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Read what people are saying
about Precision Garage Door in:

Baltimore, MD

Precision Garage Door of Baltimore
has received 115 reviews, averaging 4.78 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris C. came quickly (within 2 hours) and repaired our garage door and touch pad and reprogrammed everything---all done within another hour or so. Thank you!
Steve Warres
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bobby was the specialist who came to our house. I would give him six stars if it was possible. His recommendations and service truly went above and beyond. Our garage door system is very old and he replaced the motor and belt and serviced the entire system so it can last us a good while longer. He even left our garage in a much less messy state than it was when he arrived.
Ellen Janssen
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used Precision several times and are always happy with the great service and friendly employees. Chris B did a good job making the needed repair.
Melinda Rose
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jay was helpful and very friendly Thanks!
Michael Kinstlinger
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend this company. I called needing help with my garage door and a tech, Jay, was sent out an hour later. Jay arrived and was friendly, courteous, and showed me what was wrong. He fixed the issue fairly quickly, charged me a fair amount but more importantly, he was just a nice, polite guy. Quite an asset to the company!
Maureen Borelli
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did a Google search for garage door repair & found Precision. I noticed that the support rails on the door near the motor appeared to be broken. I was very pleased with my technician, Craig, who was very polite and professional. I didn't expect the cost of the repair & I forgot to request a discount through AAA or for being a senior citizen
Ruta Bucinskas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Christopher I-Bernard was fantastic.very courteous and professional and assessed the problem in 15 minutes (bad sensors). He gave me reasonable options to correct the problem, and replaced the sensors within another 15 minutes. Highly recommend Precison and especially Christopher.
David Beard-sackett
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech was outstanding. He explained the problem and the remedies in concise and understandable terms. Offered alternative plans for resolving problems. Once decision was made and the device selected he went to work and completed task in a professional fashion. Once completed he took the time necessary to explain how everything worked and made sure I understood how they worked.
Melvin Schriefer
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came within hours and fixed my door right then and there. Mike was very professional and friendly. Would recommend their service.
Lynn Moriarty
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Really satisfied with the speed and quality of service. The technician was friendly and able to explain what he was doing very well.
Dennis Wickenden
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Bobby was amazingly skilled, great at improvising and working with a 50-year old door installed in a 19th century garage (no right angles, lots of non-standard customized features from the original installation to adapt the tracks, cables, and springs to the space). The cables, pulleys, and hinges were worn out and presented special challenges in replacing. Bobby was very clear in talking to a customer who knows nothing about garage doors except that they should go up and down. Also was willing to work with my weird old door; I was afraid he would just say it should be replaced, but he valued the high quality of some of the older components and found ways to make them work like new. Super happy customer. (I would put five stars, but he just left a couple of hours ago and I haven't had time to see if the repairs work long term. He said Precision would honor calls for tweaks for several days even though the door was too old for him to give me a warranty. I like that kind of honesty.)
John Mclucas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work done in a timely manner. Would refer company to all.
Hosea Newby
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision's technician installed a new garage door opener system and also installed safety chains to protect from a break in the springs. The technician explained everything that he was going to do and explained clearly why he was doing a specific thing. I was impressed with his honesty and with the fact that he didn't try to make me buy more than I needed. I was also pleased with his expertise. He managed not to harm the alarm system wires that had been installed long ago in the garage door. (I was very relieved about this.) The price was fair and the work was great. I highly recommend Precision.
Sue Chapelle
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, friendly service. Chris was Great!
Rhonda Lipkin
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Charles is an excellent representative for your company. We have two garage doors and have lived in the house for almost 20 years . One had broken and needed the cables, springs and every other part. He inspected both doors, gave me the price to repair the one and update the second. He explained what needed to be done and took care of the repair in an efficient manor. We're very pleased with his work.
Melinda Rose
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Preston was super professional, and not only made my garage door very safe for my family, but also got it running more smoothly than it ever has in short order. Awesome job, definitely recommended! Thanks!!
Sarah Michaels
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was quite please with the service I received. The tech was very polite and explain the repair and cost before hand and afterward he allowed me to test door to see if I was satisfied.
