Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 433 reviews, averaging 4.82 Stars:
Ellicott City, MD
Service Provided:
Product:
Technicians: Chris Brown
Columbia, MD
Prompt response to my early evening call -- scheduled service for the following day. Technician (Bobby) was timely, professional and very competent. Great service, good explanation of work. Very reasonable price for work. I'd certainly suggest Precision to anyone with a need for garage door service or maintenance.
- Ed Donahue
Woodstock, MD
Excellent explanation of what needed to be done and why. Bobby was friendly, knowledgeable and efficient. New door hardware. Works perfectly! Thanks!
- Kevin Thomas
Woodstock, MD
Great service and work done!!
- Daylan Jones
Woodstock, MD
Chris it was very professional and knowledgeable about the service and products. He explained everything thoroughly. I was more than pleased with his customer service and work performance.
- tara nelson
Ellicott City, MD
Bobby was punctual, friendly and efficient. Worked with us to get what we needed done so we could get our due working again!
- Rich
Ellicott City, MD
Let's just start by saying I was hesitant to write this review because I really liked Bobby, he was knowledgeable and quickly repaired my garage door which had a busted spring. I didn't get any other quotes, which is my own fault but I did feel the cost was high. Almost $2k to repair a garage door, which took Bobby about 1 hour to repair. Sometimes, you have to pay just for piece of mind. The real reason for the knock in rating was the cleanup. As soon as I drove my truck that day, I found a screw in my tire. The exact screw that was removed during the garage door repair. I had to find a shop to patch my tire (a $45 expense) and also found a piece of broken plastic roller, which Bobby had shown the other piece to me earlier as a demonstration of how cheap those rollers are. I felt like the hurry to finish and get out of there and on to the next job resulted in the failed cleanup of hardware and my damaged tire.
- Joe C
Ellicott City, MD
Chris Brown came out to my house originally to see why my garage door/opener wasn't working properly. He did a thorough inspection, explained what he found in great detail, and provided me with several different options about how to fix my garage door. He didn't pressure me to make a decision there on the spot and gave me some time to discuss with my family about what we wanted to do. A couple days later, we called back to set up our appointment, Chris came back and did an excellent job. I will be calling back (hopefully not for a long time) when I need my garage door system serviced.
- Michael Stefan
Columbia, MD
The service person solved the problem. He was very courteous and professional. He was very knowledgeable. The response was great; the servicemen arrived early and finished the work in a short time. I would highly recommend Precision.
- Nat Alston
Columbia, MD
Great professional job on a Sunday - never would have expected that. Christopher Brown did an excellent job and explained the whole process from start to finish.
- ANTHONY CASSORT
Ellicott City, MD
We had a problem with our garage door not opening, We called for service and were given an appointment for between 10:30am and 1:00pm on the following day. We received a call from your service man at about 8:30am asking if he could arrive early because we were his first call of the day. He arrived at about 9:15 am, figured out what our problem was and repaired it within 45 minutes. I was impressed with his friendly and courteous demeanor and the professional way he handled our problem. We would certainly recommend your company to anyone with a garage door problem. Thanks for your help. Ed Daniles & Marcia Kane
- Ed Daniels
Product:
Ellicott City, MD
Used this company before. Good work, friendly people and plenty of explanation.
- Jeff Richardson
Woodstock, MD
Awesome prompt service. Robert was extremely professional, knowledgeable and courteous. He clearly explained our options and completed the work in short order with a smile!! I would highly recommend Precision for all your garage door needs!!
- Joyce Rodrigue
Service Provided:
Product:
Technicians: Robert Schenck
Ellicott City, MD
The entire repair process was great with courteous and expert individuals involved
- David Cruess
Glenwood, MD
Such great service from your technician who was so professional and courteous. I am so glad I called Precision Garage Door Service when my garage door spring broke as they came out the next day! Tito was very knowledgeable and experienced and showed me my options for repair. I had been concerned as the door is 30+ years old and the rollers, etc had never been replaced. Tito had all of the parts with him and now my door is not only working but it much safer and quieter.
- Victoria
Elkridge, MD
We were in a huge, huge bind with our garage door, deciding to break 2 weeks before Christmas. I went to the website, scheduled a next-day appointment. The next morning, exactly when they said they would be here, they came and saved the day. Our garage door was fixed, the technicians were professional, friendly and got the door working in no time. I cannot thank Precision enough!
