Tito C
Average: 4.97 stars
Tito C's Bio:
Tito did an excellent job with getting our garage door repaired. Many thanks for the friendly service!
- Kevin Butler
Tito is a very friendly person, as well as obviously competent. I would not hesitate to request his service if it were required again. Precision is fortunate to have an employee such as Tito. David Smith 2/5/26
- David Smith
A freezing Sunday morning is NOT when you want to find your garage door not working. Fortunately, we had a recommendation to Precision. They sent Tito that afternoon. He quickly diagnosed the issue and gave us options to resolve. I recommend Precision - and Tito - to anyone with a garage door problem.
- Cathy Pevey
Mount Airy, MD
Great job Tito was highly appreciated and professional.
- Raymond Boone
Tito C. arrived early in the service window. He was very professional and made the repairs quickly/properly (new torsion spring, etc.) Would definitely recommend.
- Rob L.
Tito did a fantastic job! We needed the garage door opener replaced and Tito took care of it in a fast and efficient manner. This is the second time I’ve used your service. Thanks again.
- Dave N.
Eldersburg, MD
Tito the service tech was very knowledgeable and inspected my garage door thoroughly. He was meticulous in his work. My garage door now operates more smoothly.
- Christopher Awalt
Tito is the best. He helped me with a new garage door at a huge discount. Another company was charging me more than twice what Tito and Precision did for me. They are the best so don't skip them in all your garage door needs.
- Derrick Annor
We called Precision Garage Door of Maryland because we have used them in the past. Our spring broke on the garage door. Service Tech, Tito Cruz, came to our home & reviewed our situation and gave us an estimate to make all needed repairs. He did the work in a timely manner & was very professional & easy to work with. We appreciate all of the work he did. Thank you.
- Janine Franey
I am extremely happy with the service provided by Tito Cruz. Fast, curtious, proficient, and also taught me a lot I did not know about my sister which will help me how to use it and maintain. Thanks a million Tito.!
- Isabel Jocher
Precision Garage Door Service provided excellent same-day service with a thorough full inspection of my garage door system. Beyond the original repair, they offered clear recommendations to improve overall performance and longevity, along with multiple repair and replacement options to choose from. Pricing was fair and transparent. The technician, Tito Cruz, was prompt, professional, personable, tidy, and highly efficient. He took the time to explain everything clearly and made the entire process smooth and stress-free. My garage door has never operated so quietly! I highly recommend Precision Garage Door Service for reliable, high-quality garage door repairs.
- Jason Bard
Eldersburg, MD
I can’t say enough good things about Tito Cruz! From start to finish, his communication was outstanding—clear, prompt, and professional. He was thorough, honest, and genuinely pleasant to work with. Tito quickly identified the issue with our broken garage and knew exactly how to fix it. He also took the time to provide sound, practical advice on how to prevent the problem in the future. His knowledge and integrity really stood out. Tito is truly a great asset to Precision, and I highly recommend him!
- Ashley McFadden
Tito Cruz was fantastic!!! He was super knowledgeable, professional and personable. Tito recommended everything I needed to ensure my garage door would last for a long time. His service was outstanding and fast. I highly recommend this company. Thank you again Tito!
- Matthew Walters
Westminster, MD
Great customer service. Tito was my technician. Tito is one of the nicest, kindest technician’s that I have ever worked with. He has a beautiful personality with excellent communication & people skills as well as outstanding customer service care. He explained everything to me & showed my what the problem was as well as showed me how to work everything. My garage door is working beautifully and I say thank you. Happy Holidays Tito & to the Precision Service Family.
- Delores Rose
Tito was professional from start to finish in servicing our garage doors. He called ahead, was familiar with the service history, noted which components were in good condition, and was thorough in his explanation of components and services worth considering. He is an excellent ambassador for this business.
- Bryan M.
Our technician Tito was fantastic! Super knowledgeable and explained everything clearly. The job was done perfectly. We really appreciated the great service! Highly recommend!
- Michelle Austin
Same day service! Spoke to a real person. Tito C is awesome! This is the second time he has been here and again he has done an excellent job. He explains what he is going to do and provides a reasonable price before he starts. Great job!
