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Read what people are saying
about Precision Garage Door in:

Severn | Glen Burnie Area, MD

Precision Garage Door of Baltimore
has received 111 reviews, averaging 4.73 Stars:
1 2 3 4 5
Review:

Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!

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Austin A Service Provided:
Garage Door Repair

Technicians: Austin A
Review:

I had an issue with the keypad on my garage door opener. I called Precision and had the pleasure of having Tyler come to my house. He was knowledgeable, professional and very pleasant to talk to. He examined every hinge and joint to ensure nothing was missed. I appreciated his thoroughness and his positive and friendly demeanor.

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Tyler J Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Tyler J
Review:

Easy to set up an appointment online. Quick response with narrower arrival time. Bobby was professional and courteous. He called before arriving, and our garage door is working!

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Service Provided:
Garage Door Repair

Review:

I called them based on a recommendation from Genie brand garage doors because my opener lights went out. When they arrived, they said they couldn't fix the lights and offered to replace the motor for $899. When I declined, they offered to service the door for $250. I explained that I didn't call for that reason, but they kept pushing, asking how much I could spend, and offering to break the cost into payments. They even mentioned lowering the price if they called their manager, but they wanted to know how much I was willing to spend. Prior to them leaving, I searched for my replacement motor, which was $199, and a brand new unit for $300; when I advised of the cost, he said that I had to include labor. I said $700 for labor!? When I declined and said I would call back if I wanted the service, they unexpectedly handed me a $60 bill for the visit. This behavior was only from the main technician, Chris, who seemed focused on getting as much money from me as possible. I would not recommend their service again.

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Service Provided:
Garage Door Repair

Review:

Craig and his team did a great job fixing our 12’ garage door that had a cable issue. He even went above and beyond by installing a new controller board in our broken door opener motor that I had ordered sometime ago. Five stars.

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Craig T Service Provided:
Garage Door Repair

Technicians: Craig T
Review:

I have used Precision Garage services for my other home and I am happy with the work that was done.

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Service Provided:
Garage Door Repair

Product:
Opener

Review:

Wonderful service. The tech showed up as scheduled and called when on his way with an estimated arrival time. The tech was very friendly and professional. Will definitely call again when needed.

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Chris L Service Provided:
Garage Door Repair

Technicians: Chris L
Review:

Tito was the service technician and adjusted, repaired my door assembly . He also let me take him next door to my neighbors house whom purchased a new door system for his garage.

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Tito C Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Tito C
Review:

I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.

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Service Provided:
Garage Door Opener Repair

Review:

Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.

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Service Provided:
Broken Garage Door Spring Repair

Review:

I’m not happy at all. While the initial scheduling was perfectly fine and the confirmation provided a name and face of the repairman who would be coming, unfortunately they sent someone else who claimed to have fixed the door but did not. The garage door is still broke and now when it goes down it make a loud sound and the door shifts when trying to close. The garage door is still broken. The original repair was for the safely feature on the door. “If something is in the way the door automatically goes back up”. Even though there is nothing in the way the door would get to a certain point and go back up. The garage door opener light would flash just as it would if something where there. They replaced both springs to the tune of $722.00 and the door still doesn’t work. I called to schedule another repair and they gave me the name of who would be there and once again they changed repair and sent the same person who wasn’t able to fix it the first time.

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Service Provided:
Garage Door Opener Repair

Review:

The repairman contacted me about arriving earlier than scheduled so the job was completed faster than I anticipated. The analysis of the problem resulted in installation of upgraded equipment to insure that the problem would not happen again.

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Service Provided:
Garage Door Opener Repair

Review:

Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The men were very good & professional. They took no time to fix my door & instruct us as to the maintenance for the door. Would recommend them to others

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision did a fantastic job!!! Derrick arrived as scheduled, did a great job, and took the time to educate my wife and I to be able to maintain and extend the life of my garage door hardware. It will be an easy decision should I need their services again.

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Derrick E Service Provided:
Broken Garage Door Spring Repair

Technicians: Derrick E
Review:

Both of our coil springs were broken, so we called Precision. Sherman was our technician. He had a very friendly personality, was knowledgeable, fast and efficient, and gave us a top quality job. We would definitely use Precision again!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

In April of 2018, I had a new garage door installed by Precision and they did a wonderful job!! Very happy!! In March of 2019 my wife backed into the door and damaged it. The tracks were not damaged but the door was done. I called Precision and they came out, gave me an estimate and a time frame and got the repair done. I would give this work 5 stars, but a week or two after the repair, I realized that the installer did not reattach my inside lock for the door. It isn't a big deal and I was able to do it myself. Just the same, it would have been nice if the job was 100% completed when the bill was paid. I would certainly recommend Precision.

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Derrick E Service Provided:
Garage Door Repair

Product:
Garage Doors

Technicians: Derrick E
Review:

Excellent, excellent service. On-time and very thorough service, instructions and recommendations.

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Service Provided:
Garage Door Repair

Review:

The technicians were incredibly helpful, and knowledgeable. They did an amazing job, and I would highly recommend this service to anyone who is looking for this type of service.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Service was great. Showed up as expected friendly, Replace old Gardge opener & explained & answered any questions. Thank you again

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

The service people were prompt and very courteous. I would definitely use their service again.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Having a military discount is important, especially for our veterans. Barry was extremely knowledgeable and confident. He also shared pointers on how to maintain the garage door springs.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I chose Precision because I reviewed the products and the convenience of schedulingMr Abraham was very knowledgeable and explained everything in detail. The work was done very quickly as well

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Received an estimate for 2 new garage doors and 1 opener. Price to include labor is reasonable. The doors are insulated and the opener is belt drive making it quieter. We added windows to the doors, too. Overall pleased with the estimate. Will update if we decide to go with PGD. Waiting on another company for their estimate.

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James Q Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Installer: James Q
Review:

I saw the reviews online and decided to make a call for help and I am so glad I did. The technician who came out was Keith. He knows his job, is polite and very professional. Keith even gave me advice on what needs to be done to the door to avoid future similar issues. I am happy customer. Thank you Keith!!

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Service Provided:
Garage Door Repair

Review:

Outstanding Service

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Barry C. did a wonderful job in fixing the tracks on our door. He was courteous, prompt and provided a clear, easy to understand explanation of the problem and how he will fix it. The cost of service is reasonable and I was very happy to receive a next day appointment. I heartily recommend Precision.

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Service Provided:
Garage Door Repair

Review:

I had used this company previously and their online reviews. The tech called to let me know when he would arrive and was prompt. He quickly assessed the problem, explained what was needed and how long it wold be for the complete job. The work was completed on time and the tech was very professional.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision Door was quick and responsive. When the tech wasn't able to work on the type of commercial gate we had, he directed me to some local companies they recommend using for the job. Matthew was professional and thorough.

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Service Provided:
Garage Door Repair

Next Page
Annapolis Area

(410) 970-6439

(410) 970-6439
Baltimore Area

(410) 513-9450

(410) 513-9450
Columbia Area

(410) 988-6205

(410) 988-6205
Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
Severn | Glen Burnie Area

(410) 921-9369

(410) 921-9369
Westminster Area

(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112