Garage Door Repair in Baltimore, MD

Katherine Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was responsive and highly professional. From the first phone call to set up the appointment to the technician who came out to diagnose the issue and ultimately replace my two units, everyone was knowledgeable and courteous. Keon, the technician was excellent and explained everything thoroughly. The installation was seamless and he left the worksite better than he found it. My system was over 15 years old and was on borrowed time and this made switching it easy.

Lisa & Brian Heins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My positive experience started when I searched the internet for a company that handles garage doors. Their website is impressive, the customer service administrator was professional, scheduling was immediate and convenient, the technician was competent, prepared and pleasant. I am impressed with the final product. My technician installed my opener in no time at all. He respectfully explained everything I needed to know and answered all my questions.

Robert Carpenter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Door works now. Wasn't keen on paying extra without being asked before the work was completed. Work was 320 for which I signed for, which was 2 eyes. After I stalled I was told he had to put 2 brackets on. Already done. Testing the door, it was doing the same thing. Called the office and it ended up the force? Under a sticker on the motor. So was that all I needed from the beginning? Anyway total bill was 430. 110 for 2 small brackets. Learned my lesson and glad you made a lot on 2 small brackets. Still no invoice. Checked spam and nothing. Can you send me my invoice please. Thank you.

Diane Vermette

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the whole system replaced! The motor was shot on the previous system. All’s well now and it is quieter. Thx Daryl!

wendy L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

1. Dion in the office always answers the phone promptly & followed my request politely. 2. Got appointment confirmation e-mail, appointment reminder e-mail & 30 mins before on the way call, text & e-mail, the most organized company. 3. Technician Elijah came on time with uniform & business truck. He explained everything patiently, replaced the seal & did the tune-up professionally. My pleasure to work with him. 4. The payment system is secure & convenient. 5. The best!

Catherine Desai

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Michael L did an excellent job installing our garage doors, and an especially thorough clean up afterwards. Much appreciated. Catherine D

Barry Culmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech whom worked {Nick] was very informative and efficient at his job. Did the job in timely manner. No trash left behind would recommend them to anyone whom need garage service. The entire door system was shot, spring, cables, motor and added springs

Geoff and Sharon Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They are the best. They didn’t try to convince me to buy a new one but repaired my garage door opener within a half an hour. Nor did they charge me for their time. This is unheard of. I know for sure when I do need a new opener, Precision Garage Door Company will be who I call.

John Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a fantastic experience with Bobby from Precision Doors. My garage door was stuck closed, one track was bent and it refused to open trapping my car inside. He was prompt, arriving exactly when he said he would, and was very professional. Instead of immediately pushing for expensive replacements, he clearly explained the issue and offered a few different repair options. He worked quickly, ensured the door was safe and balanced. The door has never worked better. It is quieter now than it was when it was brand new 16 years ago.

Dana Soddu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was great. He went over everything and did an excellent job. My garage door works much smoother, quieter, and seals to the floor like it should. Thanks, Dana Victor Soddu

Ryan James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My old garage door opener bit the dust after 40+ years in operation. Tyler diagnosed the problem quickly, offered up three pricing alternatives from top of the line model install, a solid and better than average genie install or me buying my own and just the install price. Went with that middle option and was installed in about 90 minutes on a very hot day. Great job and it should last 25 years. Recommended!

Oveta Popjoy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby was professional and recommended a tune up, which had never been done to my knowledge. The door had jammed the day before, but overnight last night, the door resumed to the open position. Bobby took care of it. It works now. He retooled both openers, the one I keep in the house and the one I keep in the car. And he even blew the dust and debris from the garage. And he lowered the mechanism to close the garage door so that I can reach it. I have shrunk four inches since the garage door was installed about 20 years ago! Who could ask for anything more? Thank you for everything.

Julie Piraino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician service by Nick was excellent and very friendly. He communicated very well the work needed to get my very old heavy garage door to have a functioning motor and rolling parts to get it to work again. Nick and his colleague spent a long time fixing our door because they had to customize parts to get the very old door system to function. He was so courteous and friendly, and communicated invoicing beforehand, and the work done once completed.

Turhan Valliani

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

THE SERVICE REP ARRIVED ON TIME - WAS EXTREMELY COURTEOUS AND PROFESSIONAL,HE KNEW HIS WORK AND TOOK THE TIME TO EXPLAIN THE PROBLEM AND ADVISED THE BEST COURSE OF ACTION WITHOUT PRESSURE.

Patricia Harlowe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We used Precision when we replaced our original door openers. The serviceman was courteous, friendly and knowledgeable. After we discussed the problem, he explained what he was doing to correct it. We contacted Precision yesterday and they came promptly this morning. Our serviceman completed the fix within an hour. He then explained what he did and how it worked. We are very satisfied.

