Read what people are saying
about Precision Garage Door in:
Ellicott City, MD
Precision Garage Door of Baltimorehas received 119 reviews, averaging 4.91 Stars:
Ellicott City, MD
Ellicott City, MD
I called Precision on Friday afternoon and the service technician, Rick, was at my house in approximately 15 minutes. He diagnosed my garage door problem, installed a new garage door opener, programmed our vehicles to the new unit, and was very friendly, professional, informative, and helpful. Thanks for responding so quickly and taking care the problem. Rick and Precision Door Service were outstanding and that is why I am giving them a 5 Star Rating. Thanks again, Frank Ecker
- Frank Ecker
Product:
Ellicott City, MD
Rick G did such a great job. I not only found him an expert technician but a friend too. He was nicer than my words, just super nice.
- John Salehi
Product:
Ellicott City, MD
Technician came on time. He was very kind, explained the problem, and fixed it in no time.
- Hulusi Cinar
Ellicott City, MD
Very pleased with prompt service, and courteous and skilled technician. Satisfied repeat customer!
- Matt Hemelt
Product:
Ellicott City, MD
Rick was timely, friendly and efficient at his job. Won’t hesitate to contact Precision the next time I’m in need of garage door repair. Thanks again
- Brett Savage
Product:
Ellicott City, MD
Excellent service, knowledgeable technicians, great support system and competitive pricing. I highly recommend.
- Tim Facius
Ellicott City, MD
Rick was knowledgeable and helpful and resolved our concern.
- Michael & louis Fiore
Ellicott City, MD
The springs on my garage door broke and I looked in my file to see who I always use and called them back. There's a reason I don't look to call anyone else. From the person who answered the phone to the technician (Rick) that came out THAT SAME MORNING I was dealing with the most efficient and helpful professionals. They have some great systems that they use which provides amazing customer service. Before my tech arrived I was sent an email which allowed me to look at his bio and read his customer reviews. That was pretty cool. Rick was great too... very experienced and very easy to work with. Whoever is running this company and investing in their systems and people is doing a wonderful job. Thanks!
- Regina G
Product:
Ellicott City, MD
On time and completed promptly.
- Sam K
Ellicott City, MD
Excellent work by your installer Anthony with the large 18 foot door. The entire door, tracks and all, had to be replaced due to a boat being backed into it. The work was done very well including the trimout where the house frame was not left as plumb as it could be by the original builder of the house. The new door works very smooth.
- Elizabeth Rhodes
Product:
Ellicott City, MD
Fast, efficient, professional and even fixed my garage door on a Sunday so that I did not have to take a day off from work. THANK YOU for the excellent service!
- Cheryl Fisher
Product:
Ellicott City, MD
Called Thursday, they offered a Friday appointment that I could not take, so we chose Saturday between 8-12. Technician, Rick Gueory, called in advance around 9:30 and arrived in 15 minutes. Two springs with cables replaced and some adjustments to our second door were made. All wrapped up in 45 minutes with both doors working perfectly. Price was fine and I recommend Precision fully. Thank you Precision and Rick!
- Mike Curtis
Product:
Ellicott City, MD
Our garage door spring broke. I called precision and they set up an appt. for the next day. The tech was on time, fixed the garage door easily and was here less than an hour. He was very personable and knowledgeable. I believe the price they charged was fair and it comes with a one year warranty. A very good experience
- Lisa Mckenna
Product:
Ellicott City, MD
Prompt service, arrived in company truck, technician was polite. He was able to reset the travel limits of my door and helped with reprogamming keypad. The only reason I didn't give five stars was when I made the appointment I asked about coupons or discounts and was told there was only one for Military members. In fact there was a coupon on the website I could have used.
- Keith Swinson
Product:
Ellicott City, MD
Brian did a great job and offered good advice.
- Lynn Bolenbaugh
Product:
Ellicott City, MD
Your crew(TECK) are fast and good job.
