has received 2326 reviews, averaging 5.00 Stars:
Arnold, MD
The servicemen were customer friendly, timely and informative. Gave me the what, how, where and reasonable cost. Thanks
- Clarence Ross
Randallstown, MD
Very professional knowledgeable, and eager to understand, customers concerns. Prices are acceptable and affordable.
- Tracy Jackson
All my expectations were met. Bobby represented your Company. He was friendly, professional, and helpful. He diagnosed the problems, fixed the problems, and worked very efficiently. He was patient and answered all questions that I asked. I will not hesitate to call Precision Garage Door if/when another problem occurs.
- Theresa H
Had the problem (garage door not opening) late yesterday afternoon, a technician came first thing in the morning. By mid morning problem was resolved. Jesse the technician was courteous, professional and I felt very honest with his assessment of the problem and resolution.
- Myrna Pimentel
Owings Mills, MD
This was a highly professional and extremely knowledgeable service call. Your service technician was very knowledgeable and made sure I understood he was doing at all times. He and his partner were efficient and thorough made sure everything was correct.
- Mary Bryan
Nicholas was very friendly and knowledgeable. He quickly diagnosed the problem with our garage door opener and presented us with options on how to fix the issue. He completed the work within an hour and a half. I recommend Precision Garage Door of Central MD.
- Sarah Walsh
Product:
We've had our Precision garage door for almost 20 years. They've done a great job on installing and keeping our garage door working properly over the years. We can't imagine going with any other company. We've had Tyler come out twice during the past two years to do normal wear and tear repairs. He's amazing! Tyler is so professional, so prompt and personable. He takes the time to explain what needs to be replaced and what other options we might want to consider for long-term use. It's been our pleasure to be able to work with Tyler and we truly appreciated all his hard work!
- Esta Ragland
Service Provided:
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Door Designer: Tyler W
Our new Liftmaster belt drive is amazing. Extremely quit compared to prior Chamberlain chain driven opener. Tech Chris was great! He explained other issues like old metal rollers which also part of the problem. Great service and highly recommend their services. Mike W
- Mike Watson
Arnold, MD
Love my new LiftMaster system. Not cheap, but extremely high-quality, and superb installation and Support by precision garage doors in Baltimore.
- George Lucas
Catonsville, MD
My old garage door opener bit the dust after 40+ years in operation. Tyler diagnosed the problem quickly, offered up three pricing alternatives from top of the line model install, a solid and better than average genie install or me buying my own and just the install price. Went with that middle option and was installed in about 90 minutes on a very hot day. Great job and it should last 25 years. Recommended!
- Ryan James
Bobby Shoar was great. Fixed garage door flawlessly. We also bought a new garage door from him. Fantastic service and will certainly use Precision Garage Door again.
- Stephen Collins
CRAIG Did a fantastic job as always. Great customer service and technical skills that show in his repairs.
- Troy Wiggington
Tico Cruz is a godsend!!! He is very, very professional. He diagnosed several issues with my garage door system. He addressed each issue promptly, explained each repair in plain language and best of all did not try to oversell me— instead he let the facts speak for themselves so I could make accurate decisions on the required corrective repair work. He was thorough. My garage door operates better than when it was new! Thank Tito for me!!!!
- Mike
Columbia, MD
Chris Brown is an excellent technician and represents your company well. He was on time and polite, and knew his business.
- Scott Pelletier
We are completely satisfied with the work performed on our garage door. We are also quick to say that the business like manner of the technician was appreciated. Definitively earned a five star rating.
- Wanda Cole
Very pleased with the competence of the technician. He solved the problem!
- Margret Neal
Westminster, MD
Our technician Christopher Brown, was exceptional. He was professional, explained everything very well and was a kind polite young man. I would recommend this company. They were easy to schedule an appointment. They came to our house next day and fixed all of our problems right away. They didn’t have to order parts and return for service.
- Laura
Baltimore, MD
Bobby was professional and recommended a tune up, which had never been done to my knowledge. The door had jammed the day before, but overnight last night, the door resumed to the open position. Bobby took care of it. It works now. He retooled both openers, the one I keep in the house and the one I keep in the car. And he even blew the dust and debris from the garage. And he lowered the mechanism to close the garage door so that I can reach it. I have shrunk four inches since the garage door was installed about 20 years ago! Who could ask for anything more? Thank you for everything.
- Oveta Popjoy
Bob was extraordinary, with patience and kindness......he's the best!
- Laurin Banner
Baltimore, MD
The technician service by Nick was excellent and very friendly. He communicated very well the work needed to get my very old heavy garage door to have a functioning motor and rolling parts to get it to work again. Nick and his colleague spent a long time fixing our door because they had to customize parts to get the very old door system to function. He was so courteous and friendly, and communicated invoicing beforehand, and the work done once completed.
- Julie Piraino
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Westminster, MD
Very pleased, outstanding service, highly recommended company. Mr. Palmer was very courteous and professional. He called to let me know his arrival time. He was very helpful explaining my options and your products. Thank you!
- James Bush
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Nick is a delightful young man, friendly and polite. He checked our problem with the key pads that weren't working. He installed to new for us and checked the motor as well. I give him 5 out of 5 stars. We know we can always get great service from Precision. Thanks.
- Melinda Rose
Had them install a new door several months ago and everything is fantastic. Door quality and the guys are true to their craft. Had Brent out today to do some adjustments and he is just the nicest guy and a wealth of knowledge.
- Hal Friedman
Baltimore, MD
THE SERVICE REP ARRIVED ON TIME - WAS EXTREMELY COURTEOUS AND PROFESSIONAL,HE KNEW HIS WORK AND TOOK THE TIME TO EXPLAIN THE PROBLEM AND ADVISED THE BEST COURSE OF ACTION WITHOUT PRESSURE.
- Turhan Valliani
Catonsville, MD
We used Precision when we replaced our original door openers. The serviceman was courteous, friendly and knowledgeable. After we discussed the problem, he explained what he was doing to correct it. We contacted Precision yesterday and they came promptly this morning. Our serviceman completed the fix within an hour. He then explained what he did and how it worked. We are very satisfied.
- Patricia Harlowe
Crownsville, MD
I would like to thank Craig and Tyler of Precision Door for their professionalism in repairing my garage door that has not been working for 3 years. They surveyed the area, provided their recommendations and had the door working within 10 minutes. They took the extra step and realigned the door sensors and inspected every aspect of the components. Also, I was amazed how inexpensive the bill was! It sure was a great feeling knowing there are still honest people out there. As an added bonus I was happy they knew who Brooks Robinson and Johnny Unitas were!
- Brian Ball
Towson, MD
Nick and helper Keion(sp?) were excellent. Both very respectful of our premises.
- Robert Hughes
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George was GOOD and PROFFESSIONAL!!
- Monty Noblezada
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Columbia, MD
The technician was friendly & knowledgeable, notified me when otw, and gave a reasonable estimate of how long it would take. Repairs were completed same day.
- Susie Sarner
On time, great interaction providing what my issues were and how they could be solved. They did not pressure sell only provided facts and options. The work I decide to have done was expertly done and in a short time. I highly recommend this company.
- David Landolfi