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Read what people are saying
about Precision Garage Door in:

Westminster Area, MD

Precision Garage Door of Baltimore
has received 240 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

Was looking for a garage door service company local and with a good customer rating. Tito was very polite, professional, and knowledgeable. Tito talked me through the needs, and the hows of the repairs. He even gave an estimate of JUST fixing it versus fixing it right.

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Tito C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tito C
Review:

Tito did a great job for the repair work needed. Would use the company service again if a problem should arise again.

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Tito C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tito C
Review:

Excellent customer service, service technician was very knowledgeable and resolved our issue. Would recommend.

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Tito C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Tito C
Review:

Our door opener is only about a month old. This morning it would not open. Tito was just here and determined that snow on our car (it had been parked at the airport) melted in the garage and froze enough to impede the door from opening. Tito lives here in Taneytown and installed the opener. He's a great guy, very personable and knowledgeable.

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Tito C Service Provided:
Garage Door Opener Repair

Technicians: Tito C
Review:

Bobby was very professional and he explained everything clearly. He was very detailed, neat and friendly. Thank you very much.

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Bobby Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Bobby
Review:

Quick response, full repairs and service. Up front pricing so no surprises.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Jay did a great job!

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

Bobby was the technician who came to my home on 11/30/23. He was extremely thorough with his explanation of what he felt was needed to maintain proper function of my garage door. He explained the costs involved and methods of payments they accept. If you have any garage door concerns I would recommend this company and request this technician. Great Job !!

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Recommended by our son. Great job,fast service, arrived morning of the same day we called.

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Craig T Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Craig T
Review:

Solid work by Chris and assistant. I called Precision a week ago to get a reliable fix for a broken torsion spring on our two car 9' garage doors. Doors and whole opening system is in very good shape and has been functioning fine except for the broken spring. I immediately expressed intent to have springs on both doors replaced since they were the same age at 20+ years old. This was not an emergency/urgent fix. The work was done quickly and has been working well since. Not fully rating 5 stars is mainly based on my own consumer preference for service firms highly focused on customer's clearly defined needs and customer's best interest. I worked for 30+ years for a public utility due to my value for work serving the needs of community/citizens, and learned quality management techniques on how to best meet customer requirements. In retirement, I work in retail at a home improvement company, so I understand the material and labor costs of such work and also know first-hand the pressure to up-sell goods & services to consumers. That is why I appreciate even more a sales/svc approach which quickly focuses on the consumers best interest - meets requirements and is cost conscious for the buyer. The approach by Precision is common/typical; to recommend good-better-best scopes of work starting at the "best" high end. Especially as a senior citizen, my focus was not on a fix well over $1700 for each door to include new track rollers and other parts to make systems quieter (which is not too important to me on a detached garage away from house) and to last for a long time. It took a little insistence on my part to focus the scope-of-work to directly address my needs even though completely understanding more extensive new parts would create less ongoing wear. I did accept a fix on each door beyond the mere replacement of each door's spring; work including some bearing parts. My advice to Precision is to focus on required work to satisfactorily fix the problem while presenting more extensive options if customer expresses interest in a quieter, long lasting solution. That may be a less effective approach for a company's sales, but it is the customer-centric approach which earns customer loyalty and more word-of-mouth praise/referrals. Also about pricing, the cost for the second door was simply stated as the same cost as the broken one; no discount/consideration communicated for Precision already being mobilzed and getting that additional work. A senior citizen discount was not clearly applied as my age was not known before price of options were discussed. All that said, the technicians were knowledgeable and work was done well.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tito worked fast, was knowledgeable, friendly and efficient. We will call Precision for our garage door needs in the future.

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Tito C Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tito C
Review:

Trto was very helpful and did excellent work. Very happy with this skill. He was kind , friendly, and explained things in detail as well.

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Tito C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Tito C
Review:

The guy who came out was very professional but my keypad still doesn’t work. Very frustrating

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Service Provided:
Garage Door Repair

Review:

Bobby was absolutely wonderful. He was professional and personable. He answered all of my questions and gave me several options regarding our garage door situation. Afterwards, he reviewed the new equipment with me thoroughly. Bobby represents your company in an exemplary way. I highly recommend using Precision Door Service! Thank you.

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Bobby Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Bobby
Review:

When my 18-year-old garage door wouldn't open yesterday morning I needed to get it fixed quickly, but my first 3 attempts to get same-day service didn't pan out. Luckily my internet search led me to Precision Garage Door with it's impressive website and credentials. A quick phone call got me on their schedule for that very afternoon. Technicians Chris and Camilla called me on their way to my house and arrived right on time, looking just as professional as their company vehicle, which I was happy to find was fully stocked with parts. Their inspection confirmed a broken spring and a number of tired old moving parts that had caused enough stress on the spring to lead to it's failure. Chris and Camilla were both pleasant and congenial, and made sure I understood what needed to be done. I approved their estimate and amazingly they had everything fixed and working like brand new in about 2 hours. I heartily recommend Precision Garage Door and Technicians Chris and Camilla, who collectively made my day.

