Read what people are saying
about Precision Garage Door in:
Reisterstown | Towson Area, MD
Precision Garage Door of Baltimorehas received 380 reviews, averaging 4.88 Stars:
Baldwin, MD
Reisterstown, MD
Bobbi was my technician, and he was excellent! Patiently answered all of my questions, and explained to me good home maintenance that will prolong the life of my door. Will definitely choose Precision the next time I have a problem. Bruce
- Bruce Moore
Towson, MD
“ BOBBY “ did a WONDERFUL JOB. He was pleasant, knowledgeable, patient and kind. Perhaps he was a former BOY SCOUT ????.
- Sandra White
Phoenix, MD
Tito our technician was excellent, very efficient, expalined everything needed, did a thorough job, very pleased with our new garage door opener. Highly recommend Precision to all!
- Mike Moore
Parkville, MD
Called for repair of garage door that wouldn't open. Dakota came out and was great! He replaced the busted huge spring that actually does the heavy lifting. He replaced all the worn out rollers, and tuned the whole system as well. The door itself was still in good shape, so didn't need to replace that. (I appreciated his honesty!) Dakota was quick with the job too - got it all done in less than an hour. I'll definitely use Precision Doors again. And I'll be asking for Dakota - pleasant guy, smart, honest, and knows what he's doing!
- Gene
Lutherville Timonium, MD
Very quick response time and very professional men came to go repair. Did not try to sell anything unnecessary. Would definitely recommend this company.
- Linda Anderson
White Marsh, MD
Excellent service, serviceman and product!
- Bill Williams
Parkton, MD
NON FIX NONREPAIR!
- Gene Kermisch
Parkton, MD
Thank you so much for your timely response! Chris was GREAT!
- Kelly Subotich
Lutherville Timonium, MD
Job well done and very professional. just like their commercial advertises same day service.
- Amy Knauss
Reisterstown, MD
9/7/2022 - Great Service from Tito and Precision Garage Door. Tito was the consummate professional, found things that needed service I didn't know about. Absolute Pro job, the garage door is butter smooth now, and much quieter. Highly Recommend this company and will be using them again if necessary.
- Chris Van Winkle
Reisterstown, MD
Derrick was professional & very knowledgeable. I’m glad we chose this company
- Andrew & kelly Talley
Reisterstown, MD
BEWARE!!! GO WITH ANOTHER COMPANY...WAY OVERPRICED LABOR CHARGE wrapped into product prices!!. Had service today for replacement of 2 springs, 3 pulleys and 2 cable wires. Tito quoted cost at $924.00 and if I replaced 12 rollers, with their best rollers, for one single garage door the cost would be $1214.00. The parts themselves costs no way over $250 - $300 dollars in my opinion. However, based on the quoted price, that would make the LABOR charge roughly $600.00 to $900.00 and for a job that only took approx. 1hr to 1 1/2 hour to complete. Tito the technician justification was that based on the skill level of the technician with more than 22yrs experience in repairing garage doors and due to COVID, all pricings are going up. Sorry, not buying that rational or attempted justification for the inflated prices. So basically, a Precision Garage Door Technician will cost a customer a minimum $600 to do one hour of labor work. Per the technician the green colored springs are their very best and cost about $100+ a piece, okay but the remaining LABOR CHARGE WRAPPED INTO THE PRICES OF THE PARTS IS OUTRAGEOUS. ***GO WITH ANOTHER COMPANY FOR YOUR GARAGE REPAIRS *** This company in my opinion is more geared towards commercial business repairs where a company can foot these outlandish & outrages overcharges, but definitely not for the simple residential home customers. Do yourself a favor and get yourself 2-3 estimates from other companies before going this company, unless you just wades of money laying around to spend on pulleys, springs and cables.
- Lolita Buie- knight
Randallstown, MD
I’ve used Precision in the past. They gave excellent service. Also the technician yesterday explain in detail what I need to have done. His recommendation was spot on. My door has never work this smooth and quiet before. Great job and and excellent service. Work was done sooner that I expected. thank you very much.
- Anthony Peace
Cockeysville, MD
Excellent job. Technician was very knowledgeable and efficient in repairing a malfunctioning garage door.
- Parker Ferguson
Parkville, MD
From the time I submitted a work order to the final handshake with Dakota, the entire experience was FANTASTIC!. I had work done on my garage door opener and needed new cables, Dakota knocked it out within an hour. He went over every detail of my door and was great to talk with. Highly recommended for sure, Thanks to all involved, Tony
- Tony Pandolfini
Cockeysville, MD
Fantastic: Tito & Nick were my Techs Called and advised they were on their way. They are friendly while remaining professional. Did a thorough check on garage door opener that had been damaged in a recent horrific storm. It was determine the unit was FRIED. Beyond revival. They explained all that needed to be done, since the unit was pushing ten years old such as replacing the wheels and the pulleys. The door itself was/is in great shape. When done they explained the updated features on the new unit. I am totally happy and satisfied with their demeanor and professionalism.
- Carol Blodnikar
Pikesville, MD
Very pleased by technician’s (Tito Cruz) informative responses and demeanor in dealing with our concerns. Would recommend Precision for any future repairs on our unit.
- Frances Davenport
Owings Mills, MD
We had a great experience today with Derrick who replace our broken garage door spring and got or door back in great condition! We have had relatives who have used Precision in other cities who were also very pleased with their service
- Dawn or john Johnson
Product:
Towson, MD
WE had a 40 year system and bobby did a excellent job. Today there not many people you meet that you like right away. Because of Bobby we now have a new system. Thank you Bobby.
- Earl Phillips
Lutherville Timonium, MD
Tito is an excellent professional. Pleasant demeanor, knowledgeable and explained all details and answered all my questions, efficient with evident skill - a pleasure to watch as he got things done!
- Elias Shayas
Pikesville, MD
Always a pleasure to deal with Precision doors.
- Debie Pollekoff
Pikesville, MD
Past pleased customer. Always great service with skilled and courteous technicians.
- Mark Waxman
Product:
Owings Mills, MD
Tyler was professional and courteous. He did an efficient and thorough job. I appreciate the quick response to our needs.
- Lawrence Eden
Lutherville Timonium, MD
Service was excellent from the moment my call was answered until Tito pulled out of my driveway. I don't need to tell you that Tito is superb at his job: intelligent, knowledgeable, courteous, explained each step to me before beginning. He presents the image I would want to see if he were working with/for me.
- Richard Walk
Owings Mills, MD
So happy with the service we received! Tito C. did a fantastic job with our garage door repair. I really appreciated the same day service and highly recommend Precision.
- Brigit Murphy
Phoenix, MD
Our garage door was really straining and would fully close, but then automatically open again. The technician arrived on time and was a complete pro. He explained what he was fixing and why. I would totally recommend Precision to anyone.
- Chris
Reisterstown, MD
Your technician Bobby was outstanding! Rarely can you find that level of patience and service in the vendor community today. Please retain him. He represents your business well.
- Antoinette Williams
Lutherville Timonium, MD
The Tech - Tito, inspected and replaced both Springs, Torsion Cable, Center Bearing, & 10 Heavy duty Rollers. Very Professional and explained everything. I will recommend to anyone e who needs Garage Door Repairs.
- Bill Walter
Pikesville, MD
Tio is very competent and personable
- Joel Levin
Great service from Teck: Bobby.
- Richard Chaffee