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Read what people are saying
about Precision Garage Door in:

Crofton, MD

Precision Garage Door of Baltimore
has received 15 reviews, averaging 4.73 Stars:
Review:

Barry and Brian were both cordial, efficient, and clearly explained issues with my existing garage door system and what was required to bring it up to code asafe for children. Excellent service and at a reasonable price. Thank you very much.
Lawrance James
Barry C Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

JP was really great- showed up on time, very friendly and knowledgable and smiled a lot. He even fit me into his personal schedule the next day instead of having to wait until the next week, I just thought that was above and beyond and very much appreciated it.
Kelly Korneski
James Q Service Provided:
Garage Door Repair
Sales Representative:
Review:

Barry was fast and thorough. Very good work. Ask for him.
Neil Poppe
Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Prompt and capable.
Richard Gavlak
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Mike C Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Excellent work and very timely and complete. Barry was very courteous and professional and made very appropriate repair recommendations.
Christopher Cain
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

On time and professional. Barry took the time to explain everything to me. I would defiantly use this company again. I highly recommend them
Joanne
A Response from: Harry

Thank you for choosing Precision. We appreciate your comments, and especially your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

We were not happy with the service you provided. After Gary and his assistant left and we had paid $600 we discovered later in the day that the outside opener did not work. We called and got the run around that Gary could not return to fix our garage. And would fix it the next day when he returned with the battery for our door. Which was not the answer we were looking for and we certainly did not receive good customer service. Our feeling was that we had already paid $600 to your company and now your were not interested in coming back to fix the door. Finally they did return late that evening but Gary refused to get out of the car to look at what was needed to fix the door even when requested. The assistant did fix it as they did not set it up properly when here for the installation - so the door could not be opened from the outside. We also believed we were getting another Lift Master door opener to replace the one we had. But it is not and when I questioned Gary he said well "I told you that the PDS 800 was the one on the truck." Again not helpful at all and we did not know what the PDS 800 was and thought it to be a Lift Master as this was not explained to us by Gary. We have already sent your company a message on this issue and requested a return call as we were having no luck with the folks on the phone. But as of yet we have not been contacted by you. Gregory & Margaret Harper
Margaret & gregory Harper
A Response from: Harry

Thank you for allowing us to discuss with you and install a lift master opener. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Internet
Herve and amy Bonnet
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technicians:
Review:

Mike was on time and very professional, new what needed and corrected the doors. Sincerley Ron Webb
Ron Webb
A Response from: Charan

Thank you for your comments.

Mike E Service Provided:
Broken Garage Door Spring Repair
Office Manager:
Review:

My wife found your telephone no on her I pad. I will give you on all phases of the job a 5. It was quick and done very professionally .mike e did the work and did it very professionally. People like him do not come around very often in today
Alice Tarpley
A Response from: Charan

Thank you! We love to hear comments like yours.

Mike E Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Office Manager:
Review:

Called in for a service call since my existing garage door opener was broken. Barry came out on time, and gave me a half hour heads up on his arrival time. He assessed the issue, and provided several options, including replacing the garage door opener. Upon selecting a new opener, he had it installed within a hour. The install was professional, and works great. I would highly recommend Precision Doors to anyone requiring a service call or new garage door opener.
Jamie Wu
A Response from: Charan

Thank you for your kind words about Barry. We appreciate our customers.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Review:

Technician Mike C. was very thorough and the price for the repair was less than other companies had quoted. Would use Precision for any garage door need!!!!
Traci Hurst
A Response from: Charan

Thank you for your kind wors about Mike and Precision. We appreciate your business!

Mike C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Very disapointed, Tech came out did absolutly nothing but give me two quotes for crazy amounts of money and still wanted the service fee, even though nothing was done. Won't call them again for sure!
Rich Norman
A Response from: Charan

While we appreciate your comments, we must inform you of the fact that customers use their doors for years, and never lube or have their door adjusted and maintained. These customers sometimes get mad at us when they need to have work completed. As the customer, you have the choice to repair your door or not. Our service fee is used to cover the cost of fuel and technician time to drive to your home and assess your door needs.

Service Provided:
Garage Door Repair
Review:

Derrick was friendly, timely, knowledgable and experienced. Excellent work and i selected the service package that included spring, pulley, roller replacement, installation of safety cables and a 7 year warranty on parts and service. This definitely a company I would recommend to anyone needing any type of garage door service or replacement.
Mrs Thomas
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

Super!
K. Maveida
James Q Service Provided:
Install Garage Doors
Sales Representative: