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Read what people are saying
about Precision Garage Door in:

Pikesville, MD

Precision Garage Door of Baltimore
has received 59 reviews, averaging 4.86 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Strangely, our garage door was opening all by itself, without us using our remote or key pad. This happened several times over a two-day period. We tried deleting the code and reentering a code but that didn't resolve the problem. We contacted Precision and a their very nice and knowledgeable technician, Derrick, was on the scene in a matter of hours. He performed a reboot which seemed to work. But moments later, a close neighbor drove by. To our surprise, our garage door once again seemingly opened all by itself. The mystery started to be solved when Derrick asked us to check with the neighbor who had just opened her garage door. It turned out that our neighbor's car was in the shop for repair and she was given a "loaner" that had a remote. When she used her remote to open her garage door, she unwittingly opened ours as well. Mystery solved. Derrick reset our garage door opener so as to block the interference. Thanks goes again to "detective" Derrick.
Diane Goldberg
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I know nothing about garage doors, except which button to push. When nothing happens, I try to find who to call. This company indicated 24 hour/7 day a week contact availability. I called at 3:15 ish and the operator indicated that Chris would be at my house between 5:30 and 9:30 same day. Already, I'm feeling positive. Then she says, he will call if he can make it earlier, if that's ok. Again a plus. Chris called at 4:00 and said he'd be here in 30 mins and he was. He checked out the problem and explained to me in a way that even I could understand. He offered me 3 different options for repair at different price points. When I asked when the work could be done, he told me--Right now. He started the work at about 5:00 and finished at 7:00. 2 garage doors, explanations, "paperwork" all completed within 4 hours of a phone call. SUPER. Highly recommend.
Sandy Cerato
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am very happy with the work they did / the person was very courteous- kept me updated about what he is doing and the progress / I will use them again if needed
Sebastian John
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with your tv. ads and in a desperate situation since I couldn't get my garage door to open. Your timely response was amazing and it was fixed in the most professional manner.
Ronnie Footlick
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called in advance. On time. Derrick was knowledgeable, helpful and courteous. Called on Saturday and a person answered the phone and set up the appointment. Would definitely recommend.
Christine
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris B was very professional and courteous. I’m very pleased with the garage door repair. I would recommend Precision to all my family and friends. Thank you SJW
Stanley Wise
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was outstanding, extremely efficient. Secured mounting for safety. We are very pleased with the job performance of Christopher.
Leonard Kerker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Commuting with your office personnel is, to say the least, very difficult. Their lack of interest in addressing my concerns was annoying. Finally, I received some satisfaction discussing my issues and agreed to a refund, although meeker; however, after more that a week that credit has not been posted to my Visa acct.
Eileen Kraft
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chris B did a great job & we highly recommend him & Precision Garage Door. Thanks!
Elizabeth Katzenberg
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

from Morton Goldberg: The installation technician, Chris Bernard is the very finest technician who has ever installed ANYTHING in my house or cars...highly intelligent, explains complex systems clearly, very efficient and complete, and extremely personable and polite. Among other accomplishments, he easily and quickly connected new equipment and also two new doors' motors to our remote clickers in our two cars and made the whole process as pleasant and as successful as one could ever imagine. THANK YOU.
Morton Goldberg
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Anthony was extremely polite, professional,and careful. He fixed my garage doors . Even though the weather was frigid , he worked hard with a helpful , caring attitude. With all of that he seems to be an expert technician. Thank you Anthony.
Barry Bondroff
A Response from: Mike Brickner

Thank you for this stellar review of Precision Door Service and your technician Anthony. We truly pride ourselves on the relationships we build with our customers and value your feedback greatly. Please be sure to call on us again if the need arises and if you'd see fit, please pass our name along to family & friends in need of repair or replacement.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had used you before but gotta tell you, if Kieth, who took care of us ever leaves the company, we're probably done with you guys. You should NEVER let him go. His work was superb, his manners & communication were outstanding, & these attributes are not necessarily a given in this day & age.
Irv Tark
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Garage Door came out to repair a broken spring on our garage door that was under warranty. The technician was within the timeframe set for the appointment. Very happy with the repair.
Sandra Feulner
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Keith. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning and Dakota arrived this afternoon! Great service, he took the time to explain the problem, and the job was completed quickly. I would highly recommend Precision!
Phyllis Randall
A Response from: Mike Brickner

Thanks so much for the great review for Precision Door Service and Dakota. We appreciate your business and glad your expectations were met. If you see fit, we'd love to receive the recommendations from you to your neighbors, friends and family.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Joe C was perfect by calling earlier than expected and came at promised earlier time. He was able to repair our opener wall unit when a replacement did not work, thus saving us money! Prompt, polite and efficient to earn our perfect 100% rating!
Henry Holzman
A Response from: Mike Brickner

Henry, Thank you so much for choosing Precision Door Service and for leaving the great review of your service visit with Joe.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've now used Precision three times and been very happy with everything. They are professional, competent, friendly, easy to get appointments with and punctual. Keith has been our technician twice and has been awesome.
Paul Laporte
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Keith. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick did a great job repairing our garage door. Price was higher than I expected, but overall very satisfied with the work provided.
Randi Pensil
A Response from: Mike Brickner

Thanks so much for taking the time to explain your experience with Precision Door Service and Rick. We're so happy to hear of your experience with us and thank you for your business as well. We'd love to receive any referrals and welcome you to use us again if needed in the future.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith, your technician is a gem! Very professional and efficient, previously was not that happy with your services but figured that I would give it one more try. I am very glad that I did....
Ron Gartenhaus
A Response from: Mike Brickner

Ron, Thank you so much for your time to review and rate Keith and your experience with Precision Door Service. It is our #1 goal to provide expert, friendly and timely service to our customer and we sincerely appreciate your business and the opportunity to service your garage door needs in the future should they arise.

Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time, clearly explained the problem, and fixed it. Rick was also very personable.
Barbara & PerrynKagen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was on time and the service tech, Rick was professional and knowledgeable. After my garage door opener stopped working Precision was able to do the service the next morning which was wonderful! The motor needed to be replaced and Rick had the unit on his truck and was able to replace it within an hour. Great company!
Joan Schultz
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very reliable, quick response to service call. Rick was courteous and answered any questions we had regarding our issue with the garage door. Would definitely recommend Precision.
Leonard Kerker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and professional representative of the company. Made me feel confident that it is an expert company. Looking forward to the work the company will perform.
Deborah Leather
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff fixed a serious problem immediately. He then gave us a what if in the future plan for our 60+ year old garage door system
Michael Pusin
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have been recommending Precision to everyone who might need a new garage door. Outstanding service.
Lee Mintz
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ur service rep rick was very thorough and fast, courteous
Gary Belle
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Doors service people are always good about calling and explaining what went wrong and how it can be fixed. Have been visited by Rick, Derrick, at least one other person over the years-- all very courteous and good communicators. Have used them for several years and several urgencies, very satisfied. Thanks Team!
Donna Magid
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was great. Derrick, who has helped in the past, inspected our door and had our problem diagnosed quickly. After the door was rebalanced and the rollers was replaced, everything worked perfectly. Precision has always provided good service and Derrick is a very good technician.
Brenda Shoenig
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job!
Lee Greenhowe
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Derick was fantastic.
Adam Schloss
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we have used you and we're very pleased both times. The technician was very good and fixespd the problem quickly.
Daniel Plotkin
Service Provided:
Garage Door Repair
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