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Read what people are saying
about Precision Garage Door in:

Annapolis Area, MD

Precision Garage Door of Baltimore
has received 108 reviews, averaging 4.81 Stars:
Review:

Yes, I would definitely recommend you and if I need service will call you again Rick was definitely a great technician and gave me instructions for the future - hopefully I can remember all he said! Very polite and competent. Many thanks for your prompt and courteous service.
Dalitta Rothstein
Rick G Service Provided:
Garage Door Repair
Technicians:
Review:

Precision came and replaced my springs and spring assembly. The technician was quick and polite. He explained everything . I needed to get more than just one spring replaced as I apparently had a "Home Depot" special installed by the original contractor and it was in need of repair. I am 100% satisfied with my new spring system and the technician.
Kate
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Barry and Brian were both cordial, efficient, and clearly explained issues with my existing garage door system and what was required to bring it up to code asafe for children. Excellent service and at a reasonable price. Thank you very much.
Lawrance James
Barry C Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

JP was really great- showed up on time, very friendly and knowledgable and smiled a lot. He even fit me into his personal schedule the next day instead of having to wait until the next week, I just thought that was above and beyond and very much appreciated it.
Kelly Korneski
James Q Service Provided:
Garage Door Repair
Sales Representative:
Review:

Door opened failed ...was still under warrenty so Precision Door promptly replaced the entire unit. Happy with their quick response.
Dale Wittig
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

The email receipt is too long (6 pages)
Jim Welch
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry was fast and thorough. Very good work. Ask for him.
Neil Poppe
Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Read the reviews and must say they area all accurate and true. Excellent representation, prompt courteous and real pros. Technician was Barry and knew what he was doing. Highly recommend these guys
Severna Park Homeowner
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Barry was the technician that came out to fix our garage door and he was absolutely wonderful. Very polite, knowledgeable, and professional. Our garage is very old and the door stopped closing all the way. Barry showed me all the problems with the door and clearly explained why it had stopped working properly, and what he needed to do to fix it. He had to replace the springs, cables, rollers, and pulleys. He was finished in less than an hour and the garage door works perfectly now. I highly recommend this company and technician.
Baltins
Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

The technician was very polite and kind. He efficiently replaced the key pad and installed safety cables that had not been included by another installer! I highly recommend this company.
Joan Johnson
Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Barry was great. He was very knowledgable, knew exactly what to do and did it proficiently. He gets a 5 star from us.
George Brode
Barry C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Barry was wonderful. He let me know when he was en route and, after examining the door, clearly explained what needed to be done and why. He really seems enthusiastic about his work. I was also really impressed by the lady who took the service call. She asked multiple questions about the door in advance and the entire process was extremely professional. I immediately received an email confirming the appointment and the name of the technician. I highly recommend this company.
Miriam Smyth
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The tech that came was excellent. Very polite, very informative and did a great job. I was really impressed.
David Born
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Good
Brian Barazesh
A Response from: Harry

We appreciate your business. Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Prompt and capable.
Richard Gavlak
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Next day service was great. Mike C. was efficient and courteous. He explained and showed us the problem before he fixed it so we know what to look out for. 5stars
Lois Snyder
A Response from: Harry

Thank you for your kind words, but most of all, your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Outstanding service. Very informative and courteous technician.
John Burks
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Barry C Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

As luck would have it, I closed my garage door with an aluminum pole protruding out of the garage. The result was the door came down on an angle, three guide wheels fell out, the track bent out and the cables came off their wheels. The next morning I called Precision Garage Door as well as another company. The first thing that attracted me to Precision was the woman (Elizabeth) whom I spoke to. She was friendly and professional. I was told I could expect the technician to arrive between 12 noon and 2 pm. Well, Barry C. showed up at about 11:45. For the next 90 minutes, Barry C. amazed me with his knowledge and expertise, not to mention, he didn't stop moving/working the whole time. Barry took the time to explain everything he was doing and why. It was quite evident that Barry took pride in what he was doing and certainly should. If I ran my own business, Barry would be the first guy I recruited. Thanks Barry C. and Precision Garage Door.
Eric Johanson
A Response from: Harry

