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Read what people are saying
about Precision Garage Door in:

Reisterstown | Towson Area, MD

Precision Garage Door of Baltimore
has received 214 reviews, averaging 4.84 Stars:
Review:

5+ STARS. Rick was terrific. He was on time, friendly, professional, extremely knowledgeable, and explained everything he was doing in detail. I had problems installing my new garage door opener and Rick solved the problems immediately. He showed me how to take care of the opener and how to solve minor problems going forward. He was very thorough. If all the techs are as good as Rick, Precision has a great group of people. Great job!
Tom V.
Service Provided:
Garage Door Opener Install
Review:

Very reliable, quick response to service call. Rick was courteous and answered any questions we had regarding our issue with the garage door. Would definitely recommend Precision.
Leonard Kerker
Service Provided:
Garage Door Repair
Review:

Not happy sitting home all day Monday, when told a technician would be here between 8 and 12, only to get a call at noon saying about 1 and a half hour delay. Was good with that. However, when receiving a call at 3 pm saying not going to make it, need to sit home to wait again the following day, I was not happy. Need better scheduling.
Dan Guers
Service Provided:
Broken Garage Door Spring Repair
Review:

My technician was so nice and informative! Corrected the issue and explained everything to me.
Liz Bronstein
Service Provided:
Garage Door Repair
Review:

The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
Janine Tucker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

In these days of telephone trees and long waits it was a surprise and pleasure to talk to a pleasant woman who collected the necessary information and promised service the same afternoon after my spring broke. And Rick impressed and pleased me with his obvious know-how and pleasant manner. I'm a happy camper.
Louis Nielsen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent and professional representative of the company. Made me feel confident that it is an expert company. Looking forward to the work the company will perform.
Deborah Leather
Service Provided:
Garage Door Repair
Review:

Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.
Stephen Meltzer
Service Provided:
Garage Door Repair
Review:

Very satisfied. Arrived as scheduled, and fixed in short order.
Walter Savoye
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

I called Precision on a Friday and had an appointment set for Saturday 12:00-3:45. The Tech. called at 11:00 and asked if he could come over early. He showed up at 11:30 and looked at the garage door and gave me a price to replace both springs on the garage door. I knew that the price was going to be high because of reading the other reviews. I like the fact that the Tech was very nice and did not try and sell me other parts but just the parts that were broken. He was fast and got the job done in 20 mins. I don't mine paying more when you get service like this. I will use them again.
William Fletcher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

very knowledgeable and attentive!
Rachel Hess
Service Provided:
Garage Door Repair
Review:

Great Service/ GREAT PEOPLE
Ed Dreiband
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

They where very efficient and very pleasant
Gary Gostomski
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Excellent, immediate service. We have used Precision for many years, replacing our garage door as well as springs and have always been very pleased. Derrick was very knowledgeable and gave excellent customer service.
Mona and herbert Arenberg
Service Provided:
Broken Garage Door Spring Repair
Review:

Rick was very professional and I believe did an excellent job, both the replacement motor as well as what he would do and how long it would take. His truck had a dead battery which made him late, but he left it running during the repair and didn't cancel the appointment, and that was much better for me.
Patti Saunderson
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Rick thoroughly checked the door. He showed and explained what and how to know when the door needs to be serviced or replaced. He was polite and professional. I will use your company and will definitely request Rick to be the technician.
William Howard
Service Provided:
Garage Door Repair
Review:

Jeff fixed a serious problem immediately. He then gave us a what if in the future plan for our 60+ year old garage door system
Michael Pusin
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Rick was prompt, professional and polite. He did his job quickly and left the garage clean. Great experience, thanks
George Brennan
Service Provided:
Broken Garage Door Spring Repair
Review:

I have been recommending Precision to everyone who might need a new garage door. Outstanding service.
Lee Mintz
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Ur service rep rick was very thorough and fast, courteous
Gary Belle
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Thank you ! The service was wonderful,the service man , Rick,was so professional and very kind ! I.will spread the word
Estell Siegman
Service Provided:
Garage Door Opener Repair
Review:

Rick as my installer he did a great job explaining what he had to do and the best way to get it done he was fast courteous and we he completed the job he explained what he did and the warranty information. I give his services a 5 star rating
Greg Neal
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Rick was very helpful and explained everything about my new garage door opener before he installed it. He went over everything about operation of the new equipment before he left.
Patricia Baker
Service Provided:
Garage Door Opener Install
Review:

Have used Precision for all my Garage Door services both homes I have owned over the last 20 years. Prompt professional service every time. Service Tech's A+ in experience and expertise. Highly recommend.
Joseph Allio
Service Provided:
Garage Door Repair
Product:
Springs
Review:

We needed a repair today and you scheduled a repairman for this afternoon. He arrived within the time period specified and accomplished the repair-installation of a new motor and assembly and key pad. I was impressed with the prompt service and the knowledge and courtesy of the repairman.
Morris Segall
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

I have used your company for my garage door repair/service. Your intak process is efficient and scheduling is flawless. Your employees are always on time and provide a detailed description the problem, the solution and estimate of both cost and time. Matt worked on repairing our garage door. He was polite, courteous, knowledgeable and a pleasure to work with. He is an asset to the company. I will never consider using another company to service the garage doors.
Madhu Annadata
Service Provided:
Garage Door Repair
Review:

I saw one of your trucks doing a job in my neighborhood- decided to take down the number just in case. Two months later “just in case” happened. Definitely 5 stars for the technician that performed the work. Thorough and professional.
Rick Freeman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I couldn't get out my car out of my garage since my spring broke. I called around 8AM, got a 10-12 window, & they came 11:15. We got a new spring for one door, and we replaced another door's opener since it would no longer work with a remote. It cost $270 for the spring & $595 for a belted Lift Master opener, & the only other cost was tax. Both came with guarantees.The guy we had (Rick) was very nice & courteous and seemed knowledgeable and honest. We are pleased.
Denise Cammarata
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision Doors service people are always good about calling and explaining what went wrong and how it can be fixed. Have been visited by Rick, Derrick, at least one other person over the years-- all very courteous and good communicators. Have used them for several years and several urgencies, very satisfied. Thanks Team!
Donna Magid
Service Provided:
Garage Door Repair
Review:

We appreciated the real person on calling for garage door service. The appointment was set in reasonable time frame and the technician was prompt, knowledgeable and did a great job. Thank you very much.
Catherine Giordanetti
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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