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Read what people are saying
about Precision Garage Door in:

Ellicott City, MD

Precision Garage Door of Baltimore
has received 76 reviews, averaging 4.87 Stars:
Review:

Our garage door spring broke. I called precision and they set up an appt. for the next day. The tech was on time, fixed the garage door easily and was here less than an hour. He was very personable and knowledgeable. I believe the price they charged was fair and it comes with a one year warranty. A very good experience
Lisa Mckenna
Rick Gueory Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

Prompt service, arrived in company truck, technician was polite. He was able to reset the travel limits of my door and helped with reprogamming keypad. The only reason I didn't give five stars was when I made the appointment I asked about coupons or discounts and was told there was only one for Military members. In fact there was a coupon on the website I could have used.
Keith Swinson
Rick Gueory Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Brian did a great job and offered good advice.
Lynn Bolenbaugh
Brian Service Provided:
Garage Door Repair
Product:
Garage Doors
Installer:
Review:

Your crew(TECK) are fast and good job.
Jae Juhn
Rick Gueory Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Excellent service. Rick was great, prompt and polite. Loved the same day service.
Raymond Beares
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments about Rick.

Rick Gueory Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was great!
Ed Connelly
A Response from: Harry

Thank you for your business!

Rick Gueory Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I called Monday night, someone came out the next morning. Our motor was noisy and smoking, it had to be replaced. The work was completed within an hour. We are very pleased with the service we received.
Holly Campbell
A Response from: Harry

We appreciate your business and your comments.

Rick Gueory Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Rick was very helpful, we had a problem with our garage door openers. It was fixed in minutes Thank you
Bill Slater
A Response from: Harry

Thank you for your business and your comments.

Rick Gueory Service Provided:
Garage Door Opener Install
Product:
Rollers
Technicians:
Review:

Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly. I would definitely recommend Precision.
Jinhuan Liu
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

5 Stars! My technician Rick clearly explained the broken spring and options for repair; don't believe the door had ever been serviced, so I elected the rebuild option and was very satisfied at how well the door sounded and performed. Yeah! Thanks Rick -- I will definitely recommend your company to others :-)
Victoria Schlining
A Response from: Harry

Thank you for your business and your recommendations. We appreciate you!

Rick Gueory Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Great service. Arrived on time. Found the problem and solution very quickly. Very knowledgeable about the mechanisms of the door.
Sue Andrews
A Response from: Harry

We appreciate your comments and your business. Thank you for choosing Precision!

Rick Gueory Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Brian was absolutely the best. We had a child to pick up and the car with the childseat was in the garage. Brian replaced the spring and was so professional.
John Lahart
A Response from: Harry

We appreciate your kind words and your business!

Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

Jordan did a great job explaining to me the repairs required to fix my garage door system & providing me the estimate for work. He was very courteous & professional. Very pleased with his service!
Nick Giuliani
A Response from: Harry

Thank you for your kind words about Jordan and Precision. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
Cynthia Smith
A Response from: Harry

Thank you, Thank you! We appreciate your comments about Precision and Mike.

Mike C Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.
Matthew Bankert
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Mike C Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

Quick, professional, and knew exactly how to fix the door. Highly recommended.
Kenneth Goetz
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Mike provided a superior level of customer service. Arrived quickly (within 1 hour of my call), was very knowledgeable and resolved my issues with the keypad and remote to my garage door opener quickly. I would highly recommend Mike and Precision Door service to anyone that needs help with their garage door maint needs.
George Day
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Mike C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Nice guy came out first thing in AM as promised. Took one look at the spring and told me I needed to call OverHead Door. Overhead was curious what was special about springs. Took pictures. They're coming first thing tomorrow. They were puzzled why these guys couldn't do it. I do appreciate the honesty of not getting into a job you're not confident you can do.
Daniel Levine
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Very professional from the answering of the phone when I called through the completion of the job. Derek E was our serviceman and was great. He called ahead, was prompt, and did a great job. My torsion spring needed tensioning. He suggested new rollers, without any pressure to buy, but I did and am happy for the decision. Would highly recommend this company.
Tim Facius
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

The technician that came was very knowledgeable and fixed the door springs in a timely manner. I did feel the price was a bit high but then everything is these days.
Judy Rooney
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I used Precision for the first time today to repair a nonworking garage door. Mike was the technician and did a thorough job explaining what was wrong and replacing the broken springs and pulleys. He was very professional and got both doors in great shape. Highly recommend Precision for quality service!
Joan Orcutt
A Response from: Harry

Thank you for your business and your recommendations!