- Mark Vaughn
Glenwood, MD
Such great service from your technician who was so professional and courteous. I am so glad I called Precision Garage Door Service when my garage door spring broke as they came out the next day! Tito was very knowledgeable and experienced and showed me my options for repair. I had been concerned as the door is 30+ years old and the rollers, etc had never been replaced. Tito had all of the parts with him and now my door is not only working but it much safer and quieter.
- Victoria
Tito was fantastic. He came out quickly, was super friendly and knowledgeable. He got suggest new openers that fit our needs, installed them, fixed up any issues we had from the broken ones and got up and running same day in a matter of hours. Very impressed and pleased. Will call Precision for any future garage door needs for sure.
- Tommy Walls
Ellicott City, MD
Unlike some service companies, it was such a pleasure dealing with Precision. 1. They responded to our problem and scheduled an appointment immediately (on a Sunday). 2. They were prompt on their arrival and kept in contact with us before they arrived. 3. The service tech (Tito Cruz) was not only highly qualified, but he was friendly and made us feel comfortable about his skills and security. 4. He told us how long the job would take and finished a little sooner than expected. I understand that this almost sounds too good to be true, but it IS true. I would highly recommend this company to anyone in need of garage door repair. P.S. I don't know how much Tito makes, but the owners should give him a raise.
- Edward Jansen
Tito did a great job fixing our door. He was punctual and explained everything that needed to be repaired thoroughly. This is our second time using Precision and we have been highly satisfied both times. Thanks so much!
- Lori Condit
Exceptional service! After contacting Precision Garage Door Service late on a Saturday evening they sent a representative to my house early Sunday morning to repair my 10 year-old garage door. Their on-line booking process was simple and their representative arrived in the 2-hour window requested. Tito C. was professional, polite and immediately diagnosed the problem. He worked up various options from minimal (must do) repairs to get the system up and running to replacing/upgrading some of the other more critical parts to upgrading an entire operational system. He walked through each option with me including describing the service, benefits and costs which enabled me to make an informed decision in the level of service chosen. Would highly recommend Precision Garage Door Service to others!
- Dennis Staley
Response time was great. My garage broke last night and was fixed by the next afternoon. Tito, our technician, is super friendly and provided cost options. He cleared laid out my options. Tito even visited with the dog next door to get him to stop barking. Highly recommend
- Melissa Bow
Tito was an excellent technician and thorough in his procedures. In fact, there was a squeak, not related to the direct task at hand, that “bothered” him and he did not leave until he was satisfied that he had resolved the matter. That type of service and thoroughness is a special trait to have.
- James Glascock
Woodbine, MD
Tito was very informative about explaining the problems with our garage door. Since our garage door was several years old it did have quite a few problems. So we had Tito go ahead and fix the issues. We are very pleased with the work he has done. We will definitely have precision do our work in the future. Tito was very nice to work with.
- Eddie Condon
Eldersburg, MD
Your Technician Tito came to our house. I called Precision for one repair. While here..Tito pointed out several potential and 'on the verge of failure" issues. The door is 23 yrs old with no maintenance what so ever. He had all repair and replacement parts on his work truck. Knocked the whole project out in a couple hrs. Even with my dog nose'n around. Price was reasonable for all repairs that were performed.
- Chris Carley
Reisterstown, MD
Thank you Tito for the quick response. Extra thanks for coming out on a Sunday and working all afternoon to get our garage doors fixed and working properly. The new system works perfectly.
- JAN KATZEN
Westminster, MD
Tito was an exceptional representative of your company. He was very professional, highly knowledgeable, and very friendly. I was very happy with your company.
- David Citron
Called requesting service and received same within 30 minutes. Tito was very open and honest about previous work (door replacement) which should have came with upgraded equipment to handle the weight difference. He showed me the results of wear and tear and recommended the upgrades. Work was completed in about 3-hours and the difference was tremendous. Quiet and convenient. Would recommend Precision and Tito to anyone.
- Timothy Connelly
Tito was fantastic from start to finish. He showed up in time, after a quick call to tell me he was in his way, was super polite and walked us through exactly what was going on with our garage door. I really liked that he gave us a few different options for the repair instead of jumping straight to the most expensive fix. It felt like he genuinely wanted us to choose what made the most sense for us. He did the work quickly and really took the time explaining what he fixed and why. It made the whole process feel easy and stress free. If we ever need garage door hep again, I’m for sure calling Tito! I’ll definitely be recommending him to friends and family too!
- Michelle