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Jay C

Jay C
Technicians
Reviews: 39
Average: 4.87 stars
Jay C has received 39 reviews, averaging 4.87 Stars:
1 2 3 4 5

Jay C's Bio:

Local volunteer firefighter, boxing enthusiast. originally from New York! Several years in the field.

1 2 3 4 5
Date: 06/05/2024
Garage Door Repair
,
Review:

Your repairman was fantastic. He was on time and identified the problem immediately. He suggested several options I was happy with my choice, He did not suggest that I needed a completely new system rather a repair. He is a Professional in both his knowledge of the garage doors but how to ensure that his customers know was is happening at all times. I was very happy with the company and would recommend them to my friends and family.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Jay was excellent. He was very professional and at the same time very kind. He explained everything for us. We were very glad to have him.Thank you Jay for the excellent service. I would highly recommend him for any garage door service.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

My Nephew recommended your company, I called on Memorial Day and was grateful to get an appointment this morning. Your technician, Jay Constantine, was wonderful. He was very knowledgeable, polite, professional and extremely personable. You are blessed to have him in your service. He installed a new garage door opener and explained everything to me. I had received a message about him and time frame for coming, and then I received a call from him that he would arrive in a few minutes. Thank you Jay for being a very polite young man

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Jay C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Jay C
Review:

Our 35-YO garage door needed spring replacements. My husband was able to call, on Sunday (!), to arrange an appointment for Monday morning. Jay came on time, took a look at the door and made several suggestions of possible additional repairs/replacements due to the age of the door and its components. Since we've only had the springs replaced since the door was initially installed, I took Jay up on the most logical suggestion for this visit. BTW--Jay did not pressure me to make any decision or commitment. I appreciated the way he explained things to me. "If I talked to my mom, I would say..." Kudos to Jay for a job well done!

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Jay C Service Provided:
Broken Garage Door Spring Repair

Technicians: Jay C
1 2 3 4 5
Date: 05/16/2024
Garage Door Repair
,
Review:

Not happy at all with how the service went this time. We called because our door was making a popping sound as it opened. Technician said that the cause was the spring was broken and needed to be replaced. During the process of replacing the spring, our wall was damaged. The technician just didn’t seem to take care, also dropping the door multiple times, allowing the door to slam to the floor with force. This just wasn’t necessary. The final straw was how an attempt was made to “upsell” this service visit and replace parts that were well within the service life. The warranty on the spring was also dependent on us doing additional work at additional considerable cost, which seems very disingenuous and a shady practice.

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Jay C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jay C
Review:

Came when they said and young man that did service was extremely good and respectful!????

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Jay C Service Provided:
Broken Garage Door Spring Repair

Technicians: Jay C
Review:

Recommended by a neighbor. Came out within 2 hours. Jay was extremely polite, informative and professional. Quick repair and great recommendations

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Jay came and installed a new garage door opener and changed springs. He was very pleasant, efficient and did I great job.

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Jay C Service Provided:
Garage Door Opener Repair

Technicians: Jay C
Review:

Joshua Constant, Technician, did a great job and he was very professional. I highly recommend Joshua.

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Jay C Service Provided:
Broken Garage Door Spring Repair

Technicians: Jay C
Review:

Splendid service with first class customer service. The technician was extremely personable and efficient.would recommend to anyone!

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

Jay was courteous, knowledgeable and professional. He got the job done in a timely manner and made sure everything was operational. He is a fine ambassador for your company.

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

Service was prompt and the representative was very friendly and knowledgeable. Found this company on the internet and called for an appointment. The price was fair and he repaired the problem quickly. I highly recommend them.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Precision scheduled a visit to my house to look at my request to update my garage door contols within 12 hours! The individual who arrived, Joshua, was very friendly and got right to work solving my upgrade issue and providing excellent service. He kept me apprised of all he was doing step by step, and gave me great comfort as a professional doing his job. I would highly recommend both he and Precision.

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Jay C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Jay C
Review:

Fantastic technician: friendly, knowledgeable, a pleasure to talk to.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Jay did a great job!

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

Great service call today. Had garage door work done a couple of years ago and needed a quick tune up. Jay C was great and fixed our problem.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Scheduling was incredibly efficient and service was impeccable. I was able to get a same-day appointment and my technician, Jay C., reached out to let me know he was actually available before the agreed upon window (even better)! Jay was professional, made sure I clearly understood all of the work he was doing, and shared pricing before any work was done. He tested the system, identified the issued, and installed a replacement keypad in about 30 min. Great first-time service experience!

