Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 482 reviews, averaging 4.88 Stars:
Owings Mills, MD
Parkville, MD
We choose Precision Garage because of their TV ad. We had an issue with our new garage door installation only because he was a new employee. After alerting the company, the issue was immediately addressed. JR, a more experienced repairman, was very courteous and repaired the issue, going over and above what we asked him to do. We would be glad to recommend Precision Garage Door.
- Carol Pindell
Parkville, MD
Technician was very knowledgeable and friendly. Took care of all my needs. Thanks!
- Mary Ellen Smith
Pikesville, MD
Amazing. Next day service, on a Sunday no less. And, at no extra charge. The tech was terrific. Pleasant, efficient and interested in our satisfaction. My next call will be to Precision.
- Carl Jacobs
Towson, MD
They did a very nice job!
- Ken Benway
Pikesville, MD
Nick was on-time to the scheduled appointment, friendly and helpful. He fixed my garage door's issue quickly and with a smile.
- Jessica Grosman
Product:
White Marsh, MD
Was able to schedule an appt for the next day and he actually arrived early. Jay was very helpful, he patiently and professionally explained my options. The work was done quickly and now the door is fixed, plus glides much more smoothly than before.
- Sharon Bildstein
Owings Mills, MD
I scheduled an appointment online and got a next day service. Elijah came early, explained everything, and had everything working in about an hour. Thanks, Precision!
- Tony Pernasilice
Randallstown, MD
Bobby was very knowledgeable and was able to answer all my questions. I am very pleased with the quality of the work he performed and going over with me step by step.
- KEITH GARNER
Owings Mills, MD
Chris Brown was our installer. He was very competent, efficient, and thorough. We were very pleased with the installation.
- Warren Green
Product:
Owings Mills, MD
I needed a garage door spring replaced and I’ve been seeing the commercials for Precision and decided to give them a call my service technician named Jay arrived early and was friendly and polite and professional and knowledgeable ! He assessed my situation suggested a couple upgrades that I went with and I’m glad I did he got right to work and in a hour he was done he cleaned up and I’m a happy customer ! My garage door is so quiet now and works perfectly ! Thanks Jay and thanks Precision Garage Door !
- David Camak
Phoenix, MD
These guys are dialed in. Text, phone call & e-mail to communicate pending arrival of technician. He (Elijah) met me at our door with a smile, eye contact, and a firm handshake. He then diagnosed & fixed our problem.
- Ben Proctor
Reisterstown, MD
Jay was kind n courteous and above all very pleasant. As a former veteran of Vietnam he showed me n my wife the proper respect n very helpful in his representing your company. When he was done with the job he cleaned up and left me with the fact that I felt I would trust your company with any future jobs. PS... I am so glad I looked inside your marketpack n kept your advertisement.
- Tom Sabo
Owings Mills, MD
Our service provider Jay Constantine was timely, knowledgeable and completed our garage repair under his estimated time. He did an outstanding job repairing our garage door. I would highly recommend Precision !
- Tiffany Stewart Kline
Cockeysville, MD
Thank you for everything. Chris Brown was great. Love the new door openers. The service was fast and great quality.
- Tim
Product:
Owings Mills, MD
Everything was fine. Your tech Patrick was very personable and professional.
- Herb Wolfson
Owings Mills, MD
One of the coldest days my garage door stopped working. The technician, Chris was able to provide service the same day in that bitter cold. He was polite, friendly and methodical. Highly recommend
- Andrea Smith
Product:
Reisterstown, MD
Tito Cruz was an outstanding service technician! Thank you for your expertise and repairing my garage door so promptly!
- Megan Signor
Towson, MD
Our installer was very personable and professional, he was great. Thank you for the quick repair.
