Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 296 reviews, averaging 4.80 Stars:
Baltimore, MD
Catonsville, MD
Incredible company! Called with broken garage door in need of repair and was offered same day service! The operator that answered was so kind and informative. The technician, Jay, was beyond courteous, knowledgeable, patient, understanding and one of the most professional individuals I have ever met. I would 100% recommend this business to anyone and everyone! Thank you so much!
- Tiffany Fountain
Baltimore, MD
Tito was outstanding in every way. He was knowledgeable, professional and performed the installation of new garage openers beautifully. Tito represents your company well.
- Susan & william Maseth
Middle River, MD
Your technicians were very knowledgeable, courteous and professional.
- Ed Anyanwu
Gwynn Oak, MD
Titto was my service agent. He was courteous and knowledgeable. He did a great job explaining what was wrong with my system then reviewing the options available to me. Titto was even helpful with questions about cost. He performed the repairs quickly, instructed me on the use of my new unit then proceeded to assisted with programing the new opener to my car. It was a stress free experience, except for the cost. But, every effort was made to make that as simple as possible also.
- Bernice
Catonsville, MD
I welcome this opportunity to sing the praises of your tech Jay. He immediately diagnosed the problem with our garage door. Explained the issue and what would be necessary to correct the problem. Moreover he was great to talk to while he expertly fixed the door. I hope you realize what a gem of an employee you have! I have always felt valued as a customer when relying on your techs to keep my door operating. Regards, James P. Kearney
- James Kearney
Catonsville, MD
excellent job the most important thing they come over on the same day I call really happy with the job the technician Tito was so nice and professional explain everything with details I highly recommend this company.
- Mayra Zelidon
Baltimore, MD
Craig was amazing! He troubleshooted with patience and resolved our rather complex problem. CM
- CM
Baltimore, MD
Precision Garage Door was highly recommended by neighbors here in Chatam in Baltimore. Mr. Craig A. Taylor was very professional and very efficient. Mr. Taylor called ahead of time and was here promptly, with an excellent quick response. He explained every step of the process and was very clear and professional. Expectations were met and the problem was solved.
- Ramsey Landeros
Baltimore, MD
Tito did a great job!!!
- Ron Richter
Baltimore, MD
The technician who came was very rude He tried to make me pay a service call fee and then when I refused to do so, he went ahead and pasted his sticker on a spot I didn’t approve. I asked him to please move it to another spot and he responded to me by saying “ we don’t play games” and I am here wondering what he means by that when I simply asked him to place his sticker on a more preferable spot.
- Ikenna Nneji
Baltimore, MD
Jay C. came on time. He is amazing! He clearly explained what he planed to do at the beginning. He first checked remotes which turned out not to be repairable. Then he explained what could be the right solutions, giving us various options. He was really professional, and gave very clear explanations. The new opener is much quieter than the old. This seems just what we need. Jay is fantastic!
- Max Guo
Baltimore, MD
Tito is a complete pro! His knowledge and experience were very helpful in determining the best, complete solution for my situation. No one likes dropping funds on unexpected repairs, but Tito's work and consultation left me feeling that the job was done thoroughly and correctly.
- Slade
Middle River, MD
Fast service
- Jerry Diblasio
Dundalk, MD
Commercials advertised great service
- James Dietsch
Catonsville, MD
Excellent service. Brandon did a great job in a timely manner. Very professional and knowledgeable. Thank you!
- Gene Dillard
Middle River, MD
Precision Garage Door was very quick to respond and very professional. Chris C was our technician, and he was very knowledgeable and friendly, He went above and beyond our greatest expectations at a moment when we had no time and could not get an appointment with any other company. Chris was extremely professional, and we will definitely be using Precision & Chris again in the future.
- Sharon Brooks
Baltimore, MD
Austin and Ron were efficient, knowledgeable, honest, and friendly. Thanks so much for the quick fix! Very happy with the result.
