Read what people are saying
about Precision Garage Door
Precision Garage Door of Baltimorehas received 2318 reviews, averaging 4.86 Stars:
Baltimore, MD
I had a great experience with the service technician Nicolas Broughton. He was early for the appointment, well-prepared, and took the time to explain the problem and the solution in a way I could understand. The garage door has been squeaking and Nick returned to assess and determine all that could be done to correct the problem. I highly recommend Precision Garage Door because the company stands behind their work. It is reassuring that the technician will return if the same problem re-occurs. Precision gives prompt response. Precision Garage Door is a neighborly company. I've found that they have high standards!
- Karen
We had Precision Garage Door do a repair on our garage door a couple years ago. When it wouldn't close during one of the cold snaps, they were our first call. They were able to schedule us that very afternoon. A huge relief. Jesse was very professional and friendly. We really appreciated the quick response.
- Charles Welch
Ellicott City, MD
Used this company before. Good work, friendly people and plenty of explanation.
- Jeff Richardson
Phenomenal. From the first phone call to the installation. Can't say enough good things about the technician who did the installation. Professional, knowledgeable, flexible.
- Mary Vieten
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Robert was punctual, efficient, courteous, & informative.
- Betty Golibart
Woodstock, MD
Awesome prompt service. Robert was extremely professional, knowledgeable and courteous. He clearly explained our options and completed the work in short order with a smile!! I would highly recommend Precision for all your garage door needs!!
- Joyce Rodrigue
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Technicians: Robert Schenck
I came back to Precision because I remembered the last time they were here to fix my garage door I was very happy with the person who came out and the quality of their work. This time I had to get a whole new garage door opener, and one again, the person who came out was extremely knowledgeable, professional, and kind. I was happy with his work ethic, and the quality of the product.
- Darcy Bowie
Eldersburg, MD
Tito the service tech was very knowledgeable and inspected my garage door thoroughly. He was meticulous in his work. My garage door now operates more smoothly.
- Christopher Awalt
Tyrone came early and was very professional. He provided options for additional work and advised us on other issues that may affect us in the future. He applied a discount to help out with the total cost. His work was top notch and I will recommend him and Precision to others that might need garage door work!
- Frank Kelly
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Baltimore, MD
They weren’t able to repair my door, something I thought would be an easy fix, the tech seemed to think I was being absurd for wanting the repair I was requesting ( a common T- handle lock assembly. ) and I never heard from them again. They didn’t charge for anything but… they should probably mention in their adds what services they can and cannot do.
- William Payne
I am very happy with the garage door service. A spring broke on one of my garage doors early this morning. I called Precision Garage doors and a service technician, Tyler, was at my door in 2 hours. He inspected the door and provided a recommendation and the costs. I agreed with his recommendation and Tyler completed the work in less than an hour. I couldn't be happier with the service. Thank you!
- Stephen Bunn
Tavon was extremely courteous and competent. He clearly explained the problem with both of my garage doors and what needed to be done to make them operate safely--then worked tirelessly to accomplish the task. I would highly recommend Precision and especially Tavon for garage door problems.
- Ron Stouffer
Technician Chris Brown did a thorough inspection of the door and opener, explained his findings and provided multiple options from adjustments to spring and bearings replacement along with two new opener options, all clearly outlined and priced. We chose to have the springs and bearings replaced and serviced, which Mr. Brown completed in about an hour. Upon paying for the services, Mr. Brown provided us with the quotes for the two door opener options, one of which we are likely to have installed later in the summer of 2026. Mr. Brown was quite knowledgeable and very helpful in explaining what each option would provide and the associated warranties. A very professional service call, I’ll use Precision for future work and recommend them to anyone interested in garage door repair.
- Caryn Hamlin
Tito is the best. He helped me with a new garage door at a huge discount. Another company was charging me more than twice what Tito and Precision did for me. They are the best so don't skip them in all your garage door needs.
- Derrick Annor
Owings Mills, MD
Nick was excellent technician. He was knowledgeable and let me know what was needed to complete the job. Great job Nick.
- ALTON HILL
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We called Precision Garage Door of Maryland because we have used them in the past. Our spring broke on the garage door. Service Tech, Tito Cruz, came to our home & reviewed our situation and gave us an estimate to make all needed repairs. He did the work in a timely manner & was very professional & easy to work with. We appreciate all of the work he did. Thank you.
- Janine Franey
Pasadena, MD
This is the second time I have used precision garage doors and once again, I am thoroughly impressed. Tyler arrived on time and was very professional and cordial and explained to me what needed to be done. He made sure.I understood the process completely. At the end, he ensured I did not have any questions and showed me operation. On a scale of 1 to 10 once again, a 12!!!
- Scott McClaren
In the evening on 12/11/25 the spring snapped on my garage door. I contacted Precision and they were able to send service technician the next day. Their service was outstanding. The technician, Tyrone Horton was professional, courteous, thorough and overall perfect representation of their commercials as how well Precision provides excellent and professional customer service. I strongly endorse Precision and genuinely hope that all businesses could match their exceptional quality of service. Thank you Tyrone & Precision.
