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Read what people are saying
about Precision Garage Door in:

Baltimore, MD

Precision Garage Door of Baltimore
has received 51 reviews, averaging 4.61 Stars:
Review:

I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.
KC
Rick G Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Prompt service, time efficient, easy to work with.
Angela Watkins
Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Precision provided a timely estimate and repairs. They had a professional and courteous team. The repair went very smoothly and we are very satisfied.
Tanya Flohr
Brian Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Tech was outstanding, thorough, and informative. Service was handled quickly.
Melvin Schriefer
A Response from: Harry

Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Keypad installation. Ricky in the Baltimore location was our tech. Very helpful with servicing and explaining new keypad. Efficient and very nice to work with. Thanks.
Gloria Jimenez
A Response from: Harry

Thank you for your kind words about Ricky. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

The two technicians were cheerful and professional, and they had our new garage door installed in less than two hours. We've used Precision over the past 5 years for any necessary repairs to our old door, and we've always been happy with their excellent service.
Kathy M., Baltimore
A Response from: Harry

Thank you for your continued business and trust in Precision. We appreciate our customers!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

Fantastic service from Rick today - he very effectively explained the work to me and took on the task of installing a brand new Ryobi opener. It is working beautifully, and he explained what to watch out for with the safety sensors. I would highly recommend Precision to anyone.
Eric Echols
A Response from: Harry

Thank you for your kind words about Rick and Precision. We appreciate your business.

Rick G Service Provided:
Garage Door Opener Install
Product:
Springs
Technicians:
Review:

Great work, efficient from the call to the work. thank you
Larry A
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Installer:
Review:

Quick and courteous service!
Susannah Bennett
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
Review:

I chose Precision because I've used them before and was happy with their work. They installed my garage door and operator so they would know it - and the tech indeed did, knew the problem immediately and fixed the situation with his trusty wrench in under 10 minutes! Impressive. That's why I call Precision! :)
John Herold
A Response from: Harry

We are glad you did! Thank you for your continued business!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

job was completed as described at the time of appointment set up. I was able to make a same day appointment which is optimal for customer satisfaction. I would definitely recommend Precision Door Service.
Jillian Gelb
A Response from: Harry

We appreciate your business and your comments!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Mike C. was totally awesome and truly knowledgeable. He took no time in fixing the springs to our garage door. He was also very patient in teaching us how to keep a well maintained garage door and I would truly recommend this company. Thanks again!
Alexis B.
A Response from: Harry

Thank you for your comments about Mike. Our customers love him, and the great work he does. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike was great! Fast , competent service. Cost less than expected. Would definitely recommend.
Eston Teter
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My garage door would not close all the way and I tried fixing it via tech support on the phone with Liftmaster. No luck. Precision Door came out today and solved the problem and showed up & made the repair,even though I could not be there. I talked to repairman on the phone.
Amy Huntoon
A Response from: Harry

We appreciate your kind words, but most of all your business! Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I am totally impressed with the friendliness, professionalism and care that I received from each person at Precision. My garage door wasn't closing so I called Precision (after a quick google search) and was able to get an appointment that was convenient for me. The customer service rep was super nice. The day of the appointment I had to call back, and the rep I spoke to went above and beyond by contacting my repairman and having him call me. The repairman came on time and was able to fix my problem right away. He was very knowledgable and friendly as well - Mike C. I definitely recommend Precision for your garage door needs. I will gladly spread the word. Thanks!
Angela Montgomery
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Did a great job. Came when expected, called me 1/2 hour in advance, it was a perfect service experience Would use again!
Barb W
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I was very pleased with the work done to repair my garage door. The service repair man was punctual, courteous and got the job done quickly. Great company, will use again when needed!
Rachel Malanchuk
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Prompt response, fixed garage door springs successfully, and honored Angie's List special rate.
Susan F
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

EXCELLENT Service!!! Don't ever hesitate to use this company for repairs. Our door spring broke this morning at 8:00; by 1:00 it was fixed!
Lauren Caro
A Response from: Harry

