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Read what people are saying
about Precision Garage Door in:

Severn | Glen Burnie Area, MD

Precision Garage Door of Baltimore
has received 74 reviews, averaging 4.78 Stars:
Review:

On Monday we began what has turned out to be amazingly simple and economically sound investment by contacting Precision Door Service. Our very aged, worn and wooden garage doors had well out lived there worth, the technician who did our inspection was punctual, polite and very knowledgeable. Today Wednesday, a second employee arrived as punctual a pleasant as the first gentleman. About 4 hours later our home has had a facelift, we again have two functional and insulated garage doors. I can not speak highly enough of the quality and workmanship of the commitment the representatives of Precision doors displayed. My husband I both strongly recommend use of Precision Door Service.
Sharon & John Monroe
James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

I am a new homeowner. My noisy, struggling garage door opener had not been maintained and was gradually failing. I contacted Precision based on their website (services offered, technician profiles, customer feedback, insight into garage door issues). A very polite, knowledgeable tech, Barry C., explained the problem and what happens when they inspect, service, or rebuild. I chose to rebuild (new springs, pulleys, rollers, cables, lube, balancing) and within one hour the opener was purring like a well-oiled machine. Five stars! Thank you!
Miss V
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was prompt, professional, and took the time to explain all aspects of the repair.
David L
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Berry was very professional, polite and prompt! I didn't think I would get a same-day appointment, much less that they'd show up so quickly. He explained everything in detail, what I was being charged for, and what I could expect. This is how customer service should be done!
Katie A.
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My technician was Barry, and he was timely, professional and i believe that his work was done timely and efficiently. I would definitely give Barry a five star rating, very nice gentleman... I was also pleased with the cost, He gave me a discount on the labor... Thanks for a job well done!!!
Synora Jones
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Holiday weekend and tension bar breaks and able to get Precision out here the same day. Professional service and repair and the service call rep worked with us to get someone out here quickly.
Joseph Herold
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Everything was outstanding, from our first contact with the company to the repair itself. The company was very responsive to our timing needs and went out of their way to accommodate our tight schedule. The technician (Derrick) was friendly, explained everything to me, and made sure I understood every step he was taking. The repair was completed very quickly, and the door works like new. We're very impressed and would definitely use them again. Thank you!
Joan Schramm
Derrick E Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Barry was my Tech. Called in advance, came on time, was very informative, very knowledgeable, very friendly, and very efficient. What more could a customer ask for.
Jim Zaloudek
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

What a wonderful experience. 5-Star all the way. Barry was a very experienced technician and had our emergency fixed soon after he arrived. He was very knowledgeable and courteous. I would definitely recommend your company to friends and family and plan to use Precision again to have some additional work done.
Dale & Jim Kazmerski
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Mike arrived toward the end of the expected time frame and got started right away. A couple of unexpected issues showed their selves and with the 2x4's I had on hand Mike resolved them quickly, and finished the job. The door works great, looks great, and I'm a "happy camper".
Chris Maschauer
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Barry was the technician that came by to fix my garage door on Feb 27, 2017. He called me earlier, identified himself, and indicated approximately when he would arrive after completing a job. He called exactly at the indicated time. Barry was courteous, knowledgeable and very professional. He explained what had to be accomplished and made recommendations. I was very well pleased with his service and would recommend him to others.
Loretta Rocko
Barry C Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Best ever
Al Struck
A Response from: Harry

Thank you choosing Precision for your garage door needs.

Barry C Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Wow, Brian had a long day yesterday!! Three or four appointments ahead of mine had unexpected incidents and he was running really late. Precision was really good about keeping me informed and providing options if I couldn't wait around. Brian arrived early in the evening, clearly tired but very pleasant and professional. He went above and beyond with my repair and even spent time adjusting things I didn't know needed adjusted. He then very professionally and thoroughly explained everything he did and made sure that all of my questions were answered. I would give Brian and Precision 6 stars if that was an option!!
Amber Ryan
A Response from: Harry

We appreciate your comments and your business.

Brian Service Provided:
Garage Door Repair
Product:
Springs
Installer:
Review:

The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!
Juanita Jones
A Response from: Harry

Thank you for your comments and your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.
Joshua Farmer
A Response from: Harry

Thank you for your kind words about Barry, as well as your trust in Precision!

Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Called Precision and schedule for next day. Barry was our technician came early (after verifying it was ok) and he did a quick and wonderful job. He replaced a broken torsion spring and bearing in one door and for preventative, did the same on the other non broken door. I could of done it myself but would of had to wait on parts and validate installation methods. Would recommend to anyone. He also made some quick recommendations on maintaining the doors and rollers properly before he left.
Don Jacoby
A Response from: Harry

Thank you for choosing Precision for your garage door needs, and for your nice comments about Barry.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent customer service, thoroughly pleased with the products and technicians.
Elisabeth Bracey
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Brian Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

Barry, was very knowledgeable and thoroughly explained everything that was performed. Went over all the benefits of 2 spring system. Tested everything and I am very satisfied and Barry is a kind individual and I would recommend this company to anyone. Thank you.
Richard Rider
A Response from: Harry

Thank you for your kind words about Barry. That is why our customers love him!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Jordan was awesome. A true professional and an asset to the company. He explained everything, including prices up front. He was quick, but did a very thorough job. After he was done, he walked me through all of the repairs he made. Very satisfied with the service of your company. I will recommend this company to anyone.
Matt Sledgeski
A Response from: Harry

Thank you for sharing your experience with Jordan and Precision! We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We couldn't be happier with the service we received. Barry arrived within the time frame mentioned and was very professional, patient, and friendly. He explained exactly what he was doing and fixed our issue in 20 minutes. Would definitely recommend and use their services again. Thank you Barry!
Lisa Mead
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your comments and your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.
Theodore Westermann
A Response from: Harry

Thank you for your kind words about Garry and Precision. We appreciate your comments, but especially your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent service & price. The Tech Mike C was excellent ! Very thorough, a definite credit to the company to have him as an employee. Very Knowledgable, quick work. Explained everything he did. Ensured the door was operating to my liking before signing the work ticket. Would Def Recommend this company to anyone looking for fast, prompt, courteous, knowledgeable service. The Spring they replaced was visably a much better quality than the previously replaced spring. Mike arrived within the time frame specified. Uniformed employee, company truck, etc. Called to let me know he was on the way to the home. The company also advised whom was coming to perform the work. Very impressive service ! Thanks for fast prompt repair to my door !
R.T
A Response from: Harry

Wow! You said all the things that we aim to portray in our service. Thank you for your feedback, but especially your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
Pamela & Craig
A Response from: Harry

Thank you! We appreciate your feedback about the service you received. I will share this with Brian.

Brian Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Installer:
Review:

I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.
Glen White
A Response from: Harry

Thank you for taking the time to inform us of your experience. We love to hear from our customers. We thank you for your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Excellent technician! We would highly recommend.
Candace Collins-fortt
A Response from: Harry

We appreciate your business and your kind words. Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Great tech! Very professional and would recommend to anyone. Thanks for the help.
Joshua Papsan
A Response from: Harry

Our customers love Barry! Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

So glad I chose Precision. After reading reviews and having Barry come out earlier than expected (after he called of course) I am happy with the results. Barry took the time to explain why he chose the springs he recommended, (which were more expensive than i expected--Haley said the prices were 140-240--mine were 250...each) The springs were powder coated, rated for 85k cycles, and he put one original strength and one extra strength spring in -- based on his experience. He also found bearings going bad as well. I'm a DIY guy, and Barry explained the what and why's of everything he did. He also explained the maintenance I can do to help extend the life of the system. You guys are great!
Ken Bogert
A Response from: Harry

Our customers love Barry! He takes the time to explain, and make sure the customer is fully aware of what he is doing and why. We appreciate your comments and your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Awesome, awesome service, the serviceman Barry was polite, friendly, and knowledge. He explained what needed to be done and how it was going to be done. I was impressed with the way he finished the repair in a timely fashion. I also felt the for the parts and services rendered the price paid was fair. Overall I'm throughly satisfied with the repair and my wife doesn't have to worry about parking in the driveway any longer! Would definitely recommend you guys!!! Once again thanks!!!
Richard Henson
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Its not very often that I get to say I was very impressed with a repair contractor but I certainly was. Barry was right on time (called 30 minutes ahead to let us know he was on his way), he was very courteous, professional, knowledgeable and got the job done quickly and flawlessly. The garage door has never worked better! I think I can safely say this is the best service I have ever had from a contractor. $440 (including parts) was not exactly cheap to replace the springs on a double garage door (changed from single spring to double spring system and replaced bearing) but I think it was worth it to get the job done properly. Thanks!
Wayne Evans
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.
Elisabeth Bracey
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Brian Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Installer:
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