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Read what people are saying
about Precision Garage Door in:

Reisterstown | Towson Area, MD

Precision Garage Door of Baltimore
has received 232 reviews, averaging 4.85 Stars:
Date: 02/17/2020
Garage Door Opener Repair
Reisterstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed new motor. Fast and professional service! Outstanding company will use for any future needs.
Stephen Freedman
A Response from: Mike Brickner

Stephen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Date: 02/04/2020
Garage Door Repair
Parkville, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, prompt and explained how the repair was going to be completed.
Angie
A Response from: Mike Brickner

Thank you Angie!

Service Provided:
Garage Door Repair
Product:
Springs
Date: 01/27/2020
Garage Door Opener Repair
Owings Mills, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.
Ellen Levy-gray
A Response from: Mike Brickner

Ellen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
Date: 01/04/2020
Garage Door Repair
Phoenix, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These folks are great! I called on Friday afternoon. They were here on time on Saturday morning. Rick the technician was super helpful by giving me some maintenance pointers, such as simple lubrication. I may try that but for anything more serious, I'll definitely call Precision again. 5 Stars for sure!
Phillip Fratesi
Service Provided:
Garage Door Repair
Date: 12/15/2019
Garage Door Opener Install
Reisterstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.
Sharon Vidrine
Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Date: 12/13/2019
Garage Door Opener Install
Reisterstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely and excellent service. Very knowledgable and extremely courteous technician.
John Davis
Service Provided:
Garage Door Opener Install
Product:
Opener
Date: 11/29/2019
Garage Door Opener Install
Towson, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garrett was great! He was on time, worked efficiently, acted professionally and did a good job for a fair price.
Adam
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 11/17/2019
Broken Garage Door Spring Repair
Monkton, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff (the technician) is knowledgeable, courteous and dedicated. He came in in spite of late hour, diagnosed and discussed the problems, and promptly fixed the garage door.
George Hoche
Service Provided:
Broken Garage Door Spring Repair
Date: 11/14/2019
Garage Door Repair
Owings Mills, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.
Bob Dubit
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Date: 10/21/2019
Garage Door Repair
Owings Mills, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, quick service. Great job will use again.
Bill Reynolds
Service Provided:
Garage Door Repair
Date: 09/29/2019
Garage Door Opener Repair
Owings Mills, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely professional. They care about their work. Derrick is great. Can't say enough good things.
Ed Dreiband
Service Provided:
Garage Door Opener Repair
Date: 09/03/2019
Garage Door Repair
Reisterstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have been customers often of Precision Door for many years. Not only are they competent, responsive, and experts at what they do, they honor their warranties and stand behind their work. We would never consider using another company for our garage door requirements. AND, their prices are extremely fair.
Anne Gamber
Service Provided:
Garage Door Repair
Date: 08/16/2019
Broken Garage Door Spring Repair
Randallstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick provided great service. Our springs broke yesterday and called for service. Rick came the next day. He explained everything as he went along. Great job!
Ira Bernstein
Service Provided:
Broken Garage Door Spring Repair
Date: 07/24/2019
Broken Garage Door Spring Repair
Parkville, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick is very courteous and does not treat you as if you are stupid. Rick gave me a description of everything he was going to do and invited me to watch. Work was completed very quickly and professionally. He told me what to expect from the new spring TTF so that I could keep an eye and ear on it. I thought the spring price was high but that is what it is. I would recommend Precision Garage Door for repairs, no reservations.
John Cochran
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 07/23/2019
Garage Door Repair
Pikesville, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, clearly explained the problem, and fixed it. Rick was also very personable.
Barbara & PerrynKagen
Service Provided:
Garage Door Repair
Date: 07/18/2019
Garage Door Opener Repair
Pikesville, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was on time and the service tech, Rick was professional and knowledgeable. After my garage door opener stopped working Precision was able to do the service the next morning which was wonderful! The motor needed to be replaced and Rick had the unit on his truck and was able to replace it within an hour. Great company!
