Read what people are saying
about Precision Garage Door in:
Columbia Area, MD
Precision Garage Door of Baltimorehas received 364 reviews, averaging 4.82 Stars:
Ellicott City, MD
Elkridge, MD
Rude. Not helpful or professional
- Darlyne
Ellicott City, MD
The Technician Mr. Flowers arrived on time, was very knowledgeable, listened to my concerns and performed quality work. Thanks for your service!
- Andre Devon
Woodbine, MD
I happened to luck into finding Precision Garage Door Service and boy it was GREAT luck. The service technician, Tito, was knowledgeable, courteous and professional. He performed the 25 point inspection on both garage doors and fixed the issues with the door I hit with my car. Both doors are running better than when installed! Thank you Tito!
- Shannon O'Neill
Ellicott City, MD
Recommended by a neighbor. Came out within 2 hours. Jay was extremely polite, informative and professional. Quick repair and great recommendations
- Sara Martin
Marriottsville, MD
5 Star service from Mr. Bowman to replace a backup battery. Thank you Precision for your quick response.
- Bernadette Burrell
Marriottsville, MD
Tito did a fantastic job!
- Joseph Smith
Ellicott City, MD
I had a coupon from Precision. So, I called this morning and Tavon came at around 1pm. He was very pleasant and explained everything in detail. Ended up paying more than I had expected but realize that it was fair for what needed to be replaced after 12 years. I would certainly recommend Precision. Thank you!
- Carole Kirkpatrick
Marriottsville, MD
Just moved back into the area and my new (older) house garage door was in need. I immediately contacted Precision because I’ve depended on them for over 30 years in two previous homes. Chris was fantastic. I already had a sense of what the door needed. He thoroughly evaluated the door and motor. Set the limit switches, adjusted the springs, replaced cracked hinges and replaced the rollers installed in the dark ages. And he put on a new bottom seal. All this while it’s snowing! Every Precision tech I’ve ever had has been fantastic. Plus, the price fell in line with my expectations. Can’t recommend you enough! The tuneup is just what I needed. Thanks!
- LeRoy Froom
Product:
Marriottsville, MD
Quickly scheduled repair! Repair personnel very efficient, identified issues quickly and made repair. Provided permanent repair estimate for my future consideration.
- Robert Dubin
Marriottsville, MD
Prompt service, excellent explanation, fair price, very satisfied.
- Charlie Martinez
Marriottsville, MD
Had the total replacement of all major parts. The Tech - Tito was extremely knowledgeable and excellent explaining everything. He is very good and would recommend him to anyone.
- John Kerr
Marriottsville, MD
Same day service was extremely important since both of our cars were stock in the garage because the door we could not open the garage doors. 5 stars. Garage door repair See Word Order # 589437. Bobby K - Vahdatshoar did an excellent effort in explaining all the parts that were needed and there specific function in opening and closing the garage door. Before he left he thanks us for our hospitality. See Work Order #589437 for the new parts purchased and the work performed. Arthur and Marta Minadeo
- Arthur and Marta Minadeo
Marriottsville, MD
Had a very good experience with a service tech. His name was Jay and he was very helpful in fixing my door. He explained things in a very simple way and even took time to make drawings of the problem. I would strongly recommend this man in my community to do the work on other people. You have a good man in Jay. Semper Fi.
- Thomas O'Toole, JD, CLF, CSA,
Marriottsville, MD
I was impressed by the (same day service, completely stocked trucks.) I had already purchased two new Genie openers and when we opened the box I noticed the rail & belt were not as heavy duty as I expected they would be. Bobby said he had a couple heavy duty ones in his truck and I looked at it for half -a -second and asked him to install it. THANKS for stocked trucks & a Great service man. THANKS, JOE
- Joe Reising
Marriottsville, MD
Our garage door broke off the wall jamming our garage door and bending lots of the metal frame . Precision is open 24/7and took my call on a Sunday night . They were at our house 8 am the next morning , evaluate and did the entire job in 3 hours .. Charles was great and respectful of us and our home. He did a great job putting things together , and in a way he recommended that we shouldn’t have any trouble with the door . Thank you Precision !!
