Read what people are saying
about Precision Garage Door in:
Reisterstown, MD
Precision Garage Door of Baltimorehas received 61 reviews, averaging 4.98 Stars:
Reisterstown, MD
Reisterstown, MD
Tito Cruz represents your company in a professional and knowledgeable way. He thoroughly explained what was broken and worn on my garage doors and, with approval, went ahead and replaced both springs expertly and efficiently (my observation). Watching him work was like "poetry in motion".. you could tell he had many years of experience and had the right tools. I hope other company techs are as courteous and helpful. Booking an appointment was also efficient and courteous. Company response was 2 days out.. they appear to be in heavy demand. Response time may matter when your car is "trapped" in the garage.
- Lee M
Reisterstown, MD
Tito was fabulous and the job looks great!
- Joseph Smith
Reisterstown, MD
Quite impressive all the way around. Got an appointment with in 24 hours. Tito was a little early and have a call when he was on his way as was promised by the office staff person. He was vey knowledgeable and took ownership of my issue right away. His suggestions were logical and to my advantage. Cost was very reasonable and the job was finished within an hour or so. Highly recommend this company
- Gary / helene Leviton
Reisterstown, MD
The Garage Door Spring died this Morning. Called Precision, they were very helpful with sending a Tech out to my house. They arrived quickly and before the 1-5 window I was quoted!!!! Tito called me when he was on his way to my house. Tito arrived and was very knowledgeable about my issue. He explained to me what needed to be done and completed the work quickly. I feel the price was reasonable! Tito was very professional and personable. I would recommend Tito and Precision to anyone. They also have Military Discounts for Veterans. Great Experience, terrific service from the initial phone call to Tito completing the work!!!!! Thank you Tito for coming to our house on a Sunday to fix our garage door!!!!!
- Bryan Klaput
Reisterstown, MD
Bobbi was my technician, and he was excellent! Patiently answered all of my questions, and explained to me good home maintenance that will prolong the life of my door. Will definitely choose Precision the next time I have a problem. Bruce
- Bruce Moore
Reisterstown, MD
9/7/2022 - Great Service from Tito and Precision Garage Door. Tito was the consummate professional, found things that needed service I didn't know about. Absolute Pro job, the garage door is butter smooth now, and much quieter. Highly Recommend this company and will be using them again if necessary.
- Chris Van Winkle
Reisterstown, MD
Derrick was professional & very knowledgeable. I’m glad we chose this company
- Andrew & kelly Talley
Reisterstown, MD
BEWARE!!! GO WITH ANOTHER COMPANY...WAY OVERPRICED LABOR CHARGE wrapped into product prices!!. Had service today for replacement of 2 springs, 3 pulleys and 2 cable wires. Tito quoted cost at $924.00 and if I replaced 12 rollers, with their best rollers, for one single garage door the cost would be $1214.00. The parts themselves costs no way over $250 - $300 dollars in my opinion. However, based on the quoted price, that would make the LABOR charge roughly $600.00 to $900.00 and for a job that only took approx. 1hr to 1 1/2 hour to complete. Tito the technician justification was that based on the skill level of the technician with more than 22yrs experience in repairing garage doors and due to COVID, all pricings are going up. Sorry, not buying that rational or attempted justification for the inflated prices. So basically, a Precision Garage Door Technician will cost a customer a minimum $600 to do one hour of labor work. Per the technician the green colored springs are their very best and cost about $100+ a piece, okay but the remaining LABOR CHARGE WRAPPED INTO THE PRICES OF THE PARTS IS OUTRAGEOUS. ***GO WITH ANOTHER COMPANY FOR YOUR GARAGE REPAIRS *** This company in my opinion is more geared towards commercial business repairs where a company can foot these outlandish & outrages overcharges, but definitely not for the simple residential home customers. Do yourself a favor and get yourself 2-3 estimates from other companies before going this company, unless you just wades of money laying around to spend on pulleys, springs and cables.
- Lolita Buie- knight
Reisterstown, MD
Your technician Bobby was outstanding! Rarely can you find that level of patience and service in the vendor community today. Please retain him. He represents your business well.
- Antoinette Williams
Reisterstown, MD
I'm very pleased with my technician, he did an excellent job of explaining all of the details that the job would consist of the estimate and time frame. I did do another estimate with another company, it was not a big difference in the estimate but I felt more comfortable with his knowledge in doing the best job in what I needed. I'm giving him a 5* for the relief of not having to call him back months before the contract ended. I'm satisfied customer and would definitely refer him to my relatives, neighbors and friends.
