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Read what people are saying
about Precision Garage Door

Precision Garage Door of Baltimore
has received 1364 reviews, averaging 4.83 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bobby was excellent. He was kind and patient, and clearly explained to me what would work for me as well as what wouldn’t. I will recommend him with flying colors.
Kathleen Olson
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Charles was the Tech who came out to repair our garage door. He was pleasant and did a great job repairing the garage door. He gave us three options from best to least to choose from. Not being able to get either of our cars out of the garage he was definitely a blessing to arrive on the same day I called and when the work was completed we were very pleased. I would use Precision again.
Wilhemenia Freeman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris C. came quickly (within 2 hours) and repaired our garage door and touch pad and reprogrammed everything---all done within another hour or so. Thank you!
Steve Warres
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From start to finish my experience dealing with Precision for a new garage door replacement including a new garage door opener has been excellent, of course star rating 5. Called Precision this morning with a question, technician Kyler came out within 1.5 hrs of my call, my very small concern was immediately rectified. We've had the new garage door installed Aug/2021 and have received many compliments from friends and neighbors. I highly recommend Precision for their professionalism and installation of high quality products.
Paul Gerkens
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service by Chris with Precision. Chris was prompt and even early in this case. Worked to access the problem and what parts were needed and finished in a timely manner. Will certainly use them again.
TM Hunter Landscaping Inc.
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bobby was the specialist who came to our house. I would give him six stars if it was possible. His recommendations and service truly went above and beyond. Our garage door system is very old and he replaced the motor and belt and serviced the entire system so it can last us a good while longer. He even left our garage in a much less messy state than it was when he arrived.
Ellen Janssen
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jay was great, very informative and did excellent work!
Joseph Conaway
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I'm very pleased with my technician, he did an excellent job of explaining all of the details that the job would consist of the estimate and time frame. I did do another estimate with another company, it was not a big difference in the estimate but I felt more comfortable with his knowledge in doing the best job in what I needed. I'm giving him a 5* for the relief of not having to call him back months before the contract ended. I'm satisfied customer and would definitely refer him to my relatives, neighbors and friends.
Dorothy Neal
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Paid more than I wanted but service was good and technician was readily available so took care of repairs same day as service call. Bobby (repair tech) was professional and provided multiple options with recommendations for me to choose from.
Sanh Nguyen
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was initially disturbed when the tech showed up that the information given to me on the phone was totally inaccurate. Thankfully, the technician Jay was a total professional and explained everything to me. He understood my frustration and provided me several options to repair my doors and bring them up to code. I was very satisfied with the work and Jay stayed into the evening to get the job done to my satisfaction. Jay was an excellent technician and professional. I called several garage door companies prior to Precision and am so glad I did. I strongly recommend calling them if you have any garage door issues.
Michael Morgan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The young man sent to the house was not only knowledgeable, but a pleasure to meet and work with(I watched, he worked). When the job was completed, and tested, there was nothing more to say! Great job! I fully endorse PRECISION as the people to call for all work you may need from them. THANKS to all.
Jerry Harlowe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had Precision out before to do work. Was very impressed. That’s why I called again.
Barry Sachs
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was very professional. He explained everything to me so I could understand. If I had a question he did not know the answer he called the company to get answers. He showed me the damage to the garage and let me know that it needed replacement instead of repair and the reasons it could not be repaired.
Cynthia Alexander-williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.
Melinda Rose
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is definitely 5 star!! Called on Saturday around noon hopefully to get an appointment early in the week. They were at my house by 1:30 Saturday afternoon. Fast… Dakota did a fabulous job. He called 20 minutes out to let me know when he’d be arriving. He was fast, explained everything, and was great.
Harvey Hoffman
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jay was helpful and very friendly Thanks!
Michael Kinstlinger
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!