We love our customers, and our customers love Barry! thank you for your business!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

We needed to have the torsion spring replaced on our garage door. A Precision Door technician arrived about an hour after we called for assistance. Barry performed a thorough inspection of our door, made an honest recommendation, and had the springs replaced quickly. He is very friendly, and a true professional. I have high standards, and Precision Door has exceed them!
Joe S.
A Response from: Harry

Thank you for your kind words about Precision and Barry. We appreciate your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry quickly diagnosed the problem with my garage door opener and recommended the best permanent fix. He explained everything thoroughly and the problem was remedied before I knew it! I thought the price was very fair and Barry was super helpful and friendly. I highly recommend Precision.
Susan Dodds
A Response from: Harry

We appreciate our customers. Thank you for your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Our service today, 17 October, was performed in a professional manner by Barry C., who was an excellent representative of your company.
Sherrill Modlin
A Response from: Harry

We appreciate your business and your kind words about Barry.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians:
Review:

Barry came and replaced the rubber seals on the bottom of the doors. He was excellent, knowledgeable and personable ---a FIVE STAR rating!!!
Larry Strom
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Very pleased with the quality of the service provided. Were very attentive to our needs. Explained clearly what needed to be done to our garage doors and what the cost would be. Would highly recommend them to other potential customers.
Louise Jahn
A Response from: Harry

We appreciate our customers and your business. Thank you for the recommendations!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Excellent work and very timely and complete. Barry was very courteous and professional and made very appropriate repair recommendations.
Christopher Cain
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

On time and professional. Barry took the time to explain everything to me. I would defiantly use this company again. I highly recommend them
Joanne
A Response from: Harry

Thank you for choosing Precision. We appreciate your comments, and especially your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Great service by a wonderful technician.
Charles Feldman
A Response from: Harry

Thank you for your kind words about Barry and Precision. We appreciate your business!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Every time I use their service I am fully informed of what they intend to do. When the service is completed they take the time to review how to maintain the repair. Each service man was polite and manerly.
Rosemary Waldron
A Response from: Harry

We appreciate your continued business. Thank you for your confidence in Precision.

Barry C Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Good customer service is hard to come by but Precision's service was outstanding. 5 stars. Thank you Brian.
Jeanette Robinson
A Response from: Harry

Awesome! Thank you for your comments and your business!

Brian Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Installer:
Review:

We were not happy with the service you provided. After Gary and his assistant left and we had paid $600 we discovered later in the day that the outside opener did not work. We called and got the run around that Gary could not return to fix our garage. And would fix it the next day when he returned with the battery for our door. Which was not the answer we were looking for and we certainly did not receive good customer service. Our feeling was that we had already paid $600 to your company and now your were not interested in coming back to fix the door. Finally they did return late that evening but Gary refused to get out of the car to look at what was needed to fix the door even when requested. The assistant did fix it as they did not set it up properly when here for the installation - so the door could not be opened from the outside. We also believed we were getting another Lift Master door opener to replace the one we had. But it is not and when I questioned Gary he said well "I told you that the PDS 800 was the one on the truck." Again not helpful at all and we did not know what the PDS 800 was and thought it to be a Lift Master as this was not explained to us by Gary. We have already sent your company a message on this issue and requested a return call as we were having no luck with the folks on the phone. But as of yet we have not been contacted by you. Gregory & Margaret Harper
Margaret & gregory Harper
A Response from: Harry

Thank you for allowing us to discuss with you and install a lift master opener. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Excellent and friendly service on very short notice. A professional and positive experience from beginning to end. Definitely would call again and recommend to others.
Kathleen W.
A Response from: Harry

Thank you for choosing Precision!

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
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