Read what people are saying
about Precision Garage Door in:
Severn | Glen Burnie Area, MD
Precision Garage Door of Baltimorehas received 109 reviews, averaging 4.72 Stars:
Severn, MD
Product:
Severn, MD
Derrick was outstanding , he is a true professional in his trade! I will not hesitate to use your Company again in the future . Derrick was very informative as I sat and watched him replace my 20 year old craftsman opener . Any question I asked he had the correct answer it was a pleasure using your company and highly recommend them to all my friends etc.
- Roger Franz
Severn, MD
Barry came to my home and was very professional and nice. He called me when he was on his way. Nice job
- Thomas Davies
Odenton, MD
Barry and Chris were very knowledgeable of the garage door. They did trouble shooting and described to me in detail the problem and also what they suggested to solve the issues.They were both very professional.
- Betty Kinney
Product:
Odenton, MD
five stars. Barry and Chris did an excellent job. They carefully explained my options, performed the work precisely, showed me how to lubricate my system and explained all the work preformed. Overall, an outstanding job! I will recommend your service to my neighbors! Art Pilzer
- arthur and ginny Pilzer
Product:
Brooklyn, MD
On Monday we began what has turned out to be amazingly simple and economically sound investment by contacting Precision Door Service. Our very aged, worn and wooden garage doors had well out lived there worth, the technician who did our inspection was punctual, polite and very knowledgeable. Today Wednesday, a second employee arrived as punctual a pleasant as the first gentleman. About 4 hours later our home has had a facelift, we again have two functional and insulated garage doors. I can not speak highly enough of the quality and workmanship of the commitment the representatives of Precision doors displayed. My husband I both strongly recommend use of Precision Door Service.
- Sharon & John Monroe
Odenton, MD
I am a new homeowner. My noisy, struggling garage door opener had not been maintained and was gradually failing. I contacted Precision based on their website (services offered, technician profiles, customer feedback, insight into garage door issues). A very polite, knowledgeable tech, Barry C., explained the problem and what happens when they inspect, service, or rebuild. I chose to rebuild (new springs, pulleys, rollers, cables, lube, balancing) and within one hour the opener was purring like a well-oiled machine. Five stars! Thank you!
- Miss V
Product:
Pasadena, MD
Rick was prompt, professional, and took the time to explain all aspects of the repair.
- David Lutzow
Product:
Severn, MD
Berry was very professional, polite and prompt! I didn't think I would get a same-day appointment, much less that they'd show up so quickly. He explained everything in detail, what I was being charged for, and what I could expect. This is how customer service should be done!
- Katie A.
Product:
Glen Burnie, MD
My technician was Barry, and he was timely, professional and i believe that his work was done timely and efficiently. I would definitely give Barry a five star rating, very nice gentleman... I was also pleased with the cost, He gave me a discount on the labor... Thanks for a job well done!!!
- Synora Jones
Product:
Pasadena, MD
Holiday weekend and tension bar breaks and able to get Precision out here the same day. Professional service and repair and the service call rep worked with us to get someone out here quickly.
- Joseph Herold
Product:
Odenton, MD
Everything was outstanding, from our first contact with the company to the repair itself. The company was very responsive to our timing needs and went out of their way to accommodate our tight schedule. The technician (Derrick) was friendly, explained everything to me, and made sure I understood every step he was taking. The repair was completed very quickly, and the door works like new. We're very impressed and would definitely use them again. Thank you!
- Joan Schramm
Glen Burnie, MD
Barry was my Tech. Called in advance, came on time, was very informative, very knowledgeable, very friendly, and very efficient. What more could a customer ask for.
- Jim Zaloudek
Product:
Glen Burnie, MD
What a wonderful experience. 5-Star all the way. Barry was a very experienced technician and had our emergency fixed soon after he arrived. He was very knowledgeable and courteous. I would definitely recommend your company to friends and family and plan to use Precision again to have some additional work done.
- Dale & Jim Kazmerski
Product:
Severn, MD
Mike arrived toward the end of the expected time frame and got started right away. A couple of unexpected issues showed their selves and with the 2x4's I had on hand Mike resolved them quickly, and finished the job. The door works great, looks great, and I'm a "happy camper".
- Chris Maschauer
Product:
Severn, MD
Barry was the technician that came by to fix my garage door on Feb 27, 2017. He called me earlier, identified himself, and indicated approximately when he would arrive after completing a job. He called exactly at the indicated time. Barry was courteous, knowledgeable and very professional. He explained what had to be accomplished and made recommendations. I was very well pleased with his service and would recommend him to others.
