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Read what people are saying
about Precision Garage Door in:

Baltimore, MD

Precision Garage Door of Baltimore
has received 84 reviews, averaging 4.74 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came same and were quick and professional. Highly recommend
Ryan
A Response from: Mike Brickner

Ryan, Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you Precision for the most phenomenal customer experience today! Our garage door needed urgent repair and you were able to send us your fantastic technician Rick within the hour! Rick provided above and beyond exceptional service and made the door good as new. Big thanks to Rick and Precision Door Service. We'll highly recommend your company in the future.
Sarah Barzeez
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians arrived on-time and provided a high quality repair. Excellent service.
Andy H
A Response from: Mike Brickner

Andy, Thanks so much for choosing Precision to do business with and for leaving a great review for Keith and Jake.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, Friendly, Informative.
Ashley Richardson
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick is the best! I have used him before and will 100% use him again for any future garage repair needs, no matter where I live. He is incredibly responsive, goes out of his way to accommodate our schedule/needs, and gets the work done quickly. He and his colleague were both top notch!
David Williams
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We both were very pleased with our experience with the Precision employees. From our initial phone call to the young men that came over to fix our doors. They replaced the hinges on both sides of two doors. Thank you.
Joe Haberman
A Response from: Mike Brickner

Joe Thank you so very much for your loyalty and for the kind words about Preston. Preston is a valued and dedicated member of our team here in Central MD. Each one of us are dedicated to making your experience wonderful and we're glad to hear that you had another great experience with Precision Door Service.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

THE TECHNICIAN WAS VERY FRIENDLY, HOSPITABLE AND EXPLAIN EVERYTHING VERY THOROUGHLY. I HAD OPTIONS TO CHOOSE FROM AND WAS ABLE TO VIEW THE OPTIONS, LOOK AT THE WORK AND THEN MAKE A COMFORTABLE DECISION. SO FAR I AM PLEASED WITH THE RESULTS.
Joan Wharton
A Response from: Mike Brickner

Joan, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service recently to repair my opener. Very helpful, friendly, professional service man. Thanks
Larry Waterbury
A Response from: Mike Brickner

So glad we could help, Larry!

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great response and fixed the issue quickly. Would recommend if you need any garage door repairs.
Susan Wilfong
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is responsive, timely, and does excellent work. A spring broke and the door was unusable. Barry was dispatched quickly. He gave me advance notice when he would arrive, quickly assessed the situation, and did a thorough job explaining what needed to be done, the options, and the cost. He got the repair done quickly, showing me what he'd done how to maintain it. He clearly understands what customer service is.
Michael Tan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service by repairman Rick on fixing the garage door!
Evelyn Tannenbaum
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Automate Garage door repair by Rick involved getting a new mechanism installed. Precision Door Company very easy to deal with, organized and everything went as promised. Rick came prepared for any eventuality, Rick’s service was outstanding in every way. I will always choose this company. Susan Baltimore, MD
Susan Tonascia
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were definitely later than they said they would be, however, they more than made up for it with their exceptional communication and customer service. Our technician was professional, knowledgeable, and incredibly nice. I will, for sure, be using, and recommending, this company again.
Amy Borth
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I always use Precision Garage Door for service. Reliable, competent, always find the problem and fix it. I wouldn't use anyone else. Francisco was excellent. I learned some important facts about my garage door mechanism from him. That being said, I think $200 for a service call and a minor adjustment was way too much.
Kathleen Citro
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star. Excellent knowledgeable technician who knew just what to do. Couldn't have been better.
Linda Brown
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As usual, Precision was there when I needed them. By now vjntage garage door and Precision are old friends. Yesterday a cable broke and less than 24 hours later Rick (an outstanding technician with perfect customer service skills) had it operational. Repairs are annoying, working with Precision is not.
Peter Espenshade
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

If the service continues to be as great as it was today and during my previous visit, I will definitely continue to use and recommend Precision. Derrick did the work today and was excellent at installing the opener and explaining to me how to use the new features that were not on my previous opener. Both techs from Precision (this visit and in the past) were terrific. I wholeheartedly recommend Precision to anyone needing work with a garage door.
Susan Katz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, prompt, friendly and complete service
Rhonda Lipkin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

It is rear indeed when you are happy to pay a repairman, but that is how I felt when I paid Derrick B.! He was professional and helpful and worked efficiently. I am so happy with how my door now operates. Thank you Precision and especially thank you Derrick.
Russell Karpook
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians for this company are courteous, knowledgeable and efficient. Thank you to Rick!
Mary Njoku
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good service. Technician was very professional, efficient and friendly. 5 stars all the way! Thanks
Sid Sethy
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your response time, effective communication and service were outstanding. The technician , Rick, was in a word , terrific. We were under tight time pressure to which he responded with calmness and effectiveness. You are fortunate to have such a competent and courteous employee. It was a five star by any measure.
Joe Hardiman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
Deborah Debella
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
Kathy
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed by the Prompt and courteous service from James Q.
Barbera Bessalel
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.
Susan Tonascia
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was on time, new his job, very thorough.
Michael Lang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was efficient and and professional!
Mary Njoku
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.
Sonja Fung
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.
Annette
Service Provided:
Garage Door Opener Repair
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