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Read what people are saying
about Precision Garage Door in:

Columbia, MD

Precision Garage Door of Baltimore
has received 61 reviews, averaging 4.79 Stars:
Review:

Derick installed a new circuit board for my garage door. He was professional, helpful, got the job down in a timely manner and made sure everything was working perfectly before he left. If I needed service again i would request Derrick as the technician to come to my house. Candice Baxley
Candice Baxley
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Derrick knows his craft. You've always dealt with me fairly.
Bob Thomas
Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

excellent service....thank u so much.
Gary Womersley
Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

We were trapped in our home due to a broken garage door. They arrived about an hour after my initial call. They were professional, friendly and the problem was fixed quickly. I am extremely pleased with their services and the end result. I highly recommend! Thank you!
Jessica Brennan
Brian Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Installer:
Review:

I want to commend your technician, Barry, for the professional, friendly, and competent manner that he displayed throughout his entire service at our home today. He was very informative, patient with my questions, and thoroughly explained everything for me. What a pleasant experience to have a service technician like Barry to perform work at our home and for us to feel we could not have a better experience with anyone else. Thanks.
Ruby Claunch
Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Technician (Barry) came on time and was very courteous. He quickly analyzed the problem and had my door working again in no time. I've used Precision before and am glad to highly recommend their service.
Jeanette Jenkins
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Precision installed our doors originally. I work out of my garage for my business so immediate service was a must. We had a cable snap and a roller hinge break. I called them same day it broke and they we're able to come out and fix it! I was extremely impressed that they were able to come out same day. The tech was very polite, worked efficiently and said because they installed the doors, there was no charge for parts. I was only charged for labor. They did an amazing job! If you need any door replacement or repair, these are your go to guys, they are amazing!!!
Sue Doyle
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

We are completely satisfied with Precision Door Service - You don't find many business's like this anymore - or at least they are far and few between. From the cost to the professional -quick service . JQ was totally awesome as was Mike ! As I am here caring for my elderly mom I had to move quickly to find a repair service - You are Excellent and we will Remember YOU for future reference. Thank - YOU
Elleanor Mayer
A Response from: Harry

Thank you for taking the time to review your experience. We are very proud of our company and our employees. We're happy to hear they exceeded your expectations!

Mike C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

5 stars. Mike did a great job. He called to let me know he would be there within the hour. He was courteous, respectful and explained what he was doing. I would definitely recommend Precision.
Nancy Cole
A Response from: Harry

Thank you for your business and comments about Mike. We appreciate your business!

Mike C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly.
Gerald Larson
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike was professional and very helpful in answering my questions about the installation that was to be performed
G Franklin
A Response from: Harry

We appreciate you choosing Precision for your garage door needs.

Mike C Service Provided:
Garage Door Opener Install
Product:
Springs
Technicians:
Review:

Barry immediately identified the problem and applied a temporary fixed. He also showed me how to eliminate the problem in the future.
John Whitton
A Response from: Harry

We look forward to seeing you again in the future. Thank you for your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

My trchnician was polite and efficient in checking the operation of my door and gave me a number of suggestions to keep it in good order.
Marsha Young
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Barry arrived and quickly assessed the issue I had with my garage door. He explained everything clearly and was extremely knowledgeable. He performed all repairs timely and checked everything prior to him leaving the job. My garage door now operates quieter and smoothly than before. The only reason I am not giving 5 stars is because of the Price. The cost of the work in my eyes was a bit excessive.
Brian
A Response from: Harry

Thank you for your comments about Barry and Precision. We are a bit higher than others because we use only high quality parts and highly trained technicians.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry was a true professional who not only fixed the problem (broken spring) but enhanced the "customer experience" by providing insights into proper care and use. He is polite, knowledgeable and definitely an asset to your company. I rate Barry and Precision Overhead Door Service a 5-Star customer service organization.
Tom J
A Response from: Harry

Our customers love Barry! Thank you for your kind words.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.
John Monroe
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
Devin Williams
A Response from: Harry

We love our Precision customers! Thank you for your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Tech was great even called to say he was running late Very nice and professional guy named RIck.
Carolyn Mitchell
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Rick Gueory Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Precision Doors lived up to their high ratings and awards. Professional service from the phone scheduling to our technician, Barry. It was easy to set up a service appointment, the technician called ahead (as promised) and was on time. He was professional in appearance, attitude, and interactions. Barry was friendly and clearly an expect in the subject matter being discussed. This was an easy and quality company to work with and I'd highly recommend them.
Beth Denne
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The service technician who worked on my garage door was very professional and courteous He also knew his job well. I would recommend this company to anyone
Harrington Jack
A Response from: Harry

We appreciate your kind words, but most of all your business! Thank you!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

Thanks so much for your fantastic service! Barry's professionalism was top notch! And Donald did a fantastic job installing my new garage door! You have a GREAT company!!
Ben Vali
A Response from: Harry

Thank you for using our Precision team!

Barry C Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

I found your service on the internet and because of the excellent reviews, I decided to call. Barry showed up at the agreed upon time. He explained my options so that I could make an informed decision. He performed the repairs quicker than I thought he would. His work was exemplary. He was courteous and most professional. You have a gold five star employee and company.
Natalie Conway
A Response from: Harry

Thank you for your comments. We appreciate our customers!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry C did a wonderful job! He explained what he was going to do and gave me the cost. Problem resolved in less than 10 minutes. Very happy with the work done!
Laurie Mott
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The tech finished in about 20 minutes and did a great job. He made sure that we understood how the openers worked.
Michael
A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Barry and his partner were efficient and friendly. On installation day, Barry called twice to give me a narrower arrival window and then an estimated arrival time as he drew closer. They solicited my opinion on placement of switches and lights, walked me through testing all the equipment, and cleaned up after themselves.
Karen Wallace
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

My technician was Barry and he did a great job. I don't know much about the technical aspects of my garage door and he made a point to explain how each part works and what maintenance I should do. He was pretty quick to complete the repair and made sure to review everything he did. Barry was friendly, knowledgeable, professional and understands what good customer service is, and he even finished sweeping out my garage for me. I highly recommend.
Jason Stocknoff
A Response from: Harry

Customers love Barry! Thank you for your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Extremely professional and quick service that went above and beyond my expectations. We needed new tension springs and pulleys, and along with the safety inspection, our garage door works better than the day we moved in. Highly recommend Precision.
James Santa
A Response from: Harry

Thank you!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Technician was on time and called ahead of time to confirm his arrival time. The technician quickly diagnosed the problem and told me exactly what my total cost would be before he did anything. I have dealt with other vendors and this technician far exceeded my expectations. Very professional.
Neil Johnson
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

My garage door was broken and needed to be replaced in an urgent manner. Precision came out in the morning and by 1:00 in the afternoon, I had a new door being installed. Everyone was professional and very timely. Would recommend highly!!
Kristina Mcdermott
A Response from: Harry

We are happy we could accommodate you in such a quick manner. Thank you for your business.

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
Review:

Very thorough job by very knowledgeable technician. Many thanks!
Marion Thompson
A Response from: Harry

We appreciate your business!

Barry C Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
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