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Read what people are saying
about Precision Garage Door in:

Baltimore Area, MD

Precision Garage Door of Baltimore
has received 151 reviews, averaging 4.77 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My family really needed to fix our garage doors these guys were fast, friendly, courteous, and responsive. Rick is an amazing installer who did completed the job with amazing customer service skills. The company wants to make you happy. I wish more businesses would follow this motto.
Adam Bednarczyk
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I just had Rock G come out to give me an estimate on my garage door repair. He was very professional, kind & showed me the issues with my existing door. Not to mention he was on time & done in about 10 minutes. I would highly recommend Precision Door to everyone!
Katie Shrader
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very good an informative Tec guy 5 star for him also
Dana Pinnock
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick delivered. He checked the broken cable on my garage door and explained what would need to be replaced. He also provided several options, with cost included. Once I chose my option, Rick went to work and replaced the broken parts. Rick was very polite, and he practiced great social distancing (amazing that I even have to include that), but it's important these days. My garage is back in working order - great service and I'd highly recommend.
Donna Chase
A Response from: Mike Brickner

Donna, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came same and were quick and professional. Highly recommend
Ryan
A Response from: Mike Brickner

Ryan, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision for the most phenomenal customer experience today! Our garage door needed urgent repair and you were able to send us your fantastic technician Rick within the hour! Rick provided above and beyond exceptional service and made the door good as new. Big thanks to Rick and Precision Door Service. We'll highly recommend your company in the future.
Sarah Barzeez
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my very first time using your company i found on a Google Search. I must say everything I read about the Technician that came out to fix and install my new Garage Door System lived up to everything that was said about him in his Bio. He was very professional, knowledgeable, honest and respectful. My Garage Door System was 25 years old outdated and in need of an upgrade. He also reminded me of my military discount that was applied to the final cost. I am very pleased with the work that was performed the product and the cost was reasonable. Thanks again for you speedy service.
Linwood Bullock
A Response from: Mike Brickner

Linwood, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would like to thank you for a job well done. the technician that came to my home we're very knowledgeable of the equipment and the installation of the equipment. From the initial start of being job to the finishing of the job any questions that I had was answered immediately. The workmanship and quality of this company is Above the Rest I look forward to working with you in the future again thank you for a great job.
Francis Fletcher
A Response from: Mike Brickner

Francis, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians arrived on-time and provided a high quality repair. Excellent service.
Andy H
A Response from: Mike Brickner

Andy, Thanks so much for choosing Precision to do business with and for leaving a great review for Keith and Jake.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Jake were awesome. We had our service call canceled by Sears and that was a blessing in disguise. Our original time was between 1-3:30 but we were called to see if they could earlier. They were efficient and pleasant. We are very satisfied with the work performed and will refer them to anyone in the future.
Marques Thompson
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, Friendly, Informative.
Ashley Richardson
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick is the best! I have used him before and will 100% use him again for any future garage repair needs, no matter where I live. He is incredibly responsive, goes out of his way to accommodate our schedule/needs, and gets the work done quickly. He and his colleague were both top notch!
David Williams
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was very professional, helpful, informative and efficient. Work was completed quickly and to our approval. If we very need repairs we will certainly call Precision again.
Raimon Cary
A Response from: Mike Brickner

Thank you so very much for your loyalty and for the kind words. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was great! Very professional, explained things well. After replacing the garage door opener , he even re-programmed the remote opener in the car. Excellent service.
Jeannine Saunders
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith and Robert were very knowledgeable and repaired our system in no time! They answered all our questions, efficiently repaired our door, and were kind and personable as well. Thanks!
Trevor Rill
A Response from: Mike Brickner

Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We both were very pleased with our experience with the Precision employees. From our initial phone call to the young men that came over to fix our doors. They replaced the hinges on both sides of two doors. Thank you.
Joe Haberman
A Response from: Mike Brickner

Joe Thank you so very much for your loyalty and for the kind words about Preston. Preston is a valued and dedicated member of our team here in Central MD. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great pricing thanks for the military discount ! He did an amazing job thank you guys !
Briana Blank
A Response from: Mike Brickner

