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Read what people are saying
about Precision Garage Door in:

Catonsville, MD

Precision Garage Door of Baltimore
has received 32 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It was a minor fix. Tech could have said anything was wrong and charged outrageous amount. HE DIDN'T!!! I appreciate honesty. Will be recommending this company, to anyone who will listen.. THANKS
Eugene Miller
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came a little early even! Lane, the technician, was very professional and nice. He explained everything and showed all options. He did his job in no time and we were very happy with the end result. He represents your company well!
Kirk Alexander
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Layne. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent just one word. Thank you
Samuel Mackel
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very efficient and called shortly before he arrived. He explained everything he was looking at. As it turns out we did not require any service at this time, but he sent us estimates for when our garage door opener does need to be replaced.
Jessie Morris
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

James, your salesman, was excellent. He walked us through the selection process, and was friendly and honest. Can’t wait to see the new doors in place!
Eric Shepardson
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and James. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would just like to give Keith a huge thank you for his services, work ethic, advice, and knowledge. He's very obviously squared away and deserves the praise after saving me from spending over $1000 on work I didn't need with another company and answering all of my questions with detailed and easily understood answers. It is due to his expertise and honesty that I will definitely use your company again and will be more than happy to recommend you to others. Thanks again to Keith!
David Graves
A Response from: Mike Brickner

David, Thanks for choosing Precision Door Service and taking the time to leave Keith such a stellar review of your experience. Keith takes great pride in his work as we all do and and we truly appreciate your business with us. Please feel free to reach out with any questions or concerns that may arise in the future!

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My family really needed to fix our garage doors these guys were fast, friendly, courteous, and responsive. Rick is an amazing installer who did completed the job with amazing customer service skills. The company wants to make you happy. I wish more businesses would follow this motto.
Adam Bednarczyk
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick delivered. He checked the broken cable on my garage door and explained what would need to be replaced. He also provided several options, with cost included. Once I chose my option, Rick went to work and replaced the broken parts. Rick was very polite, and he practiced great social distancing (amazing that I even have to include that), but it's important these days. My garage is back in working order - great service and I'd highly recommend.
Donna Chase
A Response from: Mike Brickner

Donna, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my very first time using your company i found on a Google Search. I must say everything I read about the Technician that came out to fix and install my new Garage Door System lived up to everything that was said about him in his Bio. He was very professional, knowledgeable, honest and respectful. My Garage Door System was 25 years old outdated and in need of an upgrade. He also reminded me of my military discount that was applied to the final cost. I am very pleased with the work that was performed the product and the cost was reasonable. Thanks again for you speedy service.
Linwood Bullock
A Response from: Mike Brickner

Linwood, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was very professional, helpful, informative and efficient. Work was completed quickly and to our approval. If we very need repairs we will certainly call Precision again.
Raimon Cary
A Response from: Mike Brickner

Thank you so very much for your loyalty and for the kind words. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was great! Very professional, explained things well. After replacing the garage door opener , he even re-programmed the remote opener in the car. Excellent service.
Jeannine Saunders
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Robert were very knowledgeable and repaired our system in no time! They answered all our questions, efficiently repaired our door, and were kind and personable as well. Thanks!
Trevor Rill
A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great Tech was very Professional . answered all concerns .
Bonnie King
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick G. is a very professional and thorough technician. He got my door back in good working order quickly, answered all my questions and showed me some things to look out for in the future. We were definitely pleased with the service Rick provided!
Alfred Guy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got a same day appointment. Rick came and knew immediately what was wrong with my garage door. More importantly, Rick showed my husband and myself how to take care of the garage door going forward. We appreciated his patience with us and answering our all of our questions. Will definitely be calling Precision again!!
Linda O'hara
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair needed was done accurately, timely and in good working order. The tech was knowledgeable and he explained what was needed for the repair every step of the way. He was very professional, too.
Ann Ross
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Rick was very knowledgeable and pleasant. Had some tips for garage door maintenance that were very appreciated. I was able to get a next day appointment that was great. Highly recommend!
Jeannine Saunders
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Showed up on time and performed the install in a timely manner.
Earl Deickman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed emergency setrvice on a Sunday. The technician came within the specified time and repaired my garage door very quickly.
Bette Calhoon
A Response from: Harry

Thank you for taking the time to review your experience with Precision. We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Barry, our technician, was excellent: he pointed out the parts of our garage that failed and why, asked pertinent questions about the history of the door, shared a detailed assessment, and made three separate recommendations. He also shared alternatives and emphasized why they were not recommended (e.g., risk of future failure). The repair was quick, and he added information about what to request when we are ready to replace the garage door system.
Aldo Tinoco
A Response from: Harry

Thank you for choosing Precision, and your comments regarding Barry.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech. Mike C professional job.
John Davis
A Response from: Mike Brickner

Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was on time. He identified the problem. He could not fix but that was not his fault. Very pleasant. He represented your company well.
William Filbert
A Response from: Mike Brickner

Thank you for your comments.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In the world we live in today--there are many reasons to be skeptical of repair service people. This company I would give all 5 stars. Explain the situation to me and handle in a timely fashion---It was snowing outside and I was surprised to see them but they came. A+ service and courteous service people.
Freida Porter
A Response from: Mike Brickner

Awesome review for our technician! Thank you for your confidence and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service on a Saturday in just a few hours. Service was on time and very professional. A very positive experience, which made a stressful day very positive.
Joseph Ellis
A Response from: Mike Brickner

We appreciate your business! Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician came within time window of appointment. He diagnosed the problem as worn rollers. He replaced the rollers quickly and made other adjustments. I would give him 5 stars. The only reason that I am giving an overall 4 stars rating is a problem with scheduling my appointment. I made an appointment on Saturday for service on Thurs between 8-10 AM. I got a call on Tuesday saying that there had been an error and they couldn't come Thurs AM. I had to reschedule for Fri AM.
Robert Levis
A Response from: Mike Brickner

Thank you for your business. We apologize for the error in scheduling.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was explained. The work was performed quickly and efficiently. Thanks.
Alfred Guy
A Response from: Mike Brickner

We appreciate your business. Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was our first time using Precision and we couldn't be more happy. From the original phone call until the time Derrick left they were professional and very pleasent. We called on Friday and they came on Saturday. They sent an e-mail confirmation and Derrick called when he was on the way, which was on time. Thanks and we will use Precision when service is needed in the future.
Bayena Corcoran
A Response from: Mike Brickner

Thank you for your business! We appreciate the kind words!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am sorry I can't remember the service technician. He arrived at the time he stated. He quickly diagnosed and repaired the problem. I will definitely use this company again
Debbi Russell
A Response from: Mike Brickner

Thank you for your kind words about the technician, Bill. We appreciate your business.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derrick was timely and represented the company very professionally. I plan to purchase new garage doors in the near future and I will call your company.
James Webb
A Response from: Mike Brickner

We look forward to working with you again in the near future!

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was courteous and knowledgeable. Service was prompt.
deborah grant
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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