Anna Marie Spinola

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wow! I am so impressed with the service that I received! Tyler was prompt, very courteous and helpful. He solved my garage door problem and more. Thank you, I will recommend your company to all of my neighbors! Great job

Yvonne Minor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was very efficient and polite. He fixed my garage door and it’s back working wonderfully.

Julia Gotts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company was highly recommended by a friend. Nick did a great job explaining what we needed to have done to fix the garage door in addition to replace the springs. He worked swiftly and did a great job. He was a very kind and respectful technician. Julia Gotts

Steven Sullivan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Elijah arrived early within the specified time window and performed the repair (covered under warranty) quickly and without dissent. Kudos.

ken anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled service on the website Thursday morning and had a tech show up that afternoon. Precision has it down with respect to their website and the repair that was completed. Special thanks to Chris the tech who did a great job.

Mike Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed an appointment for an emergency with the garage door and didn’t try to schedule one until the evening and Nick was out by 11am the next day and the garage was fixed by 3pm. Excellent service!

FAQ

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy to get a hold of, quick with appointments, arrived on time, repaired quickly. When I had questions about the repair and costs Bobby was patient and thorough in explaining, and they upgraded some parts + 1yr warranty so hopefully this doesn’t happen again soon. Went through everything with me when done. Would recommend and use again.

Karissa Cano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was fantastic! Professional, efficient, transparent—the best service!

Tom Alston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Doors came out on a Sunday if can believe it and completely refurbished my garage door like new. It runs quiet as a mouse now, smooth rolling all the way. New spring, new wheels, new something else I can’t remember the name of but, all I know is I’m exceedingly happy with the job their technician “Chris” did for us. He arrived early, was kind, thorough and professional and he cleaned up after himself. Great work Chris. Great serve Precision Doors.

Karen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a great experience with the service technician Nicolas Broughton. He was early for the appointment, well-prepared, and took the time to explain the problem and the solution in a way I could understand. The garage door has been squeaking and Nick returned to assess and determine all that could be done to correct the problem. I highly recommend Precision Garage Door because the company stands behind their work. It is reassuring that the technician will return if the same problem re-occurs. Precision gives prompt response. Precision Garage Door is a neighborly company. I've found that they have high standards!

William Payne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They weren’t able to repair my door, something I thought would be an easy fix, the tech seemed to think I was being absurd for wanting the repair I was requesting ( a common T- handle lock assembly. ) and I never heard from them again. They didn’t charge for anything but… they should probably mention in their adds what services they can and cannot do.

Wayne Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This has been a learning experience. I am the President of a condo association board in the past we had less than desirable service from a garage door company in repairing one of our garage doors. We had our management Co call Precision Garage and the technician immediately diagnosed the problem and made the repair. I was not the President at this time but was familiar with incident. Here is where it gets interesting the board was so impressed with the service they decided to enter into a maintenance contract with them (Precision Garage Door of Baltimore, Inc.) We were slated for four service calls a year. When the service truck came out I noticed that there were no markings on the truck, and the technician was not in clothing with the company logo. Since this was a routine service call I just thought that Precision Garage Door outsourced some of its work to private vendors. It was not until this emergency happened that the difference was noted. Our garage door spring broke and as it usually does it was after hours and on the weekend. I googled Precision garage door and called the number provided and it was and answering machine, not what I expected from a company who advertised 24/7 emergency service. I left my name and number but received no call back. I then looked at past invoices and called that number and received the same voicemail. Confused I did a google search again and found another number and called and received your company and a live person and set up a service call for the next day. I disabled the garage door and had some help raising it and propping it open so residents could exit the garage. The next day your technician arrived as promised in a truck wrapped in your advertising. And dressed in your work clothes. He looked at the door and asked when it was last service and I told him ln October he seemed perplexed when I told him the technician was on a vehicle with no markings. I showed him an invoice and he replied that’s not our company. At this point I was totally shocked having learned that we were in contract with a company with the same name and logo as yours. Needless to say your technician was willing to make the repair, but lseft it up to me since we did have a contractual agreement with an imposter. I elected to not have him do the work reluctantly. I would however like an estimate from your company for a preventative maintenance contract.

Pamela Macht

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ron, my technician, was punctual, competent, and friendly. He fixed my garage door problems by reprogramming the remotes and keypad. I would definitely recommend Precision Door Service.

Tracy Horch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very awesome experience! Nice guys (Nick and Austen) knowledgeable and polite. I will definitely use them again!

Jeffrey Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The company was super responsive (same day service), and Chris (the technician) did a great job! He was extremely knowledgeable and took the time to walk me through equipment, options, etc so that I was able to make a well informed decision. He completed the work very efficiently. Thank you!