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Read what people are saying
about Precision Garage Door in:

Severn, MD

Precision Garage Door of Baltimore
has received 22 reviews, averaging 4.82 Stars:
Review:

Mike arrived toward the end of the expected time frame and got started right away. A couple of unexpected issues showed their selves and with the 2x4's I had on hand Mike resolved them quickly, and finished the job. The door works great, looks great, and I'm a "happy camper".
Chris Maschauer
Mike C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Barry was the technician that came by to fix my garage door on Feb 27, 2017. He called me earlier, identified himself, and indicated approximately when he would arrive after completing a job. He called exactly at the indicated time. Barry was courteous, knowledgeable and very professional. He explained what had to be accomplished and made recommendations. I was very well pleased with his service and would recommend him to others.
Loretta Rocko
Barry C Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Wow, Brian had a long day yesterday!! Three or four appointments ahead of mine had unexpected incidents and he was running really late. Precision was really good about keeping me informed and providing options if I couldn't wait around. Brian arrived early in the evening, clearly tired but very pleasant and professional. He went above and beyond with my repair and even spent time adjusting things I didn't know needed adjusted. He then very professionally and thoroughly explained everything he did and made sure that all of my questions were answered. I would give Brian and Precision 6 stars if that was an option!!
Amber Ryan
A Response from: Harry

We appreciate your comments and your business.

Brian Service Provided:
Garage Door Repair
Product:
Springs
Installer:
Review:

Excellent customer service, thoroughly pleased with the products and technicians.
Elisabeth Bracey
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
Pamela & Craig
A Response from: Harry

Thank you! We appreciate your feedback about the service you received. I will share this with Brian.

Brian Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Installer:
Review:

So glad I chose Precision. After reading reviews and having Barry come out earlier than expected (after he called of course) I am happy with the results. Barry took the time to explain why he chose the springs he recommended, (which were more expensive than i expected--Haley said the prices were 140-240--mine were 250...each) The springs were powder coated, rated for 85k cycles, and he put one original strength and one extra strength spring in -- based on his experience. He also found bearings going bad as well. I'm a DIY guy, and Barry explained the what and why's of everything he did. He also explained the maintenance I can do to help extend the life of the system. You guys are great!
Ken Bogert
A Response from: Harry

Our customers love Barry! He takes the time to explain, and make sure the customer is fully aware of what he is doing and why. We appreciate your comments and your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Awesome, awesome service, the serviceman Barry was polite, friendly, and knowledge. He explained what needed to be done and how it was going to be done. I was impressed with the way he finished the repair in a timely fashion. I also felt the for the parts and services rendered the price paid was fair. Overall I'm throughly satisfied with the repair and my wife doesn't have to worry about parking in the driveway any longer! Would definitely recommend you guys!!! Once again thanks!!!
Richard Henson
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.
Elisabeth Bracey
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Brian Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Installer:
Review:

The torsion spring on my garage door broke on a Sunday morning. I did some searching online and found Precision -- I was impressed that the majority of the reviews were positive, and that for every negative (1 star) review -- somebody had tried to respond to the person who complained. I called on Sunday and had an appointment set up for Monday morning. Barry called us about 25 minutes before he arrived to let us know he was on his way. He clearly explained the options to repair the door and how much everything would cost. He was polite, professional, and had the door working within an hour. He did not have the parts to fix the outside handle, but we expect that he will contact us within a day or two to get that fixed -- and in the meantime, at least the door works again!
Melissa Myers
A Response from: Harry

Thank you for your business and your comments!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Garage door repair. Harry was the technician requested after reading the reviews. We were very pleased with Harry and he was a true professional. We would request him for any further problems and will recommend him to any of our co-workers. From the time of arrival to departure we felt like were treated at the 5-STAR Level. He is very much a GREAT asset to your company. He cleaned up as he went and it seemed like he was in constant motion. Very well trained in all aspects of the job. Thanks for your quick response. Martin (SEVERN)
Martin Shimer
A Response from: Harry

Thank you for your business and your comments.

