(800)639-8607

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Read what people are saying
about Precision Garage Door in:

Cockeysville, MD

Precision Garage Door of Baltimore
has received 18 reviews, averaging 4.67 Stars:
1 2 3 4 5
Review:

Excellent job. Technician was very knowledgeable and efficient in repairing a malfunctioning garage door.

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Tito C Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tito C
Review:

Fantastic: Tito & Nick were my Techs Called and advised they were on their way. They are friendly while remaining professional. Did a thorough check on garage door opener that had been damaged in a recent horrific storm. It was determine the unit was FRIED. Beyond revival. They explained all that needed to be done, since the unit was pushing ten years old such as replacing the wheels and the pulleys. The door itself was/is in great shape. When done they explained the updated features on the new unit. I am totally happy and satisfied with their demeanor and professionalism.

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Tito C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tito C
Review:

Charles Thayer, one of your service representatives, came to my house today. He called a half hour ahead, which was courteous, and he was better than on time! He was kind, polite , efficient and honest… I give Charles a 5 Star review!!!!!

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Charles T Service Provided:
Garage Door Opener Repair

Technicians: Charles T
Review:

Jake was on time , very polite and knowledgeable. He was a pleasure to work with.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Keith did an excellent job. He was professional, helpful, but the best thing of all I stated to you like this job.

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A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.

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A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future. P.S. We'd be glad to send out an additional remote for no additional charge!

Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Rick was very professional and I believe did an excellent job, both the replacement motor as well as what he would do and how long it would take. His truck had a dead battery which made him late, but he left it running during the repair and didn't cancel the appointment, and that was much better for me.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Have used Precision for all my Garage Door services both homes I have owned over the last 20 years. Prompt professional service every time. Service Tech's A+ in experience and expertise. Highly recommend.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Derek was fabulous! Fixed one of my 2 issues in 2 minutes. I would definitely recommend Precision to my friends.

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Derrick E Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Derrick E
Review:

I can't believe you came out the very next day when my door broke; and on a Sunday. Service was tremendous.

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Derrick E Service Provided:
Garage Door Repair

Technicians: Derrick E
Review:

Response was quick, from the telephone call to the technician. The telephone operator was helpful and the technician, Brian Norris was very professional and polite and addressed the problem immediately. Most important, I did not feel like I was being made to agree to unnecessary repair.

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A Response from: Harry

We appreciate your kind words and your business!

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

The technician (Brian Norris) was courteous and seemed very honest. He began with the simplest way to address the problem which made me feel confident that I will not be charged for any unnecessary services. I will certainly call your company again if I have any problem in the future.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

You guys really are great. So door won't open and I grab the phone on a Saturday at 6:30P. Woman who answers couldn't have been better: reassuring, efficient, clear, repeats details, gets all the information right the first time. No sense of impatience, boredom, usual mediocrity encountered in such cases. Less than twenty-four hours later Brian shows up with a smile and everything he needs to make the repair. He explains everything, is friendly, quick, most efficient. Walks me through how to test tension, operate the bypass for the opener. And when I ask about a warranty from a door replacement job five years ago, Brian adjusts the bill to cover a part replacement. Fantastic. Again: hope never to have to call you guys again, but I would not hesitate to call with a problem or to recommend Precision to anybody in need of great service.

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A Response from: Harry

Thank you for your comments. At Precision, we try hard to make every experience a pleasant one.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I told your people the exact model garage door opener I had when I made the appointment. Surprise surprise you guys come today and don't install that kind then you try and upsell me by a grand. The old bait and switch which is being reported to the attorney general. Buyer beware.

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A Response from: The Tindalls

Thank you for allowing us to speak with you directly about this matter. We did make some communication errors, and appreciate your time for allowing us to discuss this with you. You now have two very good openers and are able to receive a partial refund from us. We will be out to your home to do a free adjustment to your door, as our way to show you that we truly do care that our customers are pleased with the work we do.

Service Provided:
Install Garage Doors

Product:
Opener

Review:

Service person was early to appointment and was done in less then a hour

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A Response from: The Tindalls

We appreciate your kind words and your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Your Employee, Mike C. kept me informed of his arrival time. Mike went right to work upon arrival, diagnosed the gaarage door problem, re-programed the external key pad and was on his way. The good communication between your office, the technician and me was outstanding. I am a repeat customer - previous service calls were equally as good!

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A Response from: The Tindalls

Thank you for your comments. Mike C does a great job, and customers love him!

Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

The repair is just a few days old, therefore I don't know if there will be a problem. I don't foresee any. The technician, Derrick was very professional and explained everything I believe I should know. The company gives a warranty of 5 years, which makes me think they believe in the excellence of their materiala and labor.

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A Response from: The Tindalls

We appreciate your business. Thank you!

Derrick E Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Derrick E
Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: 410-280-7290
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112