Chris C
Average: 4.60 stars
Chris C's Bio:
Chris has been a technician for several years and he loves his job. It’s something new and exciting everyday and he loves building a great rapport with his customers. Chris strives to find out what you’re all about and what he can do to best suit your needs. Outside of work Chris thoroughly enjoys watching and playing sports. He loves all of his hometown Baltimore teams (Go O’s, Ravens, Terps, and Wizards)!
We’ve been happy Precision Door customers for over 2 decades, and this week’s sensor repair and safety check by Chris was no exception. Chris identified the issue, offered options, and successfully made the repair. He was personable, punctual, and an excellent technician. Highly recommended; will use again!! (Note: sensors were not an option in the drop-down.)
- Sheri Moreau
Gambrills, MD
I am so pleased that your company workers Chris & George came out and repaired my garage door actually updated my garage door for better opening and closing and set up for better air tight seal at the bottom of door. Chris & George do excellent repair work were pleasant and professional and will recommend them and your company to friends & family needing work on their garage door or replacement garage door. Thank you for prompt and excellent repair job.
- Rick Barton
Your next day response to my concern was appreciated. Chris articulately explained my options and completed the door repair professionally and efficiently. You have an excellent employee in Chris
- mike castagnola
Annapolis, MD
Great reviews and very responsive staff!
- Fred Jones
Pasadena, MD
Promot perfessional service by all - initial service call by Chris explained what parts needed to repair my garage door and gave me an itemized estimate. Another tech ( George ) came back the same day with the parts and got my garage door back to operations in a minimal amount of time. Highly recommend Precision Garage Door!!!
- Carl Peterson
GREAT JOB/ON TIME/EXPLAINED EVERYTHING/GREAT QUALITY/YOU CARE ABOUT PRODUCT & INSTALL. EXCELLENT ALL AROUND/ FROM ORDERING TO FINISH. DOC
- Cheryl Stevens/Stephen Lee
Service Provided:
Product:
Technicians: Chris C
Severna Park, MD
I called Precision to come help with one squeaky garage door. Both doors were completely replaced five years ago. The technician first tried to sell me on purchasing all new springs for both doors, costing over $2000. After I said that I was not interested in doing that, he said that he could just give both doors a tune-up and replace the rollers, which he said are what is causing the squeaking. I felt deceived that he did not first tell me the cause of the squeaking was the rollers. I talked with him until he lowered the price of the "tune-up" and roller replacement, which still seemed overpriced. I called the company during this time to ask what the cost of the tune-up should be, and they revealed that the cost to me would be $150 more because I live in a "nicer area". Fortunately they gave me a discount to the estimate giving by the technician. The technician also did not follow their policy to have me sign a written estimate before he started work. After he completed the work, the garage door was quieter. However, I noticed that the chain seemed lower than it should be, which was causing the door to jolt upon opening and was rubbing against the pulley. He assured me this was fine. Days later, I am going to have to higher another company to tighten the chain because it is clearly causing the door to jolt open. I am very disappointed with the service. I have never given a poor review prior to any service company prior to this. I felt that rather than helping me, the technician was trying to get me to pay the most money for whatever he could sell me on. I wonder if they receive a commission on sales for service calls. I would warn others not to use Precision Garage Door Service.
- Jessica Peterson
Unfortunately I am very disappointed with your salesperson. He tends to take advantage of senior people with his sales techniques. Persuading me to get a new garage system and selling me an astronomical price. I will never be a customer again with this company. Linda Little littlelinda314@gmail.com
- Linda Little
Chris was very good when he diagnosed the problem and fixed what was needed to be repaired/replaced.
- David Goldbloom
Reisterstown, MD
Thanks Chris C. for your Outstanding Performance, Professionalism and Friendliness. My Family and I are Delighted we chose Precision Garage Door.
- Kevin S
Chris is very polite and efficient. Tested everything and made recommendations. I appreciate straightforward people.
- Carlos Jimenez
Pikesville, MD
I was faced with a serious problem. Scheduled to go out of town and could not open my garage door, spring broke. I needed to get it repaired ASAP. Called Precision Garage Door and explained my situation. They were able to get a technician to my house within 2 hours. The technician, Chris, thoroughly explained what I needed to have done and was able get it repaired in a timely manner. Grateful to Chris and Precision Garage Door for taking care of a major problem I was faced with.
