Years ago, I previously used Precision to replace a broken door spring. They responded at a reasonable amount of time and that work was performed in a professional and satisfactory manner. This time, when my door spring broke, Precision responded just like last time. Elijah, the friendly technician, completed the job as expected. He also pointed out a hidden bad bearing problem, along with the broken spring. He replaced two bad bearings and installed 2 new springs. Again, all done in a proficient and satisfactory manner.