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Read what people are saying
about Precision Garage Door in:

Odenton, MD

Precision Garage Door of Baltimore
has received 31 reviews, averaging 4.58 Stars:
1 2 3 4 5
Review:

Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!

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Austin A Service Provided:
Garage Door Repair

Technicians: Austin A
Review:

I called them based on a recommendation from Genie brand garage doors because my opener lights went out. When they arrived, they said they couldn't fix the lights and offered to replace the motor for $899. When I declined, they offered to service the door for $250. I explained that I didn't call for that reason, but they kept pushing, asking how much I could spend, and offering to break the cost into payments. They even mentioned lowering the price if they called their manager, but they wanted to know how much I was willing to spend. Prior to them leaving, I searched for my replacement motor, which was $199, and a brand new unit for $300; when I advised of the cost, he said that I had to include labor. I said $700 for labor!? When I declined and said I would call back if I wanted the service, they unexpectedly handed me a $60 bill for the visit. This behavior was only from the main technician, Chris, who seemed focused on getting as much money from me as possible. I would not recommend their service again.

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Service Provided:
Garage Door Repair

Review:

I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Excellent, excellent service. On-time and very thorough service, instructions and recommendations.

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Service Provided:
Garage Door Repair

Review:

The service people were prompt and very courteous. I would definitely use their service again.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Received an estimate for 2 new garage doors and 1 opener. Price to include labor is reasonable. The doors are insulated and the opener is belt drive making it quieter. We added windows to the doors, too. Overall pleased with the estimate. Will update if we decide to go with PGD. Waiting on another company for their estimate.

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James Q Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Installer: James Q
Review:

I saw the reviews online and decided to make a call for help and I am so glad I did. The technician who came out was Keith. He knows his job, is polite and very professional. Keith even gave me advice on what needs to be done to the door to avoid future similar issues. I am happy customer. Thank you Keith!!

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Service Provided:
Garage Door Repair

Review:

Barry C. did a wonderful job in fixing the tracks on our door. He was courteous, prompt and provided a clear, easy to understand explanation of the problem and how he will fix it. The cost of service is reasonable and I was very happy to receive a next day appointment. I heartily recommend Precision.

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Service Provided:
Garage Door Repair

Review:

Barry and Chris were very knowledgeable of the garage door. They did trouble shooting and described to me in detail the problem and also what they suggested to solve the issues.They were both very professional.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

five stars. Barry and Chris did an excellent job. They carefully explained my options, performed the work precisely, showed me how to lubricate my system and explained all the work preformed. Overall, an outstanding job! I will recommend your service to my neighbors! Art Pilzer

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I am a new homeowner. My noisy, struggling garage door opener had not been maintained and was gradually failing. I contacted Precision based on their website (services offered, technician profiles, customer feedback, insight into garage door issues). A very polite, knowledgeable tech, Barry C., explained the problem and what happens when they inspect, service, or rebuild. I chose to rebuild (new springs, pulleys, rollers, cables, lube, balancing) and within one hour the opener was purring like a well-oiled machine. Five stars! Thank you!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Everything was outstanding, from our first contact with the company to the repair itself. The company was very responsive to our timing needs and went out of their way to accommodate our tight schedule. The technician (Derrick) was friendly, explained everything to me, and made sure I understood every step he was taking. The repair was completed very quickly, and the door works like new. We're very impressed and would definitely use them again. Thank you!

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Derrick E Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technicians: Derrick E
Review:

Best ever

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A Response from: Harry

Thank you choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

The two gentlemen that came out were absolutely WONDERFUL! They were the Best! Thank you so much!

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A Response from: Harry

Thank you for your comments and your business!

Service Provided:
Garage Door Opener Repair

Product:
Springs

Review:

Barry came out and performed our garage door installation. He did an amazing job and answered all of my questions. The service was fast and affordable and comes with a great warranty. I recommend Precision to anyone who is looking for a quality product and great service.

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A Response from: Harry

Thank you for your kind words about Barry, as well as your trust in Precision!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Excellent service! One of the springs on my double garage door broke and I called four other repair businesses that offered emergency service, but none could come out that day. I then called Precision and they had a technician, Garry, out in a couple of hours. Garry was fantastic. He was worked quickly and replaced both springs and was finished within 40 minutes. He also answered some questions I had on maintenance. It's been three weeks now and I've intentionally delayed writing this review just in case anything went wrong, but nothing has. Thanks Garry for the excellent work you did.

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A Response from: Harry

Thank you for your kind words about Garry and Precision. We appreciate your comments, but especially your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I just wanted to thank Berry and Jordan for catching a potential problem with my garage opener. I call to have the rubber seal on the bottom of my garage door replaced. Berry observed that my drive train was slack. He went check the drive train assembly and informed me that it needed to be replace. He did a very good job explaining the issue so I could understand the seriousness of the problem without over selling it. I appreciated his concern and asked him to replace the drive train assembly to avoid a future problem. Thank you Berry.

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A Response from: Harry

Thank you for taking the time to inform us of your experience. We love to hear from our customers. We thank you for your business!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Barry was great--explained everything that he needed to do and gave me cost. In and out within an hour. Will definitely recommend and use again if needed.

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A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Garage door was slow to open and squeaky: Barry was prompt, polite, and efficient. He explained what he was going to do and then after completed explained to me again what he had done. He also made a suggestion to have a once-a-year service on the door just to be sure all was still well. In and out within half an hour!

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A Response from: Harry

We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

As I left for work I found the garage door wouldn't open. I had used the garage door earlier that morning, but this time it would only open a couple inches then stopped. I called Precision based on a coworkers recommendation and was able to get a same day appointment. Even better, the technician arrived 30 minutes into my time slot and was exceptional both in professionalism and capability. Thank you for making an unexpected repair smooth and efficient!

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A Response from: Harry

We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The advertising for Precision is one of the most professional I've seen. Beyond that, the technician, Barry, was a 10+, according to my husband. The spring in the door broke and it fell at 8:30 Friday night. It was back up and functional by 10:00 Saturday morning. Barry called first, was on-time, thorough and helpful. This was 5-star service all the way! The bios with the pics is definitely a plus.

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A Response from: Harry

Thanks for your comments! We love to hear from our customers. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Gentleman arrived within window, called ahead. Gave estimate beforehand and garaged works great. Always wondered if reviews on site were accurate and I can tell you they are. Had a different company come out a month ago (because we have a home warranty which we found doesn't cover what was wrong) and prior company told us we need new door and everything else. Not true and we had excellent service. Didn't catch the service mans name but he did a great job.

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A Response from: The Tindalls

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Mike and his partner did an excellent job! They called 40 minutes before arrival, and finished the entire repair within 30 minutes.

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A Response from: The Tindalls

Thank you for your business. We appreciate our customers!

Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Review:

Recently my garage door began to act up, and I became somewhat alarmed. I was fit in on the schedule early the next day, and Derrick came to work on the door. He did a full inspection, discussed what needed to be done along with providing me costs on each of the options. After I chose the option, he was finished within an hour. Since my garage is not attached to my home and since I have mobility problems, Derrick showed his concern for my having to remain outside with him, suggested that I return to my home, and informed me he would call me when he was done, which he did. The door now moves smoothly from one position to another quietly. Derrick also took the time to explain several things about the garage and the opener that I did not know. Good experience.

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A Response from: The Tindalls

Wow! We appreciate your comments. Our technicians try hard to please our customers, and perform outstanding work.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Fast,On time,Couteous,Knowlegable and reasonable.....really can't ask for more than that! Highly recommend Precision Door Service

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A Response from: The Tindalls

Wow! What kind words! Thank you for choosing Precision for your garage door needs!

Mike E Service Provided:
Garage Door Opener Repair

Office Manager: Mike E
Review:

Mike E was awesome. I called early in the A.M. and he came out the same day, Dec 23rd at that. Fixed it fast, reasonably priced and showed me where to lubricate the mechanism in the future. He also adjusted the tension as the home builder set it too tight which caused the breakage in the first place. Not only does the garage door work, but it

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A Response from: The Tindalls

Thank you for your business! Mike E does a great job, and our customers love him!

Mike E Service Provided:
Garage Door Repair

Product:
Springs

Office Manager: Mike E
Review:

Quite disappointed that you guys couldn't help us finish up the new garage door installation and make it right despite that we didn't purchase the door from you.

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A Response from: The Tindalls

We are sorry we couldn't help you, but discussed with you the reason. Your doors needed to be taken down and re-installed. There needed to be additional work done before correct installation could be completed. We appreciate you taking the time to discuss this with us, as there was some miscommunication between you and your son.

Service Provided:
Install Garage Doors

Review:

I chose Precision because it was closer & appeared to be more reasonable than other companies. They were also able to fix a same day appt. Bill was very professional & knowlegdeable. My garage repair was completed very quickly. My only issue is that the cust serv reps & tech need to be clear on the pricing after the service fee has been charged.

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A Response from: The Tindalls

Thank you for your comments. We will try to do a better job of communication between staff.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Henry Your company was recommended to us by two of our neighbors.....everything they said about your company was correct! You were very responsive, an appointment was scheduled the very next day. Derrick arrived on schedule, knew what had to be done and he quickly fixed the problem. You are fortunate to have employees like Derrick, knowledgeable, courteous and an excellent representative of your firm. It is a pleasure to do business with a company like Precision, your contact details are going in my Blackberry!

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A Response from: The Tindalls

Yes, we are fortunate to have employees like Derrick! Thank you for taking the time to review your experience with Precision. We appreciate your business!

Derrick E Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Derrick E
Next Page
Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112