- John Burch
Product:
Marriottsville, MD
My original complaint was I had a broken spring on my one car garage door. I previously had the same issue 10 years ago for the repair price of $250 which seemed fair. This time around the technician Charles told me I needed not only the spring but end bearings and new cables. The price for this repair shot up to $735. He then tried to sell me 10 sealed nylon rollers for$20 a piece. When I declined he offered to knock off $75. i still declined. i agreed to the spring, bearings & cable because I was leaving that day on vacation & needed to get it fixed before I left. The work took them less than an hour. Charles the tech then attempted to open & close the door but the motor only buzzed and did not move the door. Charles then said I needed a new motor which by this time I was pretty sure this guy was a scammer so I declined and signed off on his spring work happy to get them out of my garage. 5 minutes after they left I removed the belt from the motor & tested it where it worked perfectly. The only problem had been the door carrier had gotten jammed on a bolt when the spring broke. Pretty sure a honest garage door technician would know how to troubleshoot this in 2 minutes. This company appears to try to sell you a bunch of things you don't need and charge you 3 times the price. I will not use these guys ever again.
- Michael Mchale
Product:
Marriottsville, MD
Tech on time. Explained all options and cost.Very happy with service.
- Steven Marschall
Product:
Marriottsville, MD
I called Precision Garage Door for an appointment to repair my garage door and was provided an appointment the very next day. Justin called me to inform me his ETA and arrived on time. He was very courteous, polite and provided me with a complete breakdown estimate of what was needed to fix my garage door. I accepted the quote and work was done smoothly and with no issues in under an hour. I would highly recommend him and this company again. Thank you for your quick response time and precision in knowing what I needed.
- Becky B.
Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Product:
Ellicott City, MD
Great job! The technician, who was courteous and knowledgable, was on time and completed the repairs in about 30 minutes.
- Bernie
Product:
Columbia, MD
Actually I did not choose Precision as your employee gave me an estimate of $704 for a job that should be about $280-$325 - I had done my homework so I knew what the project would cost me.
- Swati Desai
Ellicott City, MD
Fast worker honest respectful highly recommend
- Adolfo Alonzo
Product:
Woodbine, MD
Service Technician (John) VERY professional, courteous, and efficient.Called pre arrival. Price is not Low end, but fairly representative of service industry. New springs, bearings, rollers for 2 doors. John very instructional on future, preventative care. Answered all questions with enthusiasm.
- John Sargeant
Product:
Ellicott City, MD
Rick G. was great. He fixed the problem right away and explained why the pulley came off the guide bracket.
- Jennifer Neugebauer
Columbia, MD
you was very professional and friendly explained every thing
- Susan Awad
Columbia, MD
Barry was very good. I was impressed with his expertise.
- Juan Pagan
Ellicott City, MD
We were in a pickle, the garage door motor was acting up and we settled on the house the next day. We called and got scheduled immediately. The tech, Derrick arrived, diagnosed the issues and fixed them. He completed some preventative maintenance on the unit and made sure the safety features for the new owners were functioning properly. Derrick was extremely polite and professional. If we were not moving out of the service area, we would make Precision Garage Door our company of choice. Thank you PGD. Ellicott City Chausse's
- Michel Chausse
Fulton, MD
i called Precision because the wire came off of the pulley. Precision sent out Keith who made the necessary recommendations in a very professional and proficient manner. Within an hour the garage door was fixed and operating. I appreciated Keith's honesty, integrity and professionalism.
- Lilly Lehnert
Product:
Columbia, MD
5 star service!
- Carla Mcgrain
Product:
Ellicott City, MD
Derrick was on time and did an excellent job. He fixed the safety cable on one of our garage doors, checked/tightened the bolts (both doors), and re-nailed the lower part of one of the "facing borders" that had separated.
- Jerry Ward
Our 35-YO garage door needed spring replacements. My husband was able to call, on Sunday (!), to arrange an appointment for Monday morning. Jay came on time, took a look at the door and made several suggestions of possible additional repairs/replacements due to the age of the door and its components. Since we've only had the springs replaced since the door was initially installed, I took Jay up on the most logical suggestion for this visit. BTW--Jay did not pressure me to make any decision or commitment. I appreciated the way he explained things to me. "If I talked to my mom, I would say..." Kudos to Jay for a job well done!
- Roberta Bjorklund