- Mike Sheedy
Towson, MD
Precision Door Service was called Tuesday, December 24 with a call that we were unable to open our garage door. Precision informed me that the earliest appointment they had was Thursday, December 26 from 10:30 - 1:30. I took that appointment but proceeded to call two other garage services and wasn't able to get anything earlier than Friday, December 27. Elijah Bowman came around 10:00 and explained the difference between a repair to an old wooden garage door and a new aluminum door. He had information on our door options and explained the different varieties and costs and we selected our new garage door. We were unable to lift our old wooded garage door to get my car out of the garage to go to Western Maryland but Elijah told us he would make some phone calls to see if he could get extra help. Within 30 minutes 3 other employees came to help and we were able to continue out Christmas visits. Thank You Elijah and Precision!
- Susan Hillis
Owings Mills, MD
Our garage door opener was starting to malfunction and not pick up on the remotes or transmitters from our vehicles. Contacted Precision and set up an appt. However, first surprise was that a technician (Chris) was readily available and on the way. Was impressed by this, and how fast the response time was. Chris was friendly, knowledgeable, and maintained professionalism. Chris immediately went about diagnosing the problem and explained throughout my options. Went ahead with replacing the old unit and installing a new unit. Chris gave an estimate of time and was impressed that he maintained that timeline regardless of hiccups along the way. Truly appreciated his time and, prompt explanation and install. Precision will be my go to for any garage related issues due to Chris' friendliness, knowledge, and prompt service. Thank you!
- George McKay
Product:
Owings Mills, MD
It was very expensive. I wish I could have replaced it myself, but since it is the holidays, it is snowing outside, and I don't have the time, I paid $965 for this company to fix it with a 90-day warranty. I don't have funds to for the $1400 plan which is to replace the wheels, 1 year warranty, etc. Unfortunately, when you overcharge, you will not get repeat business or recommendations from neighbors. The springs are springs and wheels don't line up like the original but the tech said it is fine. As long as it keeps working, I am fine. Shawn 11/22/24
- Shawn Steele
Sparks Glencoe, MD
Jay was an excellent technician. He was pleasant and personable and communicated well regarding the problem. I would recommend him without reservations. The service from Precision was timely and excellent. The service writer who took the order also is very pleasant and very competent.
- Sam Adler
Reisterstown, MD
Prompt and on time service. Technician Jay explained the options clearly and worked quickly and neatly. He also offered helpful tips for maintaining the equipment.
- Steven L
Reisterstown, MD
The technician Bobby was courteous, professional and knowledgeable.
- Edelmira Brekke
Owings Mills, MD
Fantastic experience working with Elijah. He was super professional. Explained all of the repairs in great detail and made sure we were satisfied with the results.
- Robert Stovall
Stevenson, MD
Elijah is great, explained our garage door issues clearly then got the work done efficiently
- Geoff Garinther
Randallstown, MD
I was a little hesitant to use Precision. I was very pleased with their service. I received an immediate return call to schedule an appointment. Then I received a call about a cancellation. The appointment was moved up!!! The technicians were very knowledgeable of my problems and immediately service the door!! The garage door was working without any issues!!! Brent and Cody were very personable and resolved the problems with my door!!!! I give an A+ for the job they perform!!!!
- Lenwood Hall
Parkville, MD
My garage door hadn't been serviced in years. Took a chance and did an online search and found Precision! I was very pleased with my garage door rebuild today, Very knowledgeable and got the job done in a timely manner.
- Vivian Richburg
Parkville, MD
No one wants a garage spring to break but that happened to us on a Friday late afternoon. I was so relieved to hear someone could come out and fix it over the weekend. Jay was on time and knowledgeable and worked efficiently. He was courteous in our home and asked questions to determine what was going on. It wasn’t a bill we were expecting but when it’s a safety issue, it’s worth it.
- Sandra Alexis
We needed immediate garage service and Precision sent technician Bobby the next day, on a hot Saturday. It was clear we needed significant repair & replacement of numerous garage door components. Bobby provided a thorough explanation and options for our choice. His truck was fully equipped to complete all replacements and repairs at this appointment. We are very pleased with the promptness, the completed work, the needed upgrades, the Warrenty, and the professionalism shown by Bobby.
- Amy Philadelphia