Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 156 reviews, averaging 4.76 Stars:
Baltimore, MD
Baltimore, MD
Jay was excellent. He was very professional and at the same time very kind. He explained everything for us. We were very glad to have him.Thank you Jay for the excellent service. I would highly recommend him for any garage door service.
- Preetha Thomas
Baltimore, MD
I called for a repair on my Garage door which was installed 5 yrs ago by your company. The male agent that called me regarding my appointment was impatient and extremely rude. I canceled my appointment and won't be using your company in the future. Do better!
- Pam Ranberg
Baltimore, MD
Tavon provided prompt, excellent customer service and work on our garage door after the spring broke. He walked me through his service proposal and I felt very confident with his recommendations. It was so convenient to book an online appointment before their office opened and have a technician come out within 15 minutes of the start of the appointment window. Great communication with Tavon via phone as well as automated email and text when he was within 5 minutes of our home.
- JENNIFER TAYLOR
Baltimore, MD
Elijah did a great job. He arrived on time, was professional and pleasant, and quick to fix the garage door opener. He also took the time to explain the problem. I was 100% satisfied with his service. Helen
- Helen
Baltimore, MD
Chris was an excellent technician. We will definitely request him the next time we need Precision for our garage door.
- Joel Perrell
Product:
Baltimore, MD
Chris C was great! He was able to come over earlier than scheduled. He walked me through all of the repairs and requirements as well as provided me with multiple options at various price points. He made the whole process simple and fast, and he was able to accommodate my unique requirements. Five stars!
- Brandon Bernat
Product:
Baltimore, MD
Splendid service with first class customer service. The technician was extremely personable and efficient.would recommend to anyone!
- Richard Weimer
Baltimore, MD
The technician was great as he was friendly, professional, and honest.
- Melissa Handler
Baltimore, MD
After reading reviews I decided to use Precision Garage Doors. My tech was Tavon. He was very courteous, knowledgeable and professional. Good job. Will recommend
- Janet Burtnick
Product:
Baltimore, MD
Thank you. Bobby was very professional, personable, and knowledgeable. He was on time, carefully explained the problem, and offered a number of options to repair my 50+ year-old original garage door. I will not hesitate to use them again.
- Paul Berman
Baltimore, MD
I didn’t use this company, as i felt the tech was extremely dishonest with his pricing. I called with the intention of moving forward with a new motor install. When the tech arrived i was in the process of having junk removal and apologized to him for having to go back and forth. He said he understood and said the inspection would take a while so it was no rush. Once i was done with the junk removal he explained the issues with my garage motor. I said ya it’s old in agreement with him. He went on and said everything needs replacement and quoted me , I asked if he made those number up or were they company generated; his reply was the iPad and calculator gives me the numbers. I told him that his estimate didn’t sound right as I’ve done this in the past with a whole new system. He says well that’s as good as he can do. And offered a 5% discount laughable, what’s even more funny was the new motor wasn’t top of the line it was a base model liftmaster at $900 he tried to upsell me by saying that it’s a “pro” install and year warranty Absolutely not! He was very rude and condescending, he continued to ramble on and on about home depot and Loews motors being “DIY” and not professional and will fail in a year or two! Sir you just tried to sell me a shitty motor $109 motor for $900 have a good damn day…maybe try more competitive pricing. Most women are not as dumb as they pretend to be. Do better!
- Lauren Redd
Baltimore, MD
All of my needs were met. The technician was very knowledgeable, pleasant, courteous, easy to work with and cared about my concerns. Thank you Bobby!!!!! You were great From Zelda
- Zelda Holmes
Baltimore, MD
Scheduling was incredibly efficient and service was impeccable. I was able to get a same-day appointment and my technician, Jay C., reached out to let me know he was actually available before the agreed upon window (even better)! Jay was professional, made sure I clearly understood all of the work he was doing, and shared pricing before any work was done. He tested the system, identified the issued, and installed a replacement keypad in about 30 min. Great first-time service experience!
