Read what people are saying
about Precision Garage Door in:
Baltimore Area, MD
Precision Garage Door of Baltimorehas received 346 reviews, averaging 4.80 Stars:
Catonsville, MD
Baltimore, MD
Jay was excellent. He was very professional and at the same time very kind. He explained everything for us. We were very glad to have him.Thank you Jay for the excellent service. I would highly recommend him for any garage door service.
- Preetha Thomas
Sparrows Point, MD
I was very satisfied with the work done. Your technician did an excellent job. He gave me 2 prices and explained the details of the prices. He was quick to respond and solved the problem. I thought the price was a little high, but I was dealing with a good company that I could depend on. I will use Precision in the future.
- Paul Betz
Baltimore, MD
I called for a repair on my Garage door which was installed 5 yrs ago by your company. The male agent that called me regarding my appointment was impatient and extremely rude. I canceled my appointment and won't be using your company in the future. Do better!
- Pam Ranberg
Baltimore, MD
Tavon provided prompt, excellent customer service and work on our garage door after the spring broke. He walked me through his service proposal and I felt very confident with his recommendations. It was so convenient to book an online appointment before their office opened and have a technician come out within 15 minutes of the start of the appointment window. Great communication with Tavon via phone as well as automated email and text when he was within 5 minutes of our home.
- JENNIFER TAYLOR
Catonsville, MD
Cody was scheduled to arrive at my house later today but was able to come earlier! He was very professional, explained clearly the different garage door openers that were offered and advised me what I needed. The job was completed in an hour, explained how everything worked and was very cordial! I would highly recommend your company for any garage door issues! Excellent service!
- Lydia Frazier-Pippen
Baltimore, MD
Elijah did a great job. He arrived on time, was professional and pleasant, and quick to fix the garage door opener. He also took the time to explain the problem. I was 100% satisfied with his service. Helen
- Helen
Catonsville, MD
The technician, Bobby, was very professional and efficient. He came just before 2PM and had the job completed by 3:30PM. He explained what was needed to fix the door, gave me a fair price, and completed the work with high quality. Great experience
- Kurt Haspert
Product:
Baltimore, MD
Chris was an excellent technician. We will definitely request him the next time we need Precision for our garage door.
- Joel Perrell
Product:
Middle River, MD
Joshua Constant, Technician, did a great job and he was very professional. I highly recommend Joshua.
- Charles Kamsch
Baltimore, MD
Chris C was great! He was able to come over earlier than scheduled. He walked me through all of the repairs and requirements as well as provided me with multiple options at various price points. He made the whole process simple and fast, and he was able to accommodate my unique requirements. Five stars!
- Brandon Bernat
Product:
Baltimore, MD
Splendid service with first class customer service. The technician was extremely personable and efficient.would recommend to anyone!
- Richard Weimer
Baltimore, MD
The technician was great as he was friendly, professional, and honest.
- Melissa Handler
Middle River, MD
We made the best decision by contacting Precision. The wiring in our Garage Door was cut. I called them at around 9am and they set me up an appointment ASAP that day. Bob arrived around 11, He is very courteous and Professional. He explained a lot of things that I’m not aware of, repaired the problem and even took an extra mile by checking other problems that we might have in the future. One of the nicest and best service we had.
- Joyce Labestre
Dundalk, MD
Tito is very knowable knows hat he is doing. Performed the work on time and very good explained every thing he was going to do was very efficient and no mess.
- Dennis Langstrom
Catonsville, MD
Great service! Friendly technician!
- Jonathan Panitz
Baltimore, MD
After reading reviews I decided to use Precision Garage Doors. My tech was Tavon. He was very courteous, knowledgeable and professional. Good job. Will recommend
- Janet Burtnick
Product:
Baltimore, MD
Thank you. Bobby was very professional, personable, and knowledgeable. He was on time, carefully explained the problem, and offered a number of options to repair my 50+ year-old original garage door. I will not hesitate to use them again.
