Jay C
Average: 4.87 stars
Jay C's Bio:
Local volunteer firefighter, boxing enthusiast. originally from New York! Several years in the field.
Parkville, MD
Baltimore, MD
The tech. name is Jay. He knew what was needed to get the door to work properly. You guys have a good man! The world would be if people would carry themselves like Jay.
- Grady Morton
Baltimore, MD
Excellent and Wow Fast, thorough, courteous, and friendly. Quickly assessed then repaired the broken part on garage door. Thank you!
- Roberta Hoffman
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While it is never good to have garage door issues I have to say the service we received was 2nd to none. Jay came out and did a phenomenal job providing expert recommendations and was just honest and genuine. He then provided the necessary repairs quickly and professionally. He is a tremendous work and Precision is lucky to have him. This company cares about the customers and was able to have an expert technician on-site the next day after my call. Phenomenal service by a great company.
- Dustin Pisca
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Jay C. was fantastic. He was on time and identified the problem immediately. Jay was very professional and extremely knowledgeable. He explained what the problem was and suggested a fix admittedly. Jay was pleasant to work with and I would recommend him and your company to my friends and family. Jay C. is an asset to your company.
- Thomas White
Baltimore, MD
The service that Precision is what you used to expect from home repair companies. The professionalism, courtesy, and compassion that we received from the second that we made the appointment to the time the opener and drive were replaced. I replace the board in the head unit myself two years ago and knowing that we have a 10 year warranty on the products is worth every cent that we spent. Jay C, the service technician was friendly, knowledgeable, and quick. Our aged and inoperable door was replaced and working in less than an hour.
- MJames
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Your repairman was fantastic. He was on time and identified the problem immediately. He suggested several options I was happy with my choice, He did not suggest that I needed a completely new system rather a repair. He is a Professional in both his knowledge of the garage doors but how to ensure that his customers know was is happening at all times. I was very happy with the company and would recommend them to my friends and family.
- Larry Strom
Baltimore, MD
Jay was excellent. He was very professional and at the same time very kind. He explained everything for us. We were very glad to have him.Thank you Jay for the excellent service. I would highly recommend him for any garage door service.
- Preetha Thomas
Linthicum Heights, MD
My Nephew recommended your company, I called on Memorial Day and was grateful to get an appointment this morning. Your technician, Jay Constantine, was wonderful. He was very knowledgeable, polite, professional and extremely personable. You are blessed to have him in your service. He installed a new garage door opener and explained everything to me. I had received a message about him and time frame for coming, and then I received a call from him that he would arrive in a few minutes. Thank you Jay for being a very polite young man
- Dorris Ritz
Product:
Technicians: Jay C
Ellicott City, MD
Our 35-YO garage door needed spring replacements. My husband was able to call, on Sunday (!), to arrange an appointment for Monday morning. Jay came on time, took a look at the door and made several suggestions of possible additional repairs/replacements due to the age of the door and its components. Since we've only had the springs replaced since the door was initially installed, I took Jay up on the most logical suggestion for this visit. BTW--Jay did not pressure me to make any decision or commitment. I appreciated the way he explained things to me. "If I talked to my mom, I would say..." Kudos to Jay for a job well done!
- Roberta Bjorklund
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Not happy at all with how the service went this time. We called because our door was making a popping sound as it opened. Technician said that the cause was the spring was broken and needed to be replaced. During the process of replacing the spring, our wall was damaged. The technician just didn’t seem to take care, also dropping the door multiple times, allowing the door to slam to the floor with force. This just wasn’t necessary. The final straw was how an attempt was made to “upsell” this service visit and replace parts that were well within the service life. The warranty on the spring was also dependent on us doing additional work at additional considerable cost, which seems very disingenuous and a shady practice.
- Dean E
Kingsville, MD
Came when they said and young man that did service was extremely good and respectful!????
- Cathy
Ellicott City, MD
Recommended by a neighbor. Came out within 2 hours. Jay was extremely polite, informative and professional. Quick repair and great recommendations
- Sara Martin
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Jay came and installed a new garage door opener and changed springs. He was very pleasant, efficient and did I great job.
