Read what people are saying
about Precision Garage Door in:
Severn | Glen Burnie Area, MD
Precision Garage Door of Baltimorehas received 136 reviews, averaging 4.76 Stars:
Severn, MD
Odenton, MD
Very professional. Bobby was amazing at communicating all the issues I had with my Garage Door. He explained everything and showed me the problems, he replaced the motor among other parts. I would highly recommend this company. Everything is perfect now thank you so much.!
- Debra Berkshire
Severn, MD
Just liked the overall quality of products and the belt driven opener is great. Pretty much silent when opening and closing.
- Bradford Redding
Service Provided:
Product:
Technicians: Chris Brown
Pasadena, MD
Great service! Tyler and Rodney were awesome. They were on time, polite and fixed our garage door with no problem. I would strongly recommend this company.
- George Endley
Pasadena, MD
I called around 7PM to schedule a repair to my broken double garage door. After speaking with Anthony, he was able to schedule my repair the next morning which I found to be extremely terrific. This was only the beginning of a fantastic experience with a contractor. Christopher Brown came the next day as scheduled, to fix my garage door. From the start he was professional and as we talked, he showed he was friendly, appreciative and knew his garage doors. After a thorough inspection of my broken door, he provided me with 4 estimates ranging from bare minimum to replacing all moving parts. He went over them slowly and explained each one very well. He wasn't trying to sell me any one of them which was appreciated by me. After agreeing on an option, he got right to work. He took no breaks and was constantly working. It was a big job to me but not to him. I watched some of his work and he definitely knew what he was doing. Within 2 hours he had finished. He then explained each part that he had replaced, how to perform maintenance and the 3 year warranty. After a demo of the now-working door, he explained the invoice and I happily paid it. I thanked him and he did the same after I told him how good he is at his job. I was very impressed by Chris and felt compelled to write this so he can get recognized as an excellent employee and person. He is a huge asset to your company in more ways than one. Thank you Chris!
- Patrick Carroll
Glen Burnie, MD
I was really impressed with Precision Garage Door's quick service. Chris, the technician who came out, was incredibly helpful and polite. He answered all my questions thoroughly and made the whole process easy. Highly recommend!
- Mariana Haag
Severn, MD
This whole experience was done on a professional level beginning with the initial phone call, setting the date and time, the arrival of the install team (Craig and Jessie were very professional and extremely talented craftsmen in doing the inspection and providing the necessary work to get our garage door up to operational performance) on time as scheduled. The cleaned up and took away the old opener along with the old springs and cables. This update has made the door function the best it has ever worked. JOB WELL DONE!!
- Russell Gordon
Glen Burnie, MD
I called today to have service done to my garage door and they were able to have someone come out this afternoon. The technician Craig was very friendly and professional. It ended up being a small job, but he took care of it right away.
- Theresa Mills
Pasadena, MD
Great service. The guys came out the same day. Both Craig and Jesse were very knowledgeable and professional. They did a great job and got us back in working order. Thanks to Craig and Jesse for such a wonderful experience. We will be sure to Precision for garage door repairs.
- Lee Weibe
Severn, MD
My experience with Precision was nothing but stellar! Tyrone and Tyler arrived ON TIME and was very respectable to my property! They explained everything before performing and didn’t try to sell me things I didn’t need! After the work was completed, everything was tested out, and I was asked if things were done to my satisfaction. That is great customer service! I will definitely use precision again and again, and recommend them to my friends!
- Valerie Green
Odenton, MD
Prompt, efficient and professional.
- Mike Vespa
Pasadena, MD
Craig quickly resolved the issue and gave me alternative situations.
- Judy Gavin
Pasadena, MD
The technician, Jared, showed up on time, was courteous, and did a great job. Highly recommend this company.
- Mia Mealey
Product:
Severn, MD
Fantastic Service! I called and someone came out with in 30 minutes. Totally satisfied with my service!
- Chris Kojack
Pasadena, MD
The entire process was really wonderful. Scott, in scheduling, was very courteous & kind. Austin, the repair technician, was informative and helpful. They both are good people. When I called to schedule the work at 1PM on Saturday, January 11th, I was informed a tech would be out between 3-7 PM. Austin arrived around 5 & was finished installing the new springs & cables by 6:30. He even replaced 2 screws that were missing. I highly recommend Precision to help you with your garage door needs. Their pricing aligns with the national average. Thank you Precision for having a great crew!
