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Read what people are saying
about Precision Garage Door in:

Baltimore Area, MD

Precision Garage Door of Baltimore
has received 208 reviews, averaging 4.79 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My First time using Precision Door , I would Gove Service Tech Keith D 6 Stars if there was 6 , I had some issues happen after I had Sch my appointment to come and inspect and Lube , So I did call give them a heads up , that this is not only inspection but repair .So new Springs on 2 doors New Rollers on 4 Doors and new Cables on 2 doors Very Neat Job , and the Doors are working great Now , So Big Thanks to Keith .
Greg Bosley
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Awesome & reliable job.Chris C.explained everything from the initial estimate & all those advantage of replacing 1 spring to double spring for a wide garage.I do highly recommend to all my neighbors.
Chris Aquino
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
Sue Chapelle
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I scheduled a new garage door and opener installation for my elderly mother. Precision has provided exceptional service for us and I have often recommended them to others. Mom’s install took place on 06/03/21. The Installer used another door. This was alright because it was temporary and she was told the correct door would take a “couple weeks”. Additionally, the frame around the door is pieced together and looks bad. The job was paid in full. Soon it will be 2 months and Precision has not come back. They answer my calls and say they will call back but aren’t calling back. . I asked for an email address for one of their Administrators which they have yet to provide (9 days ago). We realize things are messed up as a result of COVID. We understand this is not an emergency. However, a target date and a call back would suffice. I am disappointed in Precision and their poor Customer Service.
Doris meyer Mila going
Service Provided:
Install Garage Doors
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, friendly service. Chris was Great!
Rhonda Lipkin
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door was noisy and tech did a great job replacing the moving parts. Its very quiet now and we got a new garage door opener also. Company addressed some questions that I had in a prompt and courteous manner.
John Maggio
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.
Melinda Rose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional,service technician did a great job ,highly recommended your company to anyone who has a garage door problems Joseph andAnnette Puryear Bright saw your ad on Television???????? checked you out on Craigslist.
Annette Puryear
Service Provided:
Garage Door Opener Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cris the serviceman was very professional and completed the work efficiently. Would recommend!
Jody Krul
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Preston was super professional, and not only made my garage door very safe for my family, but also got it running more smoothly than it ever has in short order. Awesome job, definitely recommended! Thanks!!
Sarah Michaels
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dakota was excellent ! Polite , knowledgeable . Friendly . Showed me what the problem was so I can try to troubleshoot next time .
Jeannine Saunders
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin was my technician. He arrived on time. Very courteous. Walked me thru the different offers they had. Never tried to push me in any 1 direction. He gave great suggestions. I chosse the offer I wanted and in about 45 minutes he was done. The fact that they carried the parts on the truck is a great time.saving feature so the customer is not without the garage door waiting for parts.
Tom Gephardt
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was quite please with the service I received. The tech was very polite and explain the repair and cost before hand and afterward he allowed me to test door to see if I was satisfied.
William Curtis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your Technician Justin C. did a great job! He was expedient and knowledgeable in the repair of my garage door sensors. He knew exactly what to do and it didn't take a long time. Thank you Justin!
Laverne Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I discovered Precision through a Google search. The service I phoned and inquired about was performed today. The technician was on time, very professional and polite. After he performed a survey of my garage door and the electronic lift mechanism, I settled on having him replace the master electronic lift master control box, the connected wall opener and the two small individual remote hand openers. The technician did an excellent job doing that contracted work in a timely manner. He started and completed the job today. And the price was affordable...!!!
Katrina Riddick
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fine prompt work in replacing the dead motor on the door. Very polite and tidy worker.
Nancy Struever
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good job.very professional Brian did a excellent job and cleaned up. Highly recommend them.
Albert Jarrell
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony explained what my problem was and what the probable correction was needed. he worked quietly and efficiently. job was completed well within his estimation time.
Reginald Cornish
Service Provided:
Garage Door Opener Install
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very happy with service
Mark Defazio
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was timely and well done! The technician (Keith) was pleasant, competent, and clear with explanations. Great job!!! service was timely and done well. Technician (Keith) was efficient, pleasant, and. clearly, knew what he was doing. Great service!!
Patrick Little
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage doors were in need of repair. I contacted Precision and they were here in two days. Justin evaluated the problem and presented me with the work that needed to be done on my doors. He replaced the springs, rollers and the pulley wheels. He is a very polite and engaging young man. Justin finished the job in under two hours. My doors were back as good as new. Thank you Justin and Precision! Chuck
Chuck Klimek
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had our door repaired by Precision. The technician was knowledgeable and promptly addressed our concerns. We received same day service! I would recommend this company.
B.Fields
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed new motors and keypad. Chris came as scheduled was very pleasant and professional and completed the job the same day. Very satisfied thx!
Chandi Banerjee
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony, the tech, was on time. He was friendly, professional and efficient. He explained our options and did excellent work. I’d recommend him and your company to anyone.
David Sattler
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Justin Crosby was delightful, prompt, courteous and knowledgeable and my dog loved him. I ordered the part he recommended. I saw your TV advertisement last week and called this morning for a serviceman.
Philip Smith
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cost was more than I expected, but the technician did an excellent job. He was efficient, respectful and knowledgeable. I had been given information that the job required more work but technician was able to complete repair without the "so-called" unnecessary, additional work. I am more than satisfied. I give my repair five stars.
Ann Jennings
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience for me. My garage door hardware broke on a Wednesday night. I called Thursday morning and they offered to come that day but I asked them to come out Friday morning instead since I wasn't in an immediate hurry. No problem on their part accommodating my schedule. I was given a window when they would arrive and they called me during the window and stated they'd be there in 20-25 minutes and, sure enough, there they were 20-25 minutes when they said they'd be. Keith was awesome too. He took a look at the problem - old springs, cables, hardware - and gave me several options on what we could do. After we made a decision, he got to work and was done shortly afterwards. Kept me informed every step of the way. He was quick and knowledgeable and had a very upbeat personality. I would definitely recommend using both Precision as a company and Keith as your technician!
Aaron
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would give the service tech a 5 star. Reason, he was very prompt and the quality was excellent. Thanks, CC
Cloyd Chaffin
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision out of Halethorpe MD. was very responsive and did great work! I reached out because the motor was stopping mid cycle going both up and down, and consistently getting worse. I researched them and booked an appointment for the next Thursday. Precision confirmed by call and email to set up date and time. Dakota showed up on time and was very informative, cheerful, and very helpful. He took his time inspecting the setup, the door, the balance and weight distribution, wiring and in the end offered multiple options and explained the tradeoffs between them. Lastly, he gave me a very clear set of quotes for replacing the motor, we went ahead and got it done that day. He was fast and efficient with the removal of the faulty motor and installing the new one. He also left us an estimate for the other door (since they were installed the same time years ago) and said that way when we are ready, they will already have what they need to just come and get it done. Thanks for a great customer experience Dakota and team!
Tina Reid
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

PRESTON TINDALL, very friendly person, door was fixed much to my satisfaction. I would recommend precision if you want it fixed right the first time.
David Franz
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Preston. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Cables
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