Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 473 reviews, averaging 4.88 Stars:
Owings Mills, MD
Product:
Owings Mills, MD
I needed a garage door spring replaced and I’ve been seeing the commercials for Precision and decided to give them a call my service technician named Jay arrived early and was friendly and polite and professional and knowledgeable ! He assessed my situation suggested a couple upgrades that I went with and I’m glad I did he got right to work and in a hour he was done he cleaned up and I’m a happy customer ! My garage door is so quiet now and works perfectly ! Thanks Jay and thanks Precision Garage Door !
- David Camak
Phoenix, MD
These guys are dialed in. Text, phone call & e-mail to communicate pending arrival of technician. He (Elijah) met me at our door with a smile, eye contact, and a firm handshake. He then diagnosed & fixed our problem.
- Ben Proctor
Reisterstown, MD
Jay was kind n courteous and above all very pleasant. As a former veteran of Vietnam he showed me n my wife the proper respect n very helpful in his representing your company. When he was done with the job he cleaned up and left me with the fact that I felt I would trust your company with any future jobs. PS... I am so glad I looked inside your marketpack n kept your advertisement.
- Tom Sabo
Owings Mills, MD
Our service provider Jay Constantine was timely, knowledgeable and completed our garage repair under his estimated time. He did an outstanding job repairing our garage door. I would highly recommend Precision !
- Tiffany Stewart Kline
Cockeysville, MD
Thank you for everything. Chris Brown was great. Love the new door openers. The service was fast and great quality.
- Tim
Product:
Owings Mills, MD
Everything was fine. Your tech Patrick was very personable and professional.
- Herb Wolfson
Owings Mills, MD
One of the coldest days my garage door stopped working. The technician, Chris was able to provide service the same day in that bitter cold. He was polite, friendly and methodical. Highly recommend
- Andrea Smith
Product:
Reisterstown, MD
Tito Cruz was an outstanding service technician! Thank you for your expertise and repairing my garage door so promptly!
- Megan Signor
Towson, MD
Our installer was very personable and professional, he was great. Thank you for the quick repair.
- Mike Sheedy
Towson, MD
Precision Door Service was called Tuesday, December 24 with a call that we were unable to open our garage door. Precision informed me that the earliest appointment they had was Thursday, December 26 from 10:30 - 1:30. I took that appointment but proceeded to call two other garage services and wasn't able to get anything earlier than Friday, December 27. Elijah Bowman came around 10:00 and explained the difference between a repair to an old wooden garage door and a new aluminum door. He had information on our door options and explained the different varieties and costs and we selected our new garage door. We were unable to lift our old wooded garage door to get my car out of the garage to go to Western Maryland but Elijah told us he would make some phone calls to see if he could get extra help. Within 30 minutes 3 other employees came to help and we were able to continue out Christmas visits. Thank You Elijah and Precision!
- Susan Hillis
Owings Mills, MD
Our garage door opener was starting to malfunction and not pick up on the remotes or transmitters from our vehicles. Contacted Precision and set up an appt. However, first surprise was that a technician (Chris) was readily available and on the way. Was impressed by this, and how fast the response time was. Chris was friendly, knowledgeable, and maintained professionalism. Chris immediately went about diagnosing the problem and explained throughout my options. Went ahead with replacing the old unit and installing a new unit. Chris gave an estimate of time and was impressed that he maintained that timeline regardless of hiccups along the way. Truly appreciated his time and, prompt explanation and install. Precision will be my go to for any garage related issues due to Chris' friendliness, knowledge, and prompt service. Thank you!
- George McKay
Product:
Owings Mills, MD
It was very expensive. I wish I could have replaced it myself, but since it is the holidays, it is snowing outside, and I don't have the time, I paid $965 for this company to fix it with a 90-day warranty. I don't have funds to for the $1400 plan which is to replace the wheels, 1 year warranty, etc. Unfortunately, when you overcharge, you will not get repeat business or recommendations from neighbors. The springs are springs and wheels don't line up like the original but the tech said it is fine. As long as it keeps working, I am fine. Shawn 11/22/24
- Shawn Steele
Sparks Glencoe, MD
Jay was an excellent technician. He was pleasant and personable and communicated well regarding the problem. I would recommend him without reservations. The service from Precision was timely and excellent. The service writer who took the order also is very pleasant and very competent.