- Loretta Rocko
Product:
Odenton, MD
Best ever
- Al Struck
Thank you choosing Precision for your garage door needs.
Product:
Severn, MD
Wow, Brian had a long day yesterday!! Three or four appointments ahead of mine had unexpected incidents and he was running really late. Precision was really good about keeping me informed and providing options if I couldn't wait around. Brian arrived early in the evening, clearly tired but very pleasant and professional. He went above and beyond with my repair and even spent time adjusting things I didn't know needed adjusted. He then very professionally and thoroughly explained everything he did and made sure that all of my questions were answered. I would give Brian and Precision 6 stars if that was an option!!
- Amber Ryan
We appreciate your comments and your business.
Product:
Odenton, MD
The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!
- Juanita Jones
Thank you for your comments and your business!
Product:
Odenton, MD
Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.
- Joshua Farmer
Thank you for your kind words about Barry, as well as your trust in Precision!
Product:
Linthicum Heights, MD
Called Precision and schedule for next day. Barry was our technician came early (after verifying it was ok) and he did a quick and wonderful job. He replaced a broken torsion spring and bearing in one door and for preventative, did the same on the other non broken door. I could of done it myself but would of had to wait on parts and validate installation methods. Would recommend to anyone. He also made some quick recommendations on maintaining the doors and rollers properly before he left.
- Don Jacoby
Thank you for choosing Precision for your garage door needs, and for your nice comments about Barry.
Product:
Severn, MD
Excellent customer service, thoroughly pleased with the products and technicians.
- Elisabeth Bracey
Thank you for choosing Precision for your garage door needs!
Product:
Pasadena, MD
Barry, was very knowledgeable and thoroughly explained everything that was performed. Went over all the benefits of 2 spring system. Tested everything and I am very satisfied and Barry is a kind individual and I would recommend this company to anyone. Thank you.
- Richard Rider
Thank you for your kind words about Barry. That is why our customers love him!
Product:
Pasadena, MD
Jordan was awesome. A true professional and an asset to the company. He explained everything, including prices up front. He was quick, but did a very thorough job. After he was done, he walked me through all of the repairs he made. Very satisfied with the service of your company. I will recommend this company to anyone.
- Matt Sledgeski
Thank you for sharing your experience with Jordan and Precision! We appreciate your kind words and your business.
Product:
Pasadena, MD
We couldn't be happier with the service we received. Barry arrived within the time frame mentioned and was very professional, patient, and friendly. He explained exactly what he was doing and fixed our issue in 20 minutes. Would definitely recommend and use their services again. Thank you Barry!
- Lisa Mead
Thank you for choosing Precision for your garage door needs. We appreciate your comments and your business.
Product:
Odenton, MD
Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.
- Theodore Westermann
Thank you for your kind words about Garry and Precision. We appreciate your comments, but especially your business.
Product:
Pasadena, MD
Excellent service & price. The Tech Mike C was excellent ! Very thorough, a definite credit to the company to have him as an employee. Very Knowledgable, quick work. Explained everything he did. Ensured the door was operating to my liking before signing the work ticket. Would Def Recommend this company to anyone looking for fast, prompt, courteous, knowledgeable service. The Spring they replaced was visably a much better quality than the previously replaced spring. Mike arrived within the time frame specified. Uniformed employee, company truck, etc. Called to let me know he was on the way to the home. The company also advised whom was coming to perform the work. Very impressive service ! Thanks for fast prompt repair to my door !
- R.T
Wow! You said all the things that we aim to portray in our service. Thank you for your feedback, but especially your business!
Product:
Severn, MD
Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
- Pamela & Craig
Thank you! We appreciate your feedback about the service you received. I will share this with Brian.
Product:
Odenton, MD
I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.
- Glen White
Thank you for taking the time to inform us of your experience. We love to hear from our customers. We thank you for your business!
Product:
Glen Burnie, MD
Excellent technician! We would highly recommend.
- Candace Collins-fortt
We appreciate your business and your kind words. Thank you for choosing Precision!
Product:
Barry and his associate were professional and detailed. He explained all of my options and never steered me or pressured me into any direction. They did a great job and were only here for about an hour. I will be calling Precision again for my next garage door needs and asking for Barry.
- Ronald Collins