- Marybeth Diaz
Product:
Ellicott City, MD
Unlike some service companies, it was such a pleasure dealing with Precision. 1. They responded to our problem and scheduled an appointment immediately (on a Sunday). 2. They were prompt on their arrival and kept in contact with us before they arrived. 3. The service tech (Tito Cruz) was not only highly qualified, but he was friendly and made us feel comfortable about his skills and security. 4. He told us how long the job would take and finished a little sooner than expected. I understand that this almost sounds too good to be true, but it IS true. I would highly recommend this company to anyone in need of garage door repair. P.S. I don't know how much Tito makes, but the owners should give him a raise.
- Edward Jansen
Ellicott City, MD
The team at Precision Garage Door of Central Maryland was incredibly responsive and professional. Our technician, Jesse, answered all of our questions and provided a solution same-day. Would highly recommend to anyone needing work on their garage door!
- Kara Mondy
Product:
Woodbine, MD
Tito was very informative about explaining the problems with our garage door. Since our garage door was several years old it did have quite a few problems. So we had Tito go ahead and fix the issues. We are very pleased with the work he has done. We will definitely have precision do our work in the future. Tito was very nice to work with.
- Eddie Condon
Columbia, MD
Great job from Elijah. Too expensive, but so is life.
- Ray Bloomer
Columbia, MD
Garage door broke Friday Precision came out the next day!! They sent Nick!! He was a lifesaver because the cars were stuck in the garage!! Nick was Knowledgable and professional! He checked the garage door out and had me back up and running shortly after!! I would def recommend Precision thanks to their tech Nick!!!
- Stan Marrow
Product:
Ellicott City, MD
Precision Garage Doors is the best! They installed a new garage door for us last year, and when I had a small issue, they addressed it immediately. Exclamation, I would recommend them to everyone!!!
- Barbara Reed
Columbia, MD
I called for service on a garage door at 5:00 last evening. They had a technician (Tyler Johnson) here at 8:15 this morning. Very nice young man and very professional. He shared with me what he thought the problem was and then he went to work on it. He identified the problem, replaced the motor, etc. and was out of here in less than 2 hours. Door runs quiet and smooth. I was very pleased with Tyler and the service.
- Michael Blum
Service Provided:
Product:
Technicians: Tyler J
Ellicott City, MD
Nicolas Broughton arrived early and throughly checked our garage door and opener and made adjustments so that it closed properly and safely. Very professional.
- Valerie Kitch
Elkridge, MD
Professional and knowledgeable with excellent service.
- George Burge
Ellicott City, MD
We called Precision and were scheduled within a couple of days. Chris B. came on time, did a thorough analysis, and provided us with a couple of recommendations. We choose a new door opener and rollers, and they were installed on the visit within a couple of hours. Chris did an excellent job of explaining everything, and we now have an updated system that we are very pleased with.
- Ken Danker
Ellicott City, MD
We were very happy with the whole process; book on line, confirmation , a call and email with the technician’s name and approximate time of service . When Robert arrived he was very professional. He introduced himself and asked me what exactly has been going on with the garage door opener . Robert explained what he noticed and told us what our options were . The system we decided on is exactly what we need . Thank you Robert for your time in setting it all up and explaining everything so carefully. We will definitely recommend you and the company to our family and friends . The S Family
- Samantha Smith
Product:
Woodstock, MD
Courteous and professional personal from call to repair. Jared, the service tech, was friendly, courteous and professional. The only reason for 4 stars instead of 5, was do to the price of the service performed. Quite expensive for just spring replacement ?
- Christopher Tringali
Ellicott City, MD
I was having issues with my 22 year old garage door opener. I noticed the rubber belt was frayed and called Precision Door based on reviews on the internet. I received an immediate reply stating someone would be out the next day. The repairman, Chris, explained all the issues with my door and pointed out the problems. He repaired everything the same day, pointed out the repairs and thoroughly explained the new opener making sure I clearly understood its operation. Great Job !!!!!
- John Kirby
Service Provided:
Product:
Technicians: Chris Brown
Ellicott City, MD
Mr.Chris Brown was excellent. He is very knowledgeable and patient with me. He diagnosed my door and gave options. He was wonderful…best service/technician I have experienced in a long time. I will be passing his name along to family and friends. Thank you Chris!
- Sheila Ward
Great experience. Chris Brown was our technician - very knowledgable, very thorough and explained everything in detail. He kept me updated all through the process and didn’t try to upsell unnecessarily. Made the whole process painless! Would definitely recommend him and the company!
- Teresa OKeeffe