Read what people are saying
about Precision Garage Door in:
Westminster Area, MD
Precision Garage Door of Baltimorehas received 301 reviews, averaging 4.91 Stars:
Manchester, MD
Westminster, MD
I needed to have my garage door repaired as it looked to me like there was a broken cable, a roller was off track and it wouldn't close. I chose Precision because I have seen your ads. Appt. was scheduled for a "window" and my tech, Tito Cruz, called early in the window. I like that Precision sends info about the tech! Tito diagnosed what was wrong with my old door and gave me several options to choose from in order to repair it. He explained everything that should be done. He was very knowledgeable and efficient. My door works and sounds better than it has in 30 years! I am very pleased that I decided to call Precision.
- Mary Jo Thomas
Manchester, MD
Tyler was on time, professional, diagnosed the problem and had it fixed within an hour. Highly recommend Precision Garage Door.
- Brianne Carr
Taneytown, MD
I was having a problem with my garage door lifting so I looked on the internet to see who had the best reviews. When I called the response was we will have someone out within the hour. This was not an emergency so we agreed for the next morning. Tito Cruz our technician called before he arrived letting us know who was to show up. He showed us the problem and had the door fixed that morning. Tito was very knowledgeable and explained everything that was wrong. Very pleased and would recommend Tito and Precision to anyone. Thank you
- Roxanne Fraiser
Service Provided:
Product:
Technicians: Tito C
Eldersburg, MD
They provided same day service. The technician was very courteous and knowledgeable and finished the job quickly and to my satisfaction. He even made some minor adjustments to get rid of a hitch in the door that had been there forever. Great service. Would recommend.
- James Burck
Taneytown, MD
Tito was very thorough in checking out what was needed to get our system working in good order. We called during the day, and everything was installed and A OK before the end of the day. Thank you Tito!
- Jim Cassara
Mount Airy, MD
Great experience with your company. Our tech, Tyler showed up on time and did an outstanding job. He explained everything in detail. Terrific in every way. The new garage door openers and all related parts are excellent and we are so pleased. Glad we called Precision and would highly recommend to friends and family.
- Carolyn Lindgren
Westminster, MD
Super fast service. Tyler did an amazing job and got our garage door opening again. Thank you!!
- Charles Hawkins
Westminster, MD
The garage door would not open or close a couple of days before leaving town. It needed repaired quickly. Looking at different web sites of the companies that had good reviews, I chose to go in order but stopped at Precision because they could come out the next day. Mr. Cruz, the technician was competent, efficient, professional and personable. The door itself was okay, but all the moving parts needed to be replaced after 21 years. A look at the parts replaced, I am surprised they lasted as long as they did.The door functions better than it ever did. It wasn't just the cables purchased, but the whole system minus the door and brackets. I would highly recommend Precision and Mr. Cruz for any garage door purchase or repair.
- Bob S. Westminster, MD
Eldersburg, MD
We saw your business advertized on tv. Tyler Wasson was the young gentleman that serviced us. He was very friendly n very knowledgeable. He explained everything n we were very happy w results. Thank you very much!
- James Hampson
Service Provided:
Product:
Door Designer: Tyler W
Finksburg, MD
Mr Cruz was on time and very professional. He explained what he was doing and adjusted the door operation. He gave suggestions for maintaining smooth operation of the garage door.
- Marlin Johnson
Eldersburg, MD
I requested service online on the previous night. Tyler called me to let me know he was in route a half hour before he arrived. He was courteous efficient and we discussed options before Tyler performing the work. We are very satisfied with the work done thank you Tyler. !
- Paul C.
Mount Airy, MD
Fast, reliable response to warranty work!
- Terry Metzner
Finksburg, MD
Tito was polite, punctual and knowledgeable. I appreciate that he gave me options and didn't push for the most expensive option. He was able to perform maintenance on both garage doors even though we called for service on one opener. He was friendly with our talkative 4 year old and was patient with questions we all had. Will be requesting his service again when needed.
- Barbara Geddings
Eldersburg, MD
Tyler came to our house on a Saturday afternoon to fix our garage door. We asked for quotes on 3 different options. He inspected the door and wrote up the quotes. He sat with us and talked through each in detail and answered all of our questions so we could make an informed decision. We are purchasing a whole new system but he made our operable until the installation date. He was fantastic and recommend Precision to anyone who wants quality and dealing with professionals!
