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Read what people are saying
about Precision Garage Door in:

Columbia, MD

Precision Garage Door of Baltimore
has received 74 reviews, averaging 4.82 Stars:
Review:

On time with super professional service by Ben Barry. Made sure I understood how garage doors worked prior to performing the inspection. Showed me exactly what needed to be done with options. Also advised me on proper care in future. Would call again for service!
M.E. Clagett
Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Staff were all friendly, helpful, competent, and professional. Hardware looks good and seems to be of good quality. I'm not qualified to comment on their prices.
John M
Anthony R Service Provided:
Install Garage Doors
Product:
Garage Doors
Installer:
Review:

Door broke late Saturday and Precision was there Monday. Great service.
James Ball
Rick G Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

All of my contacts with this company were with very professional staff. Chris did a great job of installing my new garage door. He explained everything to me in a very easy-to-understand manner, and seemed to take pride in his work.
Gino Dercola
Christopher C Service Provided:
Install Garage Doors
Installer:
Review:

Derrick was outstanding. He was knowledgable, professional and pleasant. He replaced my garage door opener quickly and answered all of my questions. I would highly recommend him and Precision.
Sharon
Derrick E Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

The technician, Barry, called to let me know he was on his way and actually showed up during the time he said he would! How refreshing! He showed me exactly what was causing our garage door issue and fixed it promptly. I think he was at our home for 15 minutes! Quick, easy and prompt. Can’t ask for better service! Thank you!
Lyndsy Beckman
Barry C Service Provided:
Garage Door Repair
Technicians:
Review:

Prompt response to a broken door spring, professional and personable technician, and overall good job.
Gilbert Lewthwaite
Keith C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry was knowledgeable, skilled and efficient. I could not be more pleased! A definite five stars!
Bob Sheff
Barry C Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Barry was very polite and informative. He explained everything he saw and made recommendations without pressure. He completed the work in the timeframe quoted and the outcome was as expected.
Don Kemp
Barry C Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Our technician Derek was great. He was informative, friendly and responsive. I would definitely recommend this company and use them again.
Lilla Hunter
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Service was excellent and the response time was very good. Phillip was very good at communicating with me even though I was not at home. Sean returned my call to explain the $195 charge for a safety inspection and maintenance.
Al Enke
Service Provided:
Garage Door Repair
Review:

I like the work I hope the light does not blow out again
David Lenzo
Barry C Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technicians:
Review:

This is the second time I have used Precision for my garage doors. Courteous, honest and skillful, what more could I ask for? I believe Derrick was my serviceman today. I highly recommend them and already did so today.
Anna Nissen
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

Derick installed a new circuit board for my garage door. He was professional, helpful, got the job down in a timely manner and made sure everything was working perfectly before he left. If I needed service again i would request Derrick as the technician to come to my house. Candice Baxley
Candice Baxley
Derrick E Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Derrick knows his craft. You've always dealt with me fairly.
Bob Thomas
Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

excellent service....thank u so much.
Gary Womersley
Derrick E Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

We were trapped in our home due to a broken garage door. They arrived about an hour after my initial call. They were professional, friendly and the problem was fixed quickly. I am extremely pleased with their services and the end result. I highly recommend! Thank you!
Jessica Brennan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I want to commend your technician, Barry, for the professional, friendly, and competent manner that he displayed throughout his entire service at our home today. He was very informative, patient with my questions, and thoroughly explained everything for me. What a pleasant experience to have a service technician like Barry to perform work at our home and for us to feel we could not have a better experience with anyone else. Thanks.
Ruby Claunch
Barry C Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Technician (Barry) came on time and was very courteous. He quickly analyzed the problem and had my door working again in no time. I've used Precision before and am glad to highly recommend their service.
Jeanette Jenkins
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Precision installed our doors originally. I work out of my garage for my business so immediate service was a must. We had a cable snap and a roller hinge break. I called them same day it broke and they we're able to come out and fix it! I was extremely impressed that they were able to come out same day. The tech was very polite, worked efficiently and said because they installed the doors, there was no charge for parts. I was only charged for labor. They did an amazing job! If you need any door replacement or repair, these are your go to guys, they are amazing!!!
Sue Doyle
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business.

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

We are completely satisfied with Precision Door Service - You don't find many business's like this anymore - or at least they are far and few between. From the cost to the professional -quick service . JQ was totally awesome as was Mike ! As I am here caring for my elderly mom I had to move quickly to find a repair service - You are Excellent and we will Remember YOU for future reference. Thank - YOU
Elleanor Mayer
A Response from: Harry

Thank you for taking the time to review your experience. We are very proud of our company and our employees. We're happy to hear they exceeded your expectations!

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

5 stars. Mike did a great job. He called to let me know he would be there within the hour. He was courteous, respectful and explained what he was doing. I would definitely recommend Precision.
Nancy Cole
A Response from: Harry

Thank you for your business and comments about Mike. We appreciate your business!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly.
Gerald Larson
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Mike was professional and very helpful in answering my questions about the installation that was to be performed
G Franklin
A Response from: Harry

We appreciate you choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Barry immediately identified the problem and applied a temporary fixed. He also showed me how to eliminate the problem in the future.
John Whitton
A Response from: Harry

We look forward to seeing you again in the future. Thank you for your business.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

My trchnician was polite and efficient in checking the operation of my door and gave me a number of suggestions to keep it in good order.
Marsha Young
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technicians:
Review:

Barry arrived and quickly assessed the issue I had with my garage door. He explained everything clearly and was extremely knowledgeable. He performed all repairs timely and checked everything prior to him leaving the job. My garage door now operates quieter and smoothly than before. The only reason I am not giving 5 stars is because of the Price. The cost of the work in my eyes was a bit excessive.
Brian
A Response from: Harry

Thank you for your comments about Barry and Precision. We are a bit higher than others because we use only high quality parts and highly trained technicians.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Barry was a true professional who not only fixed the problem (broken spring) but enhanced the "customer experience" by providing insights into proper care and use. He is polite, knowledgeable and definitely an asset to your company. I rate Barry and Precision Overhead Door Service a 5-Star customer service organization.
Tom J
A Response from: Harry

Our customers love Barry! Thank you for your kind words.

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Called and got same day service. Barry arrived within the window and gave us a courtesy call. He assessed the problem, explained what was wrong and provided us with options. The door was fixed and seemed to run better than before it broke. We were happy with our experience.
John Monroe
A Response from: Harry

Thank you for choosing Precision!

Barry C Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Barry was great. Very professional and friendly. He explained everything thoroughly and was quick. He is awesome! I thought that I would be better prepared for the prices after doing a little research on the net before I called, but I was still a tad sticker shocked. Not so drastically overpriced I wouldn't use Precision again since the service was so good, but enough to taint the experience and make it a four star vs. five star for level of satisfaction. I do highly recommend Precision (esp. Barry), but just be mentally prepared that you'll be paying a bit above the "average" estimates you see in forums if you've done your research.
Devin Williams
A Response from: Harry

We love our Precision customers! Thank you for your business!

Barry C Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
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