Tito C
Average: 4.96 stars
Tito C's Bio:
Manchester, MD
We had a 5 year old builder quality garage door / opener combination that has continued to get louder with more vibrations despite our best maintenance efforts. We called Precision to check out the problems. Tito arrived on time and immediately began troubleshooting the door. He gave us an estimate which we accepted and went right to work. Within a couple of hours he had installed new rollers, springs, and cables and a new belt driven opener. What an improvement. The only problem was a loose wire connection that Tito came back the next day to repair. We are very pleased with the timeliness and quality of the repair. PS - Make sure to ask Tito about any discounts.
- Tito
Westminster, MD
I needed to have my garage door repaired as it looked to me like there was a broken cable, a roller was off track and it wouldn't close. I chose Precision because I have seen your ads. Appt. was scheduled for a "window" and my tech, Tito Cruz, called early in the window. I like that Precision sends info about the tech! Tito diagnosed what was wrong with my old door and gave me several options to choose from in order to repair it. He explained everything that should be done. He was very knowledgeable and efficient. My door works and sounds better than it has in 30 years! I am very pleased that I decided to call Precision.
- Mary Jo Thomas
Great service from beginning to end. Receptionist listened to me and I received an appointment the next morning. Tito called before he came and even sent a picture of himself. He was friendly and professional 20 years experience. I recommend this company highly. Thank you Tito and staff.
- Sandra Zakalik
We requested your service because you installed our original doors. The service we received was very good. The gentleman Tito was very friendly and seems very knowledgeable. Anyhow that’s what I have to say thank you bye
- JIm Hillen
Taneytown, MD
I was having a problem with my garage door lifting so I looked on the internet to see who had the best reviews. When I called the response was we will have someone out within the hour. This was not an emergency so we agreed for the next morning. Tito Cruz our technician called before he arrived letting us know who was to show up. He showed us the problem and had the door fixed that morning. Tito was very knowledgeable and explained everything that was wrong. Very pleased and would recommend Tito and Precision to anyone. Thank you
- Roxanne Fraiser
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Technicians: Tito C
Eldersburg, MD
They provided same day service. The technician was very courteous and knowledgeable and finished the job quickly and to my satisfaction. He even made some minor adjustments to get rid of a hitch in the door that had been there forever. Great service. Would recommend.
- James Burck
Taneytown, MD
Tito was very thorough in checking out what was needed to get our system working in good order. We called during the day, and everything was installed and A OK before the end of the day. Thank you Tito!
- Jim Cassara
Precision did a great job replacing my two aging garage door openers. Tito the installation technician is very knowledgable and explained the costs and mechanics involved clearly and understandably. When it comes time to replace the doors themselves, I know where I'm going!
- Claude Bauer
Service was prompt and professional. Tito was a delight to work with.
- Heather Obrien
Glenwood, MD
Tito Cruz did an excellent repairing the garage doors
- David McDaniel
Tito C. was attentive and knowledgeable and very easy to work with. Did a GREAT job on the installation and educating me on the new Garage Door Opener. Highly recommend!
- Gary Stiglicz
Glenwood, MD
From the moment he arrived at our home I realized that I had been extremely lucky to have chosen Precision and had Mr. Tito Cruz assigned to my repair call. Friendly, Professional, Skilled and Knowledgeable in his trade are words that came to mind after a few minutes of conversation. He analyzed the problem, suggest several ways to repair and upgrade my garage door. His speed, skill and personality were positives, under what I considered adverse conditions of a very hot garage. My wife and I agree that we will keep his contact information handy for future reference. We are pleased with everything he suggested and executed for our home repairs, Best Regards, Arnold and Victoria Lawing
- Arnold Lawing
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Technicians: Tito C
Tito was a excellent garage door expert and a very pleasant person to work with. He first came up with a quote for the work, explaining what each line item was for, and got me an option that I could work with. His execution was workmanlike and thorough and I would certainly recommend him and request his services if I need further work on my garage doors. He did more than is indicated on the Service Performed field below, but the review format only allows for one selection.
- Marthanne Bailey
This is the third time we had Tito. He is always very transparent with repairs and an estimate. He does excellent work and is efficient. We are super happy with him and his service. Quality work is always done. Thanks Tito
- Theodore Baran
Westminster, MD
The garage door would not open or close a couple of days before leaving town. It needed repaired quickly. Looking at different web sites of the companies that had good reviews, I chose to go in order but stopped at Precision because they could come out the next day. Mr. Cruz, the technician was competent, efficient, professional and personable. The door itself was okay, but all the moving parts needed to be replaced after 21 years. A look at the parts replaced, I am surprised they lasted as long as they did.The door functions better than it ever did. It wasn't just the cables purchased, but the whole system minus the door and brackets. I would highly recommend Precision and Mr. Cruz for any garage door purchase or repair.
