Rick G
Average: 4.98 stars
Rick G's Bio:
Rick is a valuable technician to Precision, well versed in all aspects of repair and maintenance on garage doors. His friendly and calm demeanor put his customers at ease and his thoroughness and skill at his craft make him a wonderful asset to our team. A devoted father to his children, he enjoys spending time with his family and loves sports. Please be sure to read his stellar reviews on our website along with those on Google.
Catonsville, MD
Phoenix, MD
Precision sent Rick out the same day I called, out of his area, and in snow storm to fix our broken springs to free our trapped car. Rick was quick to answer all questions in an easy to understand manner and was very professional. They will be my only call in the future for garage door issues.
- Kyle M.
Thank you for this stellar review of Precision Door Service and your technician Rick. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
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Reisterstown, MD
Rick was great. Excellent quick service. Quality parts. He explained each option clearly. Would definitively recommend this company!!!
- Duane Dixon
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Finksburg, MD
Rick was timely & very efficient. Answered all questions. Great personality and very helpful.
- Rowean Eckert
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
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Baltimore, MD
Just had a great experience with Precision Door Service. My door kept popping back up when I would close the garage door opener and your technician Rick made some simple adjustments to the opener and walked me through how to do it myself should it happen again. I would definitely use your company again and have already referred you. Although it was a simple repair, I was not even charged for a service call. Great company!
- Joe Urban
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
Rick was very efficient and called shortly before he arrived. He explained everything he was looking at. As it turns out we did not require any service at this time, but he sent us estimates for when our garage door opener does need to be replaced.
- Jessie Morris
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Eldersburg, MD
Rick arrived on time. He was able to diagnose our problem very quickly. He installed a new motor and explained all features of this new device. We were very pleased with his work.
- Charles Wood
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
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Baltimore, MD
Serviceman Rick was very prompt, professional & personable. In no time at all, he knew exactly what our problem was. He made the necessary adjustments/repairs & was in his way.
- Doris Kelly
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
My family really needed to fix our garage doors these guys were fast, friendly, courteous, and responsive. Rick is an amazing installer who did completed the job with amazing customer service skills. The company wants to make you happy. I wish more businesses would follow this motto.
- Adam Bednarczyk
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Manchester, MD
I was grateful for same day service. Rick was professional and on-time. I appreciated his expertise and patience in explaining the work needed on my door. Will recommend and use this service again.
- Maureen Evich
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future
Cockeysville, MD
Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.
- Thomas Lilly
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Cockeysville, MD
I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.
- Joseph Marine
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future. P.S. We'd be glad to send out an additional remote for no additional charge!
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Middle River, MD
I just had Rock G come out to give me an estimate on my garage door repair. He was very professional, kind & showed me the issues with my existing door. Not to mention he was on time & done in about 10 minutes. I would highly recommend Precision Door to everyone!
- Katie Shrader
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Windsor Mill, MD
very good an informative Tec guy 5 star for him also
- Dana Pinnock
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Pikesville, MD
Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.
- Randi Pensil
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Finksburg, MD
Called in the morning and Rick, the technician was at my house within a couple hours. He was very professional and customer oriented. He was also a garage door expert. He explained everything to us, and completed the job expeditiously,efficiently and without incident. Now, our garage doors work perfectly. Excellent service from beginning to end. Thank you!!
- Marc Aronin
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Owings Mills, MD
Excellent work! Outstanding professionalism and customer service!
- D. Nelson
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Eldersburg, MD
We called to get our broken garage door spring replaced. We ended up having both springs replaced, all new rollers, and all new cables. The work under a 7 year warranty. Rick was very professional and efficient.
- Lorrie Rowland
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Catonsville, MD
Rick delivered. He checked the broken cable on my garage door and explained what would need to be replaced. He also provided several options, with cost included. Once I chose my option, Rick went to work and replaced the broken parts. Rick was very polite, and he practiced great social distancing (amazing that I even have to include that), but it's important these days. My garage is back in working order - great service and I'd highly recommend.
- Donna Chase
Donna, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Baltimore, MD
Came same and were quick and professional. Highly recommend
- Ryan
Ryan, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Baltimore, MD
Thank you Precision for the most phenomenal customer experience today! Our garage door needed urgent repair and you were able to send us your fantastic technician Rick within the hour! Rick provided above and beyond exceptional service and made the door good as new. Big thanks to Rick and Precision Door Service. We'll highly recommend your company in the future.
- Sarah Barzeez
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Owings Mills, MD
Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!
- Susie Burgess
Susie, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Eldersburg, MD
Rick was the tech they were all great. Arrived on time. Kept me up to date. Highly recommended
- David Schafer
David, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
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Baltimore, MD
Professional, Friendly, Informative.
- Ashley Richardson
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Baltimore, MD
Rick is the best! I have used him before and will 100% use him again for any future garage repair needs, no matter where I live. He is incredibly responsive, goes out of his way to accommodate our schedule/needs, and gets the work done quickly. He and his colleague were both top notch!
- David Williams
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Owings Mills, MD
Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock
- Calli Ivester
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Catonsville, MD
Rick was great! Very professional, explained things well. After replacing the garage door opener , he even re-programmed the remote opener in the car. Excellent service.
- Jeannine Saunders
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
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Ellicott City, MD
Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.
- Bernie
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Phoenix, MD
These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!
- Phillip Fratesi
Reisterstown, MD
Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.
- Sharon Vidrine
Product:
We had our door repaired by Precision. The technician was knowledgeable and promptly addressed our concerns. We received same day service! I would recommend this company.
- B.Fields