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

Found Precision via Home Advisor. Had 2 garage doors and 1 opener installed. Very pleased with the entire installation process. The technician was professional and proficient. I would not hesitate to recommend Precision to interested parties.
Elisabeth Bracey
A Response from: Harry

We appreciate your comments and your business. Thank you!

James Q Service Provided:
Install Garage Doors
Product:
Garage Door Opener
Sales Representative:
Review:

They completely the job quickly and professionally. Everything went perfectly.
Dan Sommer
A Response from: Harry

We appreciate your business! Thank you!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Derrick from Precision Door Service was outstanding. Appt. was easy to make. my tech was outstanding and explain all of my options. The price for all services performed was good. I would definitely use Precision Door for any future garage door needs.
Marvin Denson
A Response from: Charan

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Barry C Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Technicians:
Review:

I called your company and my door was fixed, but $528 dollars for 100 dollars in parts and 40 minutes of labor, never again.
Rodney Wellington
A Response from: Charan

We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision Garage Door Service is outstanding. Barry is very thorough and attentive to the job at hand. Assessed the situation, provided a solution at the right price, and got the work done quickly and cleanly. Good at explaining what and why of the repair. This was our second use of Precision. I recommend this company and will use again as needed.
Cathy Johnson
A Response from: Charan

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Best garage door service I have ever received. Quick response and totally professional. The work was outstanding. I gave the company 4 stars instead of 5 only because I thought their prices for parts were a little higher than other companies I have used in the past. However I give the technician, Derrick, 5 stars!!! He was thorough, quick, and knowledgable. He rocked it! I would recommend this company for all your garage door needs. Request Derrick! You will not be disappointed!
michelle whitaker
A Response from: Charan

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

We found Precision online and were pleased they could send someone one day after our garage door broke. The spring on our door broke after only 2.5 years but it was not very good quality and there was only one spring on a two car garage door. The technician, Mike, arrived early, quickly assessed the problem, and after discussing costs and options, installed two new springs in less than 45 minutes. We are very pleased that our garage door works now and would definitely use Precision in the future - although here
Laila Starosta
A Response from: Charan

Thank you for choosing Precision for your garage door needs.

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Barry was outstanding!! He is definitely a valuable asset to the company. Barry provided excellent customer service. He explained everything as he was getting ready to do it. Barry was very knowledgeable about the doors even though it was an older model of motor. He handled the job very accurately and quickly. I will use this company again and will recommend that my friends use the company and request Barry as the technician.
Cathy Johnson
A Response from: Charan

Thank you for your kind words about Barry. He always gets reviews like yours,and is an asset to Precision. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Alan arrived and I was a little skeptical since he was quiet and seemed indifferent. He immediately diagnosed the problem and recommended a conversion bar change. I agreed. I am the father of Paul Balassa and called your company. Although I waited what I thought was longer than usual for the technician to arrive I can understand why. Alan does an outstanding job and is methodical in performing job. He is very astatut, quiet, and performs at the highest level. I was truy impressed and would highly recommend his services.
Erine Balassa
A Response from: Charan

Thank you for your kind words about Alan. He does a good job and is very helpful to his customers.

Service Provided:
Garage Door Repair
Review:

I purchased a 25 point inspection service for both of my garage doors via a AAA Member Deal. It was easy to call and schedule the appointment, and the technician arrived on-time. He was friendly, personable, knowledgable and professional. He performed the inspection, describing items of note and recommendations as he went. He completed the inspection, replaced the wheels on the side of each door and lubricated them. MUCH quieter now. Overall very happy with the entire experience. Thanks!
Jason Arnold
A Response from: Charan

We appreciate your business! Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

I'm very pleased with the company service. Great telephone customer service. Appointment was schedule for same day service too. Service was clean, good estimate on labor & parts. Fast and very proffesional installation. Thank you and most definately will reccommend to friends and family. Attentively, Jorge H. Gonzalez
Jorge Gonzalez
A Response from: Charan

We strive for 100% customer satisfaction, and are pleased that you were happy with our work and customer service.

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Service was fast, great and quick. Derrick was great!!!
G. Grismek
Derrick E Service Provided:
Garage Door Repair
Technicians: