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Read what people are saying
about Precision Garage Door in:

Towson, MD

Precision Garage Door of Baltimore
has received 16 reviews, averaging 4.75 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived less than 24 hours after call requesting service. Technician was extremely knowledgeable, efficient, courteous and helpful. Highly recommend Precision Door.
Linda Rothwell
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
Cathy Mcerlean
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Spring on my garage door broke causing the door off track at 5pm. I called Precision and they were willing to send someone out that night. I opted to wait till the morning and they were there on time, walked me through what was broken, fixed it, and showed me what I should be looking for moving forward. The tech, Olaniyi, was extremely polite and professional and I will definitely call Precision again if the need ever arises. Top quality company with top quality services! I would highly recommend Precision!!!
Patrick Denobrega
A Response from: Mike Brickner

Patrick, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
Adam
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On-time, friendly, efficient. I appreciated the good deal.
Rina Rhyne
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
Janine Tucker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied. Arrived as scheduled, and fixed in short order.
Walter Savoye
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very helpful and explained everything about my new garage door opener before he installed it. He went over everything about operation of the new equipment before he left.
Patricia Baker
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We appreciated the real person on calling for garage door service. The appointment was set in reasonable time frame and the technician was prompt, knowledgeable and did a great job. Thank you very much.
Catherine Giordanetti
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with our new door opener and springs. Rick the tech was courteous, professional and helped me make decisions based on his recommendations. He worked quickly, with high quality. Thanks.
Kim O'conor
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The desk staff was very polite and courteous. The technician seems to be in a hurry. Did the job fine, but was messy leaving broken screws on the floor while replacing the hinges.
Kalathil Shashi
A Response from: Mike Brickner

Thank you for comments. We will use them in our training to enable our technicians to provide the best in customer service.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although I waited much longer than promised, Mike was able to quickly evaluate the problem, gave me several options from repair to new installation. I opted for a repair and he did a very thorough job. I hope it lasts as long as the original.
Morton Wood
A Response from: Mike Brickner

We appreciate your patience and your kind words. We try to be punctual, but often find the previous customer had much more repair needed than what was indicated.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job. Arrived on time. Got the job done in short order. Very professional all the way.
Maria Eagan
A Response from: Mike Brickner

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very polite, professional and quick.
Scott Rykiel
A Response from: Mike Brickner

Thank you for your business!

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was quick and personable and explained the job quite well. All and all I was quite satisfied with the service.
Robert Solomon
A Response from: Mike Brickner

Thank you for taking the time to review your experience with Derrick and with Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Polite service person . Took time to explain everything. Called and let me know they were running late.
elizabeth wise
Service Provided:
Garage Door Repair
Product:
Cables