- Joe Detorie
I am extremely happy with the service provided by Tito Cruz. Fast, curtious, proficient, and also taught me a lot I did not know about my sister which will help me how to use it and maintain. Thanks a million Tito.!
- Isabel Jocher
Precision Garage Door Service provided excellent same-day service with a thorough full inspection of my garage door system. Beyond the original repair, they offered clear recommendations to improve overall performance and longevity, along with multiple repair and replacement options to choose from. Pricing was fair and transparent. The technician, Tito Cruz, was prompt, professional, personable, tidy, and highly efficient. He took the time to explain everything clearly and made the entire process smooth and stress-free. My garage door has never operated so quietly! I highly recommend Precision Garage Door Service for reliable, high-quality garage door repairs.
- Jason Bard
Annapolis, MD
Through all our years requiring maintenance of residential property, the Precision technicians were the most qualified, professional and knowledgable of any service call for anything that we can ever remember. They came on time, diagnosed the problems and were prepared to take care of the work immediately, I highly recommend Precision. I
- EH Nichols
Eldersburg, MD
I can’t say enough good things about Tito Cruz! From start to finish, his communication was outstanding—clear, prompt, and professional. He was thorough, honest, and genuinely pleasant to work with. Tito quickly identified the issue with our broken garage and knew exactly how to fix it. He also took the time to provide sound, practical advice on how to prevent the problem in the future. His knowledge and integrity really stood out. Tito is truly a great asset to Precision, and I highly recommend him!
- Ashley McFadden
Crofton, MD
Internet search. Jesse the tech was an absolute delight to work with!
- Brian Harral
Parkville, MD
I am very pleased with the service I received from your company. The work was done the day after I called. The technicians were very friendly and efficient. I would recommend Precision without hesitation.
- Carol Cox
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Baltimore, MD
This has been a learning experience. I am the President of a condo association board in the past we had less than desirable service from a garage door company in repairing one of our garage doors. We had our management Co call Precision Garage and the technician immediately diagnosed the problem and made the repair. I was not the President at this time but was familiar with incident. Here is where it gets interesting the board was so impressed with the service they decided to enter into a maintenance contract with them (Precision Garage Door of Baltimore, Inc.) We were slated for four service calls a year. When the service truck came out I noticed that there were no markings on the truck, and the technician was not in clothing with the company logo. Since this was a routine service call I just thought that Precision Garage Door outsourced some of its work to private vendors. It was not until this emergency happened that the difference was noted. Our garage door spring broke and as it usually does it was after hours and on the weekend. I googled Precision garage door and called the number provided and it was and answering machine, not what I expected from a company who advertised 24/7 emergency service. I left my name and number but received no call back. I then looked at past invoices and called that number and received the same voicemail. Confused I did a google search again and found another number and called and received your company and a live person and set up a service call for the next day. I disabled the garage door and had some help raising it and propping it open so residents could exit the garage. The next day your technician arrived as promised in a truck wrapped in your advertising. And dressed in your work clothes. He looked at the door and asked when it was last service and I told him ln October he seemed perplexed when I told him the technician was on a vehicle with no markings. I showed him an invoice and he replied that’s not our company. At this point I was totally shocked having learned that we were in contract with a company with the same name and logo as yours. Needless to say your technician was willing to make the repair, but lseft it up to me since we did have a contractual agreement with an imposter. I elected to not have him do the work reluctantly. I would however like an estimate from your company for a preventative maintenance contract.
- Wayne Wilson
Tito Cruz was fantastic!!! He was super knowledgeable, professional and personable. Tito recommended everything I needed to ensure my garage door would last for a long time. His service was outstanding and fast. I highly recommend this company. Thank you again Tito!
- Matthew Walters
I had came back from the grocery store & our garage door would not open back up. So I looked on the internet & found Precision Garage Door Service, I checked their website & found they were open today (Saturday) I called & spoke with Sophie, very pleasant, explained our problem & with in 2 hours the tech was at our house & fixed the problem. We can't say thank you enough to them.
- Wes & Linda Graham
Nottingham, MD
I have seen their commercial many times on TV and I had issues with my garage door and I decided to give precision a call. And I was not disappointed. They did an excellent job, very friendly and the mechanic on scene knew his craft very well. I would highly recommend their service as in my opinion. It was excellent.
- Buck Hall
Westminster, MD
Great customer service. Tito was my technician. Tito is one of the nicest, kindest technician’s that I have ever worked with. He has a beautiful personality with excellent communication & people skills as well as outstanding customer service care. He explained everything to me & showed my what the problem was as well as showed me how to work everything. My garage door is working beautifully and I say thank you. Happy Holidays Tito & to the Precision Service Family.
- Delores Rose
Very quick response and repair time. Bobby did superbly professional work. I appreciate the customer service and quality!
- Rose B.