- Dorothy Neal
Reisterstown, MD
Chris fully evaluated the repair required, and since all the parts were on his truck already, he went right to work replacing springs, rollers, cables and pulleys. Very knowledgeable techician, and the automatic garage door is like new again.
- Aj Weiss
Reisterstown, MD
Very pleased with the service Charles provided. He was awesome and very pleasant & provided excellent customer service. I would highly recommend your company to others. Thanks for a job well done. A very satisfied customer.
- Mark Staines
Product:
Reisterstown, MD
Quick service, punctual, friendly and professional, great work quality.
- Myles Uszerowicz
Product:
Reisterstown, MD
I was extremely satisfied with this service their promptnessto the call, and Bro Chris was excellent he took his time and explain the options concerning my garage door and was very patient with me and my million questions. I would not use any other garage service and will certainly pass this company on to my friends and family
- Jackie Jones
Product:
Reisterstown, MD
Keith was everything stated in his bio. He was prompt, courteous, and professional. He called ahead of the appointment as well as when he arrived. Keith explained the issues with my garage door and the options I could decide to go with. I appreciate the time he took to explain the repair process as well as what I needed to maintain the integrity of my garage doors.
- Lori Young
Product:
Reisterstown, MD
Dakota arrived within appointment window and followed CoVID19 safety protocols. He quickly assessed and addressed issue with my garage door opener. He reprogrammed all our remotes including garage door opener in our car and provided great advice for maintaining our system. He was professional, courteous and clearly very knowledgeable. I highly recommend this company for service and value.
- Carl Brown
Reisterstown, MD
Amazing service. they were very professional. Knew exactly what was wrong. Had the needed supplies and fixed my garage door in minutes!
- Darlene Israel
Reisterstown, MD
Technician was great. He explained my options for a new garage door opener. He was meticulous in the installation of the unit and checking to see everything was working properly before leaving.
- Joe Rubin
Product:
Reisterstown, MD
The technician was pleasant and very knowledgeable. He explained all the options very clearly.
- Tony Mihalic
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Reisterstown, MD
Rick was great. Excellent quick service. Quality parts. He explained each option clearly. Would definitively recommend this company!!!
- Duane Dixon
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Reisterstown, MD
We had such a great experience with our technician, who was able to be here in less than 24 hrs. He not only replaced our spring, but taught us a great deal about out garage doors.
- Kevin Bell
Thanks so much for the great review for Precision Door Service and Preston. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Reisterstown, MD
Excellent
- Mercy Garrett
Mercy, Thanks for taking the time to leave us a review and for choosing Precision Door Service.
Product:
Reisterstown, MD
Needed new motor. Fast and professional service! Outstanding company will use for any future needs.
- Stephen Freedman
Stephen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.
Product:
Technicians: Preston T
Reisterstown, MD
Very efficient, friendly service. The price was reasonable too, especially considering the service was on a Saturday.
- Sharon Vidrine
Product:
Reisterstown, MD
Timely and excellent service. Very knowledgable and extremely courteous technician.
- John Davis
Product:
Reisterstown, MD
We have been customers often of Precision Door for many years. Not only are they competent, responsive, and experts at what they do, they honor their warranties and stand behind their work. We would never consider using another company for our garage door requirements. AND, their prices are extremely fair.
- Anne Gamber
Reisterstown, MD
My technician was so nice and informative! Corrected the issue and explained everything to me.
- Liz Bronstein
Reisterstown, MD
In these days of telephone trees and long waits it was a surprise and pleasure to talk to a pleasant woman who collected the necessary information and promised service the same afternoon after my spring broke. And Rick impressed and pleased me with his obvious know-how and pleasant manner. I'm a happy camper.
- Louis Nielsen
Product:
Reisterstown, MD
I have used your company for my garage door repair/service. Your intak process is efficient and scheduling is flawless. Your employees are always on time and provide a detailed description the problem, the solution and estimate of both cost and time. Matt worked on repairing our garage door. He was polite, courteous, knowledgeable and a pleasure to work with. He is an asset to the company. I will never consider using another company to service the garage doors.
- Madhu Annadata
It's not often I feel good about a garage door repair and maintenance. Bobby was great. I learned a lot and he has the best personality.
- Jared Robinson