Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1755 reviews, averaging 5.00 Stars:
Reisterstown, MD
Eldersburg, MD
Our tech, Tito Cruz was very efficient. He was polite and professional. He explained what needed to be done in his opinion, gave us several options . he did not pressure us at all & did as we wished
- Linda Medlar
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Jay Constantine was professional and friendly. He analyzed the problem and fixed it promptly. Very much appreciated. Thank you!
- Ken Parmelee
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Fast, knowledgeable and courteous!!
- James Frost
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Jay was professional, respectful and answered all my questions honestly. The best service ever!!
- Eric Hyatt
Mount Airy, MD
The technician was professional, polite and provided options to the propblem
- Vincent Green
Gambrills, MD
When closing the garage door this morning as we left to run a few errands, I noticed our 7x16 cedar clad garage door did not close properly. After inspecting te mechanism I noticed the cable ad snapped preventing the heavy door from closing evenly. I called Precision and was greeted warmly, treated with concern and promptly scheduled for a service call within two hours. A Precision technician (Christopher Brown) arrived within the specified time, identified himself and after listening to me explain the problem, performed a 25 point assessment, identified/confirmed the problem, explained the issue and other potential areas that might need attention, provided me a comprehensive estimate and after my approval proceeded to replace the defective parts. Chris was professional, friendly and focused on the task at hand. As a forwarding facing representative of the company, this young man projected a positive can-do attitude, determined to complete the task and to exceed the customers expectation. When the refurbishing of the various garage door components was completed, Christopher explained what he had done, why and pointed out items replaced. The garage door was in need of attention and now operates quietly. rolling smoother with less strain on the motor and closing in a controlled manner. Sometimes you're lucky enough to find a company and a technician that values customer service and places a premium on the quality of the work performed - this was one of those moments and definitely one of those companies. Thank you.
- Ken Miller
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Tito Cruz was outstanding. He completed the entire job in less than 2 hours. He replaced everything that was worn. Should be good for another 40 years. Give him 5 stars. Donald Day.
- Donald Day
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Made a decision based on the reviews
- Sterling Winn
Gambrills, MD
I am so pleased that your company workers Chris & George came out and repaired my garage door actually updated my garage door for better opening and closing and set up for better air tight seal at the bottom of door. Chris & George do excellent repair work were pleasant and professional and will recommend them and your company to friends & family needing work on their garage door or replacement garage door. Thank you for prompt and excellent repair job.
- Rick Barton
Pasadena, MD
The entire process was really wonderful. Scott, in scheduling, was very courteous & kind. Austin, the repair technician, was informative and helpful. They both are good people. When I called to schedule the work at 1PM on Saturday, January 11th, I was informed a tech would be out between 3-7 PM. Austin arrived around 5 & was finished installing the new springs & cables by 6:30. He even replaced 2 screws that were missing. I highly recommend Precision to help you with your garage door needs. Their pricing aligns with the national average. Thank you Precision for having a great crew!
- Donna Mitchell
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We are returning customers. We contacted Precision because we were having issues with the garage door opener. Precision answered our call promptly and sent a Technician the same day. Our Technician, Austin, was extremely professional and knowledgeable. He diagnosed the problem, made the repair and answered all our questions. Keep up the good work Precision. It's a pleasure to do business with you.
- B Clark
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Our tech was Tito Cruz. He arrived on time for the appointment. He assessed the problem with our garage door. He gave us three options for the repair and explained very clearly the difference between each option. We chose an option and Tito had the repair done within an hour. After making the repair he explained how to lubricate our door to keep it in good condition. He was very personable and knew what he was doing. Our door works great. Thanks for the timely response, clear explanation, excellent service and repair, and personable interaction. We will use Precision Garage Door for future needs and request Tito.
- Doug Newton
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I called at 11 am and was given a same day appointment between 1&3 pm. Then at 11:30 I was called by my technician Tavon. He was 20 minutes out if that worked for me, which it did. Tavon was knowledgeable about the issue at hand. Asked insightful questions to ensure he was not missing any important information. He did an exceptional job!
- Cathlyn Lynch
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I found Tavon Flowers to be a gentleman and a scholar He knew what he was doing and was very good at it. Company wise, your quick response was outstanding. Yes I would recommend you. BUT I never expected such a high price tag
- Ken Carter
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Technician Fred Parsons arrived on schedule for our appointment to discuss a new garage door. He was super friendly and showed us multiple types of doors with panel samples. After showing us the various types of windows we could have in our door we selected one and he was helpful in working an estimate up for us. Although the price is a bit of a shock it is in line with other companies. He was super professional in every way and made our decision to go ahead easier.
- Richard Fink
Towson, MD
Our installer was very personable and professional, he was great. Thank you for the quick repair.
- Mike Sheedy
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Brent from precision garage doors came out and was able to repair my garage very quickly. He was completely professional and super friendly. I would definitely recommend this company.
- Matthew Lauzon
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We have used this service before and have been satisfied. This time though the tech you sent, Craig, was outstanding. He was extremely knowledgeable, personable and a consummate professional. For all future servicing needs we intend to use Craig. Kudos for doing such a great job!
- Paul Miner
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Excellent service response time. Technician, Bobby, was very professional and most personable. Diagnosed the problems, of which there were several, and worked most efficiently. Definitely recommend Precision.
- C William Schneidereith
Finksburg, MD
Bobby was the greatest - a kind person who performed the opener installation skillfully. I couldn’t ask for a more professional and pleasant experience.
- Ted Schwartz
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Professional and quick.
- Brandon
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Timely and professional service at a fair price. My technician was on time; had a well stocked truck; and expertly installed the most cost effective and long term solution for a repair of my 10 year old garage door opener on a door originally purchased and installed by Precision. Completely satisfied with a 100% positive experience
- Brian Farrell
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You technicians are always knowledgeable and professional.
- Frank Anuszewski
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Very professional, respectful and knowledgeable
- Solomon Akwara
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Precision has been great--next day appointment and Tavon Flowers was courteous and professional. He did a great job fixing my garage door and I'd highly recommend!
- Allison Fleudel
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Christopher Brown, very nice young man very thorough checked everything through and through. Very happy with his work.
- Carla Thornton
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Fantastic service all the way around. Helpful courteous operator when I called, and Jay made short work of the problem (an old dysfunctional keypad), installed a new keypad, and took care of things quickly and efficiently. Many thanks.
- Doug Greenberg
Ellicott City, MD
I called on Saturday after Christmas because the cable in 1 of the garage doors had snapped and Precision sent a tech out the next Moroni g. On Sunday morning, Jay arrived promptly at 8 am, inspected both doors, provided me with an estimate to repair them and was able to complete all the work that morning! Great customer service by Precision Doors and Jay was incredibly professional and did the work quickly and well. I am Most grateful!
- Pamela Johnson
Hanover, MD
My garage door wasn’t opening or closing, so I found Precision through a quick online search and scheduled an appointment for the next day. I received a text when Jay was on his way, and he arrived within about 10 minutes. He quickly assessed the issue, clearly explained the problem, and completed the repair in about an hour. Before leaving, Jay took the time to answer all my questions. Overall, great service—efficient, professional, and helpful!
- Tamara Robinson
Tito Cruz was an outstanding service technician! Thank you for your expertise and repairing my garage door so promptly!
- Megan Signor