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Read what people are saying
about Precision Garage Door in:

Odenton, MD

Precision Garage Door of Baltimore
has received 19 reviews, averaging 4.74 Stars:
Review:

Everything was outstanding, from our first contact with the company to the repair itself. The company was very responsive to our timing needs and went out of their way to accommodate our tight schedule. The technician (Derrick) was friendly, explained everything to me, and made sure I understood every step he was taking. The repair was completed very quickly, and the door works like new. We're very impressed and would definitely use them again. Thank you!
Joan Schramm
Derrick E Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Best ever
Al Struck
A Response from: Harry

Thank you choosing Precision for your garage door needs.

Barry C Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!
Juanita Jones
A Response from: Harry

Thank you for your comments and your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.
Joshua Farmer
A Response from: Harry

Thank you for your kind words about Barry, as well as your trust in Precision!

Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.
Theodore Westermann
A Response from: Harry

Thank you for your kind words about Garry and Precision. We appreciate your comments, but especially your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.
Glen White
A Response from: Harry

Thank you for taking the time to inform us of your experience. We love to hear from our customers. We thank you for your business!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Barry was great--explained everything that he needed to do and gave me cost. In and out within an hour. Will definitely recommend and use again if needed.
Amy Curran
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!
Gail Golden
A Response from: Harry

We appreciate your business!

Barry C Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!
DMS
A Response from: Harry

We appreciate your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The advertising for Precision is one of the most professional I've seen. Beyond that, the technician, Barry, was a 10+, according to my husband. The spring in the door broke and it fell at 8:30 Friday night. It was back up and functional by 10:00 Saturday morning. Barry called first, was on-time, thorough and helpful. This was 5-star service all the way! The bios with the pics is definitely a plus.
Sonja Fisher
A Response from: Harry

Thanks for your comments! We love to hear from our customers. We appreciate your business.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Gentleman arrived within window, called ahead. Gave estimate beforehand and garaged works great. Always wondered if reviews on site were accurate and I can tell you they are. Had a different company come out a month ago (because we have a home warranty which we found doesn't cover what was wrong) and prior company told us we need new door and everything else. Not true and we had excellent service. Didn't catch the service mans name but he did a great job.
Todd Gregory
A Response from: Charan

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mike and his partner did an excellent job! They called 40 minutes before arrival, and finished the entire repair within 30 minutes.
greg bailey
A Response from: Charan

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Review:

Recently my garage door began to act up, and I became somewhat alarmed. I was fit in on the schedule early the next day, and Derrick came to work on the door. He did a full inspection, discussed what needed to be done along with providing me costs on each of the options. After I chose the option, he was finished within an hour. Since my garage is not attached to my home and since I have mobility problems, Derrick showed his concern for my having to remain outside with him, suggested that I return to my home, and informed me he would call me when he was done, which he did. The door now moves smoothly from one position to another quietly. Derrick also took the time to explain several things about the garage and the opener that I did not know. Good experience.
Gail Golden
A Response from: Charan

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Fast,On time,Couteous,Knowlegable and reasonable.....really can't ask for more than that! Highly recommend Precision Door Service
Robert & Carol Vanderclute
A Response from: Charan

Wow! What kind words! Thank you for choosing Precision for your garage door needs!

Mike E Service Provided:
Garage Door Opener Repair
Office Manager:
Review:

Mike E was awesome. I called early in the A.M. and he came out the same day, Dec 23rd at that. Fixed it fast, reasonably priced and showed me where to lubricate the mechanism in the future. He also adjusted the tension as the home builder set it too tight which caused the breakage in the first place. Not only does the garage door work, but it
Thomas Mccabe
A Response from: Charan

Thank you for your business! Mike E does a great job, and our customers love him!

Mike E Service Provided:
Garage Door Repair
Product:
Springs
Office Manager:
Review:

Quite disappointed that you guys couldn't help us finish up the new garage door installation and make it right despite that we didn't purchase the door from you.
Steven Gagnon
A Response from: Charan

We are sorry we couldn't help you, but discussed with you the reason. Your doors needed to be taken down and re-installed. There needed to be additional work done before correct installation could be completed. We appreciate you taking the time to discuss this with us, as there was some miscommunication between you and your son.

Service Provided:
Install Garage Doors
Review:

I chose Precision because it was closer & appeared to be more reasonable than other companies. They were also able to fix a same day appt. Bill was very professional & knowlegdeable. My garage repair was completed very quickly. My only issue is that the cust serv reps & tech need to be clear on the pricing after the service fee has been charged.
Valerie Thomas
A Response from: Charan

Thank you for your comments. We will try to do a better job of communication between staff.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Henry Your company was recommended to us by two of our neighbors.....everything they said about your company was correct! You were very responsive, an appointment was scheduled the very next day. Derrick arrived on schedule, knew what had to be done and he quickly fixed the problem. You are fortunate to have employees like Derrick, knowledgeable, courteous and an excellent representative of your firm. It is a pleasure to do business with a company like Precision, your contact details are going in my Blackberry!
Robert & Carol Vanderclute
A Response from: Charan

Yes, we are fortunate to have employees like Derrick! Thank you for taking the time to review your experience with Precision. We appreciate your business!

Derrick E Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

I would recommend Precision to a friend......on time and good service.
Barbara Acuna
A Response from: Charan

Thank you for your review. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers