Read what people are saying
about Precision Garage Door in:
Severn | Glen Burnie Area, MD
Precision Garage Door of Baltimorehas received 115 reviews, averaging 4.74 Stars:
Glen Burnie, MD
Pasadena, MD
Precision Garage did an outstanding job of replacing our old LiftMaster door opener, updating the rolling hardware and spring on the old garage door. They responded quickly to the request, and their auto-text feature let us know the technician was on his way. In addition, he called to advise arrival time. The door opener installation and other repairs (new spring and rollers) were done in a reasonable time, and the technician left no mess or debris for us to clean up. The new LiftMaster system is incredibly quiet, and the door no longer hangs up on lowering due to whatever heat or mis-match or wear issues that had been affecting the system. We are very pleased and would use Precision Garage again for repair and maintenance on our opener.
- Linda C
Odenton, MD
I had my garage door repaired today and your employee Tyler Johnson was extremely professional and knowledgeable. He explained everything in detail and complete the task in an explicit manner. I would highly recommend Tyler and Precision to all due to his dedication and commitment to the work.
- Jeffrey Brown
Linthicum Heights, MD
My Nephew recommended your company, I called on Memorial Day and was grateful to get an appointment this morning. Your technician, Jay Constantine, was wonderful. He was very knowledgeable, polite, professional and extremely personable. You are blessed to have him in your service. He installed a new garage door opener and explained everything to me. I had received a message about him and time frame for coming, and then I received a call from him that he would arrive in a few minutes. Thank you Jay for being a very polite young man
- Dorris Ritz
Product:
Technicians: Jay C
Odenton, MD
Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!
- Jeff Dougherty
Glen Burnie, MD
I had an issue with the keypad on my garage door opener. I called Precision and had the pleasure of having Tyler come to my house. He was knowledgeable, professional and very pleasant to talk to. He examined every hinge and joint to ensure nothing was missed. I appreciated his thoroughness and his positive and friendly demeanor.
- Sue Mitchell
Linthicum Heights, MD
Easy to set up an appointment online. Quick response with narrower arrival time. Bobby was professional and courteous. He called before arriving, and our garage door is working!
- Emma Staup
Odenton, MD
I called them based on a recommendation from Genie brand garage doors because my opener lights went out. When they arrived, they said they couldn't fix the lights and offered to replace the motor for $899. When I declined, they offered to service the door for $250. I explained that I didn't call for that reason, but they kept pushing, asking how much I could spend, and offering to break the cost into payments. They even mentioned lowering the price if they called their manager, but they wanted to know how much I was willing to spend. Prior to them leaving, I searched for my replacement motor, which was $199, and a brand new unit for $300; when I advised of the cost, he said that I had to include labor. I said $700 for labor!? When I declined and said I would call back if I wanted the service, they unexpectedly handed me a $60 bill for the visit. This behavior was only from the main technician, Chris, who seemed focused on getting as much money from me as possible. I would not recommend their service again.
- Eric Mcclain
Pasadena, MD
Craig and his team did a great job fixing our 12’ garage door that had a cable issue. He even went above and beyond by installing a new controller board in our broken door opener motor that I had ordered sometime ago. Five stars.
- Mike B.
Pasadena, MD
I have used Precision Garage services for my other home and I am happy with the work that was done.
- Susanne Brown
Glen Burnie, MD
Wonderful service. The tech showed up as scheduled and called when on his way with an estimated arrival time. The tech was very friendly and professional. Will definitely call again when needed.
- Erna Fedarcyk
Brooklyn, MD
Tito was the service technician and adjusted, repaired my door assembly . He also let me take him next door to my neighbors house whom purchased a new door system for his garage.
- Mark Hranicka
Odenton, MD
I had a horrible experience with precision, when Tech came to replace my garage door, he brought the wrong doors. When we told him that the door was not what we ordered. He started screaming while finger pointing at us said that we were wrong. After he called his office he realized he did brought the wrong door, but he took our old door out already, he had to put wrong one until he comes back. That was Aug 30th, then 3 weeks later on Sept 30th, he came back to installed supposed to be right door, but again, he brought the wrong door. also, his job performance was unbelievable horrible, many screws wasn't secured, every time we open the door whole frame was shakes, door was not straight, didn't even install safety guard, frame has so much gaps, garage door was kept scrubbing my wood frame (yes it damaged my garage frame)...etc... I do have all the pictures to prove it. Finally, someone else came back on Dec 6th (almost 3 month later) fixed everything the way supposed to be. Means while we couldn't uses the garage door. Infect, I was so scare of the Tect who came out first couple times.