Maureen Borelli
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed to get garage door repaired Thursday before the freezing rain was predicted. Called Precision because my wife had them repair her garage door at a property she owns. Was able to schedule an appointment that same day and was able to move vehicles to garage before ice storm started. Repair man was very knowledgeable and did a fantastic job with the door we couldn’t open. Replaced the spring and other parts and my husband can open the door with just two fingers. Love the convenience and service of Precision Overhead Garage DoorDoor
Darryl Hann
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were on time, professional, and had the parts on the truck. The whole repair process went without a hitch. I would highly recommend them. They were here the same day I called. Wow. I wish all contractors were like this.
Eddie Lampkin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had the total replacement of all major parts. The Tech - Tito was extremely knowledgeable and excellent explaining everything. He is very good and would recommend him to anyone.
John Kerr
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional.
Ronald Flint
Service Provided:
Garage Door Opener Install
1 2 3 4 5 Date: 02/22/2022
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On 12-15-21 I called for a technician to come and check my garage doors out. I did not have any particular problems I just wanted to make sure everything was okay. I was told a check up would be $60.00. Well the representative came out and started his inspection, I told him I was not aware of anything wrong just wanted it checked out. When he finished he gave me three estimates $1,285.77 _ best $1,073.77 - Better $769.55 Good. This really disappointed me from your advertisement on TV, until the rep gave me his estimate, I did not realize this would be a scam. I called a local door sales and service company and they came out and inspected my doors. He put two safety cables on the back eight foot door and greased all parts that needed it and charged me $75.00. Now I asked you the difference of $75.00 and your three estimates I think answers my questions. You ask for a star rating but since you do not have a zero category I cannot complete the question. Since it would not go through without a star selection I have no choice but to hit a one.
Bonnie Hyde
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision to look over both our 33 year old garage doors. My wife’s door had a lift spring break, and I wanted to have both doors refurbished if possible. Tito; our Precision Tech arrived Sunday morning on time in the snow, and assessed our doors within 15 minutes. He said our doors and lift motors were in great shape, but all the hardware, other than the tracks should be replaced. He showed us an estimate on his computer, and told us he had all the materials he needed to put our doors back to what they were when new. He said he would bring them up to current safety codes, and lower my maintenance for them as well. He took the time to show me how my roller had failed, and compared his replacement parts with my originals. After he showed me the quality of his parts, we approved the work. It took him about 3 hours to install and adjust all our rollers, cables, springs, and pulleys. For safety, he also installed a containment system for all 4 lift springs. We’ll no longer have to worry about a broken spring doing damage to one of our cars, or my motorcycle. Although the cost of job was more than my wife and I expected when we made the appointment, the quality of the materials & workmanship far exceeded our expectations. We’re happy with our results, and Tito couldn’t have been more proud of the job he did. He actually took the time to disconnect my wife’s door from its drive system with the emergency pull rope, to show us how easily the door opened by hand. Pride in workmanship is something you don’t always find today.
Dale Schnepf
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very pricey ,will not recommend to anyone unless you have extra $$$
Johney Bhulla
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

came out and fixed the garage that we thought for sure needed replaced
Harriett Moskitz
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service was extremely important since both of our cars were stock in the garage because the door we could not open the garage doors. 5 stars. Garage door repair See Word Order # 589437. Bobby K - Vahdatshoar did an excellent effort in explaining all the parts that were needed and there specific function in opening and closing the garage door. Before he left he thanks us for our hospitality. See Work Order #589437 for the new parts purchased and the work performed. Arthur and Marta Minadeo
Arthur and Marta Minadeo
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door was repaired within 6 hours of my calling you! Chris B. was courteous and knowledgeable; he assessed the system and gave us no less than 6 options for repair/upgrades. He worked quickly and efficiently and we are very happy with the results.
Carol Healy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician was awesome. He was so personable. We are very pleased with the repair.
Craig Debolt
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris did a very good job.
James Lambert
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The springs on my 24 ye old garage broke. I saw an ad online for Precision Door and scheduled an appointment for the very next morning. The tech was on time, polite, courteous, and professional. I needed more than springs replaced and he had everything in his work van. Highly recommend this company.
L Mills
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
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