Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 410 reviews, averaging 4.82 Stars:
Ellicott City, MD
Elkridge, MD
Professional and knowledgeable with excellent service.
- George Burge
Ellicott City, MD
We called Precision and were scheduled within a couple of days. Chris B. came on time, did a thorough analysis, and provided us with a couple of recommendations. We choose a new door opener and rollers, and they were installed on the visit within a couple of hours. Chris did an excellent job of explaining everything, and we now have an updated system that we are very pleased with.
- Ken Danker
Ellicott City, MD
We were very happy with the whole process; book on line, confirmation , a call and email with the technician’s name and approximate time of service . When Robert arrived he was very professional. He introduced himself and asked me what exactly has been going on with the garage door opener . Robert explained what he noticed and told us what our options were . The system we decided on is exactly what we need . Thank you Robert for your time in setting it all up and explaining everything so carefully. We will definitely recommend you and the company to our family and friends . The S Family
- Samantha Smith
Product:
Woodstock, MD
Courteous and professional personal from call to repair. Jared, the service tech, was friendly, courteous and professional. The only reason for 4 stars instead of 5, was do to the price of the service performed. Quite expensive for just spring replacement ?
- Christopher Tringali
Ellicott City, MD
I was having issues with my 22 year old garage door opener. I noticed the rubber belt was frayed and called Precision Door based on reviews on the internet. I received an immediate reply stating someone would be out the next day. The repairman, Chris, explained all the issues with my door and pointed out the problems. He repaired everything the same day, pointed out the repairs and thoroughly explained the new opener making sure I clearly understood its operation. Great Job !!!!!
- John Kirby
Service Provided:
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Technicians: Chris Brown
Ellicott City, MD
Mr.Chris Brown was excellent. He is very knowledgeable and patient with me. He diagnosed my door and gave options. He was wonderful…best service/technician I have experienced in a long time. I will be passing his name along to family and friends. Thank you Chris!
- Sheila Ward
Columbia, MD
We had a new garage door opener installed. Tyler was great, arrived early, explained everything in detail, answered questions and addressed all concerns. Efficient, knowledgeable, and friendly. Would recommend him to others.
- Matt S
Elkridge, MD
Tech was great came early finished within timeframe. He also went over all work performed.
- Linwood Brown
Elkridge, MD
Tavon Flowers was very professional and thoroughly explained the repair ( new spring, rod, rollers) and required maintenance.
- Jerry J
Columbia, MD
Our problem turned out to be electrical, and Precision did not charge to diagnose. They were prompt, friendly, and more than fair!
- Destin Bales
Elkridge, MD
Aug 15, 2025 On 14 Aug 2025 Precision Garage Door charged me $100 for a door inspection and recommended replacing 10 Precision Green Roller 5"($300.00) and 2 L-shaped Triple touch 13/8" CP-138 ($288.00). I paid these inflated prices and the job took about 20 minutes. After completing the service I left my home only to be called by Tyrone (technician)30 minutes later that I needed to return to my home because he forgot to adjust the railings. My total bill was $723.28, and 1 day later my garage door won't open or close due to poor craftsmanship. I called the company and they are sending someone to my house on 15 Aug 2025 to try to fix what they broke. There was no expertise, trust, or convenience as advertised. Still waiting for repairs!
- Phillip Watters
Product:
Ellicott City, MD
Excellent service. New garage door opener with exterior keypad was installed by Tyler.
- Neeta Deshpande
Columbia, MD
When I researched companies in my area Precision seemed to be at the top, with great reviews. The tech who came out to service of our doors could not have been more pleasnt, knowledge, and easy to work with. Chris first did a review of the all the components and found several that needed attention. Most of the components were 30 or years old. Chris broke down each and what needed to be replacement or repaired. So we were able to see what each work cost. While both of the openers were the same age he did recommend replacing both a one was still in decent shape. That honesty was a good sign of his and his company"s honesty.
- richard morrison
Glenwood, MD
Tito Cruz did an excellent repairing the garage doors
- David McDaniel
Dayton, MD
Technician Ron did an assessment of the problem, a thorough inspection of the door, hinges, rollers, cables, etc. and prepared a complete list of repairs needed and the cost estimate. Approval to go ahead was given and work proceeded. After 2+ hours the work was finished and door operation was smooth. Ron was pleasant and friendly during the job and inspection found no further work needed. A variety of parts were required and all were available on hand, rollers and many more items. I was very satisfied with the job done!
