Read what people are saying
about Precision Garage Door in:
Catonsville, MD
Precision Garage Door of Baltimorehas received 56 reviews, averaging 4.95 Stars:
Catonsville, MD
Catonsville, MD
Incredible company! Called with broken garage door in need of repair and was offered same day service! The operator that answered was so kind and informative. The technician, Jay, was beyond courteous, knowledgeable, patient, understanding and one of the most professional individuals I have ever met. I would 100% recommend this business to anyone and everyone! Thank you so much!
- Tiffany Fountain
Catonsville, MD
I welcome this opportunity to sing the praises of your tech Jay. He immediately diagnosed the problem with our garage door. Explained the issue and what would be necessary to correct the problem. Moreover he was great to talk to while he expertly fixed the door. I hope you realize what a gem of an employee you have! I have always felt valued as a customer when relying on your techs to keep my door operating. Regards, James P. Kearney
- James Kearney
Catonsville, MD
excellent job the most important thing they come over on the same day I call really happy with the job the technician Tito was so nice and professional explain everything with details I highly recommend this company.
- Mayra Zelidon
Catonsville, MD
Excellent service. Brandon did a great job in a timely manner. Very professional and knowledgeable. Thank you!
- Gene Dillard
Catonsville, MD
I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.
- Jason Wennet
Catonsville, MD
Tito is awesome!!! Turns out I know his uncle from my Navy days in 1991. He figured out everything that was wrong and fixed it all. I heartily recommend him to anyone who needs his expertise
- Jonathan Panitz
Catonsville, MD
We were very pleased with our experience from the initial phone call to schedule an appointment and follow up with Chris C. from your team. He was happy to take the time to answer our questions and offer expert advice. After weighing our options we decided to replace the garage door. Chris is an asset to your company. We look forward to getting our new garage door sometime next week.
- Angelo Bindi
Catonsville, MD
Great service - I had one follow up question after the fact and Crystal was able to resolve my concern in minutes. The door works again and it’s never been quieter.
- Kevin H.
Catonsville, MD
Excellent Service. Bobby explained that I needed a tune up and other things and he had our garage door running smoothly in no time. I was very happy and will recommend Precision to my friends.
- Norma Angermier
Catonsville, MD
Working with Chris from Precision to assess issues with my outdated garage door track/torsion spring system - they came out same day to inspect, he was able to provide me with a few options to choose from including an option to keep my original wooden door. His team came out 2 days later and replaced my entire track/torsion system. Everything works like a charm and now I have the peace of mind of a up-to-date system built using up-to-date parts. Thank you!
- Zach Bauhaus
Catonsville, MD
Tito was awesome!! Only going to request him for the other garage door. This one was an emergency and I am so glad that he was the technician. He replaced everything, 35 years old, minus the door itself which is in good condition
- Kathie Panasuk
Catonsville, MD
The tech. was on time, professional, knowledgeable, and friendly. He installed a new motor and rail. He cleaned up when he was finished. Based on my experience I would recommend Precision Door.
- Chance West
Catonsville, MD
Bobby was excellent. He was kind and patient, and clearly explained to me what would work for me as well as what wouldn’t. I will recommend him with flying colors.
- Kathleen Olson
Catonsville, MD
The young man sent to the house was not only knowledgeable, but a pleasure to meet and work with(I watched, he worked). When the job was completed, and tested, there was nothing more to say! Great job! I fully endorse PRECISION as the people to call for all work you may need from them. THANKS to all.
- Jerry Harlowe
Catonsville, MD
Keith was very professional and courteous. He discussed all options and made suggestions. It's rare nowadays to get such a hard working person. He's definitely an asset to your company.
- Patsy Jordan
Product:
Catonsville, MD
I highly recommend Precision, especially for us elderly people because they tell you the truth. There is no bait and switch. Mr. Craig was an excellent technician. He said "you don't need this, but you do need that." Or "this will take 15 minutes or 1-1/2" and that's what it took. More important they are nice and respectful. That very important to me. My last LiftMaster was 19 years old and still running great, but I wanted an update and backup battery install because electricity goes out a lot around here. Grade = A+.
- Edward Singleton
Catonsville, MD
My First time using Precision Door , I would Gove Service Tech Keith D 6 Stars if there was 6 , I had some issues happen after I had Sch my appointment to come and inspect and Lube , So I did call give them a heads up , that this is not only inspection but repair .So new Springs on 2 doors New Rollers on 4 Doors and new Cables on 2 doors Very Neat Job , and the Doors are working great Now , So Big Thanks to Keith .
- Greg Bosley
Product:
Catonsville, MD
Garage door was noisy and tech did a great job replacing the moving parts. Its very quiet now and we got a new garage door opener also. Company addressed some questions that I had in a prompt and courteous manner.
- John Maggio
Catonsville, MD
Dakota was excellent ! Polite , knowledgeable . Friendly . Showed me what the problem was so I can try to troubleshoot next time .
- Jeannine Saunders
Catonsville, MD
Anthony explained what my problem was and what the probable correction was needed. he worked quietly and efficiently. job was completed well within his estimation time.
- Reginald Cornish
Product:
Catonsville, MD
The service was timely and well done! The technician (Keith) was pleasant, competent, and clear with explanations. Great job!!! service was timely and done well. Technician (Keith) was efficient, pleasant, and. clearly, knew what he was doing. Great service!!
- Patrick Little
Catonsville, MD
We had our door repaired by Precision. The technician was knowledgeable and promptly addressed our concerns. We received same day service! I would recommend this company.
- B.Fields
Catonsville, MD
Anthony, the tech, was on time. He was friendly, professional and efficient. He explained our options and did excellent work. I’d recommend him and your company to anyone.
- David Sattler
Product:
Catonsville, MD
It was a minor fix. Tech could have said anything was wrong and charged outrageous amount. HE DIDN'T!!! I appreciate honesty. Will be recommending this company, to anyone who will listen.. THANKS
- Eugene Miller
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
Came a little early even! Lane, the technician, was very professional and nice. He explained everything and showed all options. He did his job in no time and we were very happy with the end result. He represents your company well!
- Kirk Alexander
Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Product:
Catonsville, MD
Excellent just one word. Thank you
- Samuel Mackel
Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
Rick was very efficient and called shortly before he arrived. He explained everything he was looking at. As it turns out we did not require any service at this time, but he sent us estimates for when our garage door opener does need to be replaced.
- Jessie Morris
Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
James, your salesman, was excellent. He walked us through the selection process, and was friendly and honest. Can’t wait to see the new doors in place!
- Eric Shepardson
Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.
Catonsville, MD
I would just like to give Keith a huge thank you for his services, work ethic, advice, and knowledge. He's very obviously squared away and deserves the praise after saving me from spending over $1000 on work I didn't need with another company and answering all of my questions with detailed and easily understood answers. It is due to his expertise and honesty that I will definitely use your company again and will be more than happy to recommend you to others. Thanks again to Keith!
- David Graves
David, Thanks for choosing Precision Door Service and taking the time to leave Keith such a stellar review of your experience. Keith takes great pride in his work as we all do and and we truly appreciate your business with us. Please feel free to reach out with any questions or concerns that may arise in the future!
Great service! Friendly technician!
- Jonathan Panitz