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Read what people are saying
about Precision Garage Door in:

Baltimore Area, MD

Precision Garage Door of Baltimore
has received 107 reviews, averaging 4.71 Stars:
Review:

Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
Deborah DeBella
Rick G Service Provided:
Garage Door Repair
Technicians:
Review:

As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
Kathy
Rick G Service Provided:
Garage Door Opener Repair
Technicians:
Review:

We couldn't get our garage door to open up and get our car out of the garage, Rick showed up from Precision garage door and took a look at our springs and said that they were busted, he replace the springs and oil the tracks and was kind and courteous and I would recommend him to anyone in the neighborhood.
Leroy Warlick
Rick G Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

We were impressed by the Prompt and courteous service from James Q.
Barbera Bessalel
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.
Susan Tonascia
Rick G Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Tech was on time, new his job, very thorough.
Michael Lang
Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The technician was efficient and and professional!
Mary N.
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

excellent timely professional courteous service!!!!
Paul Llufrio
Rick G Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.
Sonja Fung
Derrick E Service Provided:
Garage Door Repair
Technicians:
Review:

While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.
Annette
Anthony R Service Provided:
Garage Door Opener Repair
Installer:
Review:

Both Technicians (Tony and Rick) were very knowledgeable about the garage door products. There analysis were right on point. Very satisfied with my service. There professionalism/service/courtesy was A+.
Paul Bradford
Rick G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.
Bruce Hamilton
Rick G Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!
Sharon Boswell
Rick G Service Provided:
Garage Door Opener Install
Product:
Opener
Technicians:
Review:

I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.
KC
Rick G Service Provided:
Garage Door Opener Repair
Technicians:
Review:

To date, I can only comment on the estimate, as I still have a couple other companies to check out before making a final decision. However, it was very easy to schedule an estimate appointment, which to my surprise was available the same day I called. Mr. Queen drove a long distance to come evaluate my garage door needs and was very personable and informative. He answered all my technical questions and inquired whether I would qualify for a number of discounts that Precision offers. Before making a final decision, I would like to visit your storefront in order to actually see the doors that I might purchase for installation, but what I received today is what I believe is a reasonable quote in a timely manner and with very cordial service! Thank you!
Lisa Beaudet
James Q Service Provided:
Broken Garage Door Spring Repair
Sales Representative:
Review:

Great service. Service man was really nice and professional!
Steve Parker
Rick G Service Provided:
Garage Door Repair
Technicians:
Review:

Prompt service, time efficient, easy to work with.
Angela Watkins
Anthony R Service Provided:
Garage Door Repair
Product:
Rollers
Installer:
Review:

I was very happy with your services. Rick arrived on time and did an excellent job. He cleaned up and was professional. I would highly recommend your business.
Joy Yoder
Rick G Service Provided:
Garage Door Opener Install
Technicians:
Review:

Excellent service. Rick was very knowledgeable and pleasant. Had some tips for garage door maintenance that were very appreciated. I was able to get a next day appointment that was great. Highly recommend!
Jeannine Saunders
Rick G Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Fast and efficient service. Rick our technician was friendly, experienced and explained the process and options. He did a great job and I would highly recommend his service!
John Pedone
Rick G Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Precision provided a timely estimate and repairs. They had a professional and courteous team. The repair went very smoothly and we are very satisfied.
Tanya Flohr
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

J R Great guy gave a prompt estimate, and is going to follow up with additional info.
Thomas Price
James Q Service Provided:
Install Garage Doors
Sales Representative:
Review:

Showed up on time and performed the install in a timely manner.
Earl Deickman
Rick G Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Tech was outstanding, thorough, and informative. Service was handled quickly.
Melvin Schriefer
A Response from: Harry

Thank you for choosing Precision!

Derrick E Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I am quite pleased with the service I received.
Laverne Johnson
A Response from: Harry

Thank you for your business and your comments.

Rick G Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Keypad installation. Ricky in the Baltimore location was our tech. Very helpful with servicing and explaining new keypad. Efficient and very nice to work with. Thanks.
Gloria Jimenez
A Response from: Harry

Thank you for your kind words about Ricky. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Definitely recommend Precision. We needed new springs for the garage door- excellent, timely service
Charles Cummings
A Response from: Harry

Thank you for choosing Precision for your garage door needs. We appreciate your feedback.

Rick G Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

Job well done Eric! Thanks for a great job!
Eloisa Lappay
A Response from: Harry

Thank you for choosing Precision!

Rick G Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The tech. Was outstanding. He represents your company in a positive way. And he was very honest in approaching solution to our problem
Clyde Andrews
A Response from: Harry

Thank you for your comments and your business. We appreciate our customers!

Barry C Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

The two technicians were cheerful and professional, and they had our new garage door installed in less than two hours. We've used Precision over the past 5 years for any necessary repairs to our old door, and we've always been happy with their excellent service.
Kathy
A Response from: Harry

Thank you for your continued business and trust in Precision. We appreciate our customers!

James Q Service Provided:
Install Garage Doors
Product:
Garage Doors
Sales Representative:
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