- Bob S. Westminster, MD
From start to finish, our technician, Tito Cruz displayed the utmost professionalism. He took the time to explain what was needed, presented options without any pressure, and performed a top -notch job. I would highly recommend Precision to any one looking for quality work and service.
- Jennifer Merrill
Finksburg, MD
Mr Cruz was on time and very professional. He explained what he was doing and adjusted the door operation. He gave suggestions for maintaining smooth operation of the garage door.
- Marlin Johnson
Tito did an excellent job with my garage door repair. I hope he can stop by and connect my Lexus to the new system. Thank you to TIto!
- Inna Williams
I like the fact that precision got out right away in serviced my door on Sunday. The technician Tito was very helpful in his explanation of what was going on with my door where the problems occurred, and he also fixed a few other issues during the process so the door would have less issues in the future. I like the fact, there were three choices of service and no pressure to pick one price point.
- Robert Shaffer
Finksburg, MD
Tito was polite, punctual and knowledgeable. I appreciate that he gave me options and didn't push for the most expensive option. He was able to perform maintenance on both garage doors even though we called for service on one opener. He was friendly with our talkative 4 year old and was patient with questions we all had. Will be requesting his service again when needed.
- Barbara Geddings
Your technician, Tito Cruz, was very professional and displayed a great deal of care and concern. He did an excellent job repairing my garage door. Thank you for your service.
- Pat Whelan
Precision has become our go to when we have any trouble with our garage doors. They are always prompt, professional and thorough.
- Adrienne Sanders
Ellicott City, MD
Tito came to service our garage door on a Sunday, Mother’s Day.He was very friendly with great customer service. The spring was broken and he thoroughly explained that he could replace the spring but do some additional repairs to strengthen the maintenance of the door. The garage door had only one spring, he added another . The garage door is working and we did not have to wait until Monday. Excellent company, excellent work by Tito. It was a pleasure to do business with a reputable company.
- Thomas Kenney
You guys are the BEST 1!! Tito is outstanding!!
- Denice Dujardin
Manchester, MD
Tito Cruz was exceptional He was knowledgeable, kind, fast working and a joy to have him fix both of our garage doors I would recommend him to any one They are perfect now thanks to Tito
- Linda and Stan Hamilton
Tito came today to fix our blinking light, so noisey garage door. Fantastic job. I know we will enjoy using our garage door for years to come.
- Norene Guilford
Tito Cruz once again provided superb service. He quickly determined the motor for my garage door had failed due to a power surge from a storm. His truck contained a replacement unit, so he quickly fixed the problem. He then inspected the other door system parts and found the 10-year-old roller bearings of my most-used door were in bad shape . . about to fail. He quickly replaced them. BOTTOM LINE: Quick response by Precision. The firm supplied both a highly-skilled tech (Tito) and a van that contained all needed replacement parts.
- Richard Nicolaus
Mount Airy, MD
Called and got an appointment for the next morning. Tito Cruz called to tell me he was on the way and showed up on time. Tito was very knowledgeable and professional. He did a full maintenance check on both doors, lubricated where necessary, and fixed the travel. He replaced the backup batteries and added locks. All work was done well and quickly. And he left me some lubricant and showed me where to apply in the future. Very satisfied.
- Richard Tischler
Tito was awesome. Came on a Sunday morning to fix broken spring. Very efficient and knowledgeable. Would recommend for any garage door service .
- Derek Smith
I am truly impressed with the quality of work, timeliness of the repair, and professional demeanor of Tito Cruz. I was convinced to give Precision Garage Door a call after seeing the commercials. If I had a garage door problem, this would be the company to call. Ironically, the spring broke on the garage door this past Saturday evening. I called Sunday morning and actually had a live voice who answered the call. Wow. Scheduled for 1 - 5 the same day. Tito called and was at my house mid morning. Another wow. My husband spoke with Tito. He was absolutely fantastic. Very personable and professional. Made the repairs, which looked amazing, and the door is even quieter than before. I usually don't give very many highly praised reviews but this company and Tito deserve such high praises. I would absolutely recommend this company to anyone who is having trouble with their garage door and need help. Thank you very much for truly impressing my husband and I on such an outstanding experience from the initial phone call in making the appointment to my garage door back up and running again. Rating: 10++++
- Carolyn Doll