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Read what people are saying
about Precision Garage Door in:

Catonsville, MD

Precision Garage Door of Baltimore
has received 16 reviews, averaging 4.90 Stars:
Review:

Excellent service. Rick was very knowledgeable and pleasant. Had some tips for garage door maintenance that were very appreciated. I was able to get a next day appointment that was great. Highly recommend!
Jeannine Saunders
Rick G Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Showed up on time and performed the install in a timely manner.
Earl Deickman
Rick G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I needed emergency setrvice on a Sunday. The technician came within the specified time and repaired my garage door very quickly.
Bette Calhoon
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Barry, our technician, was excellent: he pointed out the parts of our garage that failed and why, asked pertinent questions about the history of the door, shared a detailed assessment, and made three separate recommendations. He also shared alternatives and emphasized why they were not recommended (e.g., risk of future failure). The repair was quick, and he added information about what to request when we are ready to replace the garage door system.
Aldo Tinoco
A Response from: Harry

Thank you for choosing Precision, and your comments regarding Barry.

Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Tech. Mike C professional job.
John Davis
A Response from: Charan

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Technician was on time. He identified the problem. He could not fix but that was not his fault. Very pleasant. He represented your company well.
William Filbert
A Response from: Charan

Thank you for your comments.

Service Provided:
Broken Garage Door Spring Repair
Review:

In the world we live in today--there are many reasons to be skeptical of repair service people. This company I would give all 5 stars. Explain the situation to me and handle in a timely fashion---It was snowing outside and I was surprised to see them but they came. A+ service and courteous service people.
Freida Porter
A Response from: Charan

Awesome review for our technician! Thank you for your confidence and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service on a Saturday in just a few hours. Service was on time and very professional. A very positive experience, which made a stressful day very positive.
Joseph Ellis
A Response from: Charan

We appreciate your business! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician came within time window of appointment. He diagnosed the problem as worn rollers. He replaced the rollers quickly and made other adjustments. I would give him 5 stars. The only reason that I am giving an overall 4 stars rating is a problem with scheduling my appointment. I made an appointment on Saturday for service on Thurs between 8-10 AM. I got a call on Tuesday saying that there had been an error and they couldn't come Thurs AM. I had to reschedule for Fri AM.
Robert Levis
A Response from: Charan

Thank you for your business. We apologize for the error in scheduling.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Everything was explained. The work was performed quickly and efficiently. Thanks.
Alfred Guy
A Response from: Charan

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

This was our first time using Precision and we couldn't be more happy. From the original phone call until the time Derrick left they were professional and very pleasent. We called on Friday and they came on Saturday. They sent an e-mail confirmation and Derrick called when he was on the way, which was on time. Thanks and we will use Precision when service is needed in the future.
Bayena Corcoran
A Response from: Charan

Thank you for your business! We appreciate the kind words!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am sorry I can't remember the service technician. He arrived at the time he stated. He quickly diagnosed and repaired the problem. I will definitely use this company again
Debbi Russell
A Response from: Charan

Thank you for your kind words about the technician, Bill. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Derrick was timely and represented the company very professionally. I plan to purchase new garage doors in the near future and I will call your company.
James Webb
A Response from: Charan

We look forward to working with you again in the near future!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians:
Review:

Technician was courteous and knowledgeable. Service was prompt.
deborah grant
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very personable, on time, efficient. Good work!
D. Whitaker
A Response from: Charan

Thank you for your comments!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

John was a true professional. He has a system for what he was doing. A great job! Very friendly and provided good instructions.
G. Heacock
Service Provided:
Install Garage Doors