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Read what people are saying
about Precision Garage Door in:

Ellicott City, MD

Precision Garage Door of Baltimore
has received 86 reviews, averaging 4.88 Stars:
Review:

Technician came on time. He was very kind, explained the problem, and fixed it in no time.
Hulusi Cinar
Rick G Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Very pleased with prompt service, and courteous and skilled technician. Satisfied repeat customer!
Matt Hemelt
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was timely, friendly and efficient at his job. Won’t hesitate to contact Precision the next time I’m in need of garage door repair. Thanks again
Brett
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent service, knowledgeable technicians, great support system and competitive pricing. I highly recommend.
Tim Facius
Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was knowledgeable and helpful and resolved our concern.
Michael & louis Fiore
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

The springs on my garage door broke and I looked in my file to see who I always use and called them back. There's a reason I don't look to call anyone else. From the person who answered the phone to the technician (Rick) that came out THAT SAME MORNING I was dealing with the most efficient and helpful professionals. They have some great systems that they use which provides amazing customer service. Before my tech arrived I was sent an email which allowed me to look at his bio and read his customer reviews. That was pretty cool. Rick was great too... very experienced and very easy to work with. Whoever is running this company and investing in their systems and people is doing a wonderful job. Thanks!
Regina G
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

On time and completed promptly.
Sam K
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Excellent work by your installer Anthony with the large 18 foot door. The entire door, tracks and all, had to be replaced due to a boat being backed into it. The work was done very well including the trimout where the house frame was not left as plumb as it could be by the original builder of the house. The new door works very smooth.
Elizabeth Rhodes
Anthony R Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Fast, efficient, professional and even fixed my garage door on a Sunday so that I did not have to take a day off from work. THANK YOU for the excellent service!
Cheryl Fisher
Rick G Service Provided:
Garage Door Repair
Product:
Opener
Technicians:
Review:

Called Thursday, they offered a Friday appointment that I could not take, so we chose Saturday between 8-12. Technician, Rick Gueory, called in advance around 9:30 and arrived in 15 minutes. Two springs with cables replaced and some adjustments to our second door were made. All wrapped up in 45 minutes with both doors working perfectly. Price was fine and I recommend Precision fully. Thank you Precision and Rick!
Mike Curtis
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Our garage door spring broke. I called precision and they set up an appt. for the next day. The tech was on time, fixed the garage door easily and was here less than an hour. He was very personable and knowledgeable. I believe the price they charged was fair and it comes with a one year warranty. A very good experience
Lisa Mckenna
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

Prompt service, arrived in company truck, technician was polite. He was able to reset the travel limits of my door and helped with reprogamming keypad. The only reason I didn't give five stars was when I made the appointment I asked about coupons or discounts and was told there was only one for Military members. In fact there was a coupon on the website I could have used.
Keith Swinson
Rick G Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Brian did a great job and offered good advice.
Lynn Bolenbaugh
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Your crew(TECK) are fast and good job.
Jae Juhn
Rick G Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Excellent service. Rick was great, prompt and polite. Loved the same day service.
Raymond Beares
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments about Rick.

Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Rick was great!
Ed Connelly
A Response from: Harry

Thank you for your business!

Rick G Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

I called Monday night, someone came out the next morning. Our motor was noisy and smoking, it had to be replaced. The work was completed within an hour. We are very pleased with the service we received.
Holly Campbell
A Response from: Harry

We appreciate your business and your comments.

Rick G Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Rick was very helpful, we had a problem with our garage door openers. It was fixed in minutes Thank you
Bill Slater
A Response from: Harry

Thank you for your business and your comments.

Rick G Service Provided:
Garage Door Opener Install
Product:
Rollers
Technicians:
Review:

Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly. I would definitely recommend Precision.
Jinhuan Liu
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 Stars! My technician Rick clearly explained the broken spring and options for repair; don't believe the door had ever been serviced, so I elected the rebuild option and was very satisfied at how well the door sounded and performed. Yeah! Thanks Rick -- I will definitely recommend your company to others :-)
Victoria Schlining
A Response from: Harry

Thank you for your business and your recommendations. We appreciate you!

Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Great service. Arrived on time. Found the problem and solution very quickly. Very knowledgeable about the mechanisms of the door.
Sue Andrews
A Response from: Harry

We appreciate your comments and your business. Thank you for choosing Precision!

Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Brian was absolutely the best. We had a child to pick up and the car with the childseat was in the garage. Brian replaced the spring and was so professional.
John Lahart
A Response from: Harry

We appreciate your kind words and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Jordan did a great job explaining to me the repairs required to fix my garage door system & providing me the estimate for work. He was very courteous & professional. Very pleased with his service!
Nick Giuliani
A Response from: Harry

Thank you for your kind words about Jordan and Precision. We appreciate your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
Cynthia Smith
A Response from: Harry

Thank you, Thank you! We appreciate your comments about Precision and Mike.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.
Matthew Bankert
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Opener
Review:

Quick, professional, and knew exactly how to fix the door. Highly recommended.
Kenneth Goetz
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Mike provided a superior level of customer service. Arrived quickly (within 1 hour of my call), was very knowledgeable and resolved my issues with the keypad and remote to my garage door opener quickly. I would highly recommend Mike and Precision Door service to anyone that needs help with their garage door maint needs.
George Day
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Nice guy came out first thing in AM as promised. Took one look at the spring and told me I needed to call OverHead Door. Overhead was curious what was special about springs. Took pictures. They're coming first thing tomorrow. They were puzzled why these guys couldn't do it. I do appreciate the honesty of not getting into a job you're not confident you can do.
Daniel Levine
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional from the answering of the phone when I called through the completion of the job. Derek E was our serviceman and was great. He called ahead, was prompt, and did a great job. My torsion spring needed tensioning. He suggested new rollers, without any pressure to buy, but I did and am happy for the decision. Would highly recommend this company.
Tim Facius
A Response from: Harry

At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.

Derrick E Service Provided:
Garage Door Repair
Product:
Rollers
Technicians:
Review:

The technician that came was very knowledgeable and fixed the door springs in a timely manner. I did feel the price was a bit high but then everything is these days.
Judy Rooney
A Response from: Harry

Our technicians work hard to ensure all of our customers are happy with their work. Thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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