Garage Door Repair in Ellicott City, MD

Gregory Hancock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The gentleman who helped me (Bobby) was knowledgeable, courteous, and helpful. The entire process was easy, and reaffirmed our confidence in Precision.

Bob Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional. I was notified of arrival time and tech’s name and photo. He was knowledgeable, polite and efficient. Could not ask for a better customer experience.

Andrew S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was recommended by a neighbor. I see why. Tyler was impressive and a pleasure to work with. Professional, courteous, helpful, knowledgeable, great communication. Gave several options for replacing additional parts but no pressure. The door is working nicely now!

Shawn King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had Tyler come by to fix two broken springs. Super friendly and knowledgeable. So happy with the completed job and he was so fast. Thanks

Sue Ellen Grove

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nick was friendly, informative, thorough. He did the the work quickly and we love our new garage door opening system.

Fred Lestina

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Working with Jesse was great. He worked to find a time that worked with my schedule. He inspected my garage and explained what had to be done to complete the repair, and was clear and upfront about pricing. He then repaired my garage to my satisfaction. I recommend Precision Garage Door and would go with them for garage work.

Betsy Zink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to make an appointment quickly and our garage door was repaired within 24 hours of my call. The technician was very professional and transparent about what could be provided. He presented options and explained what the immediate problem was versus anticipated issues based on the age of particular components.

Teresa OKeeffe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Chris Brown was our technician - very knowledgable, very thorough and explained everything in detail. He kept me updated all through the process and didn’t try to upsell unnecessarily. Made the whole process painless! Would definitely recommend him and the company!

Rich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was punctual, friendly and efficient. Worked with us to get what we needed done so we could get our due working again!

Joe C

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Let's just start by saying I was hesitant to write this review because I really liked Bobby, he was knowledgeable and quickly repaired my garage door which had a busted spring. I didn't get any other quotes, which is my own fault but I did feel the cost was high. Almost $2k to repair a garage door, which took Bobby about 1 hour to repair. Sometimes, you have to pay just for piece of mind. The real reason for the knock in rating was the cleanup. As soon as I drove my truck that day, I found a screw in my tire. The exact screw that was removed during the garage door repair. I had to find a shop to patch my tire (a $45 expense) and also found a piece of broken plastic roller, which Bobby had shown the other piece to me earlier as a demonstration of how cheap those rollers are. I felt like the hurry to finish and get out of there and on to the next job resulted in the failed cleanup of hardware and my damaged tire.

Michael Stefan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris Brown came out to my house originally to see why my garage door/opener wasn't working properly. He did a thorough inspection, explained what he found in great detail, and provided me with several different options about how to fix my garage door. He didn't pressure me to make a decision there on the spot and gave me some time to discuss with my family about what we wanted to do. A couple days later, we called back to set up our appointment, Chris came back and did an excellent job. I will be calling back (hopefully not for a long time) when I need my garage door system serviced.

Ed Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a problem with our garage door not opening, We called for service and were given an appointment for between 10:30am and 1:00pm on the following day. We received a call from your service man at about 8:30am asking if he could arrive early because we were his first call of the day. He arrived at about 9:15 am, figured out what our problem was and repaired it within 45 minutes. I was impressed with his friendly and courteous demeanor and the professional way he handled our problem. We would certainly recommend your company to anyone with a garage door problem. Thanks for your help. Ed Daniles & Marcia Kane

Jeff Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Used this company before. Good work, friendly people and plenty of explanation.

David Cruess

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire repair process was great with courteous and expert individuals involved

Edward Jansen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Unlike some service companies, it was such a pleasure dealing with Precision. 1. They responded to our problem and scheduled an appointment immediately (on a Sunday). 2. They were prompt on their arrival and kept in contact with us before they arrived. 3. The service tech (Tito Cruz) was not only highly qualified, but he was friendly and made us feel comfortable about his skills and security. 4. He told us how long the job would take and finished a little sooner than expected. I understand that this almost sounds too good to be true, but it IS true. I would highly recommend this company to anyone in need of garage door repair. P.S. I don't know how much Tito makes, but the owners should give him a raise.

Kara Mondy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The team at Precision Garage Door of Central Maryland was incredibly responsive and professional. Our technician, Jesse, answered all of our questions and provided a solution same-day. Would highly recommend to anyone needing work on their garage door!

Barbara Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Doors is the best! They installed a new garage door for us last year, and when I had a small issue, they addressed it immediately. Exclamation, I would recommend them to everyone!!!

Valerie Kitch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Nicolas Broughton arrived early and throughly checked our garage door and opener and made adjustments so that it closed properly and safely. Very professional.

Ken Danker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision and were scheduled within a couple of days. Chris B. came on time, did a thorough analysis, and provided us with a couple of recommendations. We choose a new door opener and rollers, and they were installed on the visit within a couple of hours. Chris did an excellent job of explaining everything, and we now have an updated system that we are very pleased with.

Samantha Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very happy with the whole process; book on line, confirmation , a call and email with the technician’s name and approximate time of service . When Robert arrived he was very professional. He introduced himself and asked me what exactly has been going on with the garage door opener . Robert explained what he noticed and told us what our options were . The system we decided on is exactly what we need . Thank you Robert for your time in setting it all up and explaining everything so carefully. We will definitely recommend you and the company to our family and friends . The S Family

John Kirby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was having issues with my 22 year old garage door opener. I noticed the rubber belt was frayed and called Precision Door based on reviews on the internet. I received an immediate reply stating someone would be out the next day. The repairman, Chris, explained all the issues with my door and pointed out the problems. He repaired everything the same day, pointed out the repairs and thoroughly explained the new opener making sure I clearly understood its operation. Great Job !!!!!

Sheila Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr.Chris Brown was excellent. He is very knowledgeable and patient with me. He diagnosed my door and gave options. He was wonderful…best service/technician I have experienced in a long time. I will be passing his name along to family and friends. Thank you Chris!

Neeta Deshpande

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. New garage door opener with exterior keypad was installed by Tyler.

Brent D Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The worker was early for the appointment, had the right tools to do the job correctly and officially any parts that were needed he had in his truck already.

Judith Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional Excellent service Will definitely recommend to others.

Melissa

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tyrone showed up on time and was able to diagnose the problem and fix it in now time at all! Will be using Precision again!

Thomas Kenney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tito came to service our garage door on a Sunday, Mother’s Day.He was very friendly with great customer service. The spring was broken and he thoroughly explained that he could replace the spring but do some additional repairs to strengthen the maintenance of the door. The garage door had only one spring, he added another . The garage door is working and we did not have to wait until Monday. Excellent company, excellent work by Tito. It was a pleasure to do business with a reputable company.

Lew Manning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician replaced keypad/door instruments promptly and cleanly. View from driveway makes garage look FANTASTIC!

Steven Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris did a great job and was kind, considerate, and prompt.

John Linderman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If I had filled this out based on just the technician visit by Jay, it would’ve been 5 stars across the board. However, I just received news from Precision Door that, instead of the promised “mid-week this week” installation, I’m now waiting till 6 May for installation. No good reason given for the delay. Precision Door shouldn’t make promises it can’t keep. This isn’t in Jay as I’m confident he wouldn’t promise something he didn’t hear from HQ.