Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 130 reviews, averaging 4.81 Stars:
Baltimore, MD
Baltimore, MD
I called to make an appointment for a tune-up, expecting it to be some time in the future. Instead, they were able to come on the same day as I called. The technician was Bobby, who was personable and professional. He diagnosed my issues, made suggestions, and completed the work in a timely manner. I have always used Precision Garage Door for my tune-ups, and have never been disappointed.
- Kathleen Citro
Baltimore, MD
My neighbor and I have used Precision for years to maintain our garages. We've both been very satisfied with the service received. Bobby was very informative and patient in making me aware of the necessary work and replacement equipment needed. He worked around my schedule and left me satisfied with the upgrades installed.
- Cindy North
Baltimore, MD
The tech Elijah had the issue figured out in no time at all. Thanks!
- Dan Molino
Baltimore, MD
Same day service. Technician Austin was extremely knowledgeable and explained in easy to understand terms. His expertise was A+ in replacing my 20+ year old garage door equipment.
- Tom Lattanzi
Baltimore, MD
Very professional and honest! Thank you
- Angela Womack
Baltimore, MD
I had the fortune to have Chris C. come to our home yesterday evening and today to fix a garage door that’s given us many issues. Chris put in extra hours AND still stuck to his quote. Not many businesses would do the fair and right thing, but Chris C and Precision Door did! Chris was on time both days and did high quality work, as well as showing me how the work done by other companies was done incorrectly and what needed fixed. The stickers from the other companies are gone, and now there’s a Precision Door sticker in its place. The job is done right! Thanks, Chris!
- Wesley Phillips
Baltimore, MD
I contacted Precision when my old springs broke. I did my research first and learned that they do not cut corners and the cure could be expensive but appropriate. Good decision! Their skilled tecnition arrived in one day, on time and spent time discussing options. Decision made and the work was complete same day. Great job. Highly recommended.
- William Carroll
Baltimore, MD
I was very pleased with your company's appointment process. I called for a general service / maintenance appointment because I don't no anything about garage door maintenance. Logic tells me that garage doors have to wear out at some point in time; therefore, something has done to maintain these things. The next morning Tito came to my home and did a great job explaining the problems with my 20 year old garage doors and corrected current and impending problems. He did not feel that we needed to make any major purchases. He recommended general maintenance, replacement of some very important parts and told me what I should be doing to reduce future problems. Tito is very personable and explained everything. Great job communicating his recommendations. I will definitely contact Precision again for future service needs.
- Ron
Baltimore, MD
The technician arrived as planned, in a clean uniform and truck, diagnosed the problem immediately and was able to fix it in minutes. Who could ask for more?!
- William Paternotte
Baltimore, MD
Great experience. The appointment time was under 24 hours from when I called. The technician, Dakota, evaluated the problem, discussed options and made suggestions for next steps. He had all the parts he needed on the truck and 2 hours later he was done. Satisfied customer.
- Dennis Cole
Baltimore, MD
Prompt and effective service!! Kyler the installer was great--skilled and a pleasure to work with..Nice job all around. We appreciate it!!
- Gaynell Methvin
Baltimore, MD
Bobby was amazing! I highly recommend!!
- C G
Baltimore, MD
Excellent and prompt service!! Dakota was professional, competent and pleasant! Thanks!!
- Terri Allen
Baltimore, MD
My garage door broke on Sunday evening and the tech was here promptly the next day. He was so nice and very professional. He had the door repaired quickly, and the charge was reasonable. Highly recommend this company!
- Peggy West
Baltimore, MD
Chris C. came quickly (within 2 hours) and repaired our garage door and touch pad and reprogrammed everything---all done within another hour or so. Thank you!
- Steve Warres
Baltimore, MD
Bobby was the specialist who came to our house. I would give him six stars if it was possible. His recommendations and service truly went above and beyond. Our garage door system is very old and he replaced the motor and belt and serviced the entire system so it can last us a good while longer. He even left our garage in a much less messy state than it was when he arrived.
- Ellen Janssen
Product:
Technicians: Bobby
Baltimore, MD
We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.
- Melinda Rose
Baltimore, MD
Jay was helpful and very friendly Thanks!
- Michael Kinstlinger
Baltimore, MD
I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!
- Maureen Borelli
Baltimore, MD
I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen
- Ruta Bucinskas
Baltimore, MD
Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.
- David Beard-sackett
Baltimore, MD
Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.
- Melvin Schriefer
Product:
Technicians: Derrick E
Baltimore, MD
Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.
- Lynn Moriarty
Baltimore, MD
Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
- Dennis Wickenden
Baltimore, MD
Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)
- John Mclucas
Baltimore, MD
Excellent work done in a timely manner. Would refer company to all.
- Hosea Newby
Baltimore, MD
Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
- Sue Chapelle
Baltimore, MD
Excellent, friendly service. Chris was Great!
- Rhonda Lipkin
Baltimore, MD
Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.
- Melinda Rose
Elijah out of the Frederick office was my repair man. He was timely, cuteous and knowledgable. He quick diagnosed the problem with the cables on my gargae door opener, proposed a solution and we were good to go. It took him about 15 mins to make the repair.
- Ted Engelke