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Read what people are saying
about Precision Garage Door in:

Reisterstown | Towson Area, MD

Precision Garage Door of Baltimore
has received 263 reviews, averaging 4.86 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

fast and excellent service.Technician Tristan Tindall was very knowledgeable,pleasant and worked in a very timely manor. Garage door works great! Would highly recommend.
James Frost
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Tristan. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for such beautiful garage doors. Your company is spot on. From the first time I called your company with my old doors years ago until now when I purchase 2 garage doors with openers. From the front office to the salesman to the technicians everyone was so easy to talk to. When I was given a time they were always here on time They called ahead and gave me the length of time it would take them to reach my home. They answered all questions for my husband and I. Thank You again for a Great Job!!!!
Iris Sless
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt same day service on my broken Garage Door. All needed new parts were available and installed on the first visit. Layne was professional and courteous. A pleasure to deal with Precision Door Service. I highly recommend Precision to others.
Scott Grimes
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had such a great experience with our technician, who was able to be here in less than 24 hrs. He not only replaced our spring, but taught us a great deal about out garage doors.
Kevin Bell
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Preston. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech Keith performance went over and beyond. Very courteous and efficient. Outstanding company, highly recommended.
William Smith
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joey did an excellent job .He knew what to do and got the job done. We were very pleased . Thanks for sending him.
James Martin
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Joe. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work. Quick and efficient. Dakota was very knowledgeable and polite. He called ahead of time and was able to arrive before scheduled time, which helped free up my afternoon.
Kim Shellenberger
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived less than 24 hours after call requesting service. Technician was extremely knowledgeable, efficient, courteous and helpful. Highly recommend Precision Door.
Linda Rothwell
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision Door. One of your repair technicians (Keith) just left my home after to getting my garage door in order. We unfortunately made the wrong choice with a different company prior to this and were still experiencing issues. Keith was very knowledgeable and was able to explain in a simple way exactly where the issues were. The door is opening great now. Thank you again, Lovett Davis
Lovett Davis
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning and Dakota arrived this afternoon! Great service, he took the time to explain the problem, and the job was completed quickly. I would highly recommend Precision!
Phyllis Randall
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The professioalism and service was EXCELLENT!!! Your company has employees that have set the bar so high that you should receive accolades for having them as employees on your team. Thank you very much!
Kevin Carter
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had gotten service from Precision on our previous house and now that we moved to a new house, Precision was the only choice. Keith, our service person was phenomenal and did a perfect job and was every bit professional, knowledgeable and kind...5 stars for Keith!!
Patti Medinger
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James was prompt, professional and very knowledgeable.
Tom Benisch
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe C was perfect by calling earlier than expected and came at promised earlier time. He was able to repair our opener wall unit when a replacement did not work, thus saving us money! Prompt, polite and efficient to earn our perfect 100% rating!
Henry Holzman
A Response from: Mike Brickner

Henry, Thank you so much for choosing Precision Door Service and for leaving the great review of your service visit with Joe.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech did a wonderful job
Jim Carr
A Response from: Mike Brickner

Jim, Thanks for your business and taking the time to leave us a review.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

our garage door was/is quite old and the springs seem to have given out. the door got stuck when we tried to open the garage. your company was the first and only one we called, the phone call was answered by a human being who checked schedules and told us that a technician could come, between 10:30 (right when we had called) and 12:30 AM. when the tech (Keith) arrived with his assistant/trainee (Kyle) on location having called beforehand to say that he would be here with 30 minutes (and was present), both he and his assistant were able to assess the situation quickly, competently and correctly and proceeded with the work, after having given me a price quote. in less than an hour, the garage was repaired and fully operational and both worked in a focused, calm and polite manner. these days, to find such exceptional team members is rare. hold on to them, both, but especially Keith who was in the lead. they are/he is worth his weight in gold. highly recommended.
Morad Eghbal
A Response from: Mike Brickner

Morad, WOW! Thank you so much for sharing your exceptional experience with our team! Keith is definitely worth his weight in GOLD...we agree! We also thank you for calling on us and giving us the opportunity to repair your garage door. If you'd see fit, we'd gladly take referrals such as neighbors, friends and family members.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job
Brian Lopez
A Response from: Mike Brickner

Thanks so much for taking the time to leave us a review!

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, Keith was great and quickly identified what needed to be repaired.
Donna Bailey
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a broken cable on one of our garage doors, but the whole lift system was jerry-rigged and out of date. Precision responded to my request for a bid within 10 minutes, they were at my house (on Saturday of a holiday weekend) within 2 hours, and they provided a fair estimate and completed the work I requested - replacing the springs and cables on both doors, and installing new, belt-drive lifts on both doors, within a few hours. Their technicial - Keith C. - was knoweldgable, prompt and courteous. We are so happy with our new garage lift system!
Cathy Mcerlean
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We pride ourselves on excellent customer service done in a timely fashion, well stocked vehicles & certified and background checked technicians and a warranty package second to none. We'd love to receive any referrals and welcome you to use us again if needed in the future

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service. Fantastic installer. Fantastic result. Called late in the afternoon and had an appointment for the following morning. Rick checked in from fifteen minutes out. He assessed the problem and put together two options for the repair. He carefully explained each option, and had all the materials he needed right on the truck. The repair was quickly finished, and then Rick set up my wife's car with her on-board door opener. Before Rick left, he made sure I understood all the new features and gave me his mobile number so that I could reach him if I had any other questions or problems. The new lift unit is whisper quiet, and well worth the investment. In today's world of mediocracy-is-the-norm, Rick and Precision Garage are a most refreshing return to service above and beyond from the initial contact through the install and follow-up. Got a garage door problem? Call Precision Garage Door Service.
Thomas Lilly
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I recently had a complete replacement of garage door opener, springs, and door roller wheels in May 2020. The price was higher than expected, compared to internet search of costs, but the service was excellent, with a very quick and timely response, and the work appears to be very well done. Only minor disappointment is that the garage door opener only came with one remote rather than two.
Joseph Marine
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future. P.S. We'd be glad to send out an additional remote for no additional charge!

Service Provided:
Install Garage Doors
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very pleased with the professionally installed new garage door opener. Keith was thorough in explaining the deficiencies of the older unit and the great advantages of the new opener's technology. I happily pass-on my recommendation for Precision Door Service.
CJS
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've now used Precision three times and been very happy with everything. They are professional, competent, friendly, easy to get appointments with and punctual. Keith has been our technician twice and has been awesome.
Paul Laporte
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.
Randi Penfil
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Outstanding professionalism and customer service!
D. Nelson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!
Susie Burgess
A Response from: Mike Brickner

Susie, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent
Mercy Garrett
A Response from: Mike Brickner

Mercy, Thanks for taking the time to leave us a review and for choosing Precision Door Service.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and courtesy, repair was made and completed in a timely manner. Very satisfied, great work and response time. Thank you very much gentlemen.
Jay Lunceford
A Response from: Mike Brickner

Jay, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock
Calli Ivester
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith, your technician is a gem! Very professional and efficient, previously was not that happy with your services but figured that I would give it one more try. I am very glad that I did....
Ron Gartenhaus
A Response from: Mike Brickner

Ron, Thank you so much for your time to review and rate Keith and your experience with Precision Door Service. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
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