- Walter Preysnar
Clarksville, MD
Reflection on Precision Garage Doo's technician Mr. Jay Constantine: Jay arrived promptly and expertly assessed the condition of our broken half-functioning garage door that potentially threatened the safety of my family. With full knowledge of what to do he went to work and in under an hour the door was fully functioning. Although not required, it really helped and assured me of his honesty in assessing the situation because he carried himself similarly. Extremely pleasant with sufficient reserve for a professional encounter. Thank you Precision Garage Door for undergoing a great selection.
- Margot Stephenson
Glenwood, MD
From the moment he arrived at our home I realized that I had been extremely lucky to have chosen Precision and had Mr. Tito Cruz assigned to my repair call. Friendly, Professional, Skilled and Knowledgeable in his trade are words that came to mind after a few minutes of conversation. He analyzed the problem, suggest several ways to repair and upgrade my garage door. His speed, skill and personality were positives, under what I considered adverse conditions of a very hot garage. My wife and I agree that we will keep his contact information handy for future reference. We are pleased with everything he suggested and executed for our home repairs, Best Regards, Arnold and Victoria Lawing
- Arnold Lawing
Service Provided:
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Technicians: Tito C
Ellicott City, MD
The worker was early for the appointment, had the right tools to do the job correctly and officially any parts that were needed he had in his truck already.
- Brent D Myers
Product:
Columbia, MD
Chris, our assigned tech was punctual, polite, knowledgeable, explained everything that was wrong & how it would be addressed in his repairs. He provided the costs up front. Very pleased with his service.
- Luther Shepherd
Columbia, MD
Jay C arrived right on time and completed the installation in a very professional manner. My garage door has never performed better.
- Paul Jenkins
Service Provided:
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Technicians: Jay C
Highland, MD
Best customer service in a long time! Our technician from Precision Garage Door Service, Jay C., was amazing. On time. Friendly. Knowledgeable. Efficient. Great communications & extremely professional! Authenticity goes a long way, and Precision/Jay were up to the challenge. Helped us out in a pinch when our garage door spring busted. Did it first thing in the morning, next day and super-fast. Highly recommend!!! Thanks again to Jay, and to Precision Garage Door Service.
- Larry Fitzgerald
Columbia, MD
Incredible job. Our technician, Tyrone, was fantastic. Had the new opener up in about two hours, replacing an old chain drive unit that dated back to about 2006. Expert work. Very patient in demonstrating all the features of the new unit. Very professional and friendly. Couldn't be happier. Recommend Precision and Tyrone very highly!
- David Zolet
Product:
Elkridge, MD
Fantastic Job by Micheal and Nick Installed new "Liftmaster" opener - replaced 20+ year old Genie. Micheal and Nick did a great job all around. Highly recommend these guys!
- David & Susan Mazzoni
Product:
Fulton, MD
Fantastic service. Courteous & professional.
- Ellen Mckinzie
Highland, MD
6/10/25 Extensive repair of old garage doors and re-programming of overhead control boxes. Technician was Ron Cross. He was skillful, friendly, and explained issues very clearly. In short, a five star performance; he was sensational !
- Rene Gelber
Ellicott City, MD
Very professional Excellent service Will definitely recommend to others.
- Judith Copeland
Ellicott City, MD
Tyrone showed up on time and was able to diagnose the problem and fix it in now time at all! Will be using Precision again!
- Melissa
Product:
Elkridge, MD
Precision scheduled appointment for same day. Tyrone was on time, courteous, professional and knowledgeable.
- Zachary Small
Columbia, MD
Our technician Nicholas was professional, friendly and efficient! He took time to explain the work that needed to be completed. Once the job was completed, he reviewed what was done. We were pleased to get same day service shortly after contacting the company!
- Sophia
Product:
Nicolas Broughton arrived early and throughly checked our garage door and opener and made adjustments so that it closed properly and safely. Very professional.
- Valerie Kitch