Thank you! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

They were awesome. Came out within 3 hours of us calling in and were so nice' we would definetly use again!
Jason Horwitz
A Response from: Harry

We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Meeting was scheduled for 2-4pm Saturday but the call saying your representative would be late came after 5pm and I was unable to attend a memorial service that afternoon for an old friend The price for what I needed was significantly higher than one quoted to me by a company that scheduled an appointment at 11am that morning. The representative arrived on time, determined what was needed and said installation could be done on Monday. My decision to go with the first quote was simple
Paul Wheeler
A Response from: Harry

Thank you for your comments. We had several issues with the weather, but apologize for the lack of communication. We will use your information in our training.

Service Provided:
Garage Door Opener Install
Product:
Rollers
Review:

I came across the website for Precision while looking for another company. When I called to make an appointment, the young lady that answered the phone was very professional and provided all the information that I need to make a decision. The technician (Garry) called as requested and arrived as promised. He did an excellent job and pointed out some simple maintenance tasks that would extend the life of my door. I am very pleased with the service I received.
Dennis Moulden
A Response from: Harry

Thank you for your comments about Garry. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Derrick was outstanding!! I'm so glad it was him that came out. If I ever need service again, there is no question I'm asking for him. He was friendly, explained things very clearly, and spent time to make sure I understood what he was doing. I was disappointed with the tech that came out the first time as he came and went within less than 10 minutes, and didn't do half of what Derrick did. Because he had not done a thorough job that is why I needed a second visit. Derrick really took the time to look at the problem and then make recommendations for fixing it. Thank you Derrick!
Eric Reisman
A Response from: Charan

Our customers love Derrick! He is a true representative of Precision. Thank you for your business.

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Your rep was exceilent on time an did a great job. I look forward to furture business with your compant. Thank you
Andre Jackson
A Response from: Charan

Thank you for taking the time to review your experience with Precision. mike does an outstanding job, and works hard to make sure the customer is happy with his work.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

You charged me $50 after your technicians came out, looked at the spring setup, talked to their manager, who reportedly said good luck finding someone who can work on this. I have sent e-mails with pictures to two other area garage door repair businesses who say that replacing this spring should not be a problem. You then e-mail me, having the gall to thank me for my business and giving you the "opportunity" to service my door. While to an extent I appreciate Mike trying to give me options, I'm still ticked that (1) other businesses can replace my garage door and (2) there should be able to provide a comprise between doing nothing and selling me on a new garage door and system.
Aaron G
A Response from: Charan

We are sorry we were not able to work with you, due to the difficulty of replacing the springs on your door. Our technician's recommendations were not accepted by you, and we will not offer a temporary fix to a a door. We want to provide a safe and lasting repair.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Timely and high quality service.
Matthew Speicher
A Response from: Charan

Thank you for your kind words about your experience with Precision. We look forward to serving you and your neighbors in the future.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent work diagnosing misaligned track and damaged cables. Quickly took care of both, adjusted door to open and close effortlessly. I would have preferred that this have been detected in our "tune-up" earlier in the week, rather than having another service call/fee, but in the end, the door works perfectly. Thank you.
Matthew Bulley
A Response from: Charan

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

This was our second service from Precision and as was the case in the first, your staff was prompt, efficient, and professional. Keep up the great work!
Matthew Bulley
A Response from: Charan

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Mike C was quick and thorough and knowledgeable. He called when he was on his way, which we really appreciated. Would definitely use Precision again.
Lauren Caro
A Response from: Charan

We look forward to seeing you again! Thank you.

Service Provided:
Broken Garage Door Spring Repair
Review:

Precision provided the solution to my garage door issue. The spring for the door broke in half, trapping my car. From making the appointment to the arrival of the technician assigned, everyone at Precision was very professional. Would have rated them a 5 had they come out the same day. Mike C replaced the spring in no more than 30 minutes and our car was freed. Would recommend Precision for sure!!
Betsy & julie Byrd
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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