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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baltimore
has received 1017 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, Keith was great and quickly identified what needed to be repaired.
Donna Bailey
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
Cathy Mcerlean
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was grateful for same day service. Rick was professional and on-time. I appreciated his expertise and patience in explaining the work needed on my door. Will recommend and use this service again.
Maureen Evich
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.
Thomas Lilly
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just had Rock G come out to give me an estimate on my garage door repair. He was very professional, kind & showed me the issues with my existing door. Not to mention he was on time & done in about 10 minutes. I would highly recommend Precision Door to everyone!
Katie Shrader
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very good an informative Tec guy 5 star for him also
Dana Pinnock
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've now used Precision three times and been very happy with everything. They are professional, competent, friendly, easy to get appointments with and punctual. Keith has been our technician twice and has been awesome.
Paul Laporte
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.
Randi Penfil
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in the morning and Rick, the technician was at my house within a couple hours. He was very professional and customer oriented. He was also a garage door expert. He explained everything to us, and completed the job expeditiously,efficiently and without incident. Now, our garage doors work perfectly. Excellent service from beginning to end. Thank you!!
Marc Aronin
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Outstanding professionalism and customer service!
D. Nelson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called to get our broken garage door spring replaced. We ended up having both springs replaced, all new rollers, and all new cables. The work under a 7 year warranty. Rick was very professional and efficient.
Lorrie Rowland
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick delivered. He checked the broken cable on my garage door and explained what would need to be replaced. He also provided several options, with cost included. Once I chose my option, Rick went to work and replaced the broken parts. Rick was very polite, and he practiced great social distancing (amazing that I even have to include that), but it's important these days. My garage is back in working order - great service and I'd highly recommend.
Donna Chase
A Response from: Mike Brickner

Donna, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came same and were quick and professional. Highly recommend
Ryan
A Response from: Mike Brickner

Ryan, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision for the most phenomenal customer experience today! Our garage door needed urgent repair and you were able to send us your fantastic technician Rick within the hour! Rick provided above and beyond exceptional service and made the door good as new. Big thanks to Rick and Precision Door Service. We'll highly recommend your company in the future.
Sarah Barzeez
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my very first time using your company i found on a Google Search. I must say everything I read about the Technician that came out to fix and install my new Garage Door System lived up to everything that was said about him in his Bio. He was very professional, knowledgeable, honest and respectful. My Garage Door System was 25 years old outdated and in need of an upgrade. He also reminded me of my military discount that was applied to the final cost. I am very pleased with the work that was performed the product and the cost was reasonable. Thanks again for you speedy service.
Linwood Bullock
A Response from: Mike Brickner

Linwood, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!
Susie Burgess
A Response from: Mike Brickner

Susie, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was the tech they were all great. Arrived on time. Kept me up to date. Highly recommended
David Schafer
A Response from: Mike Brickner

David, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent
Mercy Garrett
A Response from: Mike Brickner

Mercy, Thanks for taking the time to leave us a review and for choosing Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank you for a job well done. the technician that came to my home we're very knowledgeable of the equipment and the installation of the equipment. From the initial start of being job to the finishing of the job any questions that I had was answered immediately. The workmanship and quality of this company is Above the Rest I look forward to working with you in the future again thank you for a great job.
Francis Fletcher
A Response from: Mike Brickner

Francis, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and courtesy, repair was made and completed in a timely manner. Very satisfied, great work and response time. Thank you very much gentlemen.
Jay Lunceford
A Response from: Mike Brickner

Jay, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians arrived on-time and provided a high quality repair. Excellent service.
Andy H
A Response from: Mike Brickner

Andy, Thanks so much for choosing Precision to do business with and for leaving a great review for Keith and Jake.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Jake were awesome. We had our service call canceled by Sears and that was a blessing in disguise. Our original time was between 1-3:30 but we were called to see if they could earlier. They were efficient and pleasant. We are very satisfied with the work performed and will refer them to anyone in the future.
Marques Thompson
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, Friendly, Informative.
Ashley Richardson
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick is the best! I have used him before and will 100% use him again for any future garage repair needs, no matter where I live. He is incredibly responsive, goes out of his way to accommodate our schedule/needs, and gets the work done quickly. He and his colleague were both top notch!
David Williams
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock
Calli Ivester
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My service call was quickly scheduled and the technicians were prompt and courteous. My problem was quickly diagnosed and estimated. The technicians quickly fixed the problem - in about an hour - with the replacement of broken springs and cables. My door is fixed and has never worked this quietly and smoothly.
Ken F.
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was very professional, helpful, informative and efficient. Work was completed quickly and to our approval. If we very need repairs we will certainly call Precision again.
Raimon Cary
A Response from: Mike Brickner

Thank you so very much for your loyalty and for the kind words. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was great! Very professional, explained things well. After replacing the garage door opener , he even re-programmed the remote opener in the car. Excellent service.
Jeannine Saunders
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did some research first to try to find the best garage door repair service that I could. Your information impressed me so I scheduled the repair. You gave me the name of my technician, Keith and provided a bio and picture on your website. He came the next day and thoroughly explained the problem with the door, then proceeded to fix it beautifully. Cannot thank you enough for your competency and professionalism.
Sharon Gerow
A Response from: Mike Brickner

Sharon, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Robert were very knowledgeable and repaired our system in no time! They answered all our questions, efficiently repaired our door, and were kind and personable as well. Thanks!
Trevor Rill
A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
Product:
Springs
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