Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2230 reviews, averaging 5.00 Stars:
Product:
Westminster, MD
We know the company stands by their products. We have an opener on our home from 2014 and it is working perfectly. Tito replaced the spring mechanism on our existing door today and was terrific. He explained everything in understandable detail. I highly recommend your products and Tito! Thank you Julia Manley
- Julia Manley
Pasadena, MD
We chose to request a quote from Precision Door because of their excellent online reviews. The technician was polite and extremely knowledgeable. Precision was the third quote we received and it was the one we chose. Because they were honest and transparent in their dealing with us.
- Sharon Reynolds & Bill Reynolds
Service Provided:
Product:
Door Designer: Trevor P
Ellicott City, MD
I was able to make an appointment quickly and our garage door was repaired within 24 hours of my call. The technician was very professional and transparent about what could be provided. He presented options and explained what the immediate problem was versus anticipated issues based on the age of particular components.
- Betsy Zink
Precision Garage Door Service came in clutch. My door stopped lifting before the recent snow storm. I called for service and Precision came out to inspect and estimate the next day. My technician, Robert, arrived on time and with great communication. He was able to explain everything thoroughly and provide options for solutions. Since my system was almost 30 years old, decided to purchase a new system and I am very pleased. Robert was very courteous and knowledgeable and I am satisfied with the outcome of my service. Thanks!
- Anne Arundel County Customer
Service Provided:
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Technicians: Robert Schenck
Owings Mills, MD
These guys did an excellent job to our 25 year old door. The original call was for a broken spring but after doing an inspection found cable frayed and due to the age of the door, suggested to replace the rollers and end and center bearings and drums. This is not the first spring replaced in the 25 years of operation but we will be replacing it every 10 years or so do to our vehicles and some equipment we need to get in and out of the garage , the door weighs about 350-400 lbs. so not able to manually lift it. We will be using Precision Doors in the future. Kudos to Nicolas and his associate Dj for a job well done!!!!!!!!!!!!
- jeff hudson
Product:
100% Professional job will be looking forward to my new garage doors when they come in and I will highly recommend your company because of the high-quality parts in the high-quality service your company provides. Thanks for doing a great job. Jamal is a true gentleman.
- John Stickley
Baltimore, MD
Elijah arrived early within the specified time window and performed the repair (covered under warranty) quickly and without dissent. Kudos.
- Steven Sullivan
Cockeysville, MD
Elisha was our technician. He was very thorough in explaining all the technical aspects and explaining it in layman's terms (which was much appreciated). The pricing was definitely more than we expected but once again Elisha explained it all in ways to make it very understandable. We are still in the process of seeking other bids.
- Mark Carroll
A wonderfully professional experience. Responsive, prepared and personable.
- Liz Bronstein
Product:
Clarksville, MD
Top notch service from (1) scheduling the appointment to (2) text/email notifications and punctual arrival of the technician to (3) thorough, documented explanation of our options for garage door openers to (4) professional and clean installation. Highly recommend this company.
- Gene M
Tito Cruz did an excellent job today. He was quite professional and very efficient. He is a credit to your staff.
- Ken Layfield
Crew was very professional
- Keith Ulrich
Ellicott City, MD
Great experience. Chris Brown was our technician - very knowledgable, very thorough and explained everything in detail. He kept me updated all through the process and didn’t try to upsell unnecessarily. Made the whole process painless! Would definitely recommend him and the company!
- Teresa OKeeffe
Service Provided:
Product:
Technicians: Chris Brown
Technician was on time…. Corrected the problem in a timely manner ….. was helpful and explained the problem….. Thanks
- Nina Mccaughey
Columbia, MD
Prompt response to my early evening call -- scheduled service for the following day. Technician (Bobby) was timely, professional and very competent. Great service, good explanation of work. Very reasonable price for work. I'd certainly suggest Precision to anyone with a need for garage door service or maintenance.
