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Read what people are saying
about Precision Garage Door in:

Owings Mills, MD

Precision Garage Door of Baltimore
has received 44 reviews, averaging 4.95 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had gotten service from Precision on our previous house and now that we moved to a new house, Precision was the only choice. Keith, our service person was phenomenal and did a perfect job and was every bit professional, knowledgeable and kind...5 stars for Keith!!
Patti Medinger
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent work! Outstanding professionalism and customer service!
D. Nelson
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rodney (Ricky) is a very professional and understanding individual. Instead of using technical terminology to determine what happened to my garage door, he used language that took me through the process of repairing and replacing parts on the door, Easy language goes great with an easy personality. In fact, I did not feel that I was dumb down during the review. I am grateful with humble gratitude with Rodney!
Susie Burgess
A Response from: Mike Brickner

Susie, Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Easy to schedule, technicians very knowledgeable and service was fast. 2nd time using this company and they rock
Calli Ivester
A Response from: Mike Brickner

Thanks so much for the great review. We appreciate your time in doing so and for choosing Precision Door Service, allowing us into your home and trusting us to do the quality work needed to maintain a well functioning and safely operating garage door.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician, David, was honest when the problem took 10 seconds to repair. He paired my vehicle to my husband’s door, which we have not been able to do for 3 years.
Ellen Levy-gray
A Response from: Mike Brickner

Ellen, Thank you so much for your time to review and rate us. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision Garage Door late in the afternoon when my door broke and they had me scheduled for 1st thing the next morning. They provided me the name and picture of the tech who was coming. The tech called and said he was on his way and when he got here he reviewed the situation and gave me an estimate of the repair costs after he explained when was wrong and how he was going to fix it. I also asked the cost of a new door opener and he explained the various types available and the differences as well as cost. I had a new opener installed and when all was said and done the cost was what was quoted to me at the outset of the work with no hidden cost or added sales pressure to buy more. I appreciated the professionalism of their organization from the time they answered the phone to the complete service work.
Bob Dubit
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response, quick service. Great job will use again.
Bill Reynolds
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Extremely professional. They care about their work. Derrick is great. Can't say enough good things.
Ed Dreiband
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

very knowledgeable and attentive!
Rachel Hess
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service/ GREAT PEOPLE
Ed Dreiband
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent, immediate service. We have used Precision for many years, replacing our garage door as well as springs and have always been very pleased. Derrick was very knowledgeable and gave excellent customer service.
Mona and herbert Arenberg
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you ! The service was wonderful,the service man , Rick,was so professional and very kind ! I.will spread the word
Estell Siegman
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We needed a repair today and you scheduled a repairman for this afternoon. He arrived within the time period specified and accomplished the repair-installation of a new motor and assembly and key pad. I was impressed with the prompt service and the knowledge and courtesy of the repairman.
Morris Segall
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw one of your trucks doing a job in my neighborhood- decided to take down the number just in case. Two months later “just in case” happened. Definitely 5 stars for the technician that performed the work. Thorough and professional.
Rick Freeman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service. The technician Rick was great. Professional and quick.
Rod Person
A Response from: Harry

We appreciate you taking the time to write a review, and thank you for your business.

Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician, Rick, was very professional. He replaced my garage door opener in a prompt and efficient manner. I would highly recommend Rick and Precision Door Service.
Bob Daniels
A Response from: Harry

We appreciate your comments and your business. Thank you for choosing Precision for your garage door needs.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician, Mike C, was great. He had a can do attitude, honest demeanor and was very knowledgable with the doors I needed to get repaired. He was in and out in no time and even adjusted some things to make sure the door opened and closed perfectly.
Alex K.
A Response from: Harry

Thank you for your kind words about Mike and Precision! We appreciate your business!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The repair was timely, quick and efficient. This is my second time using Precision. Everything went very well.
Larry Perrin
A Response from: Harry

We appreciate your business and your comments.

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian arrived on time and fixed my problem quickly. He was very nice and capable.
Vivian Manekin
A Response from: Harry

Thank you for choosing Precision!

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did call at 8:30 am for the service, conformation was sent to my email after 5 minutes. Technician called 30 min prior the service, arrived in time, fixed the Garage door, and did fantastic Job! Thank you Brian, thank you Precision! Excellent Job! Real 5 Stars service.
Joseph Vaynerman
A Response from: Harry

We appreciate your business. Thank you!

Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and would highly recommend to anyone needing fast reliable service. Mike the repairman done a great job (fast & efficient).
Kevin Cox
A Response from: Harry

Thank you for the recommendations and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My wife did a Google search and your establishment came up. Garry was very courteous and indentified the source of the problem immediately. Given his disposition and knowledge I would say that he's a great ambassador for your company and for this reason I would definitely recommend your services to others.
Herb Gross
A Response from: Harry

We appreciate our customers! Thank you for your comments.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used the services of Precision Overhead Garage Door Service in the past, and once again, when I needed them, they were there right away. I called on a freezing Saturday at about 11:40, explaining that I have a senior in the house and was worried about the cold, since the garage door would not close. I was given a window of 12-4 that day. I had the great luck to have Barry be close by, and he called within 15minutes of hanging up with the dispatcher. He was at the door in 30 minutes. Barry is extremely knowledgeable and customer oriented. He diagnosed the problem in minutes, just like an experienced doctor. He explained the problem in understandable terms and offered several options as solutions. At no time did he pressure me to take any option, but left it to me to decide. I chose an option that cost much more than I had planned for, but it made perfect sense. He set to work immediately to remedy several problems and was finished in less than an hour. After he finished, he explained carefully what he did, what the problems were, and how he decided to tackle them. He showed me the wear on the parts he took off, and explained what the cause was. He patiently answered my questions, and was totally responsive and a consummate professional about the whole procedure. From start to finish, from my initial call, the resolution was less than two hours. Barry should teach classes to other service providers about manners, on time service, and professional expertise. He is a tremendous asset to your company. I will always refer Precision. As a Realtor, I have many referral possibilities.
Carole Levine
A Response from: Harry

Thank you very much for taking the time to write a review of your experience with Precision Garage Doors. We appreciate your continued confidence and trust in our company. We especially love your comments about Barry. He treats his customers in a way that they know he has their best interests at heart. He takes the time to ensure the customer is educated about their garage door, and offers several solutions. Barry takes pride in his work, and it shows. We look forward to serving you and your neighbors in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I highly recommend this company. They are very professional & they did a great job. They arrived right on time & finished the repairs in less the an hour. I'm extremely satisfied with their service.
Bob Friedlander
A Response from: Harry

We appreciate your business and your confidence in Precision!

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were impressed with the professionalism and timeliness of Precision: Brian, our installer, came to our house on the same day that we called, and was efficient and knowledgeable. He was also very patient with my questions and my inquisitive children. The job was done very quickly, after which he did a safety inspection, where he pointed out (and fixed) a few things that were suboptimal about our setup. We would recommend Precision to anyone in need of garage door spring repair.
Chirs Monson
A Response from: Harry

Thank you for your kind words and your business!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike and Brian, and Precision Door Service in general, were just terrific. The technicians were honest, thoughtful, thorough, and just did a great job. This is a VERY legitimate company that must take care of its workers. While they may charge a little more for their services, things get done the RIGHT WAY and with no issues at all. Well worth ANY price difference, I fell that in the long run, their total costs will end up lower than alternatives due to jobs done right and VERY responsively.
STUART OSER
A Response from: Mike Brickner

Thank you for your kind words about our technicians and your garage door experience. We appreciate and value our customers.

Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The first time I received service it was excellent and that is why Precision was my first choice this time. The evaluation and repair of my garage door was excellent once again. Service was prompt, professional and efficient. Thank you.
Robyn Mitchell
A Response from: Mike Brickner

Thank you for being a Precision Door customer!

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike is the best..friendly person Thanks again
Tahlea McNeil
A Response from: Mike Brickner

We think so! Thank you!

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The only downside was that the service cost considerably more than I had anticipated.
Sharon Ball
A Response from: Mike Brickner

Thank you for choosing Precision. Please know that we only use high quality parts for a long lasting working door.

Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service! Here's our top three: 1. An email sent with the technicians name and picture 2. A ACTUAL TIME for delivery that was honored (none of this "we will be there between 9am and 5pm-which no one likes)- the technician was prompt 3. Mike C was friendly, efficient, and great to talk with This is our second service - we had a spring installed a few months ago and that was also great. Thank you, The Gomes Family
Casey Gomes
A Response from: Mike Brickner

We certainly try to make sure all of our customers have the same opinion of Precision. Thank you for sharing!

Service Provided:
Garage Door Opener Install
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