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Read what people are saying
about Precision Garage Door in:

Reisterstown | Towson Area, MD

Precision Garage Door of Baltimore
has received 371 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Job well done and very professional. just like their commercial advertises same day service.
Amy Knauss
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

9/7/2022 - Great Service from Tito and Precision Garage Door. Tito was the consummate professional, found things that needed service I didn't know about. Absolute Pro job, the garage door is butter smooth now, and much quieter. Highly Recommend this company and will be using them again if necessary.
Chris Van Winkle
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was professional & very knowledgeable. I’m glad we chose this company
Andrew & kelly Talley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

BEWARE!!! GO WITH ANOTHER COMPANY...WAY OVERPRICED LABOR CHARGE wrapped into product prices!!. Had service today for replacement of 2 springs, 3 pulleys and 2 cable wires. Tito quoted cost at $924.00 and if I replaced 12 rollers, with their best rollers, for one single garage door the cost would be $1214.00. The parts themselves costs no way over $250 - $300 dollars in my opinion. However, based on the quoted price, that would make the LABOR charge roughly $600.00 to $900.00 and for a job that only took approx. 1hr to 1 1/2 hour to complete. Tito the technician justification was that based on the skill level of the technician with more than 22yrs experience in repairing garage doors and due to COVID, all pricings are going up. Sorry, not buying that rational or attempted justification for the inflated prices. So basically, a Precision Garage Door Technician will cost a customer a minimum $600 to do one hour of labor work. Per the technician the green colored springs are their very best and cost about $100+ a piece, okay but the remaining LABOR CHARGE WRAPPED INTO THE PRICES OF THE PARTS IS OUTRAGEOUS. ***GO WITH ANOTHER COMPANY FOR YOUR GARAGE REPAIRS *** This company in my opinion is more geared towards commercial business repairs where a company can foot these outlandish & outrages overcharges, but definitely not for the simple residential home customers. Do yourself a favor and get yourself 2-3 estimates from other companies before going this company, unless you just wades of money laying around to spend on pulleys, springs and cables.
Lolita Buie- knight
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’ve used Precision in the past. They gave excellent service. Also the technician yesterday explain in detail what I need to have done. His recommendation was spot on. My door has never work this smooth and quiet before. Great job and and excellent service. Work was done sooner that I expected. thank you very much.
Anthony Peace
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job. Technician was very knowledgeable and efficient in repairing a malfunctioning garage door.
Parker Ferguson
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the time I submitted a work order to the final handshake with Dakota, the entire experience was FANTASTIC!. I had work done on my garage door opener and needed new cables, Dakota knocked it out within an hour. He went over every detail of my door and was great to talk with. Highly recommended for sure, Thanks to all involved, Tony
Tony Pandolfini
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic: Tito & Nick were my Techs Called and advised they were on their way. They are friendly while remaining professional. Did a thorough check on garage door opener that had been damaged in a recent horrific storm. It was determine the unit was FRIED. Beyond revival. They explained all that needed to be done, since the unit was pushing ten years old such as replacing the wheels and the pulleys. The door itself was/is in great shape. When done they explained the updated features on the new unit. I am totally happy and satisfied with their demeanor and professionalism.
Carol Blodnikar
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased by technician’s (Tito Cruz) informative responses and demeanor in dealing with our concerns. Would recommend Precision for any future repairs on our unit.
Frances Davenport
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a great experience today with Derrick who replace our broken garage door spring and got or door back in great condition! We have had relatives who have used Precision in other cities who were also very pleased with their service
Dawn or john Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