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Chris C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Chris C
Review:

Our door would not stay open when the power was out. Tito took a quick look and instantly knew that the previous installer had used the wrong springs. He made the change and it works perfectly now. Unbelievably quick repair with great customer service.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
Review:

I can't say enough good things about my experience with Precision Door Service. The installer was excellent in all ways. Starting with my call to precision to the end of the job it was all handled in not just your typical way but I as a customer was made to feel as if I was important. The receptionist was all the things one would expect and the installer was excellent. I could not have asked for a better experience. Thank you. .

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Tyler J Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tyler J
Review:

We are very pleased with the professionalism starting from our phone call into office to get repair work done. Kim was very pleasant and helpful to us. Service technician Tito was absolutely the best! knowledgeable and new exactly what we needed done. He got right to it, very honest and I would recommend Precision to anyone in need of garage door repair.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
Review:

Quick service. Bobby did a great job and gave me all my options for now and in the future without trying to sell me on anything. Also told me how to maintain everything. Door is operating great now. Thanks for the professionalism and service.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

What a pleasure to meet Tito! He was friendly and explained everything regarding the garage opener prior to completing the install. We appreciated the prompt service and will definitely refer this company to others. Thank you! Tom and Barbara Westminster

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Tito C Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tito C
Review:

Tito was very professional. He arrived on time and in addition to fixing the problem, he found other issues with my garage door and took care of them also. Before leaving he explained what he did and also showed areas that I needed to keep an eye on. Would ask for Tito if I needed repair work to be done again.

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
Review:

Tyler was a pro. Well spoken straightforward and knew what we needed done. Amazed that a call made on the 4th of July resulted in a next day 8am service appointment

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Tyler J Service Provided:
Garage Door Repair

Technicians: Tyler J
Review:

Our garage door "self destructed" lastweek. I've seen your trucks in our neighborhood and decided to give you a call. I was told a tech would be out in the morning to assess the door. Tito called at 8:15 saying he was on the way! He arrived on time, very courteous, and after explaining his findings, he promptly went to work repairing our door. Tito did a great job and we will certainly recommend him to others! Eddie J. Mayhew Taneytown MD

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Tito C Service Provided:
Garage Door Repair

Technicians: Tito C
Review:

I have used Precision several times now. They are always prompt courteous and knowledgeable. My rep., Tito C was prompt, extremely knowledgeable, and had my problem fixed within a few minutes. he also took the time to offer me solutions for future problems that may arise with my doors. I would Highly recommend Tito C to do all my repairs in the future.

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Tito C Service Provided:
Garage Door Opener Repair

Technicians: Tito C
Review:

Tyler was very pleasant and did a great job. Thank you!

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Tyler J Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tyler J
Review:

Tavon was very informative, friendly and professional. Will request him again when needed. He went above and beyond. We found your company while on Google. We were given conflicting information on pricing when we called twice. However, we were pleased that Tavon worked with us on an installment plan. We would definitely recommend this company.

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Tavon F Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technicians: Tavon F
Review:

Excellent experience with Precision. The technician (Jay C) was awesome - very professional, polite, knowledgeable, and efficient. Jay was very informative, answering all of questions. He got the job done quickly, and everything's working perfectly. There was a slight mistake on the final invoice, regarding the warranty. One quick email, and the office staff quickly fixed it and sent me a corrected invoice. All around great experience. One con: this fairly simple job was extremely pricey. You get what you pay for, I guess. If you want your door fixed right, Precision is the way to go - just be prepared some some serious sticker shock.

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

2nd time using Precision Garage Door and I am still very satisfied. Availability was very important to me. Jay C., the technician was prompt, polite and knowledgeable. He got the work done quickly and correctly.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Service was on time and technician was pleasant. Work was completed satisfactorily. Downside was price to repair was certainly on the high side and wouldn't recommend using this company based off the high cost.

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Austin A Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Austin A
Review:

We are very pleased with the quick appointment and the excellent service by Tito our technician. Tito was very courteous, friendly and knowledgeable. He called to let us know when he was on the way. He pointed out the broken springs and thoroughly inspected all the other parts of our garage door and opener. He clearly explained and showed us the minimum repairs needed and also additional repairs of worn parts that we might want fixed before they stop working. He gave us a separate estimate for the minimum repairs and the additional repairs. When he was done, he showed us the new remote control and linked it to the wi-fi button in our car. Our door works great now and we're very satisfied with the excellent service by Precision.

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Tito C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tito C
Next Page
Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: 410-280-7290
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112