Review:

Barry did a great job. He took time to explain the process in detail. His experience and knowledge are obvious. He is a good man.

Review:

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!

Review:

Field Service Technician did the following: 1. Called Ahead to notify of arrival time 2. Removed inoperative door opened 3. Installed New Garage Door Opener 4. Assisted us with Vehicle Transmitter to Opener Programming

Review:

Probably the best customer service I ever had.

Review:

Fast worker honest respectful highly recommend

Review:

Service Technician (John) VERY professional, courteous, and efficient.Called pre arrival. Price is not Low end, but fairly representative of service industry. New springs, bearings, rollers for 2 doors. John very instructional on future, preventative care. Answered all questions with enthusiasm.

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Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.

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Timely and excellent service. Very knowledgable and extremely courteous technician.

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Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.

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Keith provided excellent service . He did a nice job, neat and quick.

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Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.

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Garrett was absolutely wonderful. He was polite, worked quickly and efficiently. The company scheduled service quickly. Top notch service all the way around. Would definitely use this company again.

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Tech was very friendly and knowledgeable,did a great job,thank you

Review:

you was very professional and friendly explained every thing

Review:

Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.

Review:

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.

Review:

I called because the reviews of this company were so stellar. The lady that answered the phone was so kind and helpful, and she was able to schedule me for service that same morning. The tech that greeted me on time was also very kind, and went above and beyond to repair my damaged garage door and even taught me how to maintain the door in future. He even assisted me in reprogramming the outdoor pass code and tightened a light bulb on my motor I didn't even realize I had! He was thorough in explaining the price of parts, labor, etc.. 12/10 will call again if I need help with my garage door.

Review:

Barry was very good. I was impressed with his expertise.

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We were in a pickle, the garage door motor was acting up and we settled on the house the next day. We called and got scheduled immediately. The tech, Derrick arrived, diagnosed the issues and fixed them. He completed some preventative maintenance on the unit and made sure the safety features for the new owners were functioning properly. Derrick was extremely polite and professional. If we were not moving out of the service area, we would make Precision Garage Door our company of choice. Thank you PGD. Ellicott City Chausse's

Review:

Great response and fixed the issue quickly. Would recommend if you need any garage door repairs.

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Technician was very professional and courteous and did the replacement work promptly. Highly recommend!

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Service Man (John ) was on time, Explain what to look for in worn parts & how they work against ea. other. The door was fixed in a very timely manner. I am very happy that I choose them for my repairs.

Review:

Once again the service technician,was friendly, knowledgeable, efficient, and neat. His work went quite rapidly with no hesitation. Derrick was technician. Will recommend Precision to anyone in need oof garage door service or replacement.

Review:

Derrick just left our house and did an amazing job servicing our double garage doors!! We spent hours trying to do it on our own, it Derrick took little time in quickly identifying the issue and fixing it. He reset our passcodes on the doors, and fixed the sensors. He even went above and beyond by replacing a 5 year old latch that we didn’t even speak of and also greased the tracks. We had infinity garage door company come out a few weeks ago and they tried to scam us, so we appreciate precision garage door company for having such a great technician. Thanks!

Review:

He was very knowledgeable and he took pride in his work. He showed me everything he replaced and he gave instructions on how to lubricate to maintain the mechanism.

Review:

Quick response, quick service. Great job will use again.

Review:

i called Precision because the wire came off of the pulley. Precision sent out Keith who made the necessary recommendations in a very professional and proficient manner. Within an hour the garage door was fixed and operating. I appreciated Keith's honesty, integrity and professionalism.

Review:

Precision is responsive, timely, and does excellent work. A spring broke and the door was unusable. Barry was dispatched quickly. He gave me advance notice when he would arrive, quickly assessed the situation, and did a thorough job explaining what needed to be done, the options, and the cost. He got the repair done quickly, showing me what he'd done how to maintain it. He clearly understands what customer service is.

Review:

Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.

Review:

5 star service!