Chris Brown
Average: 5.00 stars
Chris Brown's Bio:
Ellicott City, MD
Mount Airy, MD
Had Precision Garage Door install a new opener one year ago. With the extreme cold weather I had a slight problem opening the door the last couple of days. Called Precision Door and was advised that they could have someone come out today (1-20-26) between 330 & 500PM. The technician arrived approximately 415, checked for the problem and made several minor adjustments to the door, springs, and track Door seems to be fine now. Very please with the extremely fast response and the knowledge of the technician. Kenneth Brown
- Kenneth Brown
We've used Precision several times and the service is always top-notch. The technicians are knowledgeable and always provide multiple options -- didn't feel oversold to.
- David Riddler
Columbia, MD
Great professional job on a Sunday - never would have expected that. Christopher Brown did an excellent job and explained the whole process from start to finish.
- ANTHONY CASSORT
Baltimore, MD
Chris was fantastic! Professional, efficient, transparent—the best service!
- Carissa Cano
Baltimore, MD
Precision Garage Doors came out on a Sunday if can believe it and completely refurbished my garage door like new. It runs quiet as a mouse now, smooth rolling all the way. New spring, new wheels, new something else I can’t remember the name of but, all I know is I’m exceedingly happy with the job their technician “Chris” did for us. He arrived early, was kind, thorough and professional and he cleaned up after himself. Great work Chris. Great serve Precision Doors.
- Tom Alston
Ellicott City, MD
Used this company before. Good work, friendly people and plenty of explanation.
- Jeff Richardson
Technician Chris Brown did a thorough inspection of the door and opener, explained his findings and provided multiple options from adjustments to spring and bearings replacement along with two new opener options, all clearly outlined and priced. We chose to have the springs and bearings replaced and serviced, which Mr. Brown completed in about an hour. Upon paying for the services, Mr. Brown provided us with the quotes for the two door opener options, one of which we are likely to have installed later in the summer of 2026. Mr. Brown was quite knowledgeable and very helpful in explaining what each option would provide and the associated warranties. A very professional service call, I’ll use Precision for future work and recommend them to anyone interested in garage door repair.
- Caryn Hamlin
Baltimore, MD
The company was super responsive (same day service), and Chris (the technician) did a great job! He was extremely knowledgeable and took the time to walk me through equipment, options, etc so that I was able to make a well informed decision. He completed the work very efficiently. Thank you!
- Jeffrey Graham
Linthicum Heights, MD
Chris Brown the service technician was great. He showed up on time and knew exactly what he was doing and clearly communicated what needed to be done.
- Keith Savard
Fast and friendly service.
- Steven Erlitz
Catonsville, MD
I have used precision in the past and have always been happy with the work. Chris was extremely helpful with my current problem. He expertly walked me through all the issues and helped me decide on the best solution. He was very polite, professional and efficient with the work
- Heather M
Mount Airy, MD
20+ year old garage broke and Precision sent Chris B. the next day. Chris was extremely helpful in determining what exactly was broken ( a few things) and what needed to be fixed now or wait till later. Since it was so old and this was a new home purchase we decided to replace almost everything besides the door itself. Chris was great at explaining the functionality of every piece we were replacing and going through all the changes after the replacement. Would definitely recommend.
- Stephen
Ellicott City, MD
We called Precision and were scheduled within a couple of days. Chris B. came on time, did a thorough analysis, and provided us with a couple of recommendations. We choose a new door opener and rollers, and they were installed on the visit within a couple of hours. Chris did an excellent job of explaining everything, and we now have an updated system that we are very pleased with.
- Ken Danker
Ellicott City, MD
I was having issues with my 22 year old garage door opener. I noticed the rubber belt was frayed and called Precision Door based on reviews on the internet. I received an immediate reply stating someone would be out the next day. The repairman, Chris, explained all the issues with my door and pointed out the problems. He repaired everything the same day, pointed out the repairs and thoroughly explained the new opener making sure I clearly understood its operation. Great Job !!!!!
- John Kirby
Service Provided:
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Technicians: Chris Brown
Chris Brown was my tech today and fixed a few issues I had with my garage door. I want to give him a plus 5 star rating! He called before showing up was right on time then inspected the issue and fixed my door way faster than expected. He was super professional and knows what he is doing ! I can’t say enough, very happy with the service he provided. Great service and hope Chris gets a shout out for going over and above!
