Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 1911 reviews, averaging 4.84 Stars:
Baltimore, MD
Highland, MD
Very quick installation. No fuss and excellent customer service. Thank you!
- Eric Maniwang
Product:
Columbia, MD
Elijah was great ! Very knowledgeable regarding the repair needed. Awesome service . Thank You !
- John Bezold
Baltimore, MD
Amazing service! Technicians were friendly, knowledgeable and made the whole process easy. I would definitely recommend Tyler and his associates for any garage door repair needs.
- Joshua K
Baltimore, MD
We chose precision because of work they have done for neighbors. We needed a new remote opener and for it to be programmed to our car. Elijah was the technician and he was very nice, efficient and knowledgeable. An excellent experience.
- Jeffrey Weissmann
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Brent was great. He came out on n a cold Sunday morning and got my doors working whisper quiet. He explained everything he was doing and why it needed to be done. He even adjusted my openers for me. I greatly appreciate someone who cares about their job and isn’t just there to upsale me. I wish more service folks were like Brent.
- Kevin Hook
Product:
Columbia, MD
I want to thank Precision Garage Doors for their speedy service (same day on a weekend) and the excellent job Jamal did. He gave us recommendations for both repair of our existing issues compared with replacement with a new system, went over the pros and cons given the age of our original components and did the repairs in record time. Our doors work great now and recommend considering them for your garage door needs.
- John Bradshaw
Annapolis, MD
Excellent customer service from the moment someone answered the phone. The tech Jared was fantastic. Knowledgeable, efficient and professional. I highly recommend!
- Christine DiMeo
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Precision Garage Door is always quick to respond to our needs. Our garage door spring popped and they were out quickly to service our needs. They are honest, hard-working, and reliable. I would 1,000 times over recommend Precision Garage Door.
- Allison Harriman
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Technician came early for the appointment. Diagnosed the problem the motor was bad. Replaced with new garage opener.Very satisfied with the outcome.
- Dwernard Hall
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We feel so lucky to have gotten Tavon to help us! He was so patient and attentive! Thank you for sending us an excellent representative!
- Deja Lewis
Eldersburg, MD
Tito did a great job. He was very polite and professional. He told me what I needed to make the doors work best. He was not pushy trying to sell me stuff. He explained everything thoroughly. thanks
- Norman Williams
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Jamal was excellent is explaining the problem and fixing it. Five stars to Jamal for professionalism and friendiness
- Suhair Khatib
Owings Mills, MD
One of the coldest days my garage door stopped working. The technician, Chris was able to provide service the same day in that bitter cold. He was polite, friendly and methodical. Highly recommend
- Andrea Smith
Product:
Severn, MD
Fantastic Service! I called and someone came out with in 30 minutes. Totally satisfied with my service!
- Chris Kojack
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Your repair individual was very quick in providing the necessary items to use our garage deer. It operates very quietly and appears to be in great shape!
- Linda DiPaola
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Brent was amazing! He was professional and efficient.
- Brittany Prichett
Reisterstown, MD
Tito Cruz was an outstanding service technician! Thank you for your expertise and repairing my garage door so promptly!
- Megan Signor
Eldersburg, MD
Our tech, Tito Cruz was very efficient. He was polite and professional. He explained what needed to be done in his opinion, gave us several options . he did not pressure us at all & did as we wished
- Linda Medlar
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Jay Constantine was professional and friendly. He analyzed the problem and fixed it promptly. Very much appreciated. Thank you!
- Ken Parmelee
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Fast, knowledgeable and courteous!!
- James Frost
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Jay was professional, respectful and answered all my questions honestly. The best service ever!!
- Eric Hyatt
Mount Airy, MD
The technician was professional, polite and provided options to the propblem
- Vincent Green
Gambrills, MD
When closing the garage door this morning as we left to run a few errands, I noticed our 7x16 cedar clad garage door did not close properly. After inspecting te mechanism I noticed the cable ad snapped preventing the heavy door from closing evenly. I called Precision and was greeted warmly, treated with concern and promptly scheduled for a service call within two hours. A Precision technician (Christopher Brown) arrived within the specified time, identified himself and after listening to me explain the problem, performed a 25 point assessment, identified/confirmed the problem, explained the issue and other potential areas that might need attention, provided me a comprehensive estimate and after my approval proceeded to replace the defective parts. Chris was professional, friendly and focused on the task at hand. As a forwarding facing representative of the company, this young man projected a positive can-do attitude, determined to complete the task and to exceed the customers expectation. When the refurbishing of the various garage door components was completed, Christopher explained what he had done, why and pointed out items replaced. The garage door was in need of attention and now operates quietly. rolling smoother with less strain on the motor and closing in a controlled manner. Sometimes you're lucky enough to find a company and a technician that values customer service and places a premium on the quality of the work performed - this was one of those moments and definitely one of those companies. Thank you.
- Ken Miller
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Tito Cruz was outstanding. He completed the entire job in less than 2 hours. He replaced everything that was worn. Should be good for another 40 years. Give him 5 stars. Donald Day.
- Donald Day
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Made a decision based on the reviews
- Sterling Winn
Gambrills, MD
I am so pleased that your company workers Chris & George came out and repaired my garage door actually updated my garage door for better opening and closing and set up for better air tight seal at the bottom of door. Chris & George do excellent repair work were pleasant and professional and will recommend them and your company to friends & family needing work on their garage door or replacement garage door. Thank you for prompt and excellent repair job.
- Rick Barton
Pasadena, MD
The entire process was really wonderful. Scott, in scheduling, was very courteous & kind. Austin, the repair technician, was informative and helpful. They both are good people. When I called to schedule the work at 1PM on Saturday, January 11th, I was informed a tech would be out between 3-7 PM. Austin arrived around 5 & was finished installing the new springs & cables by 6:30. He even replaced 2 screws that were missing. I highly recommend Precision to help you with your garage door needs. Their pricing aligns with the national average. Thank you Precision for having a great crew!
- Donna Mitchell
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We are returning customers. We contacted Precision because we were having issues with the garage door opener. Precision answered our call promptly and sent a Technician the same day. Our Technician, Austin, was extremely professional and knowledgeable. He diagnosed the problem, made the repair and answered all our questions. Keep up the good work Precision. It's a pleasure to do business with you.
- B Clark
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Our tech was Tito Cruz. He arrived on time for the appointment. He assessed the problem with our garage door. He gave us three options for the repair and explained very clearly the difference between each option. We chose an option and Tito had the repair done within an hour. After making the repair he explained how to lubricate our door to keep it in good condition. He was very personable and knew what he was doing. Our door works great. Thanks for the timely response, clear explanation, excellent service and repair, and personable interaction. We will use Precision Garage Door for future needs and request Tito.
- Doug Newton
Quick to come out and respond to my repair need and did a great job getting my garage door back in working order quickly. Thanks so much!
- Kevin Buck