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Read what people are saying
about Precision Garage Door in:

Baltimore, MD

Precision Garage Door of Baltimore
has received 73 reviews, averaging 4.70 Stars:
Review:

Automate Garage door repair by Rick involved getting a new mechanism installed. Precision Door Company very easy to deal with, organized and everything went as promised. Rick came prepared for any eventuality, Rick’s service was outstanding in every way. I will always choose this company. Susan Baltimore, MD
Susan Tonascia
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

They were definitely later than they said they would be, however, they more than made up for it with their exceptional communication and customer service. Our technician was professional, knowledgeable, and incredibly nice. I will, for sure, be using, and recommending, this company again.
Amy Borth
Service Provided:
Garage Door Opener Repair
Review:

I always use Precision Garage Door for service. Reliable, competent, always find the problem and fix it. I wouldn't use anyone else. Francisco was excellent. I learned some important facts about my garage door mechanism from him. That being said, I think $200 for a service call and a minor adjustment was way too much.
Kathleen Citro
Service Provided:
Garage Door Repair
Review:

5 star. Excellent knowledgeable technician who knew just what to do. Couldn't have been better.
Linda Brown
Service Provided:
Garage Door Repair
Product:
Springs
Review:

As usual, Precision was there when I needed them. By now vjntage garage door and Precision are old friends. Yesterday a cable broke and less than 24 hours later Rick (an outstanding technician with perfect customer service skills) had it operational. Repairs are annoying, working with Precision is not.
Peter Espenshade
Service Provided:
Garage Door Repair
Review:

If the service continues to be as great as it was today and during my previous visit, I will definitely continue to use and recommend Precision. Derrick did the work today and was excellent at installing the opener and explaining to me how to use the new features that were not on my previous opener. Both techs from Precision (this visit and in the past) were terrific. I wholeheartedly recommend Precision to anyone needing work with a garage door.
Susan Katz
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Excellent, prompt, friendly and complete service
Rhonda Lipkin
Service Provided:
Garage Door Repair
Review:

It is rear indeed when you are happy to pay a repairman, but that is how I felt when I paid Derrick B.! He was professional and helpful and worked efficiently. I am so happy with how my door now operates. Thank you Precision and especially thank you Derrick.
Russell Karpook
Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

The technicians for this company are courteous, knowledgeable and efficient. Thank you to Rick!
Mary Njoku
Service Provided:
Garage Door Repair
Review:

Very good service. Technician was very professional, efficient and friendly. 5 stars all the way! Thanks
Sid Sethy
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Your response time, effective communication and service were outstanding. The technician , Rick, was in a word , terrific. We were under tight time pressure to which he responded with calmness and effectiveness. You are fortunate to have such a competent and courteous employee. It was a five star by any measure.
Joe Hardiman
Service Provided:
Garage Door Repair
Review:

Wow! Just WOW! People talk about great service, but that usually means just adequate. But Precision goes WAY above and beyond from the on-line chat when I scheduled this appointment, to the amazingly competent, polite, punctual, professionalism of our tech Rick G.--he is impressive and then some. The appointment was when promised, Rick called when on his way, and showed up exactly when expected. He got right to work and almost immediately recognized our problem. He took the time to show my husband where and how our issue occurred and resolved it perfectly.
Deborah Debella
Service Provided:
Garage Door Repair
Review:

As always, our technician (who was Rick this time) was knowledgeable, prompt, and courteous. He quickly diagnosed the problem and fixed it. We have used your service several times and are always happy with the service. Our only complaint this time is that the fee just for the *visit* was $195.00. That seems much higher than we have paid before. Again, Rick was terrific, but the base charge was high.
Kathy
Service Provided:
Garage Door Opener Repair
Review:

We were impressed by the Prompt and courteous service from James Q.
Barbera Bessalel
Service Provided:
Install Garage Doors
Review:

Excellent service; knowledgeable, pleasant, explained situation well, serviced my garage door opener - maintenance. Second time I have used them and would definitely recommend.
Susan Tonascia
Service Provided:
Garage Door Opener Repair
Review:

Tech was on time, new his job, very thorough.
Michael Lang
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician was efficient and and professional!
Mary Njoku
Service Provided:
Garage Door Repair
Review:

Extremely impressed with the professional service, attitude and honesty. I fully intend to be a repeat client.
Sonja Fung
Service Provided:
Garage Door Repair
Review:

While I was very disappointed with a truck breakdown just before expected arrival time on a Friday afternoon, they worked with me to schedule a Sunday afternoon repair. Tony, the technician, was very courteous, completed the repair, and did a safety inspection. I felt confident that the garage opener was now operating safely.
Annette
Service Provided:
Garage Door Opener Repair
Review:

Both Technicians (Tony and Rick) were very knowledgeable about the garage door products. There analysis were right on point. Very satisfied with my service. There professionalism/service/courtesy was A+.
Paul Bradford
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Next day service. Our old garage door opener could not be repaired, so a new opener was installed. Our technician, Rick, arrived n time, was polite and professional and, after conducting an inspection of the defective opener, determined that it could not be fixed. He therefore installed a new Liftmaster opener, which works perfectly. Thank you, Precision.
Bruce Hamilton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Dealing with Precision was a great experience from start to finish. I got an appointment the next day. My technician was thorough and he gave me several options to repair and/or replace my current garage door opener. I chose to replace it and he had the equipment to do so right on his truck. I didn't have to wait for anything to be ordered. He was finished the work in under an hour and it works great! Very happy!
Sharon Boswell
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I have used Precision for many years. However, in the past few years, when an Angie's List "Big Deal" was offered for garage door maintenance, I would purchase these from other companies. The last one put on a weather stripping that was too long. This caused an issue with my keypad. I decided to call Precision for a repair, since they have always done excellent work. I've decided that in future, I will stick with Precision. Their customer service and their technicians are simply the best.
Kathleen Citro
Service Provided:
Garage Door Opener Repair
Review:

Prompt service, time efficient, easy to work with.
Angela Watkins
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Precision provided a timely estimate and repairs. They had a professional and courteous team. The repair went very smoothly and we are very satisfied.
Tanya Flohr
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tech was outstanding, thorough, and informative. Service was handled quickly.
Melvin Schriefer
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Keypad installation. Ricky in the Baltimore location was our tech. Very helpful with servicing and explaining new keypad. Efficient and very nice to work with. Thanks.
Gloria Jimenez
A Response from: Harry

Thank you for your kind words about Ricky. We appreciate your business.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

The two technicians were cheerful and professional, and they had our new garage door installed in less than two hours. We've used Precision over the past 5 years for any necessary repairs to our old door, and we've always been happy with their excellent service.
Kathy
A Response from: Harry

Thank you for your continued business and trust in Precision. We appreciate our customers!

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Fantastic service from Rick today - he very effectively explained the work to me and took on the task of installing a brand new Ryobi opener. It is working beautifully, and he explained what to watch out for with the safety sensors. I would highly recommend Precision to anyone.
Eric Echols
A Response from: Harry

Thank you for your kind words about Rick and Precision. We appreciate your business.

Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Great work, efficient from the call to the work. thank you
Larry A
A Response from: Harry

Thank you for choosing Precision for your garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
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