- Valerie
Baltimore, MD
I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!
- George Trout
Catonsville, MD
I was referred to Precision from my neighbor who had their doors serviced by them. I am a big time DIYer, comfortable with doing most household repairs and maintenance like plumbing and electrical—including installing the openers on my garage. However, I leave repairs like roofing and garage doors to the pros. Prior to this appointment, the garage had not been serviced in the 12+ years I've lived here. To start, I was able to get a same-day appointment for the initial inspection, and they were able to perform all the work the same day. This was basically replacing/rebuilding everything but the doors. The technician, Bobby, was professional, personable, and super knowledgeable. Again, as an experienced DIY, I felt very comfortable with everything he mentioned and trusted his recommendation. He did a great job explaining what needed to be, and the causes for some of the issues I was having. His work was solid and I really appreciate how well he cleaned up the work site when he finished. As well, he advised me on the basic maintenance. I would also recommend him, personally, within this overall review. My doors open and close immeasurably more smoothly, quickly, and quietly. And the work performed fixed an issue with one of the openers resetting the travel limiter and not staying closed. I also feel my garage is a safer space. I hope this review helps.
- Jason Wennet
Baltimore, MD
Some of our neighbors recommended Precision after our garage door chain broke. The call was handled professionally, the service representative arrived exactly on time. He was thoroughly professional, explained all of our options for repair clearly and was a pleasure to deal with. This is a thoroughly professional organization.
- Michael Hendler
Baltimore, MD
Chris was great. Right on time, stayed until the job was done, very professional and fixed the garage door problem. I have worked with precision door before and will certainly call again if I have a problem.
- Susan Tonascia
Baltimore, MD
Davon with Precision did a great job. Curious, fast and thorough!! A fantastic job! Thank you
- Nancy Broadfoot
Catonsville, MD
Tito is awesome!!! Turns out I know his uncle from my Navy days in 1991. He figured out everything that was wrong and fixed it all. I heartily recommend him to anyone who needs his expertise
- Jonathan Panitz
Dundalk, MD
Fred was an outstanding, courteous, polite, friendly and professional. His picture and information about himself should be added to your listing.
- Charles McDonald
Baltimore, MD
Elijah out of the Frederick office was my repair man. He was timely, cuteous and knowledgable. He quick diagnosed the problem with the cables on my gargae door opener, proposed a solution and we were good to go. It took him about 15 mins to make the repair.
- Ted Engelke
Baltimore, MD
I called to make an appointment for a tune-up, expecting it to be some time in the future. Instead, they were able to come on the same day as I called. The technician was Bobby, who was personable and professional. He diagnosed my issues, made suggestions, and completed the work in a timely manner. I have always used Precision Garage Door for my tune-ups, and have never been disappointed.
- Kathleen Citro
Baltimore, MD
My neighbor and I have used Precision for years to maintain our garages. We've both been very satisfied with the service received. Bobby was very informative and patient in making me aware of the necessary work and replacement equipment needed. He worked around my schedule and left me satisfied with the upgrades installed.
- Cindy North
Rosedale, MD
Jay was very prompt and courteous. He found the problem and fixed it expeditiously. Would recommend Precision wholeheartedly.
- Ann Moskunas
Catonsville, MD
We were very pleased with our experience from the initial phone call to schedule an appointment and follow up with Chris C. from your team. He was happy to take the time to answer our questions and offer expert advice. After weighing our options we decided to replace the garage door. Chris is an asset to your company. We look forward to getting our new garage door sometime next week.
- Angelo Bindi
Scheduling was incredibly efficient and service was impeccable. I was able to get a same-day appointment and my technician, Jay C., reached out to let me know he was actually available before the agreed upon window (even better)! Jay was professional, made sure I clearly understood all of the work he was doing, and shared pricing before any work was done. He tested the system, identified the issued, and installed a replacement keypad in about 30 min. Great first-time service experience!
- Jon Moore