Read what people are saying
about Precision Garage Door in:
Westminster, MD
Precision Garage Door of Baltimorehas received 86 reviews, averaging 4.93 Stars:
Westminster, MD
Westminster, MD
Excellent customer service, service technician was very knowledgeable and resolved our issue. Would recommend.
- Tracy Campbell
Westminster, MD
Bobby was the technician who came to my home on 11/30/23. He was extremely thorough with his explanation of what he felt was needed to maintain proper function of my garage door. He explained the costs involved and methods of payments they accept. If you have any garage door concerns I would recommend this company and request this technician. Great Job !!
- Barbara Mcdonald
Westminster, MD
Tito worked fast, was knowledgeable, friendly and efficient. We will call Precision for our garage door needs in the future.
- Mitchell Titus
Westminster, MD
The guy who came out was very professional but my keypad still doesn’t work. Very frustrating
- Debbie Kenvin
Westminster, MD
What a pleasure to meet Tito! He was friendly and explained everything regarding the garage opener prior to completing the install. We appreciated the prompt service and will definitely refer this company to others. Thank you! Tom and Barbara Westminster
- Tom Hall
Westminster, MD
Tyler was a pro. Well spoken straightforward and knew what we needed done. Amazed that a call made on the 4th of July resulted in a next day 8am service appointment
- Phil Stolz
Westminster, MD
Tavon was very informative, friendly and professional. Will request him again when needed. He went above and beyond. We found your company while on Google. We were given conflicting information on pricing when we called twice. However, we were pleased that Tavon worked with us on an installment plan. We would definitely recommend this company.
- Michael Giron
Product:
Technicians: Tavon F
Westminster, MD
Excellent experience with Precision. The technician (Jay C) was awesome - very professional, polite, knowledgeable, and efficient. Jay was very informative, answering all of questions. He got the job done quickly, and everything's working perfectly. There was a slight mistake on the final invoice, regarding the warranty. One quick email, and the office staff quickly fixed it and sent me a corrected invoice. All around great experience. One con: this fairly simple job was extremely pricey. You get what you pay for, I guess. If you want your door fixed right, Precision is the way to go - just be prepared some some serious sticker shock.
- William Grant
Westminster, MD
2nd time using Precision Garage Door and I am still very satisfied. Availability was very important to me. Jay C., the technician was prompt, polite and knowledgeable. He got the work done quickly and correctly.
- Anne Prokop
Westminster, MD
Tito the Precision Door Tech was excellent! We were very pleased with his 'on the way' phonecall and and the efficient manner in which he described his work plan and way forward. Tito explemplified what a professional focused on customer service should be and do. Thank you TITO and Precision door. Our doors are working better than ever!
- Steven & Lavi Sherrill
Westminster, MD
We were stuck with 2 broken garage door springs in the morning with no way to open the garage door-Precision was able to make it to our house by that evening and the technician assessed the issue and had us back up and running in the next hour or so-you couldn’t beat that kind of service! Our technician was very knowledgeable and kept us updated on everything he was doing to correct our problem-thanks!
- Curtis Choplin
Westminster, MD
Super happy loved my tech Chris he explained everything to me couldn't be any happier I would definitely recommend precision
- Tammy Reisler
Westminster, MD
First time that I needed to have our garage doors serviced and I was very pleased with the service that I received. The service tech Bobby was extremely helpful and very efficient.
- Kevin Koflosay
Westminster, MD
The technician, Tito, is an asset to this company. He was very professional, prompt, diagnosed and fixed the problem efficiently and was spot on. Highly recommend Precision.
- Linda S.
Westminster, MD
Just had a good feeling about your company. Search on internet I decided to go with precision. Tech that came to my house Bobby,was a credit to the company. Great job explaining things that needed to be replaced. Made sure I understood everything he was doing. I will recommend Precision to all the residence in me community. Total of 35 houses. Thank you precision and thank you Bobby
- Ron Phelps
Westminster, MD
Above average customer services!! Thank you.
