Read what people are saying
about Precision Garage Door in:
Eldersburg, MD
Precision Garage Door of Baltimorehas received 29 reviews, averaging 4.90 Stars:
Eldersburg, MD
Eldersburg, MD
Our garage door broke, we called for repair, knowing we may just buy a new unit. Jay was the technician and I cannot say enough amazing things about him! He took the time to explain options, we went with battery backed Genie. Jay was so thorough and accommodating throughout the whole process, taking the time to double check our wishes and to make sure there were no questions as he went along. He was super personable (even with our kids!)…some people don’t care about that, but we do! Very rare to come across someone nowadays with impeccable customer service. Jay is a true asset to your company!
- Thomas & Jaime Strickland
Eldersburg, MD
Called at 8:00AM on a Friday and they were able to get an associate to my house by 10:30 AM to repair the door. Dakota was fantastic to work with and gave me a lot of options for repairing the door. As he walked through the options he gave great explanations as to the benefit of going with one option over the other. Given that we have multiple garage doors, should the need arise to service another we will be sure to call and will be asking for Dakota. First class operation all the way.
- Happy in Carroll County
Eldersburg, MD
Very professional.
- Ronald Flint
Eldersburg, MD
Chris did a very good job.
- James Lambert
Eldersburg, MD
The service was excellent! I would have given 5 stars, but we have a two car garage, and only one remote was included with the purchase. I had to purchase the second one separately. Logically two should have been included in the price. I know from previous experience that other companies do include two.
- Harry
Eldersburg, MD
Chris C. did a great job and was courteous, friendly and did an excellent job explaining what needed to be done. He truly is an asset to Precision Doors. We would definitely recommend your Company
- Eileen Sachs
Eldersburg, MD
Preston provided exceptional service and was very professional. He installed my new garage door motor and new hardware to replace the old material. I’m glad I used Precision and would recommend them.
- Robbie M
Eldersburg, MD
Service was great and was explained in excellent detail. I especially appreciated the options provided. I will recommend and use Precision again. Thank you!
- Dan Ormston
Eldersburg, MD
Prompt service, and the technician was great.. Yes it was expensive, but it's not something I could or wanted to do myself. He went above and beyond what was required, and checked the other doors too. Excellent service.
- Richard Sperry
Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.
Product:
Eldersburg, MD
Very Professional, Everyone from Sales to service, great Job. Highly recommend Precision Garage doors
- Ralph Palmer
Thanks so much for the great review for Precision Door Service and Steve. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Eldersburg, MD
Checked garage door, installed springs, bearing and cables. Works great
- George Koepke
Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Eldersburg, MD
WOW!!! Great service by a technician (Keith Cavazos) who knew what he was talking about. Explanation of service needed was through and reassuring to me and the time it took was very short.
- William Jeter
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Eldersburg, MD
Rick arrived on time. He was able to diagnose our problem very quickly. He installed a new motor and explained all features of this new device. We were very pleased with his work.
- Charles Wood
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Eldersburg, MD
We called to get our broken garage door spring replaced. We ended up having both springs replaced, all new rollers, and all new cables. The work under a 7 year warranty. Rick was very professional and efficient.
- Lorrie Rowland
Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Eldersburg, MD
Rick was the tech they were all great. Arrived on time. Kept me up to date. Highly recommended
- David Schafer
David, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.
Product:
Eldersburg, MD
My service call was quickly scheduled and the technicians were prompt and courteous. My problem was quickly diagnosed and estimated. The technicians quickly fixed the problem - in about an hour - with the replacement of broken springs and cables. My door is fixed and has never worked this quietly and smoothly.
- Ken F.
Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.
Product:
Eldersburg, MD
We had precision door services come to reattach the rail which controls the opener. The service tech. Preston found other problems that I was not aware of. He performed all needed repairs in a timely and professional manner. I would highly recommend this company to all my friends.
- Walter Conolley
Thanks again for your business and choosing Precision Door Service. It's wonderful that you took a few moments from your day to leave a review for us and the work Preston performed. Please don't hesitate to call upon us if the need arises in the future.
Eldersburg, MD
We called your company last night when our garage door did not work. Your technicians were here in the morning and did an excellent job installing a new opener, springs, cables, etc. in only a couple of hours.
- Samuel Davis
Samuel, Thanks so much for taking the time to leave us a review and for your business. Your time to do so is very much appreciated.
Product:
Eldersburg, MD
Technician was very professional and courteous and did the replacement work promptly. Highly recommend!
- Robert Jacoby
Product:
Eldersburg, MD
Spring broke on large garage door opener Saturday afternoon with both cars in garage. Could not open door. Called and got an emergency fix early Sunday morning by Barry. Service was quick and door works like it is brand new, thanks to Barry.
- Charles Wood
Eldersburg, MD
Rick did a great job servicing both of our garage doors. He was thorough, polite and very knowledgeable.
- Joani Vantuyl
Eldersburg, MD
Technician was professional, honest, and explained everything thoroughly. I greatly appreciate the candor, and not trying to make me spend more than I needed to. It was a quick fix, that will probably only last a few years, but when it comes time for replacement, I will definitely be a return customer!
- Lucas Hewitt
Eldersburg, MD
Fantastic service! Called at 4pm the day before and the garage door was fixed the next day by 11pm. Repair technician was courteous, knowledgeable, and respectful of time and costs!
- Rachel Sternberg
Eldersburg, MD
Service was excellent. However, there was definitely false advertising on the part of your company. When I chatted with your rep, I was told that the parts installed had a lifetime warrantly. However, when the technician finally arrived, after waiting most of the day, he stated that the parts were only warranteed for 3 years. If I did not already wasted an entire day waiting for your tech, I would have opted for another service company. As it is, I succumbed to not wasting another day and reluctantly took your service.
- Crisantito Valencia
We are sorry there was some miscommunication with the warranty and your services. We hope we were able to discuss this with you to your satisfaction.
Product:
Eldersburg, MD
Mike the service tech called me to inform me he was on his way.. he was here between the hours they said they would be here. When Mike showed up he was here for about 30 minutes had my new garage door spring hooked up garage door running.Great company to do business with I appreciate your help you were here within 24 hours and my garage door is up and running.Great company to do business with. I appreciate all your help.Thanks Bob
- Bob Adams
Thank you, Bob! We appreciate your business!
Product:
Eldersburg, MD
The entire experience, from the visit of your sales rep, to the actual installation was extremely professional and expedient. The sales rep fully explained the choices and was able to schedule an appointment for the next day, which fit our calendar perfectly. The installer arrived precisely on time and was the model of courtesy and professionalism. Watching him work, it was obvious that he knew his craft as there was not a wasted motion in the entire process. He even went above and beyond by installing the electric safety eyes for the opener that had never been installed properly. Kudos to the entire Precision Door Service team. I will gladly recommend your services to any and all. Well Done.
- Sara Sprouse
Thank you for taking the time to write this wonderful review. We appreciate your comments, but most of all, your business.
Eldersburg, MD
Mike C came to my house when he said he would and completed the job in a timely manner. I liked being told who would be coming to my house and I could read a little bio on that person on the website. Thanks again and we will use your company again.
- Don Rites
Glad to hear it! Thank you for choosing Precision!
Product:
Eldersburg, MD
We were very happy with the service. Derrick is very professional, efficient, knowledgeable, and laid out the repair options and associated costs - no surprises. He even went above the call of duty adjusting my second garage door by standing on the seat of my riding mower since I hadn't cleared out that side of the garage. Doesn't get any better than that. For future repairs or an all out upgrade when the time comes we will call Precision.
- Michael Hutman
We appreciate your comments. Customers love Derrick! We are happy to have him.
First-class customer service! Last night, I was inside my garage when the torsion spring broke. I immediately called Precision (just like I did when the same thing happened 10 years ago). Autumn responded by scheduling my repair appointment, and Tito arrived less than 16 hours later. Both employees answered all of my questions in a personable, knowledgeable, friendly, and informative manner.
- Dennis Morgan