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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baltimore
has received 1298 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike Brickner was a very efficient and professional. Really appreciated his efforts to diagnose and explain the problem. His ability to quickly correct the problem was extremely helpful. Also was impressed with how quickly you returned our phone call and were able to get your serviceman out to fix the problem.
Elizabeth Mccormick
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with my technician Toto. He was professional, knowledgeable and efficient. My garage doors open so smoothly, in a power outage I can disconnect the door with the emergency pull rope and easily open the door by hand. No more calling a neighbor!
Mikki Agius
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tito was awesome!! Only going to request him for the other garage door. This one was an emergency and I am so glad that he was the technician. He replaced everything, 35 years old, minus the door itself which is in good condition
Kathie Panasuk
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike was amazing. Very polite and explained everything very well.
Alyssa Berkheimer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job well done and very professional. just like their commercial advertises same day service.
Amy Knauss
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience. The appointment time was under 24 hours from when I called. The technician, Dakota, evaluated the problem, discussed options and made suggestions for next steps. He had all the parts he needed on the truck and 2 hours later he was done. Satisfied customer.
Dennis Cole
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

9/7/2022 - Great Service from Tito and Precision Garage Door. Tito was the consummate professional, found things that needed service I didn't know about. Absolute Pro job, the garage door is butter smooth now, and much quieter. Highly Recommend this company and will be using them again if necessary.
Chris Van Winkle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was professional & very knowledgeable. I’m glad we chose this company
Andrew & kelly Talley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

BEWARE!!! GO WITH ANOTHER COMPANY...WAY OVERPRICED LABOR CHARGE wrapped into product prices!!. Had service today for replacement of 2 springs, 3 pulleys and 2 cable wires. Tito quoted cost at $924.00 and if I replaced 12 rollers, with their best rollers, for one single garage door the cost would be $1214.00. The parts themselves costs no way over $250 - $300 dollars in my opinion. However, based on the quoted price, that would make the LABOR charge roughly $600.00 to $900.00 and for a job that only took approx. 1hr to 1 1/2 hour to complete. Tito the technician justification was that based on the skill level of the technician with more than 22yrs experience in repairing garage doors and due to COVID, all pricings are going up. Sorry, not buying that rational or attempted justification for the inflated prices. So basically, a Precision Garage Door Technician will cost a customer a minimum $600 to do one hour of labor work. Per the technician the green colored springs are their very best and cost about $100+ a piece, okay but the remaining LABOR CHARGE WRAPPED INTO THE PRICES OF THE PARTS IS OUTRAGEOUS. ***GO WITH ANOTHER COMPANY FOR YOUR GARAGE REPAIRS *** This company in my opinion is more geared towards commercial business repairs where a company can foot these outlandish & outrages overcharges, but definitely not for the simple residential home customers. Do yourself a favor and get yourself 2-3 estimates from other companies before going this company, unless you just wades of money laying around to spend on pulleys, springs and cables.
Lolita Buie- knight
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician, Jay Constantine was so confident and so professional that it made not only getting the job done but also paying for the work that much easier. He was patient and overall just a nice and well-manored young man. Jay said to me when he looked at the work that was needed that he would be able to get it done and he definitely did. This young man deserves a promotion for a job well done. Jay Constantine, be blessed and keep up the good work, you will go far in anything that you do because you already have what it takes!
Charles Jenkins
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve used Precision in the past. They gave excellent service. Also the technician yesterday explain in detail what I need to have done. His recommendation was spot on. My door has never work this smooth and quiet before. Great job and and excellent service. Work was done sooner that I expected. thank you very much.
Anthony Peace
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called because the other company I used didn’t do a great job on the installation of a new garage door opener. Dakota was very nice and professional. He explained in detail what was wrong and how he could fix it.
Charlotte Thomas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech. was on time, professional, knowledgeable, and friendly. He installed a new motor and rail. He cleaned up when he was finished. Based on my experience I would recommend Precision Door.
Chance West
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt and effective service!! Kyler the installer was great--skilled and a pleasure to work with..Nice job all around. We appreciate it!!
Gaynell Methvin
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech was on time. he was very courteous and offered good advice. i would use them again and definitly recomend,
Keith Schriefer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. Technician was very knowledgeable and efficient in repairing a malfunctioning garage door.
Parker Ferguson
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Estimate for Tornado damage on July 12th. Brandon, the individual from Precision giving me the estimate was very professional, knowledgable, and very personable. He should be viewed as a valuable employee! Look forward to having my garage door replaced! DH
Dave Humbert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time I submitted a work order to the final handshake with Dakota, the entire experience was FANTASTIC!. I had work done on my garage door opener and needed new cables, Dakota knocked it out within an hour. He went over every detail of my door and was great to talk with. Highly recommended for sure, Thanks to all involved, Tony
Tony Pandolfini
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic: Tito & Nick were my Techs Called and advised they were on their way. They are friendly while remaining professional. Did a thorough check on garage door opener that had been damaged in a recent horrific storm. It was determine the unit was FRIED. Beyond revival. They explained all that needed to be done, since the unit was pushing ten years old such as replacing the wheels and the pulleys. The door itself was/is in great shape. When done they explained the updated features on the new unit. I am totally happy and satisfied with their demeanor and professionalism.
Carol Blodnikar
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased by technician’s (Tito Cruz) informative responses and demeanor in dealing with our concerns. Would recommend Precision for any future repairs on our unit.
Frances Davenport
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a great experience today with Derrick who replace our broken garage door spring and got or door back in great condition! We have had relatives who have used Precision in other cities who were also very pleased with their service
Dawn or john Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WE had a 40 year system and bobby did a excellent job. Today there not many people you meet that you like right away. Because of Bobby we now have a new system. Thank you Bobby.
Earl Phillips
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jay came out to service our garage door cable problem. He took a look and recommended replacing the cables without trying to sell it. He did a fantastic job and gave me some tips that I didn't know. Jay is one of the best people that I have ever had doing work on my home, he was respectful and informative, based on his professionalism and personable manor I would highly recommend Precision and will give them a call the next time I need service. Thank you Jay for being a great person.
Michael Wright
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service!!!! Will be using this company after I put it thrifty insurance
John Roth
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service tech Nick was outstanding, diagnosed and fixed the problem, and explained everything very well.
Wayne Tracey
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Tito was amazing and did a fantastic job. I would highly recommend using Precision!
Todd Sherman
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tito is an excellent professional. Pleasant demeanor, knowledgeable and explained all details and answered all my questions, efficient with evident skill - a pleasure to watch as he got things done!
Elias Shayas
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always a pleasure to deal with Precision doors.
Debie Pollekoff
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Past pleased customer. Always great service with skilled and courteous technicians.
Mark Waxman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was professional and courteous. He did an efficient and thorough job. I appreciate the quick response to our needs.
Lawrence Eden
Service Provided:
Garage Door Repair
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