- Jon Moore
Baltimore, MD
Tito was outstanding in every way. He was knowledgeable, professional and performed the installation of new garage openers beautifully. Tito represents your company well.
- Susan & william Maseth
Baltimore, MD
Craig was amazing! He troubleshooted with patience and resolved our rather complex problem. CM
- CM
Baltimore, MD
Precision Garage Door was highly recommended by neighbors here in Chatam in Baltimore. Mr. Craig A. Taylor was very professional and very efficient. Mr. Taylor called ahead of time and was here promptly, with an excellent quick response. He explained every step of the process and was very clear and professional. Expectations were met and the problem was solved.
- Ramsey Landeros
Baltimore, MD
Tito did a great job!!!
- Ron Richter
Baltimore, MD
The technician who came was very rude He tried to make me pay a service call fee and then when I refused to do so, he went ahead and pasted his sticker on a spot I didn’t approve. I asked him to please move it to another spot and he responded to me by saying “ we don’t play games” and I am here wondering what he means by that when I simply asked him to place his sticker on a more preferable spot.
- Ikenna Nneji
Baltimore, MD
Jay C. came on time. He is amazing! He clearly explained what he planed to do at the beginning. He first checked remotes which turned out not to be repairable. Then he explained what could be the right solutions, giving us various options. He was really professional, and gave very clear explanations. The new opener is much quieter than the old. This seems just what we need. Jay is fantastic!
- Max Guo
Baltimore, MD
Tito is a complete pro! His knowledge and experience were very helpful in determining the best, complete solution for my situation. No one likes dropping funds on unexpected repairs, but Tito's work and consultation left me feeling that the job was done thoroughly and correctly.
- Slade
Baltimore, MD
Austin and Ron were efficient, knowledgeable, honest, and friendly. Thanks so much for the quick fix! Very happy with the result.
- Valerie
Baltimore, MD
I chose Precision Garage Door due to their 5 STAR review on the internet. It also was a plus that they work over the weekends at no additional charge!! One of my springs broke on Friday and both were replaced on Sunday. Jay was a very knowledgeable technician and showed me other items on the door that also needed replaced,, like the lift cables as the ends were frayed. Don't need the door falling on my head. Jay was quick, very maticulous and explained everything to me,, He was amazing!!!
- George Trout
Baltimore, MD
Some of our neighbors recommended Precision after our garage door chain broke. The call was handled professionally, the service representative arrived exactly on time. He was thoroughly professional, explained all of our options for repair clearly and was a pleasure to deal with. This is a thoroughly professional organization.
- Michael Hendler
Baltimore, MD
Chris was great. Right on time, stayed until the job was done, very professional and fixed the garage door problem. I have worked with precision door before and will certainly call again if I have a problem.
- Susan Tonascia
Baltimore, MD
Davon with Precision did a great job. Curious, fast and thorough!! A fantastic job! Thank you
- Nancy Broadfoot
Baltimore, MD
Elijah out of the Frederick office was my repair man. He was timely, cuteous and knowledgable. He quick diagnosed the problem with the cables on my gargae door opener, proposed a solution and we were good to go. It took him about 15 mins to make the repair.
- Ted Engelke
Baltimore, MD
I called to make an appointment for a tune-up, expecting it to be some time in the future. Instead, they were able to come on the same day as I called. The technician was Bobby, who was personable and professional. He diagnosed my issues, made suggestions, and completed the work in a timely manner. I have always used Precision Garage Door for my tune-ups, and have never been disappointed.
- Kathleen Citro
Baltimore, MD
My neighbor and I have used Precision for years to maintain our garages. We've both been very satisfied with the service received. Bobby was very informative and patient in making me aware of the necessary work and replacement equipment needed. He worked around my schedule and left me satisfied with the upgrades installed.
- Cindy North
Baltimore, MD
The tech Elijah had the issue figured out in no time at all. Thanks!
- Dan Molino
Great service: we called at noon, service done by 2:00 same day The rep for the company, Elijah, was excellent! Thanks for the service!
- Jon Mcgill