- Sam Adler
Reisterstown, MD
Prompt and on time service. Technician Jay explained the options clearly and worked quickly and neatly. He also offered helpful tips for maintaining the equipment.
- Steven L
Reisterstown, MD
The technician Bobby was courteous, professional and knowledgeable.
- Edelmira Brekke
Owings Mills, MD
Fantastic experience working with Elijah. He was super professional. Explained all of the repairs in great detail and made sure we were satisfied with the results.
- Robert Stovall
Stevenson, MD
Elijah is great, explained our garage door issues clearly then got the work done efficiently
- Geoff Garinther
Randallstown, MD
I was a little hesitant to use Precision. I was very pleased with their service. I received an immediate return call to schedule an appointment. Then I received a call about a cancellation. The appointment was moved up!!! The technicians were very knowledgeable of my problems and immediately service the door!! The garage door was working without any issues!!! Brent and Cody were very personable and resolved the problems with my door!!!! I give an A+ for the job they perform!!!!
- Lenwood Hall
Parkville, MD
My garage door hadn't been serviced in years. Took a chance and did an online search and found Precision! I was very pleased with my garage door rebuild today, Very knowledgeable and got the job done in a timely manner.
- Vivian Richburg
Parkville, MD
No one wants a garage spring to break but that happened to us on a Friday late afternoon. I was so relieved to hear someone could come out and fix it over the weekend. Jay was on time and knowledgeable and worked efficiently. He was courteous in our home and asked questions to determine what was going on. It wasn’t a bill we were expecting but when it’s a safety issue, it’s worth it.
- Sandra Alexis
Owings Mills, MD
Tyler and the team were incredible. He called on his way to our house and even asked if we needed any snack from the gas station while he was there. He sent an awesome text message about himself before arriving that made us feel like we had a friend coming to work on the garage and not a 3rd party vendor. And, Tyler and the team were super professional and did a great job providing options for our repair. Highly recommend these guys.
- Thibault Manekin
Towson, MD
Elijah did a great job on repairing my garage door. He was very informative, ensuring I understood the products in comparison to cost. He fixed my initial problem and others. Garage door is working the best ever. I’m very satisfied with my service!!! Would definitely use them again.
- Gale Alston
Pikesville, MD
The initial phone with Tyler was pleasant & afterwards an appointment was scheduled: Thank you Precision Garage Door service, your Technician/Repairman “Elijah” arrived on time, was professional, friendly and performed the work needed in a timely manner. I am a satisfied customer!
- Anthony Wilkins
Phoenix, MD
Saw tv add and thought the company knew how to fix my garage door problem. Turns out they were to get my problem repaired and Robert offered some insight into how to avoid future problems. Thanks
- Donald Norris
Owings Mills, MD
I was very happy with the service. Bobby was very professional and extremely helpful and pleasant as well as knowledgeable. I couldn't get my car out of the garage and Bobby was here in an hour.
- Sylvan Rubin
Reisterstown, MD
Elijah is exceptional. I highly recommend using this company. I was completly impressed with the professionalism and customer service. The best part is your getting all this with honest fair pricing. This is my honest opinion
- Richard Miliman
White Marsh, MD
Where to start, I purchased a Garage door from these guys via their sales guy Fred. That said up until he sealed the deal on a $24,000 residential garage door he was Johnny on the spot. From the moment the contract was signed it’s been a S Show. It’s been about a year since signing and here I am sitting, waiting for a call or them to show up to fix the door. It’s been a nightmare experience. I would not recommend this company. They are there up until you sign that contract. Horrible experience doesn’t even start to explain the issues we have had.
- Ray Makowski
Reisterstown, MD
The technician (Tavon) was early and called to let me know he was on the way. Once here he did a great job of diagnosing and alleviating the problem. He also did a quick checkup of my two door 18-year old doors/systems and pointed out things that might become issues in the coming years. Overall, a great job by the company setting up the appointment and the tech who fixed my problem.
- Jim Oremland
Pikesville, MD
Elijah Bowman was timely, thorough, and courteous. That is all I needed. He explained and showed me everything I needed to know. I was very pleased!
- Cheryl Pasteur
Chris Brown was our installer. He was very competent, efficient, and thorough. We were very pleased with the installation.
- Warren Green