- Ed Donahue
Woodstock, MD
Excellent explanation of what needed to be done and why. Bobby was friendly, knowledgeable and efficient. New door hardware. Works perfectly! Thanks!
- Kevin Thomas
Crownsville, MD
Fast easy - great service!
- Bruce Borcz
Essex, MD
Scheduled service on the website Thursday morning and had a tech show up that afternoon. Precision has it down with respect to their website and the repair that was completed. Special thanks to Chris the tech who did a great job.
- ken anderson
Middle River, MD
I needed an appointment for an emergency with the garage door and didn’t try to schedule one until the evening and Nick was out by 11am the next day and the garage was fixed by 3pm. Excellent service!
- Mike Ward
Woodstock, MD
Great service and work done!!
- Daylan Jones
Chris Brown did an excellent job. He explained various options and completed my repair in no time! Great customer service. They arrived within one day of my repair request!
- Mike Hansell
Chris explained everything and was very patient with me. The door works much better and I’m very satisfied.
- Thomas Murray
Your tech was excellent. He explained everything and let me watch. Install went real smooth without a hitch. Most importantly you came real fast. Thanks. Will definitely call you next time I need service. Again much thanks
- Steven Henderson
Product:
Tyler was professional, knowledgeable, and very efficient.
- Peter Jones
Millersville, MD
They were not able to arrive at the expected time but they called and texted me to explain there delay and that wasn't a problem. Jamal Crosby was the tech that did the work and he went above and beyond what I expected, got right to work and resolved the issue.
- Keith Burns
Tito was fantastic from start to finish. He showed up in time, after a quick call to tell me he was in his way, was super polite and walked us through exactly what was going on with our garage door. I really liked that he gave us a few different options for the repair instead of jumping straight to the most expensive fix. It felt like he genuinely wanted us to choose what made the most sense for us. He did the work quickly and really took the time explaining what he fixed and why. It made the whole process feel easy and stress free. If we ever need garage door hep again, I’m for sure calling Tito! I’ll definitely be recommending him to friends and family too!
- Michelle
Tito did an excellent job with getting our garage door repaired. Many thanks for the friendly service!
- Kevin Butler
Odenton, MD
Our entire experience with this company was excellent from start to finish. From the initial phone call through the completion of the service, everything was handled professionally and efficiently. Communication was top-notch with text message confirmations and updates, and although we were given a two-hour arrival window, the technician also called ahead with a heads-up and clear ETA. Brent, the technician who serviced our home, was outstanding. He was punctual, friendly, and extremely knowledgeable. The reason for our service call was that the garage door was closing hard and was bending in the middle. Within the first couple of minutes—right after greeting each other—Brent had already diagnosed the issues. He explained how and why the bend and the slight tear at the top of the door had happened, and pointed out other things that needed to be addressed with the door When I shared our bigger concern about the loud noise from the garage door opener—especially with our kids’ bedroom directly above the garage—Brent was completely upfront. He explained that the existing opener was a basic builder-grade system and that the noise issue wouldn’t improve without replacing it. He then walked me through the newer, quieter system, explained the process clearly, and ensured our satisfaction before starting any work. Once everything was completed, the results spoke for themselves—my wife’s reaction said it all. The difference was night and day. Brent also took the time to give us a quick tutorial and tips, which we appreciated. Everyone we interacted with was courteous, professional, and helpful. Precision exceeded our expectations, solved our problem, and delivered exactly what was promised. Their quick response time, strong communication, and solid reputation gave us confidence from the start. We’re completely satisfied with Precision and the excellent services provided by Brent.
- Bryan Savage
Linthicum Heights, MD
Just looking for a tuneup and got a lot of good info (and quotes). Was referred here from Mr. Handyman. Thanks!
- Tyler Dalious
Product:
Nick was great. Polite, courteous, explained in detail the problem and provided options to fix. I am very happy with the service and repairs done to my garage door.
- Michael Mondy