Read what people are saying
about Precision Garage Door in:
Westminster Area, MD
Precision Garage Door of Baltimorehas received 286 reviews, averaging 4.91 Stars:
Mount Airy, MD
Westminster, MD
Tyler is an excellent representative for your company. He is personable and very professional and seems quite knowledgeable. I look forward to his coming next week to complete the garage door project.
- LuAnne DiStefano
Eldersburg, MD
Tyler was awesome at fixing my garage door. He explained all the ins and outs of what was happening - why the coil broke, things to pay attention in the future, and why my garage had the issue. (Its a decent size garage). He did a good inspection and gave me pricing options. He had it repaired in about an hour. I’d recommend him and Precision to everyone.
- Toni Summerell
Eldersburg, MD
I was very happy with the service that the technician Tevon provided. He was very informative and professional
- Tom Shepherd
Eldersburg, MD
Torsion spring replacement: the tech was friendly and did a good job, the review rating is based on price and up-sale tactics. The tech worked up 3 pricing options for this repair: OK fix $684, Good fix $1300, Great fix $1600, with each level replacing more parts (apart from the broken torsion spring) and started to explain them to me. I said: When I chatted online your rep indicated the max price for this repair was $300. He said: Yeah, if you only want the spring replaced. I said: Do that. 1. The spring only replacement wasn't even provided as an option 2. Imo trying to gouge a customer for all that money to replace parts that aren't needed with a spring replacement is robbery. I feel sorry for folks who are unaware and waste their hard earned money. You can google for yourself if these other parts are required for a spring repair, I found they are not. That should be explained to the customer.
- Michael Miller
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Hampstead, MD
More than pleased. I was updated on arrival times and Bobby was terrific. I was given all my options from temporary to long term fixes. I was shocked the work was performed immediately with the amount of work that had to be done. When finished the garage was clean like no one had been there. Bobby explained what he did and any maintenance I could do over the years to come. I will recommend to anyone needing any type of garage door repairs. Thanks Bobby!!!
- Micah Shaffer
Mount Airy, MD
Called and got an appointment for the next morning. Tito Cruz called to tell me he was on the way and showed up on time. Tito was very knowledgeable and professional. He did a full maintenance check on both doors, lubricated where necessary, and fixed the travel. He replaced the backup batteries and added locks. All work was done well and quickly. And he left me some lubricant and showed me where to apply in the future. Very satisfied.
- Richard Tischler
Eldersburg, MD
Great service!! Tech (Tavon) very pleasant as he explained all of our options.
- Gary Smith
Westminster, MD
Tito was my technician. called to have him to check out my door. he was very thorough. did not realize how bad it was until he finished with it. it’s running like a brand new door. i feel better knowing it is now safe. thank you tito!!
- Roxanne Bancroft
Westminster, MD
Tito was Great!!!. Our doors had not been serviced since we moved in 24 years ago. He got them humming!! It was also a chance for us to clean up the garage before he got there. He did a lot of work very efficiently with a great attitude & customer service outlook.
- Jim Kyne
Eldersburg, MD
Tito did a great job. He was very polite and professional. He told me what I needed to make the doors work best. He was not pushy trying to sell me stuff. He explained everything thoroughly. thanks
- Norman Williams
Eldersburg, MD
Our tech, Tito Cruz was very efficient. He was polite and professional. He explained what needed to be done in his opinion, gave us several options . he did not pressure us at all & did as we wished
- Linda Medlar
Mount Airy, MD
The technician was professional, polite and provided options to the propblem
- Vincent Green
Finksburg, MD
Bobby was the greatest - a kind person who performed the opener installation skillfully. I couldn’t ask for a more professional and pleasant experience.
- Ted Schwartz
Taneytown, MD
Technician was very helpful and explained all options
- Harvey Rabinowitz
Eldersburg, MD
Precision met my expectations & solved my problem. Nick Boughton was very professional, pleasant, courteous & friendly. He had an awesome personality. He also was very helpful in explaining everything to me. And he took the time to answer all my questions. He went right to work on the job & cleaned everything up. He is a great asset to your company. If I ever need your service again, I would definitely ask for him. I was very pleased with your company because of the professional & polite service I received every time I called. Also that you are a local company. Quick response I received was great. Being registered with BBB is very helpful.
- Joanie
Product:
Westminster, MD
Jamal arrived on time, was very knowledgeable, very helpful, and got the job done quickly. He arrived within a couple of hours of my call and it couldn’t have gone any better. We replaced some spring and rollers, he tightened our chain, and got everything working again. Our door also makes a lot less noise now. 10/10 would recommend.
- Joe Dominick
Mount Airy, MD
Appointment made with ease. Installer called prior to arriving. Problem was diagnosed and repair was suggested. Also the worker discovered a problem with the existing garage door opener do to its age. The suggestion was approved, and the opener was replaced as well as the broken spring. Door is working very smoothly now. The workers were very respectfully to us and our property. No mess left. Would recommend this company to others
- Kenneth Brown
Westminster, MD
I really wasn't sure what garage door company to use and was hesitant... Don't hesitate use Precision. My expectations are high and they exceeded them from the first phone call to the amazing service tech Tito. His level of knowledge and professionalism was over the top - he exceeded my expectation. He fixed the springs, rollers, belt, cables... well everything except new door panels (it was a mess from my other garage person) Thank you Tito!
- Kelley Winner
Manchester, MD
My technician was Tavon. He explained what I needed and replaced the part that was damaged. Tavon was efficient, professional, and very polite. I would request him if I ever need your service in the future.
- Karen Hauf
Westminster, MD
Tito was the best! Explained everything as he went and also gave me multiple prices for the repairs. In no time at all Tito had both garage doors running smooth as butter!
- Derek K
Westminster, MD
The technician Jarred was great very knowledgeable and did a great job.
- Sharon Alvis
Product:
Westminster, MD
Tito Cruz did an amazing job. He was very personable, explained the repairs needed very well and worked very quickly. We will definitely use Precision for garage repairs in the future and will specifically ask for Tito if he is available.
- Andrew Harrison
Westminster, MD
Tito did a fantastic job servicing our garage doors. The doors are much more quiet now. He went above and beyond to make the doors run true. Very happy, great job Tito!
- Robert Miller
Eldersburg, MD
Tito came to our rescue; our car was stuck in the garage, and we had broken cables and springs. Tito professionally replaced the broken parts within an hour. We were grateful for the 24/7 service considering our emergency was on a Sunday. Highly recommend Precision Garage Door Service for their fast and courteous service.
- Rob D.
Eldersburg, MD
The technician, Tito Cruz, arrived on time and quickly and efficiently repaired the door handle. He was very courteous and explained everything that he did.
- Diana Meninger
Eldersburg, MD
really nice person and good working.
- Sein Thanwin
Eldersburg, MD
The technician, Tito” was incredibly nice and seemed to be very knowledgeable of all aspects of the garage doors. As soon as he arrived, he quickly pointed out a few other visible issues with various components of the door systems, like frayed cables and worn rollers which would break completely shortly. Although I do a lot of DIY, this is one of those repairs you want a professional installer fixing. Overall, I’m very satisfied with the service from Tito.
- Mike Kilduff
Mount Airy, MD
Great work. The technician was very professional and did great job.
- Joseph And Lisa Welsh
I chose Precision because I was able to make an appointment through website via chat. The process was very efficient and service was scheduled for next day. Tyler W was on time, explained my options, and answered all my questions before and after service was performed. The cost was higher than I expected, but the problems were resolved to my satisfaction with a 1 year warranty on parts.
- Kathy S