- Susie Fritz
Mount Airy, MD
I chose Precision because I was able to make an appointment through website via chat. The process was very efficient and service was scheduled for next day. Tyler W was on time, explained my options, and answered all my questions before and after service was performed. The cost was higher than I expected, but the problems were resolved to my satisfaction with a 1 year warranty on parts.
- Kathy S
Westminster, MD
Tyler is an excellent representative for your company. He is personable and very professional and seems quite knowledgeable. I look forward to his coming next week to complete the garage door project.
- LuAnne DiStefano
Eldersburg, MD
Tyler was awesome at fixing my garage door. He explained all the ins and outs of what was happening - why the coil broke, things to pay attention in the future, and why my garage had the issue. (Its a decent size garage). He did a good inspection and gave me pricing options. He had it repaired in about an hour. I’d recommend him and Precision to everyone.
- Toni Summerell
Eldersburg, MD
I was very happy with the service that the technician Tevon provided. He was very informative and professional
- Tom Shepherd
Eldersburg, MD
Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.
- Michael Miller
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Hampstead, MD
More than pleased. I was updated on arrival times and Bobby was terrific. I was given all my options from temporary to long term fixes. I was shocked the work was performed immediately with the amount of work that had to be done. When finished the garage was clean like no one had been there. Bobby explained what he did and any maintenance I could do over the years to come. I will recommend to anyone needing any type of garage door repairs. Thanks Bobby!!!
- Micah Shaffer
Mount Airy, MD
Called and got an appointment for the next morning. Tito Cruz called to tell me he was on the way and showed up on time. Tito was very knowledgeable and professional. He did a full maintenance check on both doors, lubricated where necessary, and fixed the travel. He replaced the backup batteries and added locks. All work was done well and quickly. And he left me some lubricant and showed me where to apply in the future. Very satisfied.
- Richard Tischler
Eldersburg, MD
Great service!! Tech (Tavon) very pleasant as he explained all of our options.
- Gary Smith
Westminster, MD
Tito was my technician. called to have him to check out my door. he was very thorough. did not realize how bad it was until he finished with it. it’s running like a brand new door. i feel better knowing it is now safe. thank you tito!!
- Roxanne Bancroft
Westminster, MD
Tito was Great!!!. Our doors had not been serviced since we moved in 24 years ago. He got them humming!! It was also a chance for us to clean up the garage before he got there. He did a lot of work very efficiently with a great attitude & customer service outlook.
- Jim Kyne
Eldersburg, MD
Tito did a great job. He was very polite and professional. He told me what I needed to make the doors work best. He was not pushy trying to sell me stuff. He explained everything thoroughly. thanks
- Norman Williams
Eldersburg, MD
Our tech, Tito Cruz was very efficient. He was polite and professional. He explained what needed to be done in his opinion, gave us several options . he did not pressure us at all & did as we wished
- Linda Medlar
Mount Airy, MD
The technician was professional, polite and provided options to the propblem
- Vincent Green
Finksburg, MD
Bobby was the greatest - a kind person who performed the opener installation skillfully. I couldn’t ask for a more professional and pleasant experience.
- Ted Schwartz
I am truly impressed with the quality of work, timeliness of the repair, and professional demeanor of Tito Cruz. I was convinced to give Precision Garage Door a call after seeing the commercials. If I had a garage door problem, this would be the company to call. Ironically, the spring broke on the garage door this past Saturday evening. I called Sunday morning and actually had a live voice who answered the call. Wow. Scheduled for 1 - 5 the same day. Tito called and was at my house mid morning. Another wow. My husband spoke with Tito. He was absolutely fantastic. Very personable and professional. Made the repairs, which looked amazing, and the door is even quieter than before. I usually don't give very many highly praised reviews but this company and Tito deserve such high praises. I would absolutely recommend this company to anyone who is having trouble with their garage door and need help. Thank you very much for truly impressing my husband and I on such an outstanding experience from the initial phone call in making the appointment to my garage door back up and running again. Rating: 10++++
- Carolyn Doll