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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baltimore
has received 812 reviews, averaging 4.81 Stars:
Review:

Tech was great. Very well equipped and did the job excellently.
Pete Sparacino
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Our technician Derek was great. He was informative, friendly and responsive. I would definitely recommend this company and use them again.
Lilla Hunter
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Your man really knew his stuff. He was courteous and very helpful for me going forward. He was also on time and fast. Good communicator
Joseph Davolio
Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I called Precision at 8am on a Monday morning. Spoke to a live person in less than a minute without having to sift through any kind of menu system. She was courteous, friendly and able to quickly set up an appointment for a technician to repair my broken torsion spring. Incredibly, the appointment was between 10am and noon on this same day. Technician (Barry) called around 9:30am and asked if it was OK if he arrived a bit earlier. I told him it was OK and he arrived less than 10 minutes later. Barry quickly reviewed the garage door, opener and environment and provided an estimate. I signed off for Precision to perform the work and they replaced the springs and related hardware in roughly 15 minutes. I am quite pleased with the response time of Precision, the apparent quality of the new hardware and the capability and friendliness of its employees. I would certainly recommend this company to others for garage door services.
Jim B
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Derrick Easterday was punctual and professional and accomplished the repair in, what I thought, was a minimal amount of time. He also took a little time to explain what had happened to the door and what needed to be done to correct the problem.
Vern Franks
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.
Bruce Hamilton
Rick G Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

I made the call at 10 and the service man is at my house by 1, he explained what it needs and replaced the spring within a hour. My son learned about how to maintain the opener in good condition. Thank you very much.
Lynn Tu
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Service was excellent and the response time was very good. Phillip was very good at communicating with me even though I was not at home. Sean returned my call to explain the $195 charge for a safety inspection and maintenance.
Al Enke
Service Provided:
Garage Door Repair
Technicians:
Review:

Barry and Chris were very knowledgeable of the garage door. They did trouble shooting and described to me in detail the problem and also what they suggested to solve the issues.They were both very professional.
Betty Kinney
Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

five stars. Barry and Chris did an excellent job. They carefully explained my options, performed the work precisely, showed me how to lubricate my system and explained all the work preformed. Overall, an outstanding job! I will recommend your service to my neighbors! Art Pilzer
arthur and ginny Pilzer
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

It is extremely gratifying to find a service vendor like Precision that is efficient and responsive. They have exceeded my expectations across the board. This would be a six star review if that were an option.
Todd Horn
James Q Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Sales Representative:
Review:

Derrick was polite, knowledgeable and friendly. He identified and repaired the problem quickly. I would definitely use your service again.
Richard B
Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Excellent service, knowledgeable technicians, great support system and competitive pricing. I highly recommend.
Tim Facius
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Service was prompt. Technician was really knowledgeable and very helpful in explaining the issue. All work is guaranteed for 5 years!
Jean R
Rick G Service Provided:
Garage Door Repair
Technicians:
Review:

The service was great. Derrick, who has helped in the past, inspected our door and had our problem diagnosed quickly. After the door was rebalanced and the rollers was replaced, everything worked perfectly. Precision has always provided good service and Derrick is a very good technician.
Brenda Shoenig
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

Excellent and prompt service
Ray Blanset
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Derrick was honest and quick. He had my garage door back in full operation in no time. Will definitely use Precision again.
Ryan Zawistowski
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Awesome employees. JR was very nice, polite and knowledgeable explain everything thoroughly. I did not use this company based on prices. I felt prices were high employees were Great.
John Chisholm
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Torsion spring on our door failed trapping our car inside with door too heavy to lift safely. Precision was able to get a technician out that afternoon who did a top quality job with top quality parts fixing several problems including replacing the spring. The door and opener were adjusted and work perfectly. Barry, the technician, explained everything he was doing and what the charges would be. Barry was a pleasure to work with and cleaned up when the job was done.
Joe Hellner
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was knowledgeable and helpful and resolved our concern.
Michael & louis Fiore
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

The springs on my garage door broke and I looked in my file to see who I always use and called them back. There's a reason I don't look to call anyone else. From the person who answered the phone to the technician (Rick) that came out THAT SAME MORNING I was dealing with the most efficient and helpful professionals. They have some great systems that they use which provides amazing customer service. Before my tech arrived I was sent an email which allowed me to look at his bio and read his customer reviews. That was pretty cool. Rick was great too... very experienced and very easy to work with. Whoever is running this company and investing in their systems and people is doing a wonderful job. Thanks!
Regina G
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Went way beyond just repairs. The garage door is greatly improved and useful life has been extended.
James Hatcher
Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

The service was top notch! The representative, Barry, showed up right at the beginning of the service window. He was friendly and knowledgeable. He completed the work in a timely manner. When he learned we had a baby taking a nap at the time he arrived he even used manual tools to perform the work instead of his power tools so as not to wake him up. That's putting the customer first!
Sean Murphy
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Gary and his assistant, I believe his name was Shawn, were excellent. They were prompt, efficient, friendly, and knowledgeable. They explained everything well. I would definitely recommend your company, and especially Gary, to everyone.
Lee Ferrell
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The repair was made and I am very satisfied. The failed part was identified as the wrong part provided by a different company, which had failed well before its life cycle.
Rob Palandati
Barry C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Rick was fast, friendly, and thorough. Will happily use this company again if needed.
William Smith
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Prompt,articulate,precise, quick, accurate
Richard Meyer
Derrick E Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!
Sharon Boswell
Rick G Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

Salesman, James Q was punctual, professional and concisely presented all the information I needed to decide to go with Precision. The installation technicians were courteous, professional and efficient. We are very pleased with the results.
Tom Colavito
James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

Excellent technicians, perform task expedient and professional manner. I highly recommend there service.
Charles Dorsey
Rick G Service Provided:
Garage Door Repair
Technicians:
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