Read what people are saying
about Precision Garage Door in:
Severn, MD
Precision Garage Door of Baltimorehas received 37 reviews, averaging 4.84 Stars:
Severn, MD
Severn, MD
Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.
- Reginald Madden
Severn, MD
The repairman contacted me about arriving earlier than scheduled so the job was completed faster than I anticipated. The analysis of the problem resulted in installation of upgraded equipment to insure that the problem would not happen again.
- Don Niederkruger
Severn, MD
The men were very good & professional. They took no time to fix my door & instruct us as to the maintenance for the door. Would recommend them to others
- Mike Brewer
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Severn, MD
Precision did a fantastic job!!! Derrick arrived as scheduled, did a great job, and took the time to educate my wife and I to be able to maintain and extend the life of my garage door hardware. It will be an easy decision should I need their services again.
- David Vandyke
Severn, MD
In April of 2018, I had a new garage door installed by Precision and they did a wonderful job!! Very happy!! In March of 2019 my wife backed into the door and damaged it. The tracks were not damaged but the door was done. I called Precision and they came out, gave me an estimate and a time frame and got the repair done. I would give this work 5 stars, but a week or two after the repair, I realized that the installer did not reattach my inside lock for the door. It isn't a big deal and I was able to do it myself. Just the same, it would have been nice if the job was 100% completed when the bill was paid. I would certainly recommend Precision.
- Barry Spaar
Severn, MD
Having a military discount is important, especially for our veterans. Barry was extremely knowledgeable and confident. He also shared pointers on how to maintain the garage door springs.
- D. Stanley
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Severn, MD
I chose Precision because I reviewed the products and the convenience of schedulingMr Abraham was very knowledgeable and explained everything in detail. The work was done very quickly as well
- Martin Mclaughlin
Product:
Severn, MD
Outstanding Service
- Jeff Johnson
Product:
Severn, MD
I had used this company previously and their online reviews. The tech called to let me know when he would arrive and was prompt. He quickly assessed the problem, explained what was needed and how long it wold be for the complete job. The work was completed on time and the tech was very professional.
- Donna Sellers
Product:
Severn, MD
This is the second time that I have used the services of Precision Door. It has been a positive experience on both occasions. Technician Barry was very professional and explained the entire process from beginning to end. The work he performed on both our garage door and door opener was completed in a very timely fashion. I'm two for two using Precision Door.
- Marvin Denson
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Severn, MD
Barry and his associate were professional and detailed. He explained all of my options and never steered me or pressured me into any direction. They did a great job and were only here for about an hour. I will be calling Precision again for my next garage door needs and asking for Barry.
- Ronald Collins
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Severn, MD
Derrick was outstanding , he is a true professional in his trade! I will not hesitate to use your Company again in the future . Derrick was very informative as I sat and watched him replace my 20 year old craftsman opener . Any question I asked he had the correct answer it was a pleasure using your company and highly recommend them to all my friends etc.
- Roger Franz
Severn, MD
Barry came to my home and was very professional and nice. He called me when he was on his way. Nice job
- Thomas Davies
Severn, MD
Berry was very professional, polite and prompt! I didn't think I would get a same-day appointment, much less that they'd show up so quickly. He explained everything in detail, what I was being charged for, and what I could expect. This is how customer service should be done!
- Katie A.
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Severn, MD
Mike arrived toward the end of the expected time frame and got started right away. A couple of unexpected issues showed their selves and with the 2x4's I had on hand Mike resolved them quickly, and finished the job. The door works great, looks great, and I'm a "happy camper".
- Chris Maschauer
Product:
Severn, MD
Barry was the technician that came by to fix my garage door on Feb 27, 2017. He called me earlier, identified himself, and indicated approximately when he would arrive after completing a job. He called exactly at the indicated time. Barry was courteous, knowledgeable and very professional. He explained what had to be accomplished and made recommendations. I was very well pleased with his service and would recommend him to others.
- Loretta Rocko
Product:
Severn, MD
Wow, Brian had a long day yesterday!! Three or four appointments ahead of mine had unexpected incidents and he was running really late. Precision was really good about keeping me informed and providing options if I couldn't wait around. Brian arrived early in the evening, clearly tired but very pleasant and professional. He went above and beyond with my repair and even spent time adjusting things I didn't know needed adjusted. He then very professionally and thoroughly explained everything he did and made sure that all of my questions were answered. I would give Brian and Precision 6 stars if that was an option!!
- Amber Ryan
We appreciate your comments and your business.
Product:
Severn, MD
Excellent customer service, thoroughly pleased with the products and technicians.
- Elisabeth Bracey
Thank you for choosing Precision for your garage door needs!