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Jay C Service Provided:
Garage Door Opener Install

Technicians: Jay C
Review:

Incredible company! Called with broken garage door in need of repair and was offered same day service! The operator that answered was so kind and informative. The technician, Jay, was beyond courteous, knowledgeable, patient, understanding and one of the most professional individuals I have ever met. I would 100% recommend this business to anyone and everyone! Thank you so much!

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Jay C Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Jay C
Review:

From the first call with Jill to the final installment with Jay everything was handled in the most respectful and professional way. Our garage door would not open. Our regular garage door service company could not come for 24 hrs or so. I remember seeing precision ad on tv. I called and a service rep Jay was there in less than 3 hrs. Jay was kind, respectful, efficient, professional and personable. A great experience for us. Highly recommend this company. Reese and Alicia

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Jay C Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Jay C
Review:

I welcome this opportunity to sing the praises of your tech Jay. He immediately diagnosed the problem with our garage door. Explained the issue and what would be necessary to correct the problem. Moreover he was great to talk to while he expertly fixed the door. I hope you realize what a gem of an employee you have! I have always felt valued as a customer when relying on your techs to keep my door operating. Regards, James P. Kearney

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Jay C. came on time. He is amazing! He clearly explained what he planed to do at the beginning. He first checked remotes which turned out not to be repairable. Then he explained what could be the right solutions, giving us various options. He was really professional, and gave very clear explanations. The new opener is much quieter than the old. This seems just what we need. Jay is fantastic!

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Jay C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Jay C
Review:

Professional, excellent and pleasant. I highly recommend this company!

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Technician was competent and friendly. Explained everything in detail and work was performed quickly and efficiently.

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Jay C Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Jay C
Review:

I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

Some of our neighbors recommended Precision after our garage door chain broke. The call was handled professionally, the service representative arrived exactly on time. He was thoroughly professional, explained all of our options for repair clearly and was a pleasure to deal with. This is a thoroughly professional organization.

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Jay C Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technicians: Jay C
Review:

The technician Jay Customer Service was exceptional. He explained everything to me clearly so that I could understand. He explained all of my options as well as the pros and cons. Answered all of my questions and ensured me that everything would be working much better and it is. Everyone was so pleasant from my initial call to schedule my appointment. I really appreciated the call from Amy explaining that the original technician job before coming to me was taking longer than expected and they were able to r/s with another technician. This experience was a breathe of fresh air because now a days no one has great Customer Service anymore.

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

Jay was very prompt and courteous. He found the problem and fixed it expeditiously. Would recommend Precision wholeheartedly.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Excellent experience with Precision. The technician (Jay C) was awesome - very professional, polite, knowledgeable, and efficient. Jay was very informative, answering all of questions. He got the job done quickly, and everything's working perfectly. There was a slight mistake on the final invoice, regarding the warranty. One quick email, and the office staff quickly fixed it and sent me a corrected invoice. All around great experience. One con: this fairly simple job was extremely pricey. You get what you pay for, I guess. If you want your door fixed right, Precision is the way to go - just be prepared some some serious sticker shock.

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Jay C Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Jay C
Review:

2nd time using Precision Garage Door and I am still very satisfied. Availability was very important to me. Jay C., the technician was prompt, polite and knowledgeable. He got the work done quickly and correctly.

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Jay C Service Provided:
Garage Door Repair

Technicians: Jay C
Review:

Our garage door broke, we called for repair, knowing we may just buy a new unit. Jay was the technician and I cannot say enough amazing things about him! He took the time to explain options, we went with battery backed Genie. Jay was so thorough and accommodating throughout the whole process, taking the time to double check our wishes and to make sure there were no questions as he went along. He was super personable (even with our kids!)…some people don’t care about that, but we do! Very rare to come across someone nowadays with impeccable customer service. Jay is a true asset to your company!

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Jay C Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Jay C
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Annapolis Area

(410) 970-6439

(410) 970-6439
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(410) 988-6205

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Reisterstown | Towson Area

(410) 989-2290

(410) 989-2290
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(410) 921-9369

(410) 921-9369
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(410) 753-2133

(410) 753-2133
Precision Garage Door of MD
Office: 410-633-9130
1400 Parker Rd
Arbutus, MD 21227
Precision Garage Door of Annapolis
Office: (410) 423-0377
65 Old Solomons Island Rd
Annapolis, MD 21401

Licenses

MHIC Lic Number
138079
D.C. License
420220000112