- Suzanne Albert
Westminster, MD
I had a an existing garage door modified about a year ago by Precision, to a torsion spring setup. Although it was somewhat expensive in my opinion, the technician was very professional and did a great job. Fast forward to this year, a little more than a year after the installation. I was having an issue with my garage door opener not working. I discovered that the door would not stay open when I tried to open it manually (with the opener disengaged.) I called the company to have a technician come out and adjust the spring tension. When I called, the woman at Precision courteously set me up an appointment for the next day. The technician came out at the very beginning of the four-hour time slot, pushed my car out of the way so he could work ( I had forgotten to move it, and my wife was having trouble as it was a stick shift) and balanced the door. I wasn’t home at the time, but when I can home I tested it out. The door is well-balanced and very easily opens and closes, and stays open and closed when it’s supposed to. Additionally, they didn’t charge me for the service, as it was still under warranty. I am completely satisfied with the product and the support. Fantastic service!
- Chris Naugle
Westminster, MD
I was very pleased with my technician Toto. He was professional, knowledgeable and efficient. My garage doors open so smoothly, in a power outage I can disconnect the door with the emergency pull rope and easily open the door by hand. No more calling a neighbor!
- Mikki Agius
Westminster, MD
Estimate for Tornado damage on July 12th. Brandon, the individual from Precision giving me the estimate was very professional, knowledgable, and very personable. He should be viewed as a valuable employee! Look forward to having my garage door replaced! DH
- Dave Humbert
Westminster, MD
Jay came out to service our garage door cable problem. He took a look and recommended replacing the cables without trying to sell it. He did a fantastic job and gave me some tips that I didn't know. Jay is one of the best people that I have ever had doing work on my home, he was respectful and informative, based on his professionalism and personable manor I would highly recommend Precision and will give them a call the next time I need service. Thank you Jay for being a great person.
- Michael Wright
Westminster, MD
Our technician, Chris, arrived on time and completed repairs in a timely manner. He did a full safety inspection and was very thorough. Chris was friendly and personable and laid out my repair options clearly and professionally. Thanks so much for excellent service!!!
- Carrie Miller
Westminster, MD
Jay was great, very informative and did excellent work!
- Joseph Conaway
Westminster, MD
Had Precision out before to do work. Was very impressed. That’s why I called again.
- Barry Sachs
Westminster, MD
Our garage door was repaired within 6 hours of my calling you! Chris B. was courteous and knowledgeable; he assessed the system and gave us no less than 6 options for repair/upgrades. He worked quickly and efficiently and we are very happy with the results.
- Carol Healy
Product:
Westminster, MD
Garage door repair: 2 springs replaced I was extremely satisfied with the same day service and very impressed with the repair technician, Keith. He was very professional, knowledgeable, efficient in quickly diagnosing the problem and solving the problem (worn springs) with materials on his truck. I am, however, disappointed in the fact that the same springs I previously had replaced by this company had a 10 year warranty (and lasted 12.5 years), now have only a 3 year warranty!
- Linda S.
Product:
Westminster, MD
Chris the service technician very courteous and professional thumbs up ???? for being fortunate to have him as a service technician
- Robert Kriel
Product:
Westminster, MD
For once...it was just as advertised...pleasant, clear communications and a no pressure approach to the repair. I felt I could trust the workers, Dakota and his partner. I will definitely call again, although as we parted both of us said we didn't want to see each other again. Thanks!
- Jim Moore
Product:
Westminster, MD
TV ad caught my attention after getting no call back from the original installer. Sure am glad I called. The technician, Anthony, was great. Knowledgeable and professional, he was a pleasure to work with.
- Jim Bard
Product:
Westminster, MD
I would recommend Precision for anyone needing help with their garage door. Everyone representing the company was courteous as well as a good listener. When the technician completed the work, I called the office to compliment the service I received as well as Dakota, who serviced my garage door.
- Suzanne Barnette
Product:
Tito did a great job for the repair work needed. Would use the company service again if a problem should arise again.
- John