- Jim Bullman
Westminster, MD
Christopher Brown was my technician today and he did an AMAZING JOB! He inspected all of my garage doors and addressed all of my concerns. He was very professional and clearly loves what he does.. He left me with an invoice to replace my garage openers at a later date. There was No Pressure and I loved that!! When we are ready I will love for him to return and service our home.. Thank You Chris B!!
- LaTeisha White
Ellicott City, MD
Mr.Chris Brown was excellent. He is very knowledgeable and patient with me. He diagnosed my door and gave options. He was wonderful…best service/technician I have experienced in a long time. I will be passing his name along to family and friends. Thank you Chris!
- Sheila Ward
Baltimore, MD
Chris was great. He located the problem immediately and took care of it promptly. He was very personable and understanding. He is an excellent service technician. Also, your operators on duty this weekend, delivered first rate service.
- Miriam Cohen
Baltimore, MD
Service engineer Chris was wonderful. He took time to explain all that was going to be done to uncover problems. He made sure that all was understood before starting the repair. After the repair. He made sure I understood how to work the garage door automatically and manually.
- Laurel Tria
Pikesville, MD
Great service! Our tech was knowledgeable and very professional.. highly recommend this company!
- Gail Friedler
This was the third time over the years that I have used Precision Each and every time the technicians were friendly, professional. Their work is outstanding. I would highly recommend Precision Precision I
- Kathleen Lyons
Severn, MD
Just liked the overall quality of products and the belt driven opener is great. Pretty much silent when opening and closing.
- Bradford Redding
Service Provided:
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Technicians: Chris Brown
Christopher Brown walked me through every single detail, efficiently installed everything, and left me feeling satisfied with his work! A+++
- Luke Texier
Excellent service. Friendly,knowledgeable ,professional staff.
- Mary Skeen
Columbia, MD
When I researched companies in my area Precision seemed to be at the top, with great reviews. The tech who came out to service of our doors could not have been more pleasnt, knowledge, and easy to work with. Chris first did a review of the all the components and found several that needed attention. Most of the components were 30 or years old. Chris broke down each and what needed to be replacement or repaired. So we were able to see what each work cost. While both of the openers were the same age he did recommend replacing both a one was still in decent shape. That honesty was a good sign of his and his company"s honesty.
- richard morrison
Totally happy with the entire experience offered by Precision Garage Door Service. I was able to book an appointment online for the following day with no problem. Chris Brown arrived when he said he would, assessed the problem quickly, and recommended a reasonably priced repair. The work was completed very quickly and my garage door now opens very smoothly and quietly. Will not hesitate to recommend the company to anyone looking for quick, efficient, and quality service.
- Ron Musselman
Pasadena, MD
I called around 7PM to schedule a repair to my broken double garage door. After speaking with Anthony, he was able to schedule my repair the next morning which I found to be extremely terrific. This was only the beginning of a fantastic experience with a contractor. Christopher Brown came the next day as scheduled, to fix my garage door. From the start he was professional and as we talked, he showed he was friendly, appreciative and knew his garage doors. After a thorough inspection of my broken door, he provided me with 4 estimates ranging from bare minimum to replacing all moving parts. He went over them slowly and explained each one very well. He wasn't trying to sell me any one of them which was appreciated by me. After agreeing on an option, he got right to work. He took no breaks and was constantly working. It was a big job to me but not to him. I watched some of his work and he definitely knew what he was doing. Within 2 hours he had finished. He then explained each part that he had replaced, how to perform maintenance and the 3 year warranty. After a demo of the now-working door, he explained the invoice and I happily paid it. I thanked him and he did the same after I told him how good he is at his job. I was very impressed by Chris and felt compelled to write this so he can get recognized as an excellent employee and person. He is a huge asset to your company in more ways than one. Thank you Chris!
- Patrick Carroll
Glen Burnie, MD
I was really impressed with Precision Garage Door's quick service. Chris, the technician who came out, was incredibly helpful and polite. He answered all my questions thoroughly and made the whole process easy. Highly recommend!
- Mariana Haag
Fast, courteous and right on time.
- Ron West
Chris Brown came out to my house originally to see why my garage door/opener wasn't working properly. He did a thorough inspection, explained what he found in great detail, and provided me with several different options about how to fix my garage door. He didn't pressure me to make a decision there on the spot and gave me some time to discuss with my family about what we wanted to do. A couple days later, we called back to set up our appointment, Chris came back and did an excellent job. I will be calling back (hopefully not for a long time) when I need my garage door system serviced.
- Michael Stefan