Product:
Severn, MD
Our garage door opener had been broken for years. Finally the door itself failed and was stuck in a closed position. Selected "Precision" due to favorable reviews on HomeAdvisor. The inquiry was sent on a Saturday and had an almost immediate response by email and phone. Customer service was courteous and set up an appointment on the same day (Saturday). Our technician Brian was great. He responded within the appointment time, calling to give us a 30 minute notice. He quickly accessed the problem, answered all of our questions and provided a detailed estimate. In addition to providing the needed door repair (springs, center bearing and rollers) we opted to have a Liftmaster 8550 garage door opener installed. After the installation Brian demonstrated the operation of the opener and even entered the code for the opener at our request. The area was left clean. We could not be more pleased with the service provided and our new garage door opener!
- Pamela & Craig
Thank you! We appreciate your feedback about the service you received. I will share this with Brian.
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Severn, MD
So glad I chose Precision. After reading reviews and having Barry come out earlier than expected (after he called of course) I am happy with the results. Barry took the time to explain why he chose the springs he recommended, (which were more expensive than i expected--Haley said the prices were 140-240--mine were 250...each) The springs were powder coated, rated for 85k cycles, and he put one original strength and one extra strength spring in -- based on his experience. He also found bearings going bad as well. I'm a DIY guy, and Barry explained the what and why's of everything he did. He also explained the maintenance I can do to help extend the life of the system. You guys are great!
- Ken Bogert
Our customers love Barry! He takes the time to explain, and make sure the customer is fully aware of what he is doing and why. We appreciate your comments and your business!
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Severn, MD
Awesome, awesome service, the serviceman Barry was polite, friendly, and knowledge. He explained what needed to be done and how it was going to be done. I was impressed with the way he finished the repair in a timely fashion. I also felt the for the parts and services rendered the price paid was fair. Overall I'm throughly satisfied with the repair and my wife doesn't have to worry about parking in the driveway any longer! Would definitely recommend you guys!!! Once again thanks!!!
- Richard Henson
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Severn, MD
My family recently purchased 2 garage doors and one garage door opener, for the left garage door. We are thoroughly pleased. It's refreshing to witness the "quiet hum" of the doors opening and closing. Recently, we experienced difficulties opening and closing the left garage door. The door functions properly when using the control button on the wall inside the garage. However, the left door rarely functions properly when using the remote. Technician Brian diagnosed the malfunction quickly and resolved the issue. I would like to take this opportunity to applaud the efforts and professionalism of Brian. His rapid response and his ability to solve the problem speaks volumes for Brian and your organization.
- Elisabeth Bracey
Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.
Product:
Severn, MD
The torsion spring on my garage door broke on a Sunday morning. I did some searching online and found Precision -- I was impressed that the majority of the reviews were positive, and that for every negative (1 star) review -- somebody had tried to respond to the person who complained. I called on Sunday and had an appointment set up for Monday morning. Barry called us about 25 minutes before he arrived to let us know he was on his way. He clearly explained the options to repair the door and how much everything would cost. He was polite, professional, and had the door working within an hour. He did not have the parts to fix the outside handle, but we expect that he will contact us within a day or two to get that fixed -- and in the meantime, at least the door works again!
- Melissa Myers
Thank you for your business and your comments!
Product:
Severn, MD
Garage door repair. Harry was the technician requested after reading the reviews. We were very pleased with Harry and he was a true professional. We would request him for any further problems and will recommend him to any of our co-workers. From the time of arrival to departure we felt like were treated at the 5-STAR Level. He is very much a GREAT asset to your company. He cleaned up as he went and it seemed like he was in constant motion. Very well trained in all aspects of the job. Thanks for your quick response. Martin (SEVERN)
- Martin Shimer
Thank you for your business and your comments.
Product:
Severn, MD
Found Precision via Home Advisor. Had 2 garage doors and 1 opener installed. Very pleased with the entire installation process. The technician was professional and proficient. I would not hesitate to recommend Precision to interested parties.
- Elisabeth Bracey
We appreciate your comments and your business. Thank you!
Severn, MD
They completely the job quickly and professionally. Everything went perfectly.
- Dan Sommer
We appreciate your business! Thank you!
Product:
Severn, MD
Derrick from Precision Door Service was outstanding. Appt. was easy to make. my tech was outstanding and explain all of my options. The price for all services performed was good. I would definitely use Precision Door for any future garage door needs.
- Marvin Denson
Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.
Product:
Severn, MD
I called your company and my door was fixed, but $528 dollars for 100 dollars in parts and 40 minutes of labor, never again.
- Rodney Wellington
We appreciate your business. Our prices are a little higher than others because we use only high quality materials and parts. Thank you.
Product:
Severn, MD
Precision Garage Door Service is outstanding. Barry is very thorough and attentive to the job at hand. Assessed the situation, provided a solution at the right price, and got the work done quickly and cleanly. Good at explaining what and why of the repair. This was our second use of Precision. I recommend this company and will use again as needed.
- Cathy Johnson
We appreciate your comments and recommendations. We try very hard to provide outstanding service to our customers.
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Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.
- Doug D.