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Bobby

Bobby
Technicians
Reviews: 58
Average: 4.69 stars
Bobby has received 58 reviews, averaging 4.69 Stars:
1 2 3 4 5

Bobby's Bio:

1 2 3 4 5
Date: 08/22/2024
Garage Door Repair
,
Review:

Technician explained everything thoroughly to us. He was very professional and courteous.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

I checked online for it after seeing commercials on TV. The experience was great and Bobby explained everything in detail so my wife and I would understand it! Yes on expectations and solving the garage problem. Bobby was very professional & courteous! If we need help with our garage door again, we want Bobby! Helpful without a question. I have been an teacher for 50 years and Bobby did educate me on the things that really deal with the garage door! He should get a raise and please thank him for both of us!

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Bobby Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Bobby
Review:

Saw tv add and thought the company knew how to fix my garage door problem. Turns out they were to get my problem repaired and Robert offered some insight into how to avoid future problems. Thanks

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

I was very happy with the service. Bobby was very professional and extremely helpful and pleasant as well as knowledgeable. I couldn't get my car out of the garage and Bobby was here in an hour.

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Bobby Service Provided:
Broken Garage Door Spring Repair

Technicians: Bobby
Review:

Precision Garage did an outstanding job of replacing our old LiftMaster door opener, updating the rolling hardware and spring on the old garage door. They responded quickly to the request, and their auto-text feature let us know the technician was on his way. In addition, he called to advise arrival time. The door opener installation and other repairs (new spring and rollers) were done in a reasonable time, and the technician left no mess or debris for us to clean up. The new LiftMaster system is incredibly quiet, and the door no longer hangs up on lowering due to whatever heat or mis-match or wear issues that had been affecting the system. We are very pleased and would use Precision Garage again for repair and maintenance on our opener.

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Bobby Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Bobby
Review:

Very pleased with the service and knowledge we experienced today. Bobby knows his business and is a top notch professional!

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
1 2 3 4 5
Date: 05/24/2024
Garage Door Repair
,
Review:

Bobby was excellent! He was really great to work with and had great attention to detail. I would recommend Bobby and Precision to anyone!

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Bobby Service Provided:
Garage Door Repair

Product:
Cables

Technicians: Bobby
Review:

Rude. Not helpful or professional

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

I was bery pleased to get an appointment so quickly and the service technician arrived promptly after a heads up call that he was on his way. Once he arrived he tried to upsell me parts that I didn't need. I told him I thought the springs might be under warranty and he said that they switched to a new system and he didn't have access to previous service history on his tablet. I told him to proceed as the work needed to be done but the warranty issue was still bothering me. I keep track of my expenses with Quicken and I was able to see that the previous service 4 1/2 years earlier was for 2 springs (plus other items) and that there was a 5 year warranty. After he completed the work I shared this additional info with him and he was now able to look up that same hsitory on his tablet. He called the office and they confirmed the work was under warranty and he removed the cost of one spring from the bill. After he left I gave this more thought and it seemed to me that since I had previously bought 2 springs, that were both under warranty, and I was encouraged to replace both springs, even though only one was broken, as he said that was standard practice and the other was likely to fail soon, that I shouldn't have to pay for either of the new springs. I called the office the next morning and the billing department agreed and I was credited for the second spring as well. So I never ended up having to pay $618 for 2 new springs, but it took persistence on my part to get both the technician and the office to take the necessary action.

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Bobby Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Bobby
Review:

We made the best decision by contacting Precision. The wiring in our Garage Door was cut. I called them at around 9am and they set me up an appointment ASAP that day. Bob arrived around 11, He is very courteous and Professional. He explained a lot of things that I’m not aware of, repaired the problem and even took an extra mile by checking other problems that we might have in the future. One of the nicest and best service we had.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Excellent service ! the technician Bobby explained my options for the repairs and i was very informed he was very pleasant and professional Excellent job

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Bobby Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Bobby
Review:

Bobby was very professional and he explained everything clearly. He was very detailed, neat and friendly. Thank you very much.

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Bobby Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Bobby
Review:

Service was efficient and corrected all the issues leading to the service call. Bobbie did an excellent job and explained the what and the why of the repair choices. Estimate was a little higher than expected but I had never experienced the kind of breakdown that prompted my call. The office scheduler was very helpful in arranging an appointment. I have confidence in Precision and in Bobbie expertise as a repairman. Thanks for the service fixing my garage malfunction issue!