- James Roberts
Eldersburg, MD
When my 18-year-old garage door wouldn't open yesterday morning I needed to get it fixed quickly, but my first 3 attempts to get same-day service didn't pan out. Luckily my internet search led me to Precision Garage Door with it's impressive website and credentials. A quick phone call got me on their schedule for that very afternoon. Technicians Chris and Camilla called me on their way to my house and arrived right on time, looking just as professional as their company vehicle, which I was happy to find was fully stocked with parts. Their inspection confirmed a broken spring and a number of tired old moving parts that had caused enough stress on the spring to lead to it's failure. Chris and Camilla were both pleasant and congenial, and made sure I understood what needed to be done. I approved their estimate and amazingly they had everything fixed and working like brand new in about 2 hours. I heartily recommend Precision Garage Door and Technicians Chris and Camilla, who collectively made my day.
- Mark W.
Middle River, MD
Precision Garage Door was very quick to respond and very professional. Chris C was our technician, and he was very knowledgeable and friendly, He went above and beyond our greatest expectations at a moment when we had no time and could not get an appointment with any other company. Chris was extremely professional, and we will definitely be using Precision & Chris again in the future.
- Sharon Brooks
Sparks Glencoe, MD
My spring broke on the one garage door and was significantly worn on the other. They came out next day after I called and fixed my issues quickly. the Service was fantastic! Highly recommend.
- Scott Cimino
Phoenix, MD
Our garage door cable snapped. Called Precision Garage Door and they had a tech at our house within 24 hours. The tech was competent, professional and was an excellent communicator. Within a few hours the door was fixed. Great customer service!
- Richard Sullivian
Owings Mills, MD
I was referred to Precision Door by the Genie Company
- Tesa Sheffield
Catonsville, MD
We were very pleased with our experience from the initial phone call to schedule an appointment and follow up with Chris C. from your team. He was happy to take the time to answer our questions and offer expert advice. After weighing our options we decided to replace the garage door. Chris is an asset to your company. We look forward to getting our new garage door sometime next week.
- Angelo Bindi
Baltimore, MD
I had the fortune to have Chris C. come to our home yesterday evening and today to fix a garage door that’s given us many issues. Chris put in extra hours AND still stuck to his quote. Not many businesses would do the fair and right thing, but Chris C and Precision Door did! Chris was on time both days and did high quality work, as well as showing me how the work done by other companies was done incorrectly and what needed fixed. The stickers from the other companies are gone, and now there’s a Precision Door sticker in its place. The job is done right! Thanks, Chris!
- Wesley Phillips
Catonsville, MD
Working with Chris from Precision to assess issues with my outdated garage door track/torsion spring system - they came out same day to inspect, he was able to provide me with a few options to choose from including an option to keep my original wooden door. His team came out 2 days later and replaced my entire track/torsion system. Everything works like a charm and now I have the peace of mind of a up-to-date system built using up-to-date parts. Thank you!
- Zach Bauhaus
Lutherville Timonium, MD
Very quick response time and very professional men came to go repair. Did not try to sell anything unnecessary. Would definitely recommend this company.
- Linda Anderson
Parkton, MD
Thank you so much for your timely response! Chris was GREAT!
- Kelly Subotich
Lutherville Timonium, MD
Job well done and very professional. just like their commercial advertises same day service.
- Amy Knauss
Westminster, MD
Our technician, Chris, arrived on time and completed repairs in a timely manner. He did a full safety inspection and was very thorough. Chris was friendly and personable and laid out my repair options clearly and professionally. Thanks so much for excellent service!!!
- Carrie Miller
Baltimore, MD
Chris C. came quickly (within 2 hours) and repaired our garage door and touch pad and reprogrammed everything---all done within another hour or so. Thank you!
- Steve Warres
Finksburg, MD
Great customer service by Chris with Precision. Chris was prompt and even early in this case. Worked to access the problem and what parts were needed and finished in a timely manner. Will certainly use them again.
- TM Hunter Landscaping Inc.
Reisterstown, MD
Chris fully evaluated the repair required, and since all the parts were on his truck already, he went right to work replacing springs, rollers, cables and pulleys. Very knowledgeable techician, and the automatic garage door is like new again.
- Aj Weiss
Gwynn Oak, MD
$1600 for new rollers, springs,wire conversion from Wayne Dalton springs. I was ripped off. Haven't found anybody who has paid as much as me. Lesson learned
- Charles Keyes
Baltimore, MD
Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
- Dennis Wickenden
I was very pleased with Chris he explained the procedure very well and he was very professional.
- Thomas Stavinoha