- Kyong Kim
Product:
Severn, MD
Once we got past a difference on the appointment time. all went smoothly. Your tech. was very helpful, did his work and was on his way. I will use your firm again.
- Doug D.
Severn, MD
Barry did an outstanding job installing my door opener in the past, so I decided to call Precision to repair my door springs. As usual Barry was on time and did an outstanding job. I hope all your employees in your organization are of Barry's caliber. Barry is very knowledgeable and a professional.
- Reginald Madden
Pasadena, MD
I’m not happy at all. While the initial scheduling was perfectly fine and the confirmation provided a name and face of the repairman who would be coming, unfortunately they sent someone else who claimed to have fixed the door but did not. The garage door is still broke and now when it goes down it make a loud sound and the door shifts when trying to close. The garage door is still broken. The original repair was for the safely feature on the door. “If something is in the way the door automatically goes back up”. Even though there is nothing in the way the door would get to a certain point and go back up. The garage door opener light would flash just as it would if something where there. They replaced both springs to the tune of $722.00 and the door still doesn’t work. I called to schedule another repair and they gave me the name of who would be there and once again they changed repair and sent the same person who wasn’t able to fix it the first time.
- Shawn Bordine
Severn, MD
The repairman contacted me about arriving earlier than scheduled so the job was completed faster than I anticipated. The analysis of the problem resulted in installation of upgraded equipment to insure that the problem would not happen again.
- Don Niederkruger
Odenton, MD
Francisco was my technician and he was very professional and knowledgeable. He made the necessary repair quickly and also lubricated all the hinges and rollers. The garage door is much quieter now.
- T Junta
Severn, MD
The men were very good & professional. They took no time to fix my door & instruct us as to the maintenance for the door. Would recommend them to others
- Mike Brewer
Product:
Severn, MD
Precision did a fantastic job!!! Derrick arrived as scheduled, did a great job, and took the time to educate my wife and I to be able to maintain and extend the life of my garage door hardware. It will be an easy decision should I need their services again.
- David Vandyke
Pasadena, MD
Both of our coil springs were broken, so we called Precision. Sherman was our technician. He had a very friendly personality, was knowledgeable, fast and efficient, and gave us a top quality job. We would definitely use Precision again!
- Woody Hood
Product:
Severn, MD
In April of 2018, I had a new garage door installed by Precision and they did a wonderful job!! Very happy!! In March of 2019 my wife backed into the door and damaged it. The tracks were not damaged but the door was done. I called Precision and they came out, gave me an estimate and a time frame and got the repair done. I would give this work 5 stars, but a week or two after the repair, I realized that the installer did not reattach my inside lock for the door. It isn't a big deal and I was able to do it myself. Just the same, it would have been nice if the job was 100% completed when the bill was paid. I would certainly recommend Precision.
- Barry Spaar
Odenton, MD
Excellent, excellent service. On-time and very thorough service, instructions and recommendations.
- JW
Glen Burnie, MD
The technicians were incredibly helpful, and knowledgeable. They did an amazing job, and I would highly recommend this service to anyone who is looking for this type of service.
- Lawrence Zarnowski
Product:
Brooklyn, MD
Service was great. Showed up as expected friendly, Replace old Gardge opener & explained & answered any questions. Thank you again
- Yvonne Speesler
Product:
Odenton, MD
The service people were prompt and very courteous. I would definitely use their service again.
- Cathy Stickland
Product:
Severn, MD
Having a military discount is important, especially for our veterans. Barry was extremely knowledgeable and confident. He also shared pointers on how to maintain the garage door springs.
- D. Stanley
Product:
Severn, MD
I chose Precision because I reviewed the products and the convenience of schedulingMr Abraham was very knowledgeable and explained everything in detail. The work was done very quickly as well
- Martin Mclaughlin
Product:
Odenton, MD
Received an estimate for 2 new garage doors and 1 opener. Price to include labor is reasonable. The doors are insulated and the opener is belt drive making it quieter. We added windows to the doors, too. Overall pleased with the estimate. Will update if we decide to go with PGD. Waiting on another company for their estimate.
- Ann Kumia
Odenton, MD
I saw the reviews online and decided to make a call for help and I am so glad I did. The technician who came out was Keith. He knows his job, is polite and very professional. Keith even gave me advice on what needs to be done to the door to avoid future similar issues. I am happy customer. Thank you Keith!!
- Maggie Odhiambo
You was the first company I seen on Google.
- Richard Roberts