- John Singer
Middle River, MD
Joshua Constant, Technician, did a great job and he was very professional. I highly recommend Joshua.
- Charles Kamsch
Baltimore, MD
Splendid service with first class customer service. The technician was extremely personable and efficient.would recommend to anyone!
- Richard Weimer
Owings Mills, MD
Jay was courteous, knowledgeable and professional. He got the job done in a timely manner and made sure everything was operational. He is a fine ambassador for your company.
- Tom Getz
Nottingham, MD
Service was prompt and the representative was very friendly and knowledgeable. Found this company on the internet and called for an appointment. The price was fair and he repaired the problem quickly. I highly recommend them.
- Jean Dyer
Towson, MD
Precision scheduled a visit to my house to look at my request to update my garage door contols within 12 hours! The individual who arrived, Joshua, was very friendly and got right to work solving my upgrade issue and providing excellent service. He kept me apprised of all he was doing step by step, and gave me great comfort as a professional doing his job. I would highly recommend both he and Precision.
- R.b Diffenderffer
Towson, MD
Fantastic technician: friendly, knowledgeable, a pleasure to talk to.
- Michael Devinne
Eldersburg, MD
Jay did a great job!
- Michael Grossarth
Parkville, MD
Great service call today. Had garage door work done a couple of years ago and needed a quick tune up. Jay C was great and fixed our problem.
- Chris Papa
Baltimore, MD
Scheduling was incredibly efficient and service was impeccable. I was able to get a same-day appointment and my technician, Jay C., reached out to let me know he was actually available before the agreed upon window (even better)! Jay was professional, made sure I clearly understood all of the work he was doing, and shared pricing before any work was done. He tested the system, identified the issued, and installed a replacement keypad in about 30 min. Great first-time service experience!
- Jon Moore
Catonsville, MD
Incredible company! Called with broken garage door in need of repair and was offered same day service! The operator that answered was so kind and informative. The technician, Jay, was beyond courteous, knowledgeable, patient, understanding and one of the most professional individuals I have ever met. I would 100% recommend this business to anyone and everyone! Thank you so much!
- Tiffany Fountain
Lutherville Timonium, MD
From the first call with Jill to the final installment with Jay everything was handled in the most respectful and professional way. Our garage door would not open. Our regular garage door service company could not come for 24 hrs or so. I remember seeing precision ad on tv. I called and a service rep Jay was there in less than 3 hrs. Jay was kind, respectful, efficient, professional and personable. A great experience for us. Highly recommend this company. Reese and Alicia
- Reese & Alicia
Product:
Technicians: Jay C
Catonsville, MD
I welcome this opportunity to sing the praises of your tech Jay. He immediately diagnosed the problem with our garage door. Explained the issue and what would be necessary to correct the problem. Moreover he was great to talk to while he expertly fixed the door. I hope you realize what a gem of an employee you have! I have always felt valued as a customer when relying on your techs to keep my door operating. Regards, James P. Kearney
- James Kearney
Baltimore, MD
Jay C. came on time. He is amazing! He clearly explained what he planed to do at the beginning. He first checked remotes which turned out not to be repairable. Then he explained what could be the right solutions, giving us various options. He was really professional, and gave very clear explanations. The new opener is much quieter than the old. This seems just what we need. Jay is fantastic!
- Max Guo
Cockeysville, MD
Professional, excellent and pleasant. I highly recommend this company!
- Dolores Njoku
Pikesville, MD
Technician was competent and friendly. Explained everything in detail and work was performed quickly and efficiently.
- Steve Wasserman
Baltimore, MD
I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!
- George Trout
No one wants a garage spring to break but that happened to us on a Friday late afternoon. I was so relieved to hear someone could come out and fix it over the weekend. Jay was on time and knowledgeable and worked efficiently. He was courteous in our home and asked questions to determine what was going on. It wasn’t a bill we were expecting but when it’s a safety issue, it’s worth it.
- Sandra Alexis