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Read what people are saying
about Precision Garage Door in:

Columbia Area, MD

Precision Garage Door of Baltimore
has received 248 reviews, averaging 4.83 Stars:
Review:

Tech was great. Very well equipped and did the job excellently.
Pete Sparacino
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Our technician Derek was great. He was informative, friendly and responsive. I would definitely recommend this company and use them again.
Lilla Hunter
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I made the call at 10 and the service man is at my house by 1, he explained what it needs and replaced the spring within a hour. My son learned about how to maintain the opener in good condition. Thank you very much.
Lynn Tu
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Service was excellent and the response time was very good. Phillip was very good at communicating with me even though I was not at home. Sean returned my call to explain the $195 charge for a safety inspection and maintenance.
Al Enke
Service Provided:
Garage Door Repair
Technicians:
Review:

Excellent service, knowledgeable technicians, great support system and competitive pricing. I highly recommend.
Tim Facius
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was knowledgeable and helpful and resolved our concern.
Michael & louis Fiore
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

The springs on my garage door broke and I looked in my file to see who I always use and called them back. There's a reason I don't look to call anyone else. From the person who answered the phone to the technician (Rick) that came out THAT SAME MORNING I was dealing with the most efficient and helpful professionals. They have some great systems that they use which provides amazing customer service. Before my tech arrived I was sent an email which allowed me to look at his bio and read his customer reviews. That was pretty cool. Rick was great too... very experienced and very easy to work with. Whoever is running this company and investing in their systems and people is doing a wonderful job. Thanks!
Regina G
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent - the Precision garage representative was knowledgeable in helping me weigh my options. He arrived on time and completed the work quickly so I could get to work. Totally recommend them.
G Kale
Barry C Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

I like the work I hope the light does not blow out again
David Lenzo
Barry C Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

Keith diagnosed my problem, explained the options, and made sound recommendations in line with what I had suspected would be necessary. He was efficient and thorough. He took the time to reprogram both our cars to the new remote control system. I would definitely select Precision for any future work.
Ward Ebert
Keith C Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

great professional work
al
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

On time and completed promptly.
Sam K
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Service was prompt and professional. The technician finished within 40 minutes, clearly explained all options, and closed out the invoice by credit card with no problems. I would highly recommend.
Dan Bednarik
Derrick E Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Our technician Derrick was extremely professional and knowledgeable. He explained the problem and outlined the corrective action he was taking to fix our problem. When finished and explained in layman terms what he did and how we can continue to get the best service from our garage door. He did an outstanding job.
John Mackey
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

Excellent work by your installer Anthony with the large 18 foot door. The entire door, tracks and all, had to be replaced due to a boat being backed into it. The work was done very well including the trimout where the house frame was not left as plumb as it could be by the original builder of the house. The new door works very smooth.
Elizabeth Rhodes
Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Great customer service. While I had a very minor issue, it was resolved in minutes. The technician took the time to explain the problem & what to do if it happens again so I can get the garage door closed until someone can get there for service. I highly recommend!
Robin B.
Rick G Service Provided:
Garage Door Repair
Technicians:
Review:

This is the second time I have used Precision for my garage doors. Courteous, honest and skillful, what more could I ask for? I believe Derrick was my serviceman today. I highly recommend them and already did so today.
Anna Nissen
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

Fast, efficient, professional and even fixed my garage door on a Sunday so that I did not have to take a day off from work. THANK YOU for the excellent service!
Cheryl Fisher
Rick G Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

Called Thursday, they offered a Friday appointment that I could not take, so we chose Saturday between 8-12. Technician, Rick Gueory, called in advance around 9:30 and arrived in 15 minutes. Two springs with cables replaced and some adjustments to our second door were made. All wrapped up in 45 minutes with both doors working perfectly. Price was fine and I recommend Precision fully. Thank you Precision and Rick!
Mike Curtis
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Derick installed a new circuit board for my garage door. He was professional, helpful, got the job down in a timely manner and made sure everything was working perfectly before he left. If I needed service again i would request Derrick as the technician to come to my house. Candice Baxley
Candice Baxley
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Technicians were awesome. Price to replace 2 garage springs and accessories...$695? Ridiculous. Look elsewhere.
Thomas Lambert
A Response from: Charan

While we strive for complete customer satisfaction we do not claim to be the thrifty cheapest company in town. What we do offer is expert technicians, fast and courteous service and the best materials used in the industry backed by our lengthy warranty.

Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Our garage door spring broke. I called precision and they set up an appt. for the next day. The tech was on time, fixed the garage door easily and was here less than an hour. He was very personable and knowledgeable. I believe the price they charged was fair and it comes with a one year warranty. A very good experience
Lisa Mckenna
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

We are extremely pleased with the service we received this morning. We were able to get an appointment quickly. Keith, the technician, was terrific. He was very professional, very thorough, and very knowledgeable. Thank you, Keith, for doing a great job.
Nancy Lefenfeld
Keith C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Derrick knows his craft. You've always dealt with me fairly.
Bob Thomas
Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I specifically name-request Keith whenever my garage doors are acting quirky! Keith is extremely proficient, knowledgeable and courteous. He is very patient with my questions and goes above and beyond to ensure that the garage doors are functioning properly.
Lilly Lehnert
Keith C Service Provided:
Garage Door Repair
Technicians:
Review:

excellent service....thank u so much.
Gary Womersley
Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Prompt service, arrived in company truck, technician was polite. He was able to reset the travel limits of my door and helped with reprogamming keypad. The only reason I didn't give five stars was when I made the appointment I asked about coupons or discounts and was told there was only one for Military members. In fact there was a coupon on the website I could have used.
Keith Swinson
Rick G Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

We were trapped in our home due to a broken garage door. They arrived about an hour after my initial call. They were professional, friendly and the problem was fixed quickly. I am extremely pleased with their services and the end result. I highly recommend! Thank you!
Jessica Brennan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Extremely professional technicians. Timely service. Honored 10 year warranty on broken part. These guys are the best.
John Mackey
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Brian did a great job and offered good advice.
Lynn Bolenbaugh
Service Provided:
Garage Door Repair
Product:
Garage Doors
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