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Read what people are saying
about Precision Garage Door in:

Glen Burnie, MD

Precision Garage Door of Baltimore
has received 12 reviews, averaging 4.58 Stars:
Review:

My technician was Barry, and he was timely, professional and i believe that his work was done timely and efficiently. I would definitely give Barry a five star rating, very nice gentleman... I was also pleased with the cost, He gave me a discount on the labor... Thanks for a job well done!!!
Synora Jones
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry was my Tech. Called in advance, came on time, was very informative, very knowledgeable, very friendly, and very efficient. What more could a customer ask for.
Jim Zaloudek
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

What a wonderful experience. 5-Star all the way. Barry was a very experienced technician and had our emergency fixed soon after he arrived. He was very knowledgeable and courteous. I would definitely recommend your company to friends and family and plan to use Precision again to have some additional work done.
Dale & Jim Kazmerski
Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent technician! We would highly recommend.
Candace Collins-fortt
A Response from: Harry

We appreciate your business and your kind words. Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry promptly arrived to service and then install a new opener. Due to the weather, he even came in on Sunday. He was professional, friendly, and completed the installation within 2 hours. I will call Precision again.
Kristi Bernstein
A Response from: Harry

We appreciate your business and your comments.

James Q Service Provided:
Garage Door Opener Install
Product:
Rollers
Sales Representative:
Review:

I was extremely happy with the service for my garage door. Both calls I made to your office were answered immediately by a very friendly receptionist. I easily got an appointment at a time that was convenient for me. The technician who came out to do the job (Mike C) was excellent and resolved the issue with my garage door in about 45 minutes. I was very happy with the work and will definitely use this company again for future work.
Jennifer Hughes
A Response from: Charan

We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Okay, so the first impression was they are not going to accept any coupons! Thanks to Mike E. he was professional and made the right call to check with the office on the coupon thing because it was verified by the office that the coupon was good. The service itself from Mike E. was outstanding and very professional and as I told him I will recommend all my neighbors to Precision Door for their garage door needs. Mike E. was great in explaining the reasons for what he was doing and why and even went above and beyond in my observation, so thank you Mike E. for the great service for my garage door and the wonderful customer service.
Scott Brownstein
A Response from: Charan

Thank you for your kind words about Mike E and our company. We appreciate your business.

Mike E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Office Manager:
Review:

I called and was able to get an appointment the same day. I was provided with an arrival time window and Mike was there during the appointed time. He fixed the springs and explained everything he did. Mike was very professional and knowledgeable. I would certainly recommend your company for anyone needing garage services.
Cheryl Krywicki
A Response from: Charan

Thank you for your comments and your recommendations. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Really expensive parts getting the springs replaced, but mike did an awesome job. Got everything done fast and professionally. Couldn
Joe Stewart
A Response from: Charan

Thank you for choosing Precision. We only use high-quality parts for the best service and repairs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The repair man was here on the time slot set up. He was able to tell me reight away what the problem was and he fixed it. The garage door is performimng just like new once again.
Charles Booker
A Response from: Charan

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I purchased The 21 point tune-up on Angie's list. I left my gym training session early to be here at 8 since i was told I was the first appointment. Your tech arrived at 1045 and spent 15 minutes on my door. At the Angie's list price of $125, I guess that means your service is worth $500 an hour. For the first time in my life, I didn't tip. I surely didn't get my $$ worth on this one.
Diana Wright
A Response from: Charan

We apologize for your inconvenience. We try hard to stay within our two hour window, but sometimes traffic becomes an issue. Your technician performed a 25 point safety check and lubed your door, along with replacing the rollers. He is an expert in this field and performs this jobs many times a day. We do not apologize for our rapid response to getting work done, we just make sure it is done correctly.

Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I wanted to submit my review for the work done on my garage door to fix a broken torsion spring. When I scheduled the appointment I was given the window of 1:00-3:00 PM for arrival time. Derrick called me at about 12:30ish to let me know he would be there in about 20 minutes, so he was there at my home a few minutes BEFORE the time-frame I was given. To me this was great. I'm a busy guy and it was a nice touch that he got there when he did because I had an event scheduled for later that afternoon, but I really wanted to have the door fixed. In no time Derrick assessed the problem and gave me an estimate for the parts and service he was going to provide, and even gave me the option to upgrade to a 2-spring setup. (I declined and stayed with a 1-spring setup.) Once we had decided on the repair option, Derrick immediately got busy, had the repair done in no time, was extremely polite and friendly answering any question I had, and in general made it a very pleasant experience. Not only did he replace the broken torsion spring but he also trued up my garage door tracks, lubricated all the points that needed to be lubricated, and in general tuned up the door so that now it runs smoothly, and it's less than half as loud as it was previously. Something I'd like to address that was mentioned negatively in another review was the price of the parts and service. The spring that went in is rated between 30 and 50 thousand cycles, which replaced the original 10,000 cycle spring, so they used quality parts to fix my door. In addition to that, Derrick clearly knows exactly what he's doing - I believe that when someone develops knowledge and skill related to a task that those skills and knowledge are worth something. I had no qualms paying what I did for the parts or labor, and I will recommend Precision Garage Door of Baltimore to anyone I know who needs a repair on their garage door. Thanks Derrick for hooking me up! Service was quick, professional, and it took a load off of my mind knowing that the door was repaired correctly with parts that are warrantied, and will last for years and years to come.
Patrick Gleason
A Response from: Charan

Thank you for your kind words about your experience with Precision. We wish we had a million customers like you! You understand the value of the product that we offer, and appreciate the quality!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians: