Garage Door Repair Reviews in Baltimore (Updated July 2026)

The team at Precision always gets the job done. Anytime I’ve called them for an issue with my garage door l, they’ve been on time, professional and always upfront and honest with pricing and service. I recommend them to anyone who could use help with their garage door.

- Joe Gonzales

Bobby Shoar was fantastic to work with. He explained what our 43 yr old wooden door needed, having only had a slight tune up 8 yrs ago. He did a fabulous job on the door, cleaned up, and took away a long rubber strip we had installed many years ago, and all with a great attitude and smile on his face when our back porch temp was 103 and the heat index 110; what a trooper. Definitely a 5-star tech!

- J Talbott

Keyon was fantastic. Smart, knowledgeable and fast. He even talked me into an exterior keypad.

- Gary Brohawn

VERY KNOWLEGABLE ON HOW TO REPAIR OUR DOORS REPAIRED 2 DOORS IN ABOUT 2 HOURS

- Andrew Lacey

Showed up on time and got my door working right away!!! Great job!

- Thomas Glowacki

I trust Precision with our garage door repairs. We have used them in the past and had great service. Bob, our technician was friendly and knowledgeable about our issue and made the repair quickly. As a matter of fact he arrived early for our appointment.

- Maurice Wagoner

I had a fantastic experience with Precision Garage Door. They were able to fix my garage the very next day after I called! My technician, Keyon, was incredibly knowledgeable, professional, and efficient. He diagnosed the issue quickly and got everything working perfectly in no time. I am so appreciative of the prompt and excellent service. I will definitely use them again in the future!

- Latoya H.

The technician Tito Cruz did a wonderful job installing a new garage door opener as well as other items. He was friendly, very competent, and treated me with the utmost respect. He showed me several options and completed the job in a timely manner.

- Jerry Sikora

You had installed our opener 2 years ago, and it works perfectly. Recently one of the lights stopped working, but it does not use owner-serviceable components. Tyler quickly identified the malfunctioning electronic and replaced it. He was very knowledgeable and pleasant to deal with.

- Norman Kiger

Nick was awesome to work with. Very courteous and friendly. Fixed my problem quickly at a very reasonable price.

- Tim Reynolds

It is so rare these days to have a company so organized and knowledgeable about the products/services they sell and install. Your technician - Craig Taylor - came out to the house on a Monday (after your website allowed me to make an easy appointment online) and scheduled the repairs on all 5 garage doors for the very next day. He arrived before he said he would, and stayed the entire day to fix the trim and flashing on the garage doors. The work was done with care and precision and the total cost was very reasonable for the size of the job. Nothing but great things to say about my experience and would wholeheartedly recommend Precision to anyone needing service on their garage doors. I have a very high standard and you went beyond it it by a mile. Thank you for the fantastic work!

- Bard Woltman

Excellent service

- Ira Burcham

Thank you for the great job you did replacing my garage door springs on a Saturday. Nick got there earlier than promised was very professional , personable and did a Great job. Thank you Nick!!

- carl canterbery

We had Jared come & service our garage door today. He was polite, explained what he was going to do and was completed in no time..good guy!!

- Wes & Linda Graham

Nick was a great technician. He explained everything really well and provided choices as I selected a new garage door opener. I appreciated being able to get my garage door up and running very quickly.

- Holly Adolph

Outstanding service from start to finish. Robert Schenck of Precision Garage Door Service of Central Maryland delivered exactly the kind of experience every homeowner hopes for — prompt, professional, and incredibly thorough. From the moment he arrived, Robert got straight to work, quickly diagnosing the issue with my garage door and clearly explaining what had gone wrong in plain, easy-to-understand terms. Rather than pushing unnecessary repairs, he laid out transparent options and helped me understand the best path forward. True to his word, he completed the full repair in under 30 minutes — impressive by any standard. What really set Robert apart was his attention to detail. He went above and beyond by reinforcing the door panel, ensuring the fix wasn't just a quick patch but a lasting, high-quality repair. The workmanship was excellent, and the entire experience was smooth and stress-free from first call to final handshake. If you're in Central Maryland and need garage door service, look no further. I wholeheartedly recommend Robert to my neighbors and community — he brings top-tier expertise, genuine professionalism, and customer care that's increasingly hard to find. Five stars, without hesitation.

- Anthony Brown

They are the best. They didn’t try to convince me to buy a new one but repaired my garage door opener within a half an hour. Nor did they charge me for their time. This is unheard of. I know for sure when I do need a new opener, Precision Garage Door Company will be who I call.

- Geoff and Sharon Moore

Excellent tech. He was knowledgeable and explained the complete process

- Robert And Joanette Clark

Excellent work! Responsive. Emergency repairs plus a comprehensive assessment of our door assembly issues and service needs.Timely repairs. Fairly priced. This company was highly recommended by other homeowners in our community and we were very satisfied with the results.

- James Ryland

I have used this company and find their employees very knowledgeable and friendly

- Barbara Rand

The process to repair/upgrade our garage door was seamless with Precision. From estimate to completion could not have been easier. The install team came in assessed the problem, explained the situation and possible fix then provided an estimate and completed the task.

- Brian B

I called Precision to schedule a garage door repair. They were accommodating with scheduling a time that worked for me. The tech, Nick, called when he was on his way. Nick was friendly and very helpful. He explained everything and helped me set up the app on my phone for the new garage door opener. I will definitely be referring Precision.

- Julie Marsheck

Great service, very quick and punctual.

- Ben Fransen

Tech was terrific in explaining our situation and providing a remedy.

- Bonnie Stein

Darryl was very professional and very personal. He diagnosed and fixed my problem very quickly.

- Charles White

Wonderful job , the installers we the best !!

- Myla Martin

Quick response. Courteous and helpful technician.

- Carole Colavito

Fantastic experience from start to finish. Chris Brown arrived on time, was extremely knowledgeable, and took the time to explain exactly what needed to be replaced. They even noticed a few parts of my older system that were wearing out and fixed them before they became a safety hazard. The door operates so smoothly now. Highly recommend!

- Arpan Khare

Conversation started with: "These garage doors, pulleys, cables, and motors are 20 years old and are worn out." He started by trying to replace both garage doors with entirely new systems. At that point, I had no trust whatsoever of the technician trying to help me. It was all about how stupid I was to bite for a $12,000+ bill. I told him to write me up for the minimum service charge and leave. He asked what I wanted done. One set of door springs. He insisted on replacing the cable and 4 pulleys. I probably should have just said thanks and let him go. Previously I had worked with troubleshooters on my side vs used car salesmen from Precision. I don't know if that is what you now expect from your salespeople, but it was definitely a different experience and I will be sharing that with my friends and neighbors. My minimum recommendation totally resolved my problem (completed 45 minutes after arrival). Given the beginning of the conversation, I still feel like I was taken advantage of rather than helped to resolve the problem with least expense. Is your new company philosophy to prey on unknowing customers? Seems so. Shame on you. You made a lot on this visit. Probably will look someplace else for service next time, and certainly whenever I need a replacement for the whole system. Reputation definitely not what it used to be.

- Jim Saunderson (Patti Saunderson on account)

Was very kind and easy to work with. Would def recommend and use again.

- Kelly