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Read what people are saying
about Precision Garage Door in:

Reisterstown | Towson Area, MD

Precision Garage Door of Baltimore
has received 247 reviews, averaging 4.85 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job
Brian Lopez
A Response from: Mike Brickner

Thanks so much for taking the time to leave us a review!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, Keith was great and quickly identified what needed to be repaired.
Donna Bailey
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
Cathy Mcerlean
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.
Thomas Lilly
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.
Joseph Marine
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future. P.S. We'd be glad to send out an additional remote for no additional charge!

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the professionally installed new garage door opener. Keith was thorough in explaining the deficiencies of the older unit and the great advantages of the new opener's technology. I happily pass-on my recommendation for Precision Door Service.
CJS
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've now used Precision three times and been very happy with everything. They are professional, competent, friendly, easy to get appointments with and punctual. Keith has been our technician twice and has been awesome.
Paul Laporte
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.
Randi Penfil
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Outstanding professionalism and customer service!
D. Nelson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!
Susie Burgess
A Response from: Mike Brickner

Susie, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent
Mercy Garrett
A Response from: Mike Brickner

Mercy, Thanks for taking the time to leave us a review and for choosing Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and courtesy, repair was made and completed in a timely manner. Very satisfied, great work and response time. Thank you very much gentlemen.
Jay Lunceford
A Response from: Mike Brickner

Jay, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock
Calli Ivester
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith, your technician is a gem! Very professional and efficient, previously was not that happy with your services but figured that I would give it one more try. I am very glad that I did....
Ron Gartenhaus
A Response from: Mike Brickner

Ron, Thank you so much for your time to review and rate Keith and your experience with Precision Door Service. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Spring on my garage door broke causing the door off track at 5pm. I called Precision and they were willing to send someone out that night. I opted to wait till the morning and they were there on time, walked me through what was broken, fixed it, and showed me what I should be looking for moving forward. The tech, Olaniyi, was extremely polite and professional and I will definitely call Precision again if the need ever arises. Top quality company with top quality services! I would highly recommend Precision!!!
Patrick Denobrega
A Response from: Mike Brickner

Patrick, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed new motor. Fast and professional service! Outstanding company will use for any future needs.
Stephen Freedman
A Response from: Mike Brickner

Stephen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, prompt and explained how the repair was going to be completed.
Angie
A Response from: Mike Brickner

Thank you Angie!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.
Ellen Levy-gray
A Response from: Mike Brickner

Ellen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!
Phillip Fratesi
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.
Sharon Vidrine
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely and excellent service. Very knowledgable and extremely courteous technician.
John Davis
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
Adam
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.
George Hoche
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.
Bob Dubit
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, quick service. Great job will use again.
Bill Reynolds
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely professional. They care about their work. Derrick is great. Can't say enough good things.
Ed Dreiband
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have been customers often of Precision Door for many years. Not only are they competent, responsive, and experts at what they do, they honor their warranties and stand behind their work. We would never consider using another company for our garage door requirements. AND, their prices are extremely fair.
Anne Gamber
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick provided great service. Our springs broke yesterday and called for service. Rick came the next day. He explained everything as he went along. Great job!
Ira Bernstein
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick is very courteous and does not treat you as if you are stupid. Rick gave me a description of everything he was going to do and invited me to watch. Work was completed very quickly and professionally. He told me what to expect from the new spring TTF so that I could keep an eye and ear on it. I thought the spring price was high but that is what it is. I would recommend Precision Garage Door for repairs, no reservations.
John Cochran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, clearly explained the problem, and fixed it. Rick was also very personable.
Barbara & PerrynKagen
Service Provided:
Garage Door Repair
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