- Donna Mitchell
Product:
Glen Burnie, MD
I had called Saturday afternoon after 4 PM asking if there is any one available to replace cables on my garage doors. The receptionist was kind, courteous, and professional. Was informed there was nothing for today, but there was availability tomorrow between 10 and two. Which I accepted. Sunday morning Christopher texted me then within 10 minutes. He called to tell me he was on his way and he’d arrive at 10:30. He arrived on time which was extremely refreshing. I informed him what I needed done. He provided an estimate. Then proceeded to work. Was extremely professional, courteous, and patient as I asked questions for clarifications for my understanding. He never stopped working and he was done by noon. I will recommend this services to family, friends and coworkers.
- Satisfied New Customer
Severn, MD
The work done on the garage door was great! Very satisfied! However, the accounting piece of the transaction was not good. I was charged double from what i was supposed to pay and it left me a little stunned, disturbed, and somewhat upset.
- Curtis Moore
Glen Burnie, MD
Fast, efficient and reasonable cost. Installer found a coupon as well!!!
- Rich Czyzewski
Odenton, MD
Elijah was great. He took the time to explain my options and showed me what he was going to do. It worked! My door opens and closes as it should now.
- Pam Murphy
Pasadena, MD
Promot perfessional service by all - initial service call by Chris explained what parts needed to repair my garage door and gave me an itemized estimate. Another tech ( George ) came back the same day with the parts and got my garage door back to operations in a minimal amount of time. Highly recommend Precision Garage Door!!!
- Carl Peterson
Odenton, MD
We were customers a few years ago and we were very happy with the service we received.
- Sharon Howard
Glen Burnie, MD
You was the first company I seen on Google.
- Richard Roberts
Pasadena, MD
Precision Garage did an outstanding job of replacing our old LiftMaster door opener, updating the rolling hardware and spring on the old garage door. They responded quickly to the request, and their auto-text feature let us know the technician was on his way. In addition, he called to advise arrival time. The door opener installation and other repairs (new spring and rollers) were done in a reasonable time, and the technician left no mess or debris for us to clean up. The new LiftMaster system is incredibly quiet, and the door no longer hangs up on lowering due to whatever heat or mis-match or wear issues that had been affecting the system. We are very pleased and would use Precision Garage again for repair and maintenance on our opener.
- Linda C
Odenton, MD
I had my garage door repaired today and your employee Tyler Johnson was extremely professional and knowledgeable. He explained everything in detail and complete the task in an explicit manner. I would highly recommend Tyler and Precision to all due to his dedication and commitment to the work.
- Jeffrey Brown
Linthicum Heights, MD
My Nephew recommended your company, I called on Memorial Day and was grateful to get an appointment this morning. Your technician, Jay Constantine, was wonderful. He was very knowledgeable, polite, professional and extremely personable. You are blessed to have him in your service. He installed a new garage door opener and explained everything to me. I had received a message about him and time frame for coming, and then I received a call from him that he would arrive in a few minutes. Thank you Jay for being a very polite young man
- Dorris Ritz
Service Provided:
Product:
Technicians: Jay C
Odenton, MD
Austin did a great job! Our garage door opens and closes more quietly and steadily than it ever has! He laid out the options available, with detail of what was included in each. Professional job and service! I highly recommend Precision!
- Jeff Dougherty
Glen Burnie, MD
I had an issue with the keypad on my garage door opener. I called Precision and had the pleasure of having Tyler come to my house. He was knowledgeable, professional and very pleasant to talk to. He examined every hinge and joint to ensure nothing was missed. I appreciated his thoroughness and his positive and friendly demeanor.
- Sue Mitchell
Linthicum Heights, MD
Easy to set up an appointment online. Quick response with narrower arrival time. Bobby was professional and courteous. He called before arriving, and our garage door is working!
- Emma Staup
Odenton, MD
I called them based on a recommendation from Genie brand garage doors because my opener lights went out. When they arrived, they said they couldn't fix the lights and offered to replace the motor for $899. When I declined, they offered to service the door for $250. I explained that I didn't call for that reason, but they kept pushing, asking how much I could spend, and offering to break the cost into payments. They even mentioned lowering the price if they called their manager, but they wanted to know how much I was willing to spend. Prior to them leaving, I searched for my replacement motor, which was $199, and a brand new unit for $300; when I advised of the cost, he said that I had to include labor. I said $700 for labor!? When I declined and said I would call back if I wanted the service, they unexpectedly handed me a $60 bill for the visit. This behavior was only from the main technician, Chris, who seemed focused on getting as much money from me as possible. I would not recommend their service again.
- Eric Mcclain
Pasadena, MD
Craig and his team did a great job fixing our 12’ garage door that had a cable issue. He even went above and beyond by installing a new controller board in our broken door opener motor that I had ordered sometime ago. Five stars.
- Mike B.
service technicians craig t & jesse was great n professional did a great job
- Larry Isaac