Read what people are saying
about Precision Garage Door in:
Baltimore, MD
Precision Garage Door of Baltimorehas received 176 reviews, averaging 4.76 Stars:
Baltimore, MD
Baltimore, MD
Original install of garage door was on 3/10/2025. The techician arrived several hours later than the schedule time of the appt time frame. Additionally, he backed in my garage frame with his truck causing damage and did not install the door correctly nor complete the weather striping work around the door. After reporting this to the company a manager came out to my home unannounced and apologized for the poor work, pointed out several errors in the installation and advised that he and the install tech would be back to correct job (mentioned that it would be a learning experience for the tech). The repair were scheduled for 4/10/25 between 8-10am for repairs to my damaged garage frame during install; completion and adjustment of garage door that was not completed during the original install and install of framing in garage windows. On 4/10/25 the technician came after 4pm to only installed the frames into the window which were poorly installed. The tech never knocked on my door or acknowledged he was there. This was the second occurance where I was given a timeframe and the technician arrived several hours pass the given time and did not complete quality work nor finish the job. I've taken off work twice now to have been this company not arrive on time nor give me any sort of notice that they were running late. Additionally I never received any official invoice or breakdown of payment and materials from the company in which I was advised would be emailed to me.
- Crystal Griner
Baltimore, MD
Really nice people to work with. Fair pricing and good service.
- Tracy Bruce and Stephen Davenport
Baltimore, MD
Christopher Brown installed a new garage door opener. He was very professional and made sure I understood the service.
- Jerry Fitch
Product:
Baltimore, MD
I had a great experience with Precision Garage Door. Jamal Crosby was fast, friendly, and knowledgeable with fixing my garage issue!
- U
Baltimore, MD
I chose precision because I remembered the commercial. The technician Bobby made it an easy decision. He was very friendly and professional. The installer was here when promised and he did a good job. It was just installed today 3/15/2025. So I will see how things go. Praying all goes well. Thanks for being professional and prompt.
- Tracy
Baltimore, MD
Austin was so professional and very nice. He explained everything and showed me how to oil the gears and hinges on my garage door in order to maintain a smooth operating system. Austin also connected my vehicle to the garage door. I would definitely recommend Precision Garage Door Service!
- Diane Johnson
Baltimore, MD
Jay was very professional and knowledgeable. I will be contacting Precision for all of my garage door needs in the future.
- Thomas Briggs
Baltimore, MD
I called for service on Thursday and the tech came, on time, the next day. He was friendly and very professional. He diagnosed the problem which involved the door rather than the opener motor, explained the problem in detail, gave me a price which I accepted and fixed it then. He had the parts in his truck thankfully. He did a beautiful job and even swept out leaves which had blown into the garage.
- Ann Lansinger
Baltimore, MD
Quick to come out and respond to my repair need and did a great job getting my garage door back in working order quickly. Thanks so much!
- Kevin Buck
Baltimore, MD
Amazing service! Technicians were friendly, knowledgeable and made the whole process easy. I would definitely recommend Tyler and his associates for any garage door repair needs.
- Joshua K
Baltimore, MD
We chose precision because of work they have done for neighbors. We needed a new remote opener and for it to be programmed to our car. Elijah was the technician and he was very nice, efficient and knowledgeable. An excellent experience.
- Jeffrey Weissmann
Baltimore, MD
Service was exceptional. The men where so nice. I would highly recommend precision. Thank you J.R and Corinthian. Jeane Rothschild
- Jeane Rothschild
Baltimore, MD
Bobby was excellent! He patiently explained what ge was doing and why he was doing it so I had a full understanding of the repair. Really great guy! Would definitely recommend.
- Evan Schluederberg
Baltimore, MD
Awesome job! Elijah was great, on time and highly professional. Definitely reccomend!!
- Steven Boothe
Baltimore, MD
Cody was great. Removal and installation only took about an hour. No hard sell. Same day appointment. I highly recommend this company.
- Victoria Davis
Product:
Baltimore, MD
The tech. name is Jay. He knew what was needed to get the door to work properly. You guys have a good man! The world would be if people would carry themselves like Jay.
- Grady Morton
Baltimore, MD
Excellent and Wow Fast, thorough, courteous, and friendly. Quickly assessed then repaired the broken part on garage door. Thank you!
- Roberta Hoffman
Baltimore, MD
The service that Precision is what you used to expect from home repair companies. The professionalism, courtesy, and compassion that we received from the second that we made the appointment to the time the opener and drive were replaced. I replace the board in the head unit myself two years ago and knowing that we have a 10 year warranty on the products is worth every cent that we spent. Jay C, the service technician was friendly, knowledgeable, and quick. Our aged and inoperable door was replaced and working in less than an hour.
- MJames
Baltimore, MD
Tech was very friendly and informative. Good experience.
- Daniel Dewberry
Baltimore, MD
Great service: we called at noon, service done by 2:00 same day The rep for the company, Elijah, was excellent! Thanks for the service!
- Jon Mcgill
Baltimore, MD
Jay was excellent. He was very professional and at the same time very kind. He explained everything for us. We were very glad to have him.Thank you Jay for the excellent service. I would highly recommend him for any garage door service.
- Preetha Thomas
Baltimore, MD
I called for a repair on my Garage door which was installed 5 yrs ago by your company. The male agent that called me regarding my appointment was impatient and extremely rude. I canceled my appointment and won't be using your company in the future. Do better!
- Pam Ranberg
Baltimore, MD
Tavon provided prompt, excellent customer service and work on our garage door after the spring broke. He walked me through his service proposal and I felt very confident with his recommendations. It was so convenient to book an online appointment before their office opened and have a technician come out within 15 minutes of the start of the appointment window. Great communication with Tavon via phone as well as automated email and text when he was within 5 minutes of our home.
- JENNIFER TAYLOR
Baltimore, MD
Elijah did a great job. He arrived on time, was professional and pleasant, and quick to fix the garage door opener. He also took the time to explain the problem. I was 100% satisfied with his service. Helen
- Helen
Baltimore, MD
Chris was an excellent technician. We will definitely request him the next time we need Precision for our garage door.
- Joel Perrell
Product:
Baltimore, MD
Chris C was great! He was able to come over earlier than scheduled. He walked me through all of the repairs and requirements as well as provided me with multiple options at various price points. He made the whole process simple and fast, and he was able to accommodate my unique requirements. Five stars!
- Brandon Bernat
Product:
Baltimore, MD
Splendid service with first class customer service. The technician was extremely personable and efficient.would recommend to anyone!
- Richard Weimer
Baltimore, MD
The technician was great as he was friendly, professional, and honest.
- Melissa Handler
Baltimore, MD
After reading reviews I decided to use Precision Garage Doors. My tech was Tavon. He was very courteous, knowledgeable and professional. Good job. Will recommend
- Janet Burtnick
Product:
Fred was very professional and knowledgeable about what Precision had to offer. Showed me the choices in the garage doors and explained everything from start to finish. He was east to talk with and very engaged. Looking forward to the installation!!
- Mary Montgomery