William Curtis
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I discovered Precision through a Google search. The service I phoned and inquired about was performed today. The technician was on time, very professional and polite. After he performed a survey of my garage door and the electronic lift mechanism, I settled on having him replace the master electronic lift master control box, the connected wall opener and the two small individual remote hand openers. The technician did an excellent job doing that contracted work in a timely manner. He started and completed the job today. And the price was affordable...!!!
Katrina Riddick
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fine prompt work in replacing the dead motor on the door. Very polite and tidy worker.
Nancy Struever
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Needed new motors and keypad. Chris came as scheduled was very pleasant and professional and completed the job the same day. Very satisfied thx!
Chandi Banerjee
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cost was more than I expected, but the technician did an excellent job. He was efficient, respectful and knowledgeable. I had been given information that the job required more work but technician was able to complete repair without the "so-called" unnecessary, additional work. I am more than satisfied. I give my repair five stars.
Ann Jennings
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Justin. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great experience for me. My garage door hardware broke on a Wednesday night. I called Thursday morning and they offered to come that day but I asked them to come out Friday morning instead since I wasn't in an immediate hurry. No problem on their part accommodating my schedule. I was given a window when they would arrive and they called me during the window and stated they'd be there in 20-25 minutes and, sure enough, there they were 20-25 minutes when they said they'd be. Keith was awesome too. He took a look at the problem - old springs, cables, hardware - and gave me several options on what we could do. After we made a decision, he got to work and was done shortly afterwards. Kept me informed every step of the way. He was quick and knowledgeable and had a very upbeat personality. I would definitely recommend using both Precision as a company and Keith as your technician!
Aaron
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Keith. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with the service. Dakota came to our complex and examined 8 garage doors and 7 openers. He repaired one garage door, provided a remote for another one, reprogrammed an opener and replaced the lifting mechanism in a third door that was dangerously defective. He determined that 2 of the openers were too old and could not b repaired. Very intelligent and competent young man. Thanks!
Catherine Dorsey
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Looking on your website it gave me confidence to book an appointment because you can see the employees that work for the company. It gave their experiences as well as other reviews which set well with me. I felt like I knew Mike before I actually met him in person. Mike wanted to come earlier than the appointment scheduled so he gave me a call and was happy to have him come. I didn’t have to sit around waiting which was great because I had the rest of the day to myself. Mike was professional and explained everything that needed to be done. It was fixed in 20 min. I will always use Precision Door if I have any other issues with my garage door.
Delores Speed
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with your website, service reps, and the technician, Dakota. He walked my husband through the options for a repair or a replacement of our motor with the belt drive. Every aspect of the job was well done and Dakota always provided time for our questions!
Joel Perrell
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have used this company before and have always been satisfied, with the materials, the service people, and the price.
Cynthia North
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Just had a great experience with Precision Door Service. My door kept popping back up when I would close the garage door opener and your technician Rick made some simple adjustments to the opener and walked me through how to do it myself should it happen again. I would definitely use your company again and have already referred you. Although it was a simple repair, I was not even charged for a service call. Great company!
Joe Urban
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Homeowners would experience significantly reduced angst if all their homes' maintenance and repair needs could be serviced by companies as reliable and efficient as Precision Doors, Inc. My phone call for help was received by a most pleasant individual who listened carefully to my overly elongated concern and then scheduled an appointment at a convenient time for the following day. Keith C. the technician, was thoughtful, conscientious, knowledgeable, highly skilled and thorough. He's had significant experience and may possibly have diagnosed the problem before he arrived on the premises-and because the solution was one that I could have remedied, had I known better, he refused to charge me for the visit! Thanks so much, Precision Doors, Inc. Jo
Jo
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was outstanding: competent; quick; helpful; patient; honest; and a very interesting guy. Exactly what I look for in my own business regarding customer service. A real credit to your organization.
Stephen Cullen
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Serviceman Rick was very prompt, professional & personable. In no time at all, he knew exactly what our problem was. He made the necessary adjustments/repairs & was in his way.
Doris Kelly
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Rick. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
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