WE had a 40 year system and bobby did a excellent job. Today there not many people you meet that you like right away. Because of Bobby we now have a new system. Thank you Bobby.
Earl Phillips
Service Provided:
Garage Door Opener Install
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tito is an excellent professional. Pleasant demeanor, knowledgeable and explained all details and answered all my questions, efficient with evident skill - a pleasure to watch as he got things done!
Elias Shayas
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always a pleasure to deal with Precision doors.
Debie Pollekoff
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Past pleased customer. Always great service with skilled and courteous technicians.
Mark Waxman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tyler was professional and courteous. He did an efficient and thorough job. I appreciate the quick response to our needs.
Lawrence Eden
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent from the moment my call was answered until Tito pulled out of my driveway. I don't need to tell you that Tito is superb at his job: intelligent, knowledgeable, courteous, explained each step to me before beginning. He presents the image I would want to see if he were working with/for me.
Richard Walk
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So happy with the service we received! Tito C. did a fantastic job with our garage door repair. I really appreciated the same day service and highly recommend Precision.
Brigit Murphy
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door was really straining and would fully close, but then automatically open again. The technician arrived on time and was a complete pro. He explained what he was fixing and why. I would totally recommend Precision to anyone.
Chris
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Bobby was outstanding! Rarely can you find that level of patience and service in the vendor community today. Please retain him. He represents your business well.
Antoinette Williams
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The Tech - Tito, inspected and replaced both Springs, Torsion Cable, Center Bearing, & 10 Heavy duty Rollers. Very Professional and explained everything. I will recommend to anyone e who needs Garage Door Repairs.
Bill Walter
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tio is very competent and personable
Joel Levin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Charles was the Tech who came out to repair our garage door. He was pleasant and did a great job repairing the garage door. He gave us three options from best to least to choose from. Not being able to get either of our cars out of the garage he was definitely a blessing to arrive on the same day I called and when the work was completed we were very pleased. I would use Precision again.
Wilhemenia Freeman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From start to finish my experience dealing with Precision for a new garage door replacement including a new garage door opener has been excellent, of course star rating 5. Called Precision this morning with a question, technician Kyler came out within 1.5 hrs of my call, my very small concern was immediately rectified. We've had the new garage door installed Aug/2021 and have received many compliments from friends and neighbors. I highly recommend Precision for their professionalism and installation of high quality products.
Paul Gerkens
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm very pleased with my technician, he did an excellent job of explaining all of the details that the job would consist of the estimate and time frame. I did do another estimate with another company, it was not a big difference in the estimate but I felt more comfortable with his knowledge in doing the best job in what I needed. I'm giving him a 5* for the relief of not having to call him back months before the contract ended. I'm satisfied customer and would definitely refer him to my relatives, neighbors and friends.
Dorothy Neal
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was initially disturbed when the tech showed up that the information given to me on the phone was totally inaccurate. Thankfully, the technician Jay was a total professional and explained everything to me. He understood my frustration and provided me several options to repair my doors and bring them up to code. I was very satisfied with the work and Jay stayed into the evening to get the job done to my satisfaction. Jay was an excellent technician and professional. I called several garage door companies prior to Precision and am so glad I did. I strongly recommend calling them if you have any garage door issues.
Michael Morgan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is definitely 5 star!! Called on Saturday around noon hopefully to get an appointment early in the week. They were at my house by 1:30 Saturday afternoon. Fast… Dakota did a fabulous job. He called 20 minutes out to let me know when he’d be arriving. He was fast, explained everything, and was great.
Harvey Hoffman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were on time, professional, and had the parts on the truck. The whole repair process went without a hitch. I would highly recommend them. They were here the same day I called. Wow. I wish all contractors were like this.
Eddie Lampkin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision to look over both our 33 year old garage doors. My wife’s door had a lift spring break, and I wanted to have both doors refurbished if possible. Tito; our Precision Tech arrived Sunday morning on time in the snow, and assessed our doors within 15 minutes. He said our doors and lift motors were in great shape, but all the hardware, other than the tracks should be replaced. He showed us an estimate on his computer, and told us he had all the materials he needed to put our doors back to what they were when new. He said he would bring them up to current safety codes, and lower my maintenance for them as well. He took the time to show me how my roller had failed, and compared his replacement parts with my originals. After he showed me the quality of his parts, we approved the work. It took him about 3 hours to install and adjust all our rollers, cables, springs, and pulleys. For safety, he also installed a containment system for all 4 lift springs. We’ll no longer have to worry about a broken spring doing damage to one of our cars, or my motorcycle. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship far exceeded our expectations. We’re happy with our results, and Tito couldn’t have been more proud of the job he did. He actually took the time to disconnect my wife’s door from its drive system with the emergency pull rope, to show us how easily the door opened by hand. Pride in workmanship is something you don’t always find today.
Dale Schnepf
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

came out and fixed the garage that we thought for sure needed replaced
Harriett Moskitz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs on my 24 ye old garage broke. I saw an ad online for Precision Door and scheduled an appointment for the very next morning. The tech was on time, polite, courteous, and professional. I needed more than springs replaced and he had everything in his work van. Highly recommend this company.
L Mills
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
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