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Bobby Service Provided:
Garage Door Opener Repair

Product:
Springs

Technicians: Bobby
Review:

On time, efficient, very courteous, solved the problems also gave me options. Very satisfied. Larry

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Bobby went above and beyond in troubleshooting my garage door opener. His advice and insights were key in solving the problem.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Great service! Friendly technician!

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Great service from Bob.

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Bobby Service Provided:
Garage Door Opener Repair

Technicians: Bobby
Review:

Thank you. Bobby was very professional, personable, and knowledgeable. He was on time, carefully explained the problem, and offered a number of options to repair my 50+ year-old original garage door. I will not hesitate to use them again.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

I didn’t use this company, as i felt the tech was extremely dishonest with his pricing. I called with the intention of moving forward with a new motor install. When the tech arrived i was in the process of having junk removal and apologized to him for having to go back and forth. He said he understood and said the inspection would take a while so it was no rush. Once i was done with the junk removal he explained the issues with my garage motor. I said ya it’s old in agreement with him. He went on and said everything needs replacement and quoted me , I asked if he made those number up or were they company generated; his reply was the iPad and calculator gives me the numbers. I told him that his estimate didn’t sound right as I’ve done this in the past with a whole new system. He says well that’s as good as he can do. And offered a 5% discount laughable, what’s even more funny was the new motor wasn’t top of the line it was a base model liftmaster at $900 he tried to upsell me by saying that it’s a “pro” install and year warranty Absolutely not! He was very rude and condescending, he continued to ramble on and on about home depot and Loews motors being “DIY” and not professional and will fail in a year or two! Sir you just tried to sell me a shitty motor $109 motor for $900 have a good damn day…maybe try more competitive pricing. Most women are not as dumb as they pretend to be. Do better!

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Bobby Service Provided:
Garage Door Opener Install

Technicians: Bobby
Review:

Bobby was the technician who came to my home on 11/30/23. He was extremely thorough with his explanation of what he felt was needed to maintain proper function of my garage door. He explained the costs involved and methods of payments they accept. If you have any garage door concerns I would recommend this company and request this technician. Great Job !!

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

All of my needs were met. The technician was very knowledgeable, pleasant, courteous, easy to work with and cared about my concerns. Thank you Bobby!!!!! You were great From Zelda

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Bobby was on time, professional and very thorough. Made existing door open like new and easy to lift as low head space made door opener impossible to install. Now don’t have to leave garage door open because it was so hard to lift. Thank you Precision Doors

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Bobby Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Bobby
Review:

The technician who came was very rude He tried to make me pay a service call fee and then when I refused to do so, he went ahead and pasted his sticker on a spot I didn’t approve. I asked him to please move it to another spot and he responded to me by saying “ we don’t play games” and I am here wondering what he means by that when I simply asked him to place his sticker on a more preferable spot.

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Bobby Service Provided:
Broken Garage Door Spring Repair

Technicians: Bobby
Review:

Bobby was absolutely wonderful. He was professional and personable. He answered all of my questions and gave me several options regarding our garage door situation. Afterwards, he reviewed the new equipment with me thoroughly. Bobby represents your company in an exemplary way. I highly recommend using Precision Door Service! Thank you.

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Bobby Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Bobby
Review:

Commercials advertised great service

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Excellent reviews. Technician was very nice and explained al the necessary work. Prices seemed affordable.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

It's not often I feel good about a garage door repair and maintenance. Bobby was great. I learned a lot and he has the best personality.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.

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Bobby Service Provided:
Broken Garage Door Spring Repair

Technicians: Bobby
Review:

Quick service. Bobby did a great job and gave me all my options for now and in the future without trying to sell me on anything. Also told me how to maintain everything. Door is operating great now. Thanks for the professionalism and service.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Review:

Precision has delivered on their promise of next day, service, and promptness. our repair man was Bobby, and he was very professional, and knowledgeable, showing me exactly what was wrong with our doors, and what future things to look out for so that we can make an educated decision on repairs or replacement for the future.

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Bobby Service Provided:
Garage Door Repair

Technicians: Bobby
Next Page
Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112