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Mike was great at explaining how to properly care for your garage and really QUICK at completing the task.
Jessica Storms
A Response from: Harry

Our customers love Mike! Thank you for your business.

Mike C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Door broke Saturday and found "Precision Garage Door" on Sunday. Made appointment for first thing Monday. Everything went as planned. Appointment made easy and service was fast. The price seemed high but honestly I never got quote from anywhere else so I'm assuming it would be comparable to other companies.
Kenny Chung
A Response from: Harry

We appreciate you business! Thank you!

Mike C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Mike C was the technician and he was fantastic in personality and precise in his work. Mike is obviously a man who loves his job and is very good at it. Several repair issues were present with my overhead garage door, including a broken spring. Mike had it all done and working better than ever in 30 minutes. Very impressed. Will keep Precision's phone number taped to the garage door.
Clifton Gordy
A Response from: Harry

Thank you for your business and your comments.

Mike C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The tracks on my garage door were accidentally bent on one side causing my garage door to literally roll off the tracks. (Side note.... don't try fixing an overhead door yourself.... its more complicated than you can imagine.) At 5 pm I called and was scheduled for the next morning service. Derrick and his assistant came out. Instantly, Derrick took charge. An outstanding quality! I could tell he had 12 years of experience in Overhead repair and customer service. He communicated what needed to be done and went to work. At each point of the process, he communicated what he was doing and assured me my garage was going to be back to normal. The truth is.... he put it back better than normal. He tightened a few cable wires and now the garage rolls up better than it did before. Derrick Thank you! I will recommend you to anyone who needs garage door service.
P. R
A Response from: Harry

Thank you for taking the time to review your experience. We appreciate our customers!

Service Provided:
Garage Door Repair
Product:
Cables
Review:

The serviceman was quick to diagnose the problem. It involved using a screw driver to adjust the opener, he was helpful in giving us suggestions for maintenance. The price seemed a bit high.
anthony Hebron
A Response from: Harry

Thank you for choosing Precision!

Mike C Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

I would actually make this 4.5 stars if I could. I called, very last-minute after another garage door repair company canceled on me, late on a day when the weather was particularly brutal and still managed to get someone from Precision to come over and fix our garage that very evening. The work seems to be holding up, and the technician was very pleasant. I am subtracting 1/2 a star because he brought the ladder through our house and took a chunk out of the trim around our dining room entrance (which I now have to sand and repaint) and also because the price seemed a bit high compared to what our research had us expecting. Overall, however, we were grateful for the emergency visit, the work seems well-done, and both the receptionist answering the phones and technician doing the work were very pleasant to work with.
Shari Youngblood
A Response from: Harry

Thank you for your comments and your business. We are looking into the incident with your trim, as we always try to avoid coming through a home, if possible. I understand Mike offered to fix the damage himself. Our manager will be contacting you.

Mike C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

5. Barry was awesome and a credit to your compny.
John Foy
A Response from: Harry

Thank you for your comments and your business.

Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Well, I just had the work done today so I reserve judgment on the product but I CAN say how outstanding the response and service was. Barry was extraordinarily responsive and very service oriented. His attention to detail and focus on informing the customer about all the details of the installation were very much appreciated. He is an ace you need to keep on your staff and orient new team members. Will let you know if I have any concerns about the unit itself. Thx
Roy Harris
A Response from: Harry

Thank you for choosing Precision for your garage door needs!

Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Quick, courteous, reasonably priced.
Jennifer Goldszmidt
A Response from: Harry

We appreciate your business!

Mike C Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
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