Joan Schultz
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Date: 07/12/2019
Garage Door Repair
Randallstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would definitely give a five-star rating for the work done on my garage door, and for the ease and expert performance I was able to witness from the technician.
Kidane Abraham
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Date: 06/27/2019
Broken Garage Door Spring Repair
Towson, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On-time, friendly, efficient. I appreciated the good deal.
Rina Rhyne
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 06/03/2019
Garage Door Opener Install
Nottingham, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5+ STARS. Rick was terrific. He was on time, friendly, professional, extremely knowledgeable, and explained everything he was doing in detail. I had problems installing my new garage door opener and Rick solved the problems immediately. He showed me how to take care of the opener and how to solve minor problems going forward. He was very thorough. If all the techs are as good as Rick, Precision has a great group of people. Great job!
Tom V.
Service Provided:
Garage Door Opener Install
Date: 05/03/2019
Garage Door Repair
Pikesville, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very reliable, quick response to service call. Rick was courteous and answered any questions we had regarding our issue with the garage door. Would definitely recommend Precision.
Leonard Kerker
Service Provided:
Garage Door Repair
Date: 04/16/2019
Broken Garage Door Spring Repair
Phoenix, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not happy sitting home all day Monday, when told a technician would be here between 8 and 12, only to get a call at noon saying about 1 and a half hour delay. Was good with that. However, when receiving a call at 3 pm saying not going to make it, need to sit home to wait again the following day, I was not happy. Need better scheduling.
Dan Guers
Service Provided:
Broken Garage Door Spring Repair
Date: 04/02/2019
Garage Door Repair
Reisterstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was so nice and informative! Corrected the issue and explained everything to me.
Liz Bronstein
Service Provided:
Garage Door Repair
Date: 02/19/2019
Garage Door Opener Install
Towson, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The website and customer service representative were professional and courteous. Rick was awesome and came out and installed a new garage door opener for me and programmed my car. He was excellent!!
Janine Tucker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Date: 02/12/2019
Broken Garage Door Spring Repair
Reisterstown, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In these days of telephone trees and long waits it was a surprise and pleasure to talk to a pleasant woman who collected the necessary information and promised service the same afternoon after my spring broke. And Rick impressed and pleased me with his obvious know-how and pleasant manner. I'm a happy camper.
Louis Nielsen
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 02/11/2019
Garage Door Repair
Pikesville, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and professional representative of the company. Made me feel confident that it is an expert company. Looking forward to the work the company will perform.
Deborah Leather
Service Provided:
Garage Door Repair
Date: 01/30/2019
Garage Door Repair
Lutherville Timonium, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick came to look at my garage door really quickly and resolved the problem completely. As usual, I was very satisfied with Precision's service and support.
Stephen Meltzer
Service Provided:
Garage Door Repair
Date: 01/23/2019
Garage Door Opener Repair
Towson, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied. Arrived as scheduled, and fixed in short order.
Walter Savoye
Service Provided:
Garage Door Opener Repair
Product:
Cables
Date: 01/19/2019
Broken Garage Door Spring Repair
Nottingham, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision on a Friday and had an appointment set for Saturday 12:00-3:45. The Tech. called at 11:00 and asked if he could come over early. He showed up at 11:30 and looked at the garage door and gave me a price to replace both springs on the garage door. I knew that the price was going to be high because of reading the other reviews. I like the fact that the Tech was very nice and did not try and sell me other parts but just the parts that were broken. He was fast and got the job done in 20 mins. I don't mine paying more when you get service like this. I will use them again.
William Fletcher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Date: 01/11/2019
Garage Door Repair
Owings Mills, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very knowledgeable and attentive!
Rachel Hess
Service Provided:
Garage Door Repair
Date: 12/08/2018
Garage Door Opener Repair
Owings Mills, MD
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service/ GREAT PEOPLE
Ed Dreiband
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
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