- Jae Juhn
Product:
Ellicott City, MD
Excellent service. Rick was great, prompt and polite. Loved the same day service.
- Raymond Beares
Thank you for choosing Precision for your garage door needs. We appreciate your business and your comments about Rick.
Product:
Ellicott City, MD
Rick was great!
- Ed Connelly
Thank you for your business!
Product:
Ellicott City, MD
I called Monday night, someone came out the next morning. Our motor was noisy and smoking, it had to be replaced. The work was completed within an hour. We are very pleased with the service we received.
- Holly Campbell
We appreciate your business and your comments.
Product:
Ellicott City, MD
Rick was very helpful, we had a problem with our garage door openers. It was fixed in minutes Thank you
- Bill Slater
Thank you for your business and your comments.
Product:
Ellicott City, MD
Good job. Arrived as scheduled. Had parts on the truck and installed new springs quickly. Friendly. I would definitely recommend Precision.
- Jinhuan Liu
Thank you for choosing Precision for your garage door needs.
Product:
Ellicott City, MD
5 Stars! My technician Rick clearly explained the broken spring and options for repair; don't believe the door had ever been serviced, so I elected the rebuild option and was very satisfied at how well the door sounded and performed. Yeah! Thanks Rick -- I will definitely recommend your company to others :-)
- Victoria Schlining
Thank you for your business and your recommendations. We appreciate you!
Product:
Ellicott City, MD
Great service. Arrived on time. Found the problem and solution very quickly. Very knowledgeable about the mechanisms of the door.
- Sue Andrews
We appreciate your comments and your business. Thank you for choosing Precision!
Product:
Ellicott City, MD
Brian was absolutely the best. We had a child to pick up and the car with the childseat was in the garage. Brian replaced the spring and was so professional.
- John Lahart
We appreciate your kind words and your business!
Product:
Ellicott City, MD
Jordan did a great job explaining to me the repairs required to fix my garage door system & providing me the estimate for work. He was very courteous & professional. Very pleased with his service!
- Nick Giuliani
Thank you for your kind words about Jordan and Precision. We appreciate your business.
Product:
Ellicott City, MD
Thank you Precision Door Service. Your scheduler made a special effort to accommodate me on a cold Saturday afternoon to fix my non-working door. Mike arrived within two hours of the call and immediately pinpointed the problem - a loose wire caused by a broken gear box. He replaced the gear box, fixed the wire, lubricated the chain and the side tracks and the door is working like new. I am so pleased with your service and your willingness to come out so quickly. And your price was very reasonable as far as I am concerned. Thanks to your scheduler for making room for me and to Mike who was so efficient! I totally recommend your company and will also write you up on Angie's list.
- Cynthia Smith
Thank you, Thank you! We appreciate your comments about Precision and Mike.
Product:
Ellicott City, MD
Mike was very helpful in assessing my garage opener, and made some good suggestions on things to look for to keep it operating correctly.
- Matthew Bankert
Thank you for choosing Precision for your garage door needs. We appreciate your business.
Product:
Ellicott City, MD
Quick, professional, and knew exactly how to fix the door. Highly recommended.
- Kenneth Goetz
Thank you for taking the time to review your experience with Precision. We appreciate your business!
Product:
Ellicott City, MD
Mike provided a superior level of customer service. Arrived quickly (within 1 hour of my call), was very knowledgeable and resolved my issues with the keypad and remote to my garage door opener quickly. I would highly recommend Mike and Precision Door service to anyone that needs help with their garage door maint needs.
- George Day
At Precision, we hope all of our customers are as happy as you are! Thank you for taking the time to write a review. We will share this with our technician.
Product:
Both the Estimator as well as the Service Technician were on time, courteous and knowledgeable about the product line as well as solutions to our garage door problem. Their knowledge let us make a decision and get the job done without while rescuing my car that was stuck in the garage. The individuals that schedule the appointments for us were accommodating and flexible so that also helped with our work schedule.
- Lynne Theiss