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Read what people are saying
about Precision Garage Door in:

Annapolis, MD

Precision Garage Door of Baltimore
has received 60 reviews, averaging 4.88 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 Stars! I was very impressed by the knowledge and experience that the technician had, who serviced my garage door. I would recommend him to anyone getting their garage door fixed! RE. Annapolis, MD
Richard Estrin
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Courteous, respectful, prompt, thorough. A totally professional service call.
Richard Travis
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am appalled that you could charge me $49 to tell me that unless I replaced the springs on my door for 500 you couldn't repair/warrant ur work. Today my door is perfect $13 in parts n trustworthy service from a company with honest employees. You should be ashamed to charge a service call fee for such a scam. You wasted a good part of my day for 10 minutes worth of unethical business practices!
Mary Franks
A Response from: Harry

The $49 is the service charge to come to your home. Our parts are high quality and installed by professionally trained technicians. We don't "bandaid" doors, we fix them properly. We're sorry we didn't do a better job explaining that to you.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repairman arrived during promised timeframe and was knowledgable, professional and courteous,
Frank Boyle
A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike called to let me know he was on his way. He arrived on time and showed me how to operate the garage doors on the house I just purchased last week. He was very helpful and polite. Thank you Mike!
Howard Staff
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian came to provide follow-up service on our garage door. He was very professional, knew his business, communicated clearly and was obviously committed to making sure the door operated correctly and that I was satisfied. It has been a pleasure to deal with the Precision Door Service.
Alexander Phillips
A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry wa great , not only did he show up shortly after I called he was professional , very kniwkedgeable, got the garage door fixed and did a Great job.
Carolyn Duvall
A Response from: Harry

Thank you for your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cleveland and Dom were pleasent, efficient and professional, moreover the new door glides perfectly - well done!
A Response from: Harry

Thank you for sharing your comments. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time. Good service. Professional technician. Get one of their stickers and put it up next to your door opener!
Roger Doyel
A Response from: Mike Brickner

We appreciate your comments and your business. Thank you for choosing Precision.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike C. did a great job. He called when he was in 15 minutes from my home. Went beyond the repair to oil my door and replace a light bulb that saved me (or my husband) from another task. Polite, professional and explained well whatever I asked. Well done.
betty morganstern
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service; oversight on our part with regard to unlocking lock switch on wall light panel. Look forward to your servicing in the future. Thank you.
Roberta Grace
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Install Garage Doors
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a quick fix, but I hadn't been able to do it myself, even after reading the manual. Mike explained exactly what he was doing, plus he told me how to keep my doors in good working order. Thanks!
Susan Dodds
A Response from: Mike Brickner

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It started off with me calling different companies to have someone come out to give an estimate. Reading reviews and speaking with the companies themselves and looking at BBB ratings. Precision had very good reviews and A+ ratings with BBB and their staff answering the phones were very professional. UNLIKE ALL of the other companies in the area I called that serviced Annapolis. This is one of the main reasons I chose them. Alan was our technician and he was very professional and knowledgeable when asked questions. He did a great job in a very timely manner and I would highly recommend this company and Alan to anyone of my good friends. Great job and keep up the good work.
Melissa Sheppard
A Response from: Mike Brickner

Thank you for your kind words about Alan and Precision Garage Doors. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When we moved to Heritage Harbour in Annapolis, from Wisconsin. We replaced the garage door opener with your product which has a great reputation. I also was a manager at one time and knew that employees are most important in any relationship with a customer. I am so impressed with the person who worked with me in setting up the appointment with the Technician ( Michael)and the same professional manner the Michael exhibited.Both are assets to your company. Thank you very much for creating an environment that attracts great employees. Doug guy
Doug Guy
A Response from: Mike Brickner

Thank you for your comments about Precision. We try hard to make sure all of our customers are satisfied with the service they receive from Precision.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike did a fantastic job. He fixed both doors, and did a perfect job. Everything works great now, better than they ever have.
Jamie Gunsior
A Response from: Mike Brickner

Thank you for your comments and your business.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good technical knowledge of opener and excellent customer service.
Michael Reamy
A Response from: Mike Brickner

Thank you for your business.

Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Install was completed in less than an hour. No mess left. Installer explained how to use.
Richard Proday
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was professional, personable, and helpful. He explained everything before he proceeded and included information that we needed to know. Very pleased!
Judy Flood
A Response from: Mike Brickner

Thank you for choosing Precision!

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Both gentleman were professional and friendly. The work was done quickly and neatly and the garage doors now operate smoothly. Highly recommend.
Ingrid Jansen
A Response from: Mike Brickner

We appreciate your business. Thank you for your comments and your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the initial contact to the conclusion of the service call, the experience was great. Mike, our service tech, was professional, knowledgeable, prompt, and personable. I would hire this company again in a second. My only complaint is that they only do garage doors!
Sally Jurkowsky
A Response from: Mike Brickner

We appreciate our Precision customers! Thank you for your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found you as the 2nd choice on Google. The first choice company had no service people available over the weekend. Your switchboard was excellent. They were courteous and very helpful. Alan T. was very professional. He called to say he was running a little late, which is much appreciated. He assessed the problem and found solutions and fixed it in a short period of time. He is an excellent representative for you company. You have made me a customer for life.
Joseph Davolio
A Response from: Mike Brickner

Thank you for your kind words. We try hard to please all of our customers! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick did a very nice job of installing and explaining the set up and operation of our new system.
Andrew Fleisther
A Response from: Mike Brickner

We appreciate your kind words. Customers love Derrick!

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician called me from the field the same day I set up the appointment with your office. He was very professional. He asked me a few questions to clarify what my problem was and immediately told me what the cost would be. He arrived within the appointed time frame and took care of the problem promptly, invoicing me exactly what was quoted. I will certainly recommend your services to others.
Mark Shuck
A Response from: Mike Brickner

We appreciate your kind words about Alan and Precision. Thank you for your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had to have one torsion spring replaced and the technician informed me that BOTH have to be replaced to do the job. Alan is a nice guy and did a good job but when I received the final bill, it was $495, much higher than what was quoted. Also, my research shows such springs sell for $49 at Home Depot. I was expecting to pay $250 for springs, service and repair. I could not care less about a 3 year warranty. Work was in Annapolis (Not on your list of choices)
Budge Collinson
A Response from: Mike Brickner

Thank you for your review. I spoke with our manager and with Alan. Alan explained the work that was needed, and the importance of having both springs replaced, after he did the safety check. Spring prices have gone up 12 times in the last year. Home Depot does sell springs, but they are extension springs, and not torsion springs. Our springs are 30,000 cycle springs, unlike others that are 5-10,000 cycles. Alan also indicated you were aware of the cost of repair and signed and initialed prior to work being completed. Please understand that we make sure our customers are fully aware of the cost of repair, and agree to work prior to the beginning of any work being done. With that said, please know that you can feel comfort in knowing that your new springs will work well with your garage door! Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I scheduled a tune-up for my garage doors. Derrick was the service person assigned to the project. He was very punctual and courteous. He called prior to the appointment time to let us know when he would arrive, and was on time. The work was completed quickly and expertly. I will definitely call Precision in the future if I need service for my doors.
Dan Kelleher
A Response from: Mike Brickner

Thank you for the kind words. We appreciate your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was very courteous and polite. Knew exactly what the problem was when he looked at it. Worked quickly.
J. Jones
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was happy that the job was well done.
D. Ferebee
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was most pleased with Derrick's reasoning for replacements. He conducted himself so well. He put me at ease.
L. Mercanti
A Response from: Mike Brickner

Dee is a very dedicated technician and prides himself with making sure the customer knows all about his or her garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Two great technicians. Great job!
S. Herltabidle
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent prompt service at my home!
k. Scuaffen
Service Provided:
Garage Door Repair
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