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Tyler W

https://garagedoorbaltimore.comTyler W
Door Designer
Reviews: 4
Average: 4.25 stars
Tyler W has received 4 reviews, averaging 4.25 Stars:
1 2 3 4 5

Tyler W's Bio:

Tyler is a native of Howard County. He grew up a die hard fan of the Baltimore Ravens and Orioles. Tyler played lacrosse in college, and he enjoys fishing, hiking, and playing pickleball. Starting off in the food and beverage industry as a bartender in Federal Hill, Baltimore, he transitioned to becoming a garage door designer. Tyler uses his background in customer service to help people find the door of their dreams.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because I was able to make an appointment through website via chat. The process was very efficient and service was scheduled for next day. Tyler W was on time, explained my options, and answered all my questions before and after service was performed. The cost was higher than I expected, but the problems were resolved to my satisfaction with a 1 year warranty on parts.

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Tyler W Service Provided:
Garage Door Repair

Product:
Rollers

Door Designer: Tyler W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tyler is an excellent representative for your company. He is personable and very professional and seems quite knowledgeable. I look forward to his coming next week to complete the garage door project.

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Tyler W Service Provided:
Garage Door Repair

Product:
Cables

Door Designer: Tyler W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tyler was awesome at fixing my garage door. He explained all the ins and outs of what was happening - why the coil broke, things to pay attention in the future, and why my garage had the issue. (Its a decent size garage). He did a good inspection and gave me pricing options. He had it repaired in about an hour. I’d recommend him and Precision to everyone.

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Tyler W Service Provided:
Garage Door Repair

Product:
Springs

Door Designer: Tyler W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.

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Tyler W Service Provided:
Garage Door Repair

Product:
Springs

Door Designer: Tyler W
Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of Central MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112