- Paul Berman
Baltimore, MD
I didn’t use this company, as i felt the tech was extremely dishonest with his pricing. I called with the intention of moving forward with a new motor install. When the tech arrived i was in the process of having junk removal and apologized to him for having to go back and forth. He said he understood and said the inspection would take a while so it was no rush. Once i was done with the junk removal he explained the issues with my garage motor. I said ya it’s old in agreement with him. He went on and said everything needs replacement and quoted me , I asked if he made those number up or were they company generated; his reply was the iPad and calculator gives me the numbers. I told him that his estimate didn’t sound right as I’ve done this in the past with a whole new system. He says well that’s as good as he can do. And offered a 5% discount laughable, what’s even more funny was the new motor wasn’t top of the line it was a base model liftmaster at $900 he tried to upsell me by saying that it’s a “pro” install and year warranty Absolutely not! He was very rude and condescending, he continued to ramble on and on about home depot and Loews motors being “DIY” and not professional and will fail in a year or two! Sir you just tried to sell me a shitty motor $109 motor for $900 have a good damn day…maybe try more competitive pricing. Most women are not as dumb as they pretend to be. Do better!
- Lauren Redd
Baltimore, MD
All of my needs were met. The technician was very knowledgeable, pleasant, courteous, easy to work with and cared about my concerns. Thank you Bobby!!!!! You were great From Zelda
- Zelda Holmes
Baltimore, MD
Scheduling was incredibly efficient and service was impeccable. I was able to get a same-day appointment and my technician, Jay C., reached out to let me know he was actually available before the agreed upon window (even better)! Jay was professional, made sure I clearly understood all of the work he was doing, and shared pricing before any work was done. He tested the system, identified the issued, and installed a replacement keypad in about 30 min. Great first-time service experience!
- Jon Moore
Catonsville, MD
Incredible company! Called with broken garage door in need of repair and was offered same day service! The operator that answered was so kind and informative. The technician, Jay, was beyond courteous, knowledgeable, patient, understanding and one of the most professional individuals I have ever met. I would 100% recommend this business to anyone and everyone! Thank you so much!
- Tiffany Fountain
Baltimore, MD
Tito was outstanding in every way. He was knowledgeable, professional and performed the installation of new garage openers beautifully. Tito represents your company well.
- Susan & william Maseth
Middle River, MD
Your technicians were very knowledgeable, courteous and professional.
- Ed Anyanwu
Gwynn Oak, MD
Titto was my service agent. He was courteous and knowledgeable. He did a great job explaining what was wrong with my system then reviewing the options available to me. Titto was even helpful with questions about cost. He performed the repairs quickly, instructed me on the use of my new unit then proceeded to assisted with programing the new opener to my car. It was a stress free experience, except for the cost. But, every effort was made to make that as simple as possible also.
- Bernice
Catonsville, MD
I welcome this opportunity to sing the praises of your tech Jay. He immediately diagnosed the problem with our garage door. Explained the issue and what would be necessary to correct the problem. Moreover he was great to talk to while he expertly fixed the door. I hope you realize what a gem of an employee you have! I have always felt valued as a customer when relying on your techs to keep my door operating. Regards, James P. Kearney
- James Kearney
Catonsville, MD
excellent job the most important thing they come over on the same day I call really happy with the job the technician Tito was so nice and professional explain everything with details I highly recommend this company.
- Mayra Zelidon
Baltimore, MD
Craig was amazing! He troubleshooted with patience and resolved our rather complex problem. CM
- CM
Baltimore, MD
Precision Garage Door was highly recommended by neighbors here in Chatam in Baltimore. Mr. Craig A. Taylor was very professional and very efficient. Mr. Taylor called ahead of time and was here promptly, with an excellent quick response. He explained every step of the process and was very clear and professional. Expectations were met and the problem was solved.
- Ramsey Landeros
Baltimore, MD
Tito did a great job!!!
- Ron Richter
Very pleased with the service and knowledge we experienced today. Bobby knows his business and is a top notch professional!
- Phil Cavey