I liked your website. I was very happy with the service. The repair man, Brian, called ahead of time and was very prompt. He did a great job repairing the door and explaining things to me.
- Dyan Speaks
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Owings Mills, MD
I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.
- Joseph Vaynerman
We appreciate your business. Thank you!
Product:
Pikesville, MD
Brian did a meticulous job. Our garage door is working perfectly.
- Beverly Zukerberg
Thank you for choosing Precision!
Product:
Monkton, MD
When my Liftmaster door opener came to a grinding halt I called the company number, had to deal w/ their automated directory, entered my zip code and was given but one dealer to choose from. They booked me about 5 days out and had zero interest in doing any better than that. Skipping the company dealer finder I googled Liftmaster dealers and am tickled to death to have found Precision! They were out the next morning, as promised and their technician [Brian] called me when he was about 15 minutes out. Brian was great, offering a range of solutions from outright replacement to simple repair of the unit + some other recommended maintenance. I was very pleased and I believe you will be too.
- Peter Bell
We are tickled that you found Precision as well! Thank you!
Annapolis, MD
Brian came to provide follow-up service on our garage door. He was very professional, knew his business, communicated clearly and was obviously committed to making sure the door operated correctly and that I was satisfied. It has been a pleasure to deal with the Precision Door Service.
- Alexander Phillips
We appreciate your business!
Cockeysville, MD
You guys really are great. So door won't open and I grab the phone on a Saturday at 6:30P. Woman who answers couldn't have been better: reassuring, efficient, clear, repeats details, gets all the information right the first time. No sense of impatience, boredom, usual mediocrity encountered in such cases. Less than twenty-four hours later Brian shows up with a smile and everything he needs to make the repair. He explains everything, is friendly, quick, most efficient. Walks me through how to test tension, operate the bypass for the opener. And when I ask about a warranty from a door replacement job five years ago, Brian adjusts the bill to cover a part replacement. Fantastic. Again: hope never to have to call you guys again, but I would not hesitate to call with a problem or to recommend Precision to anybody in need of great service.
- Thomas Lilly
Thank you for your comments. At Precision, we try hard to make every experience a pleasant one.
Product:
Woodbine, MD
Brian arrived within the scheduled time frame, identified the problem and made the necessary repairs within an hour. I would recommend to anyone!
- Jan Zanger
Thank you for your business!
Product:
Owings Mills, MD
We were impressed with the professionalism and timeliness of Precision: Brian, our installer, came to our house on the same day that we called, and was efficient and knowledgeable. He was also very patient with my questions and my inquisitive children. The job was done very quickly, after which he did a safety inspection, where he pointed out (and fixed) a few things that were suboptimal about our setup. We would recommend Precision to anyone in need of garage door spring repair.
- Chirs Monson
Thank you for your kind words and your business!
Product:
Precision provided a timely estimate and repairs. They had a professional and courteous team. The repair went very smoothly and we are very satisfied.
- Tanya Flohr