Briana, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THE TECHNICIAN WAS VERY FRIENDLY, HOSPITABLE AND EXPLAIN EVERYTHING VERY THOROUGHLY. I HAD OPTIONS TO CHOOSE FROM AND WAS ABLE TO VIEW THE OPTIONS, LOOK AT THE WORK AND THEN MAKE A COMFORTABLE DECISION. SO FAR I AM PLEASED WITH THE RESULTS.
Joan Wharton
A Response from: Mike Brickner

Joan, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We found the advertisement for your company online. It was very informative about the services you provide. I like the technicians that came to access and fix by broken garage door. Preston and John we very helpful explaining things to me and efficient at their jobs. They had to order some parts and gave me an estimate. About 2 weeks later they sent Olaniyi and Timmy to complete the garage door repair. They did an excellent job. I would recommend this company to anyone who needs a door.
Jacqueline
A Response from: Mike Brickner

Jacqueline, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called the referrals from my neighbors. All 3 companies were booked for the day,and offer appointments for the next day...I was looking at not being able to get to work.. I started calling companies listed in the yellow pages. I called Precision. I was told , they were booked, but schedule me with an emergency appointment which would mean a service could be completed after 6 pm with,an extra cost.. I agree to wait. An hour after the conversation,the General manager called. He heard my conversation with dispatch,.. He dispatched a contractor who came 1.5 hour after talking to the dispatcher. The fee was LESS than the competitors... I highly recommend this,company
Bridget Senior
A Response from: Mike Brickner

So glad we could help you Bridget!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service recently to repair my opener. Very helpful, friendly, professional service man. Thanks
Larry Waterbury
A Response from: Mike Brickner

So glad we could help, Larry!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service
Georgetta Robinson
A Response from: Mike Brickner

Thanks so much for taking the time to leave us a review and for your business.

Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would have wanted to give a better review. This was my second time getting service from this company. Again I was disappointed In the time slot they had given me. Once again between 12:00pm - 4:00pm. Just for them to show up at 6:25pm? I called them thru out the day to check on my appointment and same answer was given each time. When I called at 3:35? They said he still had two calls in front of me. I said can you call the tech and verify he will make it. Before she called them I asked if there was a opening the next day, and she said yes between 8am-12pm. I said check with your tech before we make that decision. So in short I waited for the tech. Around 5:45pm? I called again and they said OH HE WILL BE THERE WITHIN 15-20 min. He did show up, the young man apologized for the company and said I was cancelled on his work order. The tech did great work. All he had to do was replace wire cable. 15-20 min and he was done The cost did not match the supplies and labor.
Jeff Grimes
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great response and fixed the issue quickly. Would recommend if you need any garage door repairs.
Susan Wilfong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is responsive, timely, and does excellent work. A spring broke and the door was unusable. Barry was dispatched quickly. He gave me advance notice when he would arrive, quickly assessed the situation, and did a thorough job explaining what needed to be done, the options, and the cost. He got the repair done quickly, showing me what he'd done how to maintain it. He clearly understands what customer service is.
Michael Tan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great Tech was very Professional . answered all concerns .
Bonnie King
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service by repairman Rick on fixing the garage door!
Evelyn Tannenbaum
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick G. is a very professional and thorough technician. He got my door back in good working order quickly, answered all my questions and showed me some things to look out for in the future. We were definitely pleased with the service Rick provided!
Alfred Guy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Automate Garage door repair by Rick involved getting a new mechanism installed. Precision Door Company very easy to deal with, organized and everything went as promised. Rick came prepared for any eventuality, Rick’s service was outstanding in every way. I will always choose this company. Susan Baltimore, MD
Susan Tonascia
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were definitely later than they said they would be, however, they more than made up for it with their exceptional communication and customer service. Our technician was professional, knowledgeable, and incredibly nice. I will, for sure, be using, and recommending, this company again.
Amy Borth
Service Provided:
Garage Door Opener Repair
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