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Read what people are saying
about Precision Garage Door in:

Owings Mills, MD

Precision Garage Door of Baltimore
has received 30 reviews, averaging 4.93 Stars:
Review:

Quick service. The technician Rick was great. Professional and quick.
Rod Person
A Response from: Harry

We appreciate you taking the time to write a review, and thank you for your business.

Rick Gueory Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Technicians:
Review:

My technician, Rick, was very professional. He replaced my garage door opener in a prompt and efficient manner. I would highly recommend Rick and Precision Door Service.
Bob Daniels
A Response from: Harry

We appreciate your comments and your business. Thank you for choosing Precision for your garage door needs.

Rick Gueory Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

My technician, Mike C, was great. He had a can do attitude, honest demeanor and was very knowledgable with the doors I needed to get repaired. He was in and out in no time and even adjusted some things to make sure the door opened and closed perfectly.
Alex K.
A Response from: Harry

Thank you for your kind words about Mike and Precision! We appreciate your business!

Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The repair was timely, quick and efficient. This is my second time using Precision. Everything went very well.
Larry Q. Perrin Sr
A Response from: Harry

We appreciate your business and your comments.

Mike C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Brian arrived on time and fixed my problem quickly. He was very nice and capable.
Vivian Manekin
A Response from: Harry

Thank you for choosing Precision!

Brian Service Provided:
Garage Door Opener Repair
Product:
Springs
Installer:
Review:

I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.
Joseph Vaynerman
A Response from: Harry

We appreciate your business. Thank you!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Excellent service and would highly recommend to anyone needing fast reliable service. Mike the repairman done a great job (fast & efficient).
Kevin Cox
A Response from: Harry

Thank you for the recommendations and your business!

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My wife did a Google search and your establishment came up. Garry was very courteous and indentified the source of the problem immediately. Given his disposition and knowledge I would say that he's a great ambassador for your company and for this reason I would definitely recommend your services to others.
Herb Gross
A Response from: Harry

We appreciate our customers! Thank you for your comments.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I have used the services of Precision Overhead Garage Door Service in the past, and once again, when I needed them, they were there right away. I called on a freezing Saturday at about 11:40, explaining that I have a senior in the house and was worried about the cold, since the garage door would not close. I was given a window of 12-4 that day. I had the great luck to have Barry be close by, and he called within 15minutes of hanging up with the dispatcher. He was at the door in 30 minutes. Barry is extremely knowledgeable and customer oriented. He diagnosed the problem in minutes, just like an experienced doctor. He explained the problem in understandable terms and offered several options as solutions. At no time did he pressure me to take any option, but left it to me to decide. I chose an option that cost much more than I had planned for, but it made perfect sense. He set to work immediately to remedy several problems and was finished in less than an hour. After he finished, he explained carefully what he did, what the problems were, and how he decided to tackle them. He showed me the wear on the parts he took off, and explained what the cause was. He patiently answered my questions, and was totally responsive and a consummate professional about the whole procedure. From start to finish, from my initial call, the resolution was less than two hours. Barry should teach classes to other service providers about manners, on time service, and professional expertise. He is a tremendous asset to your company. I will always refer Precision. As a Realtor, I have many referral possibilities.
CLeVine
A Response from: Harry

Thank you very much for taking the time to write a review of your experience with Precision Garage Doors. We appreciate your continued confidence and trust in our company. We especially love your comments about Barry. He treats his customers in a way that they know he has their best interests at heart. He takes the time to ensure the customer is educated about their garage door, and offers several solutions. Barry takes pride in his work, and it shows. We look forward to serving you and your neighbors in the future.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I highly recommend this company. They are very professional & they did a great job. They arrived right on time & finished the repairs in less the an hour. I'm extremely satisfied with their service.
Bob Friedlander
A Response from: Harry

We appreciate your business and your confidence in Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

We were impressed with the professionalism and timeliness of Precision: Brian, our installer, came to our house on the same day that we called, and was efficient and knowledgeable. He was also very patient with my questions and my inquisitive children. The job was done very quickly, after which he did a safety inspection, where he pointed out (and fixed) a few things that were suboptimal about our setup. We would recommend Precision to anyone in need of garage door spring repair.
Chirs Monson
A Response from: Harry

Thank you for your kind words and your business!

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Mike and Brian, and Precision Door Service in general, were just terrific. The technicians were honest, thoughtful, thorough, and just did a great job. This is a VERY legitimate company that must take care of its workers. While they may charge a little more for their services, things get done the RIGHT WAY and with no issues at all. Well worth ANY price difference, I fell that in the long run, their total costs will end up lower than alternatives due to jobs done right and VERY responsively.
STUART OSER
A Response from: Charan

Thank you for your kind words about our technicians and your garage door experience. We appreciate and value our customers.

Mike C Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

The first time I received service it was excellent and that is why Precision was my first choice this time. The evaluation and repair of my garage door was excellent once again. Service was prompt, professional and efficient. Thank you.
Robyn Mitchell
A Response from: Charan

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Mike is the best..friendly person Thanks again
Tahlea McNeil
A Response from: Charan

We think so! Thank you!

Mike C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

The only downside was that the service cost considerably more than I had anticipated.
Sharon Ball
A Response from: Charan

Thank you for choosing Precision. Please know that we only use high quality parts for a long lasting working door.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family
Casey Gomes
A Response from: Charan

We certainly try to make sure all of our customers have the same opinion of Precision. Thank you for sharing!

Mike C Service Provided:
Garage Door Opener Install
Technicians:
Review:

Technician was excellent and very knowledgeable and professional
Lawrence Hopkins
A Response from: Charan

Thank you for choosing Precision!

Mike E Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Office Manager:
Review:

We replaced 4 pulleys and wire on 2 doors. Installer was capable and arrived on time and did a good job. Parts included labor and the job was extremely expensive considering the pulleys cost $4.95 at Home Depot but I was charged more than $50 for each plus the cost of the service call... the total price was more than $437.00 so was considered very expensive.
Gregory Bolster
A Response from: Charan

We appreciate your comments and your business. Thank you!

Mike C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Had an appointment on 5/15/13 between 12-2. The technicians (Derrick and Mike) were running a bit behind but I was notified prompty. They still arrived withen the scheduled appointment time. Derrick and Mike were polite and professional. They worked dilligently and were finished with installing the new garage opener and outside control panel withen an hour. I was given thorough instructions on all aspects of the new remotes and control panel. Very pleaswed with the work done.
Dale Eck
A Response from: Charan

Derrick takes great pride in his work. Customers love Derrick! Thank you for your kind words.

Derrick E Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technicians:
Review:

They did a good job installing my coil spring quickly. I called them on Saturday morning and it was fixed the same day.
Gary Reicher
A Response from: Charan

We appreciate your business. Thank you for choosing Precision!

Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Allen arrived on time and provided a quick phone call before he range the doorbell. He got to work quickly, was very courteous and answered all of our questions. Our other garage door opener is old and we now plan to use Precision to replace it as well.
Dale Eck
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We look forward to working with you again.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Derrick is great! Your company and staff do outstanding work at a fair price. On top of that service is far superior to the big chain stores. Thanks!
Jeff Gibson
A Response from: Charan

Thank you for your business and confidence and Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

As a homeowner, I have seen my share of shady, conniving, thieving contractors and repairmen. Not this time. I was almost giddy over how prompt, polite, and accommodating, my technician Derrick was. I had a problem with my remotes not working some of the time. As luck would have it, they worked perfectly when Derrick tested them. He understood my dilemma, offered an option, and in the meantime(at my request)programmed 2 new key fob remotes, and 2 car homelink buttons. I could not believe the attention to customer service! And the service call was only $49.95! These are my new "GO TO GUYS." I'll be sure to spread the word, too. Thanks Precision Doors. I wish I had found you 2 years ago when my garage door broke, but that's ok. I've got the right company now.
Sharon Welborn
A Response from: Charan

We appreciate your business! Thank you!

Derrick E Service Provided:
Garage Door Opener Install
Product:
Springs
Technicians:
Review:

My experience with Precision was excellent. Service was very professional and timely. My call was answered by a live person on a Sunday evening and a service tech was at my house early Monday morning. I received an email appointment confirmation and the service tech (Derrick)called when he was in route to my house. Derrick is an excellent technician, very knowledgeable and a pleasure to deal with. The service could not have been better.
Joy Naden
A Response from: Charan

Thank you for your comments. Derrick is a valuable member of Precision. We appreciate your business and confidence in Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I chose Precision because it was advertised as a 24/7 service, and because it has the Angies List rating. Derrick was smiling, kind, and he diagnosed the problem differently than what I thought it was. He completed the job efficently and quickly.
Eugene Clark
A Response from: Charan

Derrick is a valuable team member of Precision. Our customers love him. Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technicians:
Review:

quick and good service
Sergei Strizak
A Response from: Charan

We appreciate your business. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I really liked the fact that I could call on sunday and set up an appointment for the following day. He called first and came early which was great.
Lynn Montgomery
A Response from: Charan

Thank you for your kind words and for your business! Our customers love Derrick!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Problem with door sensor. Received same day appointment. Very pleased with service tech.
saundra jackson
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Technicians:
Review:

Derrick provided prompt, professional, and fast service. I highly recommend this company.
Sherina Long
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Derrick was great and fix garage door.
Leo Giller
A Response from: Charan

Thank you for your kind words! Derrick does a fantastic job for our customers.

Derrick E Service Provided:
Garage Door Repair
Technicians: